Widex MOMENT Series User Instructions
Ric/rite receiver-in-canal/receiver-in-the-ear
Hide thumbs
Also See for MOMENT Series:
- User instructions (44 pages) ,
- User instructions (36 pages) ,
- User instructions (36 pages)
Related Manuals for Widex MOMENT Series
Summary of Contents for Widex MOMENT Series
- Page 1 USER INSTRUCTIONS THE WIDEX MOMENT™ FAMILY MRR2D model RIC/RITE (Receiver-in-canal/Receiver-in-the-ear)
- Page 2 YOUR HEARING AID (To be filled out by your hearing care professional) This is a list of possible programs for your hearing aid. For further information on the use of these programs, see Customization. Your hearing aid programs: PROGRAMS AUDIBILITY EXTENDER ...
- Page 3 Read the instructions Carefully read the user instructions in this booklet and in the booklet "Ear- sets for Widex hearing aids" before you start using your hearing aid. You should also read the user instructions for the charger. Sound streaming and wireless control The hearing aid allows sound streaming and direct wireless control from smartphones and other devices via DEX.
-
Page 4: Table Of Contents
CONTENTS IMPORTANT SAFETY INFORMATION............6 YOUR HEARING AID...................8 Welcome......................8 The hearing aid at a glance.................8 CONDITIONS FOR USE................10 Indications for use..................10 Hearing aids with rechargeable batteries..........10 Intended use....................10 Charging......................11 Use time and charging time................11 Operating and charging conditions..............13 Storage and transport conditions.............. - Page 5 Sound and program adjustment..............22 Using a smartphone with your hearing aid..........24 PAIRING WITH YOUR SMARTPHONE............25 Connecting with your smartphone via Bluetooth .........25 How to connect the hearing aid to the app..........25 How to turn off the Bluetooth connection..........25 Compatability with smartphones..............25 CLEANING....................26 Tools........................26 Wax guard......................
-
Page 6: Important Safety Information
IMPORTANT SAFETY INFORMATION Read these pages carefully before you begin using your hearing aid. Hearing aids and batteries can be dangerous if swallowed or used im- properly. Swallowing or improper use can result in severe injury or even fatalities. In case of ingestion, contact your local emergency number or hospital immediately. - Page 7 Keep hearing aids, their parts, accessories and batteries away from chil- dren and mentally disabled people. Never try to open or repair the hearing aid yourself. Contact your hearing care professional if you need to have your hearing aid repaired. Your hearing aids contain radio communication technology.
-
Page 8: Your Hearing Aid
YOUR HEARING AID Welcome Congratulations on your new hearing aid. This hearing aid is powered by a rechargeable lithium-ion battery and must be used with the charger model WPT1. The battery is built-in and you can- not replace this. We recommend that you use your hearing aid regularly, even if it takes some time getting used to it. - Page 9 1. Earwire connection 2. Left/right identification 3. Identification plate (model and seri- al number) The colour of the left/right identification tells you how to know left from right. The hearing aid for your left ear has a blue mark. The hearing aid for your right ear has a red mark.
-
Page 10: Conditions For Use
CONDITIONS FOR USE Indications for use The hearing aids are indicated for individuals older than 36 months with a range of hearing loss from minimal (0 dB HL) to severe-to-profound (115 dB HL) and all hearing loss configurations. They are to be programmed by licensed hearing care professionals (audiol- ogists, hearing aid specialists, otolaryngologists) who are trained in hearing (re)habilitation. -
Page 11: Charging
Charging We recommend that you charge your hearing aid daily. This illustration shows your charger at a glance: 1. Charging wells 2. Light indicators 3. Hinged cover 4. Micro USB port For further information on how to charge your hearing aid, see the user in- structions for the charger. - Page 12 4 hours 16 hours When you hear the battery alarm indicating low power, you will have ap- proximately 3-4 hours of normal use. The hearing aid turns off when the battery power is critically low. Hearing loss, sound environment and streaming are factors that affect the estimated use time.
-
Page 13: Operating And Charging Conditions
Operating and charging conditions Your hearing aid has been designed to operate in everyday situations, and it works in environmental conditions that are comfortable for you. You can wear your hearing aid during flights, but you should remove it before show- ering, swimming and sleeping. -
Page 14: Storage And Transport Conditions
Long-term storage when not in use If you plan to not wear your hearing aid for a longer period of time, charge it fully and store it in the end-user case you received with the hearing aid. Re- member to turn off the hearing aid before storage. Every 6 months you will have to charge the hearing aid to avoid an unre- coverable deep-discharge of the battery. - Page 15 Minimum Maximum Humidity 10% rH 95% rH You can find technical data sheets and additional information on your hear- ing aids on https://global.widex.com.
-
Page 16: Daily Use
DAILY USE Turning the hearing aid on and off You can turn the hearing aid on in two ways: 1. Press and hold the push button for a few seconds. After another few seconds, the hearing aid will play a sound signal to indicate that it is on, unless you have agreed with your hearing care professional to deacti- vate this function. -
Page 17: Putting On And Removing The Hearing Aid
Putting on and removing the hearing aid 1. Insert the ear-set into the ear while holding the lower part of the earwire. Pulling the outer ear upwards and backwards at the same time can be helpful. 2. Then place the hearing aid behind the ear. The hear- ing aid should rest comfortably on the ear, close to your head. -
Page 18: Customization
CUSTOMIZATION Programs This is an overview of programs that you can select from. Ask your hearing care professional for guidance. PROGRAMS Universal Automatic program with focus on optimum sound in all situations PureSound Automatic program with focus on natural and pleasant sound in all situations Quiet Special program for listening in quiet environ-... - Page 19 PROGRAMS Party For listening in situations with many people talking at the same time Social Use this program if you are in small social gath- erings, such as family dinners Music For listening to music SPECIAL PROGRAMS Plays tones or noise for a relaxing sound back- ground.
-
Page 20: The Zen Program
Depending on your hearing loss, your hearing care professional can activate the Audibility Extender feature. Ask your hearing care professional if you could benefit from this. If your needs and preferences change over time, your hearing care profes- sional can easily change your program selection. The Zen program Your hearing aid may be provided with a unique optional listening program called Zen. - Page 21 Program 1 Message or one short beep Program 2 Message or two short beeps Program 3 Message or three short beeps Program 4 Message or one long and one short beep Program 5 Message or one long and two short beeps Push button sound signals Note that this function can be deactivated by your hearing care professional.
-
Page 22: Lost Partner
Push button action Feedback type Explanation of feedback Switching between pro- Spoken message or When you switch to an- grams beep tone other program, the hearing aid will return to the default volume set- ting Switching on Spoken message or beep tone Switching off Spoken message or... - Page 23 Remote control If you have a remote control, you can also change program or adjust the sound manually to achieve more comfort or more audibility, depending on your needs and preferences. For more information on how this works, con- sult your hearing care professional. Push button The push button can be programmed in two different ways by your hearing care professional:...
-
Page 24: Using A Smartphone With Your Hearing Aid
Using a smartphone with your hearing aid When you use a smartphone, hold it in front of you so that the microphone on the phone is close to your mouth. This way you will experience the best sound during your phone call. -
Page 25: Pairing With Your Smartphone
Go to the More menu in the MOMENT app and select “Hearing aid Blue- tooth” to turn off the Bluetooth connection. Bluetooth will reconnect once the hearing aid has been restarted. Compatability with smartphones You can see a list of compatible smartphones, tablets, etc. at this website: https://global.widex.com. -
Page 26: Cleaning
CLEANING Cleaning your hearing aid every day will make it more effective and more comfortable to wear. Wipe the hearing aid off with a soft, dry cloth. If the microphone openings are blocked, contact your hearing care professional. If you notice any dust or dirt in the microphones, gen- tly blow it away or wipe it off with a soft cloth. -
Page 27: Wax Guard
For information on how to change the wax guard, see the ear-set manual. Drying box The WIDEX drying box for drying your hearing aid and ear-set dehumidifies the hearing aid and ear-set to avoid failure due to moisture. Operating time: 45 minutes... -
Page 28: Accessories
TV PLAY** for direct TV streaming WPT1 charger for the MRR2D hearing aid MOMENT APP for using your smartphone to control your hear- ing aids *Available in some countries only. **Available with WIDEX MOMENT™ compatibility late 2020. -
Page 29: Troubleshooting
TROUBLESHOOTING These pages contain advice on what to do if your hearing aid stops working or if it doesn't work as expected. If the problem persists, contact your hear- ing care professional. Problem Possible cause Solution The hearing aid is com- It is not turned on Turn the hearing aid on by pletely silent pressing the push button or... - Page 30 Problem Possible cause Solution The wax guard is Remove the ear-tip from the blocked with ear earwire. If ear wax has accu- wax. mulated in the wax guard, change the wax guard. For fur- ther information, see the ear- set manual. You can also con- tact your hearing care profes- sional for advice Your hearing may...
- Page 31 NOTE This information covers only the hearing aid. See the "Ear-sets for Widex hear- ing aids" user manual for information specific to your ear-set. If the problems persist, contact your hearing care professional for assistance.
-
Page 32: Travelling On An Airplane
TRAVELLING ON AN AIRPLANE The hearing aid and the charger are allowed in both hand luggage and checked luggage. You need to turn off the Bluetooth connection on the hearing aid by using the app. There is no risk of transmitting from the hearing aid's 2.4 GHz radio transmitter as long as the hearing aid is not connected to the mobile phone. -
Page 33: Regulatory Information
REGULATORY INFORMATION FCC and ISED statements FCC ID: TTY-MRR2D IC: 5676B-MRR2D Federal Communications Commission Statement This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. - Page 34 vision reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: — Reorient or relocate the receiving antenna. — Increase the separation between the equipment and receiver. —...
-
Page 35: Eu Directives
émetteur. EU directives Directive 2014/53/EU Widex A/S hereby declares that this MRR2D is in compliance with the essen- tial requirements and other relevant provisions of Directive 2014/53/EU. The MRR2D contains radio transmitters operating at: 10.6 MHz, -54 dBµA/m... -
Page 36: Information Regarding Disposal
25 cm (10 inches) from other radio communications equipment. A copy of the Declaration of Conformity according to 2014/53/EU can be found at: https://global.widex.com/doc N26346 Information regarding disposal Do not dispose of hearing aids, hearing aid accessories and batteries along with ordinary household waste. -
Page 37: Symbols
SYMBOLS Symbols commonly used by Widex A/S in medical device labelling (la- bels/IFU/etc.) Symbol Title/Description Manufacturer The product is produced by the manufacturer whose name and address are stated next to the symbol. If appropriate, the date of manufacture may also be stated. - Page 38 Symbol Title/Description CE mark The product is in conformity with the requirements set out in European CE marking directives. RCM mark The product complies with electrical safety, EMC and radio spectrum regula- tory requirements for products supplied to the Australian or New Zealand markets.
- Page 40 WIDEX A/S Nymoellevej 6, DK-3540 Lynge, Denmark https://global.widex.com 9 514 0552 001 01 Manual no.: 9 514 0552 001 #01 Issue: 2019-12...
Need help?
Do you have a question about the MOMENT Series and is the answer not in the manual?
Questions and answers
How do i activate ‘transport’ mode so i can listen yo bluetooth in a car
To activate 'Transport' mode on the Widex MOMENT Series hearing aid, follow these steps:
1. Access the hearing aid programs. The 'Transport' mode is listed as one of the available programs.
2. Use the push button on the hearing aid or the MOMENT app to switch to the 'Transport' program.
3. If needed, consult your hearing care professional to ensure 'Transport' mode is enabled in your hearing aid settings.
This mode optimizes sound for listening in a car, including Bluetooth streaming.
This answer is automatically generated
NEED ear set manual for widex hearing aids telling me how to use tools to clean them. Can't find it anywhere
You can find the cleaning manual for Widex MOMENT Series hearing aids in the booklet titled "Ear-sets for Widex hearing aids."
This answer is automatically generated
i cant see all the favorites on the home page. Where did they go? I see universal, music, directional focus and one favorite.
How to delete a favorite program