Anser U2 SMART Operation Manual

Anser U2 SMART Operation Manual

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THERMAL INKJET PRINTERS
OPERATION MANUAL
MODELS:
U2 SMART
U2 SMARTONE
U2 PRO-S

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Summary of Contents for Anser U2 SMART

  • Page 1 THERMAL INKJET PRINTERS OPERATION MANUAL MODELS: U2 SMART U2 SMARTONE U2 PRO-S...
  • Page 2 Copyright December 2018, Anser Coding Inc. All rights reserved. This document is the property of Anser Coding Inc. and contains confidential and proprietary information owned by Anser. Any unauthorized copying, use or disclosure of it without the prior written permission of Anser is strictly prohibited.
  • Page 3: Table Of Contents

    Table of Contents 1. ANSER Ink Jet Printer Components ....................5 Thermal Ink Jet (TIJ) Technology ..................6 ANSER TIJ inkjet printer portfolio ................... 6 2. ANSER Ink Jet Printer Components ....................7 Printer Main Unit ......................8 Pocket-size Remote Keypad ..................10 Printer Assembly Kit ......................
  • Page 4 4.5.6 Printer Status ..................... 37 Function Tree ......................... 38 5. Additional Printer Operations ....................... 39 Printer Software Update ....................40 6. MessagePRO II PC Software ......................41 USB Data Synchornization ..................... 42 Edit Message ........................42 Software Description ..................... 42 7.
  • Page 5: Anser Ink Jet Printer Components

    1. ANSER Ink Jet Printer Components This section will cover brief introduction of: Thermal Ink Jet (TIJ) Technology ANSER TIJ inkjet printer portfolio...
  • Page 6: Thermal Ink Jet (Tij) Technology

    Bubble collapse generates a bubble out of the nozzle causing the droplet breakoff 1.2 ANSER TIJ inkjet printer portfolio ANSER provide wide range of TIJ printing solution suitable for your ever-increasing coding demand…. Substrate Type * Porous Semi Porous Non-Porous U2 Smart U2 SmartONE”...
  • Page 7: Anser Ink Jet Printer Components

    2. ANSER Ink Jet Printer Components This section covers detail explanation of ANSER printer components, which makes up from 3 major components include: Printer Main Unit Pocket-sized Remote Keypad Assembly Kit...
  • Page 8: Printer Main Unit

    2.1 Printer Main Unit U2 Smart U2 SmartONE” U2 ProS...
  • Page 9 Dust Cover Help to protect cartridge from getting damaged in harsh environment. Print Head The printhead uses the ink supplied by the ink bag to print the text and graphic characters on a product. Built-in Photocell Sensor that senses object and trigger printing function. Alarm LED LED will light up when cartridge has an error, no cartridge inserted, and no ink.
  • Page 10: Pocket-Size Remote Keypad

    2.2 Pocket-size Remote Keypad U2-Smart/U2-SmartONE”/U2-ProS can be operated by ANSER’s remote keypad U2 Printer Special Remote Control Print On Key Start printing. Shortcut Editing Keys Existing Message content that contains; Time/Expire/Counter/Shift/Logo/Barcode and String. Operator can quickly access to the editing page to modify a specific content.
  • Page 11 ESC Key ESC key has multiple functions, and it allows operator to perform the following tasks; 1. Exit to main page 2. Go to previous page 3. Cancel a task Alphanumeric Input Keys To input alphabets and numbers when creating/editing a message.
  • Page 12: Printer Assembly Kit

    2.3 Printer Assembly Kit U2 Printer Assembly Kit 1 Anti-shock Clamp Absorbs and dissipates the vibration caused by the passing printing object. 2 Clamps and Round Bars It allows you to install your printer in both horizontal and vertical print directions 3...
  • Page 13: Installation

    3. Installation This section will cover brief introduction of: Printer Mounting Direction Cartridge Insert & Remove Printer Startup & Shutdown...
  • Page 14: Printer Mounting Direction

    3.1 Printer Mounting Direction Side Print Orientation Downside Print Orientation ▲ Installation Consideration Installation Consideration The distance between object and printer must be 1-3mm.
  • Page 15: Cartridge Insert & Remove

    Anti-shock plate should be installed according to the direction of the moving object. Keep a working area of at least 40 cm to facilitate on-site personnel to operate and maintain the equipment. 3.2 Cartridge Insert & Remove Inserting the Cartridge 1...
  • Page 16: Printer Startup & Shutdown

    Remove the ink cartridge from the printer at a 15 degree angle. 3 1. Close the latch on the rear of the printer. 2. Close the dust cover on the top of the printer. 3.3 Printer Startup & Shutdown 3.3.1 Printer Startup CAUTION: Only use the power adapter provided by ANSER.
  • Page 17: Printer Shutdown

    Plug the power adapter into the 12VDC socket and plug the power adapter into a wall outlet, or the power source. 3.3.2 Printer Shutdown CAUTION: Please make sure printer is idle before unplugging the power adapter, to prevent damage to the printer and ink cartridge.
  • Page 18: User Interface Operation

    4. User Interface Operation This section covers detail explanation of ANSER printer user interface: Home Page Menu Settings Page Editor Editor Settings System Settings Function Tree...
  • Page 19: Home Page

    If no, please press the infrared switch button to turn it on. Infrared On-Off Switch / Infrared Light 4.1 Home Page U2 Printer main page is divided into three sections: system status, print preview and real- time printing report. The functions are as follow: U2 Smart / SmartONE System Main Page...
  • Page 20: Status Bar

    Provides the user's current device status, including print status, USB status, external photocell status, external encoder status, ink status and system time, for each function diagram see the table below for instructions. U2 Smart / SmartONE” Status Bar U2 ProS Status Bar...
  • Page 21 Status U2 Smart / U2 ProS Description Name SmartONE” Printing It shows whether the current Status printer is performing printing task. During printing, the icon rotates otherwise remains still. USB Status USB port is connected to a storage device in the original format.
  • Page 22: Print Preview

    4.1.2 Print Preview Present the printing content that the printer is about to/is printing. Print Preview Display the message that the printer is about to print, and when the message length exceeds the screen display area, the remote control can be used in the system main screen.
  • Page 23: Menu Settings Page

    4.2 Menu Settings Page In U2 printers home page, can be used to call out the menu settings page, and use the left and right direction keys and enter key to select. 4.3 Editor From U2 printer main menu select “Editor “to enter message list interface. User can use the operation bar to add, delete, edit, etc., printer memory information.
  • Page 24: Message Selection And Printing

    4.3.1 Message Selection and Printing select and print the message 『 』, after In the message list selecting, system will automatically return to main screen and start printing. After 』, 『 』 selecting the message, you can also use remote control keys『 to perform print start/stop operation.
  • Page 25 Message Preview Message Name Message Objects Before adding a new message, user needs to first set the message mode to free mode or line mode (support 1-4 lines). The free mode will not limit the height and placement of the message object. The line mode will fix the height of each message object to maximum height and line them up equally, and the position is aligned with the upper edge of each line.
  • Page 26: Edit Message

    4.3.3 Edit Message U2 Printer constructs the message that the user needs to print in an object-based manner. Edit message page have 5 actions can be performed: Add, edit, move, delete and edit message name. Add Message Object User commonly used printing content is integrated into eight “message objects” for user editing: Text, production date, expiry date, counter, shift, logo, barcode and string.
  • Page 27 Counter U2 printer internally have 3 types of counters: General counter, box counter and lot counter. Every counter has four parameters that can set: Maximum value, minimum value, start value (current value) and increment value. When the counter reaches maximum value, it will automatically return to minimum value, where the box counter also causes the lot counter to carry.
  • Page 28 Name 1 Name 2 Description EAN8 EAN13 DUN14 EAN128 UPCA UPCE CODE39 CODE128 ITF14 SCC-14 NVE18 SSCC18 C25INTER INTER25 CODABAR PDF417 DATAMATRIX QRCODE GS1 DataBar GS1 DATAMATRIX String U2 printer system enables users to set their own strings, such as: company name, URL, etc., for users to quickly edit messages.
  • Page 29 Edit Message Object Move Message Object After each message object is edited, it will enter the message preview screen, and remote control keys can be used to adjust the position of the object.
  • Page 30: Message Delay

    Edit Message Name 4.3.4 Message Delay The setting of printing delay of a single message. U2 Printer system has built-in three type of printing delays: Repeat printing delay, global delay and message delay. When the three settings are in conflict with each other, the system determines the priority as “Repeat printing delay”>”...
  • Page 31: Copy Message

    Repeat printing delay:From “System Settings” “Printhead ”can perform setup. Setting values contain “Initial print delay” and “Continuous print delay”. Global delay:From “System Settings” “General ”can perform setup. Message delay:From “Edit” “delay ”can perform setup. 4.3.5 Copy Message Makes a copy of system internal message. The message number can be the minimum empty value selected automatically by system or be customized by the user.
  • Page 32: Editor Settings

    4.4 Editor Settings The “Editor Settings” main menu can be used for “Global shift table”, “Global string table”, “Pre-zero format” and “Custom year” to improve the efficiency of message editing. Functions are described below: 4.4.1 Global Shift Table Shift objects within a message can be edit by going through “Main menu”  Global Shift Table”...
  • Page 33: System Settings

    4.5 System Settings When U2 printer software system is running, while on main menu or message page can press 『 』to enter system settings page. There are 6 items in the system settings: General settings, printhead settings, device settings, display settings, sound settings, and printer status.
  • Page 34 Global Delay The print delay applies to all messages in the printer. When the global delay has been set, printer will ignore message delay value and use the global delay value as the main parameter. See 4.3.4 Daylight Saving Set daylight saving function: Daylight Start Format...
  • Page 35: Printhead Settings

    Restore Default It will reset all setting values to factory default, but user-defined message will be completely retained. 4.5.2 Printhead Settings Printhead settings sets the values of cartridge printhead, setting items are described below: Direction :Printing from left to right, ABC→...
  • Page 36: Device Settings

    Options \ Content Setting Content Trigger Option - Infinite Printing Finite Printing Count 0-65535 - - Initial Delay - 0-5548mm 0-5548mm 10-5548mm 10-5548mm 10-5548mm Auto repeat printing Photocell trigger, Photocell trigger, finite infinite number of prints number of prints Real Time Refresh Print time related information, the frequency of the update time.
  • Page 37: Display Settings

    4.5.4 Display Settings Set the brightness of the LCD screen, time value of screensaver, and LCD test. Screen Brightness: set screen brightness, range 1~10. Screen saver: screen saver time, range 1~60 minutes. LCD Test: after enabled, LCD will display R(red), G(green), B(blue), W(white) each one second.
  • Page 38: Function Tree

    4.6 Function Tree Printer’s system has three main functions: “Edit”, “Editor Settings” and “System Settings”. System function tree is as follow:...
  • Page 39: Additional Printer Operations

    5. Additional Printer Operations This section covers additional operations: Printer Software Update...
  • Page 40: Printer Software Update

    5.1 Printer Software Update Updating By USB 1. Copy the .ans file into firmware folder on the auprnfirmware USB directory. 2. Stay at the main page of printer interface and insert the USB. 3. Follow the on-screen instructions. 4. Please wait 90 seconds then disconnect and reconnect the power cable. Note: If the instruction does not appear automatically after 10 seconds, re-insert the USB.
  • Page 41: Messagepro Ii Pc Software

    6. MessagePRO II PC Software This section covers operation of PC software: USB Data Synchronization Edit Message Software Description...
  • Page 42: Usb Data Synchornization

    MessagePRO II is a proprietary software which can be paired with U2 2 series printers. It provides complete and powerful editing functions and USB can be used to exchange messages and software updates. 6.1 USB Data Synchronization Please use the supplied U2 exclusive USB. If you need to use your own USB flash drive, first time using USB, while on printer’s main page insert USB to perform format.
  • Page 43: Optional Accessories

    7. Optional Accessories This section covers information related to external accessories that can be connected to U2 printers: External Photocell External Encoder Alarm Kit Photocell and Encoder Installation Sensors and Alarm Kit Installation...
  • Page 44: External Photocell

    U2 printers can support external photocell, encoder and warning light, their specifications and installation method are described below: 7.1 External Photocell Provide more reliable and precise sensing parameter If internal photocell cannot be used because of printing position, please connect external photocell.
  • Page 45: Alarm Kit

    Installation 7.3 Alarm Kit Alert users in the event of an incident, warning light needs to be pair up with the Smart I/O expansion kit to be used. Installation...
  • Page 46: Photocell And Encoder Installation

    7.4 Photocell and Encoder Installation When both photocell and encoder need to be installed together please use Y-cable, as shown in the following figure: 7.5 Sensors and Alarm Kit Installation When need to install warning light, photocell and encoder all at the same time, please use the expansion kit.
  • Page 47: Daily Protection And Maintenance

    8. Daily Protection and Maintenance This section covers important information regarding the daily maintenance of both printer and cartridges: Cartridge Maintenance Periodic Time Adjustment Printer Maintenance...
  • Page 48: Cartridge Maintenance

    For normal use, the following daily maintenance operations are required: 8.1 Cartridge Maintenance To ensure print quality, the following maintenance is required: Uptime Maintenance During uptime, put the special wet towel on the wiping board, gently wipe the cartridge nozzles part, gently wipe the ink cartridge with a width of about 10 cm. Downtime Maintenance 1.
  • Page 49: Troubleshooting

    9. Troubleshooting This section covers topics related to the functioning of the printer: Encoder Setting Problem Photocell Setting Problem...
  • Page 50: Encoder Setting Problem

    The following is the recommended troubleshooting procedure when the user encounters a fault on the printing. When abnormal printing occurs in the printer, you can follow the steps below to perform simple troubleshooting. If the user cannot solve the problem according to procedure, please contact distributor or the manufacturer for technical support.
  • Page 51: Specification

    10. Specification This section covers information related to the technical specifications of printer and external accessories: 10.1 U2 Inkjet Printer 10.2 External Photocell 10.3 External Encoder 10.4 Alarm Kit 10.5 Expansion Kit Box...
  • Page 52: U2 Ink Jet Printer

    10.1 U2 Ink Jet Printer Printer Display 3.5” color screen, display screen 320x240 pixels and backlight display User Interface Offline operation (no computer connection required) Group network printing via personal/tablet computer Input Device Pocket-sized IR remote keypad Available Languages English, Japanese, French, German,...
  • Page 53: External Photocell

    10.2 External Photocell Specification Dimensions D×H:Φ22.0×72.0(mm) Cable Length 1.9m + 0.24m(9-pin 15-pin conversion cable) Sensing Distance 300mm below Content Items Photocell 9-pin 15-pin conversion cable Screw to adjust sensitivity Line mounting bracket Bracket for controller installation Screw Washer...
  • Page 54: External Encoder

    10.3 External Encoder Specification Wheel Diameter 49.7mm Resolution 300 or 400 DPI Cable Length 1.9m + 0.24m(9-pin 15-pin conversion cable) Content Items Encoder 9-pin 15-pin conversion cable Encoder mounting bracket (main) Encoder mounting bracket (horizontal) M6×L20 screw M6 washer M6 Nut...
  • Page 55: Alarm Kit

    10.4 Alarm Kit Warning Lamp body Dimensions D×H:Φ80.0×316.0(mm) Weight 600g Signal Pattern Red light, yellow light, green light, warning beep Cable Length 3.0m...
  • Page 56: Expansion Kit Box

    10.5 Expansion Kit Box Expansion Kit Box Red Light No ink, no cartridge, unknown cartridge Yellow Light Low ink Green Light Printing Mode (can print) Alarm Beep No ink Output Input Terminals...
  • Page 57: Installation / Operation Precautions

    11. Installation / Operation Precautions This section covers information related to precautions that should be consider during installation and operation of printer: 11.1 Installation Precautions 11.2 Operation Precautions...
  • Page 58: Installation Precautions

    11.1 Installation Precautions 1. The printer must be equipped with an anti-collision mechanism and tighten all screws after installation. In the absence of an anti-collision mechanism for the nozzle, any external damage suffered (such as a box impact nozzle) is not covered by the warranty. 2.

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