Trouble Shooting - Tormax Automatic Smart Drive 1101 Manual

Fault pattern
Door doesn't open
Door opens not completely
Door opens varyingly
Door remains open
Door does not remain open
in operating mode OPEN
The safety device in
opening direction does not
react
Point LED goes out
temporarily
Door slams shut
Irregular motion
8

Trouble Shooting

Cause
– Emergency off is pressed (
– Safety device in opening direction is active or the cable is interrupted or jumper 14-15 is
missing
– The safety device for the swing area is active or the cable is interrupted or jumper 18–19
is missing
– Operating mode OFF is active or the cable on 1 is short circuited against GND.
– Mains supply is interrupted ( point LED on the display is not lit anymore)
– Power supply 24 V is overloaded (
– Thermal motor protection was triggered ( point LED on the display is not lit anymore)
– Thermal protection transformer was triggered (
anymore)
– Door lock is blocked
– Door lock or the cable is defective
– Door lock is incorrectly programmed (function 4 current-free locked / current-free
unlocked)
– Lock delay is set too briefly (function 3)
– Opening force is limited too much (function 7) or is inadequate for a door that is difficult to
operate
– Teach-In has not been carried out (factory reset!)
– Opening force is too strongly limited (function 7) or is inadequate for a door that is difficult
to operate
– The safety device in opening direction is triggered during the opening motion (disabling of
"Teach-In General" or "Teach-In Key Switch").
– "Teach-In General" was not performed
– Open position was set according to "Teach-In"
– Internal open end-stop does not permit a larger opening
– Irregularity in the opening-versus-force dependency or wind load
– Varying preconditions through "Teach-In General" and "Teach-In Key Switch"
– Irregularity in the opening-versus-force dependency or wind load
– Activator has maintained contact or the cable on 5 is short circuited against GND
– Operating mode OPEN is active or cable on 3 is short circuited against GND
– The safety device in closing direction is active or the cable is interrupted or jumper 18 –
19 is missing
– The safety device for the swing area is active or the cable is interrupted or jumper 18–19
is missing
– End stop incorrectly adjusted
– Wind load or door is not in the plumb bob
– Motor thermal protection triggered (temporarily only manual operation possible)
– The safety device in opening direction was active during "Teach-In General" or "Teach-In
Key Switch"
– Short circuit in the cable to the safety sensor
– Temporary overload >0.75 A at the 24 VDC power supply. Power demand rises over 18 W,
in particular when operating the door lock or the signal lamp (cold start)
– Start of damping too late or damping inadequate.
– Differential pressure in the building
– Operator defective (position sensor, motor)
– Operator defective (position sensor, control system, motor)
Installation On Site SWINGDOOR Smart Drive 1101 T-1132 e
point LED on the display is not lit anymore)
point LED on the display is not lit anymore)
point LED on the display is not lit
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