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Troubleshooting
Cannot connect to your Wi-Fi network.
Make sure you entered the correct Wi-Fi password during the Wi-Fi
setup. Check whether there are any Internet connection problems. If the
Wi-Fi signal is too weak, reset your Wi-Fi router and try again.
Reset the device
To Reset plugs, press and hold the power button for 3 seconds.
- Reset one time (press and hold) to reach Easy mode
(Fast blinking blue)
- Reset two times (press and hold) to reach AP Mode
(Slow blinking blue)
System Requirements
• Mobile device running iOS
• Existing Wi-Fi Network
Technical Specifications
• Input voltage: 125V
• Input frequency: 60Hz
• Max. load current: 10A
12
8 or higher or Android™ 4.1x or higher
®
• Max. Power: 1250W
• Wi-Fi: IEEE 802.11N, 2.4GHz
(not compatible with 5GHz Wi-Fi networks)
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Need help?
Do you have a question about the SMART WI-FI PLUG and is the answer not in the manual?
Questions and answers
I have Merkury cable extension, after 6 month use, its start on off frequently, its cause my all system on and off cause data lose, is it broken or i can reset,
The Merkury Innovations SMART WI-FI PLUG can be reset if it frequently turns on and off after six months of use. To reset the plug, press and hold the button for 3 seconds until the indicator light flashes rapidly. If the issue persists, ensure your Wi-Fi router is online and in range, and check for firmware updates in the Geeni app.
This answer is automatically generated