RGB Spectrum QuadView UHDx User Manual
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RGB Spectrum QuadView UHDx User Manual

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4K Multiviewer
QuadView UHDx
QuadView UHDx KVM

User Guide

December, 2019
RGB Spectrum
950 Marina Village Parkway
Alameda, CA 94501

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  • Page 1: User Guide

    4K Multiviewer QuadView UHDx QuadView UHDx KVM User Guide December, 2019 RGB Spectrum 950 Marina Village Parkway Alameda, CA 94501...
  • Page 2 © 2015-2019 RGB Spectrum, Inc. All rights reserved. This guide is for use with the RGB Spectrum QuadView UHDx and QuadView UHDx KVM. Use for any other purpose is not permitted. This guide was prepared for viewing on a PC; a copy may be printed as required.

  • Page 3: Limited Warranty

    (510) 814-7000. IMPORTANT SAFETY INSTRUCTIONS Thank you for your purchase of this quality RGB Spectrum product! To reduct the risk of fire, electric shock or product damage, please note the following: Read these instructions. ...

  • Page 4: Regulatory Compliance

     REGULATORY COMPLIANCE RGB Spectrum products have been tested by a nationally recognized testing laboratory and found to be compliant with the following domestic and international standards. A Declaration of Conformity is available by request. Please contact RGB Spectrum for more information.

  • Page 5: Table Of Contents

    Connecting to a Network ........12 2.1.5 Connecting a Control PC or Control System ..13 KVM Connections (QuadView UHDx KVM Only) ....13 Powering on the QuadView UHDx ........14 Chapter 3 Operation - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 15 Standby and Normal Modes ..........
  • Page 6 3.12.8 Other Settings ............ 39 3.13 (sing the KVM Function (QuadView UHDx KVM Only) ..40 Chapter 4 Command Line Control - - - - - - - - - - - - - - - - - - - 41 Connecting to the QuadView UHDx via Telnet/IP .....
  • Page 7 CONTACT INFORMATION - - - - - - - - - - - - - - - - - 59 Corporate Headquarters ............ 59 Sales and Product Information .......... 59 Technical Support .............. 59 350-12245-01– updated December, 2019 QuadView UHDx/UHDx KVM User Guide...
  • Page 8 This page intentionally left blank. viii QuadView UHDx/UHDx KVM User Guide 350-12245-01 – updated December, 2019...
  • Page 9 Figure 3-15 Network Tab ..................33 Figure 3-16 Advanced Tab - Top Half ..............35 Figure 3-17 Advanced Tab – Lower Half ..............38 Figure 5-1 Update Settings ..................56 350-12245-01 – updated December, 2019 QuadView UHDx/UHDx KVM User Guide...
  • Page 10 This page intentionally left blank. QuadView UHDx/UHDx KVM User Guide 350-12245-01 – updated December, 2019...
  • Page 11 TABLES Table 1-1 QuadView UHDx front Panel Controls and Indicators ......4 Table 1-2 QuadView UHDx Rear Panel Controls and Indicators (Standard) ..5 Table 1-3 QuadView UHDx KVM Rear Panel Controls and Indicators ....6 Table 1-4 QuadView UHDx and QuadView UHDx KVM Specifications ....7 Table 2-1 KVM Connections .................
  • Page 12 This page intentionally left blank. QuadView UHDx/UHDx KVM User Guide 350-12245-01 – updated December, 2019...

  • Page 13: Introduction

    (1,024x768) to 4K/UHD resolution. You can mix and match input resolutions, scale any video input up to 4K UHD, and route any input to any window. The QuadView UHDx displays both HD and 4K UHD inputs without downscaling. Analog and digital audio sources are also supported from any source.

  • Page 14: Features And Benefits

    & go. Enabling this feature lets you simply plug your source(s) into the HDMI port(s), and the QuadView UHDx will automatically and dynamically select a window layout based on the number of connected HDMI source(s).

  • Page 15: Control

    Command-line interface (CLI) via RS-232 serial or Telnet connection.  Support for third-party control systems.  System Control The RS-232 serial port and Ethernet port provide system control for the QuadView UHDx. The RS-232 serial port connects to:  An ASCII terminal. ...

  • Page 16: Controls, Indicators, And Connectors

    C H A P T E R 1 I n t r o d u c t i o n Controls, Indicators, and Connectors This section describes the QuadView UHDx and QuadView UHDx KVM front and rear panel controls and indicators. 1.3.1...

  • Page 17: Rear Panel Controls And Indicators (Standard)

    I n t r o d u c t i o n 1.3.2 Rear Panel Controls and Indicators (Standard) Figure 1-2 Table 1-2 shows the standard QuadView UHDx rear panel connectors, and describes them. OUTP UTS INP UTS RS 232...

  • Page 18: Rear Panel Controls And Indicators (Kvm)

    C H A P T E R 1 I n t r o d u c t i o n 1.3.3 Rear Panel Controls and Indicators (KVM) Figure 1-3 Table 1-3 shows the QuadView UHDx KVM rear panel connectors, and describes them. OUTP UTS INPUTS OP TICAL...

  • Page 19: Specifications

    C H A P T E R 1 I n t r o d u c t i o n Specifications Table 1-4 lists the QuadView UHDx and QuadView UHDx KVM specifications. Table 1-4 QuadView UHDx and QuadView UHDx KVM Specifications Parameter...

  • Page 20: Figure

    C H A P T E R 1 I n t r o d u c t i o n Table 1-4 QuadView UHDx and QuadView UHDx KVM Specifications (Continued) Parameter Description Control QuadView UHDx Web Controller Serial Serial 9-pin RS-232 port for command-line control by a PC or third-party control system...

  • Page 21: Overall Dimensions

    C H A P T E R 1 I n t r o d u c t i o n Figure 1-4 Overall Dimensions 350-12245-01 – updated December, 2019 QuadView UHDx/UHDx KVM User Guide...
  • Page 22 C H A P T E R 1 I n t r o d u c t i o n This page intentionally left blank. QuadView UHDx/UHDx KVM User Guide 350-12245-01 – updated December, 2019...

  • Page 23: Installation

    C H A P T E R 2 I n s t a l l a t i o n CHAPTER INSTALLATION This chapter describes the QuadView UHDx installation process in the following sections:: “QuadView UHDx Connections” on page  “Powering on the QuadView UHDx” on page ...

  • Page 24: Connecting A Display

    Figure 2-1 Audio Outputs Either: Connect an optical cable from the OPTICAL output on the QuadView UHDx to the optical  audio input of an audio/video (A/V) receiver or other audio processing equipment. Use a cable with 3.5-mm stereo plugs at one end to connect the audio output jack to powered ...

  • Page 25: Connecting A Control Pc Or Control System

    I n s t a l l a t i o n 2.1.5 Connecting a Control PC or Control System Optional: Use a straight-through 9-pin RS-232 cable to connect a PC or control/automation system (if present) to the RS-232 port on the QuadView UHDx. See Figure 2-3. RS232...

  • Page 26: Powering On The Quadview Uhdx

    KVM function. Powering on the QuadView UHDx Turn on the display before turning on or resetting the QuadView UHDx to ensure proper I m p o r t a n t display detection. To power on the QuadView UHDx: Turn on your display.

  • Page 27: Operation

    O p e r a t i o n CHAPTER OPERATION This chapter describes all of the features and functions available through the QuadView UHDx front panel controls, and the QuadView UHDx Web Controller. You may also access these features and functions via the command-line interface. Refer to “Command Line Control”...

  • Page 28: Screen Layouts

    O p e r a t i o n Screen Layouts The QuadView UHDx includes physical connections for up to six (6) sources and can display up to four of those sources at a time in one of up to 32 layouts.

  • Page 29: Front Panel Controls

    The WINDOW 1~4 buttons light to indicate the number of windows in the layout you just  selected. When powered up for the first time, the QuadView UHDx loads Screen Layout #4 and displays Figure 3-2. HDMI inputs 1 through 4 in the four windows, as shown in...

  • Page 30: Dual-Window Mode

    Press the INPUT 2 button, and then press the LAYOUT button.  By default, the QuadView UHDx displays the HDMI 1 source in Window 1 and the HDMI 2 source in Window 2. To display a different source (e.g. DISPLAYPORT 5) in Window 1, either: Press the VIDEO 1 button, and then press the INPUT 5 button.

  • Page 31: Audio Inputs

    O p e r a t i o n By default, the QuadView UHDx displays the HDMI 1 source in Window 1, the HDMI 2 source in Window 2, the HDMI 3 source in Window 3, and the HDMI 4 source in Window 4. To change these “Dual-Window...

  • Page 32: Audio Status

    See “Command Line Control” on page Locking & Unlocking the Front Panel Buttons You can lock all of the QuadView UHDx front panel buttons to prevent accidental operation. Press the LOCK button once to lock the front panel buttons. ...

  • Page 33: Figure

    Dynamic Host Configuration Protocol (DHCP) server, see “The Network Tab” on page Press [ENTER]. If the QuadView UHDx is powered on and ready to accept HTTP connections and your PC network settings are correct, then the QuadView UHDx Web Controller Login screen will appear. See Figure 3-5.

  • Page 34: The General Tab

    The General tab of the QuadView UHDx Web Controller appears. See Figure 3-6. The General Tab The General tab of the QuadView UHDx Web Controller allows you to perform the following basic configuration: Video: See “Video Settings” on page 22 Figure 3-6.
  • Page 35  Select the output resolution that matches the capabilities of your display. Selecting Auto causes the QuadView UHDx to read the Extended Display Identification Data (EDID) from the display device and set the output resolution accordingly. Click Save to confirm your changes when you have finished configuring video settings.

  • Page 36: Crop Input Settings

    Y = 540  Width = 960   Height = 540 Click Set. To remove cropping from an input signal: Clear the Enable check box for that input source. Click Set. QuadView UHDx/UHDx KVM User Guide 350-12245-01 – updated December, 2019...

  • Page 37: Audio Settings

    DP (digital) audio signal to the HDMI and OPTICAL audio output when an HDMI or DisplayPort input is selected. Click Save to confirm your changes when you have finished configuring audio settings. 350-12245-01 – updated December, 2019 QuadView UHDx/UHDx KVM User Guide...

  • Page 38: The Layouts Tab

    C H A P T E R 3 O p e r a t i o n The Layouts Tab The Layouts tab of the QuadView UHDx Web Controller allows you to customize, save, and load a preset or custom screen layout: Customize: See “Layout Customization”...
  • Page 39 Priority: To change the front to-back position of Windows 1 and 3, enter either in the  Priority field. The QuadView UHDx automatically adjusts this setting for Windows 2 and 4. When you set it to 1, that window pair will appear behind the other. Position: Position the mouse pointer over ...

  • Page 40: Layout Recall

    The Layout Recall area of the Layouts tab appears as shown in Figure 3-10. Figure 3-10 Layouts > Layout Recall To recall a layout: Click the radio button next to the desired layout number. Click Load. QuadView UHDx/UHDx KVM User Guide 350-12245-01 – updated December, 2019...

  • Page 41: 3.10 The Edid Management Tab

    C H A P T E R 3 O p e r a t i o n 3.10 The EDID Management Tab The EDID Management tab of the QuadView UHDx Web Controller allows you to copy, upload, and download EDID registers: Copy: See “EDID Copy”...

  • Page 42: Edid Upload

    Figure 3-12 EDID Copy 3.10.2 EDID Upload The QuadView UHDx accepts external EDID in binary data (*.bin) format. To upload EDID to a Custom EDID register: Click Choose to select an EDID file to upload. A File Upload window appears.

  • Page 43: Edid Download

    Either left- or right-click an Output, Input, or Custom button to choose the EDID to download the downloaded EDID. If you right-clicked, then select either Save Link As... or Save Target As..., depending on your Web browser. 350-12245-01 – updated December, 2019 QuadView UHDx/UHDx KVM User Guide...
  • Page 44 3. Custom 3 4. HDMI 4 4. Custom 4 5. DisplayPort 5 5. Custom 5 6. DisplayPort 6 6. Custom 6 RAM Temp Network/ Serial Interface Figure 3-14 EDID Download QuadView UHDx/UHDx KVM User Guide 350-12245-01 – updated December, 2019...

  • Page 45: 3.11 The Network Tab

    C H A P T E R 3 O p e r a t i o n 3.11 The Network Tab The Network tab of the QuadView UHDx Web Controller allows you to configure the QuadView UHDx network and socket settings. See Figure 3-15.

  • Page 46: Static

    QuadView UHDx Web Controller after changing the DHCP or static network settings. 3.11.2 Socket Settings Most QuadView UHDx applications do not require you to change the default Socket and Port settings (TCP Server and 23, respectively). 3.12 The Advanced Tab...

  • Page 47: Power Settings

    Advanced Tab - Top Half 3.12.1 Power Settings The Power Switch control places the QuadView UHDx into either Normal or Standby mode. Normal: Slide the Power Switch to the ON position.  Standby: Slide the Power Switch to the OFF position.

  • Page 48: Auto Layout

    3.12.2 Auto Layout Sliding the Auto Layout Control switch to the ON position causes the QuadView UHDx to automatically select the appropriate display layout corresponding to the number of connected HDMI input sources and display up to four (4) windows using the preset Layouts 1-4. See “Screen...

  • Page 49: Osd Control Settings

    Disabled: Slide the Video OSD switch to the OFF position.  If you disable Video OSD messages and the QuadView UHDx IP address changes as a result of DHCP being enabled, then use the ASCII command from a PC or other ATM 08 NET_IPA R controller via the RS-232 interface to retrieve the current IP address.

  • Page 50: Serial Port Settings

    The serial port settings specified in this section must match those of the device connected to the RS-232 port. The following serial port settings are available: Serial Baudrate: This pull-down menu sets the data transfer rate of the QuadView UHDx RS- ...

  • Page 51: Authentication Settings

    Slide the Activate Security switch to the to OFF position. Click Change. 3.12.8 Other Settings The Other Settings area of the Advanced tab allows you to reset the QuadView UHDx to factory- default settings. To do this: Click the Factory button. Either: Click OK to confirm this action and reboot the QuadView UHDx.

  • Page 52: Sing The Kvm Function (Quadview Uhdx Kvm Only)

    “KVM Connections (QuadView UHDx KVM Only)” on page 13, then you can use the connected keyboard and mouse to control the connected PC(s) and/or laptop(s), as follows: If the QuadView UHDx KVM is displaying a single window,  window 1 then the keyboard and mouse will control the PC or laptop that is supplying the video to that window.

  • Page 53: Command Line Control

    Connecting to the QuadView UHDx via Telnet/IP To initiate a Telnet session with the QuadView UHDx via Telnet using Tera Term: Verify that both the QuadView UHDx and automated control system or PC are connected to the same network. See Figure 2-2.

  • Page 54: Connecting To The Quadview Uhdx Via Serial Link

    The terminal window is now ready for command control. Connecting to the QuadView UHDx via Serial Link To initiate a session with the QuadView UHDx via TCP/IP using a serial link: Connect the QuadView UHDx and automated control system or PC via a serial (RS-232) link. Figure 2-3.

  • Page 55: Command Syntax And Lists

    4.3.1 General Commands Table 4-1describes the general QuadView UHDx general commands. These commands provide the same controls as those found on the General tab of the QuadView UHDx Web Controller interface. See “The General Tab” on page Table 4-1 General Commands...
  • Page 56 ~WIN_RAT A1 [1...4] B1 Reports aspect ratio for [1...4] A2 [1...4] Windows A1 (1), B1 (2), A2 (3), and B2 (4), as follows: B2 [1...4] 1: Normal 2: FULL 3: 16:9 4: 4:3 QuadView UHDx/UHDx KVM User Guide 350-12245-01 – updated December, 2019...
  • Page 57 ~0A OPT_TIM W 12 Sets the HDMI output resolution to 1440 × 900@60Hz. ATM 0A OPT_TIM W 13 ~0A OPT_TIM W 13 Sets the HDMI output resolution to 1360 × 768@60Hz. 350-12245-01 – updated December, 2019 QuadView UHDx/UHDx KVM User Guide...

  • Page 58: Table

    Hhhhh Hhhhh xxxx, yyyy. Example: Crop Input 4 to 800 × 600 with origin at 100, 100 ATM 20 CRO_PIN W 4 X0100,Y0100,W0800, H0600 ~20 CRO_PIN W 4 X0100,Y0100,W0800, H0600 QuadView UHDx/UHDx KVM User Guide 350-12245-01 – updated December, 2019...
  • Page 59 ATM 09 VOL_CRL W A ~09 VOL_CRL W A Sets program audio output volume to 10. ATM 09 VOL_CRL W E ~09 VOL_CRL W E Increases program audio output by one increment. 350-12245-01 – updated December, 2019 QuadView UHDx/UHDx KVM User Guide...

  • Page 60: Layout Commands

    4.3.2 Layout Commands Table 4-2 describes the QuadView UHDx layout commands. These commands provide the same controls as those found in the Layout Recall area of the QuadView UHDx Web Controller Layouts tab. See “Layout Recall” on page Table 4-2...

  • Page 61: Edid Commands

    EDID Commands Table 4-3 describes the QuadView UHDx EDID commands. These commands provide the same controls as those found on the EDID Management tab of the QuadView UHDx Web Controller. “The EDID Management Tab” on page Table 4-3 EDID Commands...

  • Page 62: Network Commands

    4.3.4 Network Commands Table 4-4 describes the QuadView UHDx network configuration commands. These commands provide most of the controls found on the Network tab of the QuadView UHDx Web Controller. “The Network Tab” on page Table 4-4 Network Commands Function...

  • Page 63: Advanced Commands

    4.3.5 Advanced Commands Table 4-5 describes the QuadView UHDx advanced commands. These commands provide the same controls as those found on the Advanced tab of the QuadView UHDx Web Controller. See “The Advanced Tab” on page Table 4-5 Advanced Commands...
  • Page 64 ATM 09 INP_BCC W 4 ~09 INP_BCC W 4 Sets input label background color to red. ATM 09 INP_BCC W 5 ~09 INP_BCC W 5 Sets input label background color to green. QuadView UHDx/UHDx KVM User Guide 350-12245-01 – updated December, 2019...
  • Page 65 Input:4 1920 1080 1920 1080 Report Key Lock ATM 08 KEY_LOK R ~KEY_LOK [0...2] Reports current Key Lock Status setting. Example: Key Lock off ATM 08 KEY_LOK R ~KEY_LOK 0 350-12245-01 – updated December, 2019 QuadView UHDx/UHDx KVM User Guide...

  • Page 66: Configuration Change Notifications

    QuadView UHDx to send a message to the control system. This occurs VideoConfigChange regardless of the method used to effect the change (front panel controls, QuadView UHDx Web Controller, or command-line interface). QuadView UHDx/UHDx KVM User Guide 350-12245-01 – updated December, 2019...

  • Page 67: Firmware Updates

    After logging in to the portal, select Product Firmware. To determine your current firmware version number, either: Select the Update tab of the QuadView UHDx Web Controller, and then read the  Firmware Version and WebGUI Version (Web Controller version) that appear at the top of the tab).

  • Page 68: Command Line

    Copy the firmware file to the root directory of a USB drive. update.bin Plug the USB drive into the USB port on the QuadView UHDx rear panel. Connect an HDMI display to the QuadView UHDx. QuadView UHDx/UHDx KVM User Guide...

  • Page 69: Front Panel

    The message System is upgrading… appears on the display device and all of the front panel button indicators blink to indicate that the firmware update is in progress. The QuadView UHDx reboots automatically after approximately 90 seconds. After it finishes rebooting: Figure 1-3.
  • Page 70 Enter the IP address obtained in Step 4 into your browser address bar. Log in to the QuadView UHDx Web Controller. If desired, you may now use the QuadView UHDx Web Controller to configure the network “The Network Tab” on page...

  • Page 71: Contact Information

    950 Marina Village Parkway Alameda, CA 94501 Phone: +1-510-814-7000 Fax: +1-510-814-7026 Web: rgb.com Sales and Product Information Web: rgb.com/contact Phone: +1-510-814-7000, option 3 Technical Support Email: tech@rgb.com Phone: +1-510-814-7000, option 1 Web: rgb.com/support 350-12245-01 – updated December, 2019 QuadView UHDx/UHDx KVM User Guide...
  • Page 72 QuadView® UHDx / UHDx KVM 4K Multiviewer User Guide December, 2019 RGB Spectrum 950 Marina Village Parkway Alameda, CA 94501...

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