Heat & Glo Northstar-C Owner's Manual
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Heat & Glo Northstar-C Owner's Manual

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INSTALLER: Leave this manual with party responsible for use and operation.
OWNER: Retain this manual for future reference.
NOTICE:
DO NOT discard this manual!
Model(s):
Heat & Glo, a brand of Hearth & Home Technologies
7571 215th Street West, Lakeville, MN 55044
www.heatnglo.com
EPA CERTIFIED WOODBURNING
FIREPLACE
Installation and service of this appliance should be performed by
qualified personnel. Hearth & Home Technologies recomends HHT
Factory Trained or NFI certified professionals.
Owner's Manual

Care and Operation

Heat & Glo • Northstar-C Owner's Manual • 4187-900 • Rev C • 02/20
WARNING: If the information in these
instructions is not followed exactly, a fire
or explosion may result causing property
damage, personal injury, or death.
• DO NOT store or use gasoline or other flam-
mable vapors and liquids in the vicinity of this
or any other appliance.
• DO NOT overfire. Overfiring will void your
warranty.
• Comply with all minimum clearances to com-
bustibles as specified. Failure to comply may
cause house fire.
WARNING
HOT SURFACES!
Glass and other surfaces are hot during
operation AND cool down.
Hot glass will cause burns.
• DO NOT touch glass until it is cooled
• NEVER allow children to touch glass
• Keep children away
• CAREFULLY SUPERVISE children in same room as
fireplace.
• Alert children and adults to hazards of high temperatures.
High temperatures may ignite clothing or other flammable
materials.
• Keep clothing, furniture, draperies and other flammable
materials away.
WARNING
Fire Risk.
For use with solid wood fuel only.
Other fuels may overfire and generate
poisonous gases (i.e. carbon monoxide).
*P4187-900*
Pour demander un exemplaire en
français de ce Manuel
du propriétaire, visitez www.heatnglo.
com/translations.
4187-900
1

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Summary of Contents for Heat & Glo Northstar-C

  • Page 1: Care And Operation

    Factory Trained or NFI certified professionals. WARNING Fire Risk. For use with solid wood fuel only. Other fuels may overfire and generate poisonous gases (i.e. carbon monoxide). *P4187-900* 4187-900 Heat & Glo • Northstar-C Owner’s Manual • 4187-900 • Rev C • 02/20...

  • Page 2: Table Of Contents

    5. Burning Process B. Contact Information 6. Dirty Glass 7. Creosote Formation 8. Opacity D. First Fire E. Lighting Instructions/Establish Coal Bed F. Frequently Asked Questions Heat & Glo • Northstar-C Owner’s Manual • 4187-900 • Rev C • 02/20...

  • Page 3: Welcome

    U.S. ENVIRONMENTAL PROTECTION AGENCY - Certified to comply with 2020 particulate emission standards using cord wood. 4187-990A This wood heater was found to have an average emissions rate of 2.0g/hr using method ASTM E3053-17. Heat & Glo • Northstar-C Owner’s Manual • 4187-900 • Rev C • 02/20...

  • Page 4: Limited Lifetime Warranty

    (engine, inner cover,access cover and fireback) 1 Year None All replacement parts beyond warranty period See conditions, exclusions and limitations on the next page Page 1 of 2 4021-645K 1/20 Heat & Glo • Northstar-C Owner’s Manual • 4187-900 • Rev C • 02/20...
  • Page 5 OTHER THAN THE WARRANTY SPECIFICED HEREIN. THE DURATION OF ANY IMPLIED WARRANTY IS LIMITED TO DURATION OF THE EXPRESSED WARRANTY SPECIFIED ABOVE. 4021-645K 1/20 Page 2 of 2 Heat & Glo • Northstar-C Owner’s Manual • 4187-900 • Rev C • 02/20...

  • Page 6: Appliance Certification

    Heat & Glo is a registered trademark of Hearth & Home Technologies. Heat & Glo • Northstar-C Owner’s Manual • 4187-900 • Rev C • 02/20...

  • Page 7: Important Safety And Operating Information

    Clear Space Sides of Fireplace cause birth defects or other reproductive (from the FP opening) harm. For more information go to: www. P65Warnings.ca.gov. Figure 3.1 Clear Space Heat & Glo • Northstar-C Owner’s Manual • 4187-900 • Rev C • 02/20...

  • Page 8: Firebrick

    WARNING! Risk of Fire! A chimney fire can perma- nently damage your chimney system. Failure to re- place damaged components and make proper repairs can cause a structure fire. Heat & Glo • Northstar-C Owner’s Manual • 4187-900 • Rev C • 02/20...

  • Page 9: General Operating Parts

    Automatic Combustion Air Control Handle (ACC) Bottom Access Panel The outside air control is located in behind the access panel. Figure 3.3 General Operating Parts Heat & Glo • Northstar-C Owner’s Manual • 4187-900 • Rev C • 02/20...

  • Page 10: Automatic Combustion Control (Acc)

    Figure 3.6 Outside Air Control Handle mediately, slide the linkage to the left. See Figure 3.5. Heat & Glo • Northstar-C Owner’s Manual • 4187-900 • Rev C • 02/20...

  • Page 11: Glass Doors

    Burning these materials may result in release of toxic fumes or render the heater ineffective and cause smoke. Heat & Glo • Northstar-C Owner’s Manual • 4187-900 • Rev C • 02/20...

  • Page 12: Hardwood Vs. Softwood

    Air dry to a moisture content of around 20% • Alder - Soft wood - about nine months - Hard wood - about eighteen months NOTICE: Seasoning time may vary depending on drying conditions. Heat & Glo • Northstar-C Owner’s Manual • 4187-900 • Rev C • 02/20...

  • Page 13: Storing Wood

    You may lively hot coals remain in order to rekindle the next load notice an industrial odor the first few fires. This is considered of wood. normal. Heat & Glo • Northstar-C Owner’s Manual • 4187-900 • Rev C • 02/20...

  • Page 14: Lighting Instructions/Establish Coal Bed

    For best results, use a hand held homeowner-type gas torch to light the paper and wood for approximately one minute. Figure 3.22 Loading Wood Figure 3.21 Placing Kindling Heat & Glo • Northstar-C Owner’s Manual • 4187-900 • Rev C • 02/20...
  • Page 15 NOTE: The ACC should only need to be activated when starting from a cold start or if a lively coal bed isn’t pres- ent when reloading. Heat & Glo • Northstar-C Owner’s Manual • 4187-900 • Rev C • 02/20...

  • Page 16: Frequently Asked Questions

    May result in illness or possible death. NOTE: Home owners are encouraged to provide smoke and carbon monoxide detectors in accordance with the authority having jurisdiction. Heat & Glo • Northstar-C Owner’s Manual • 4187-900 • Rev C • 02/20...

  • Page 17: Maintenance And Service

    • condition of glass and glass assembly • obstructions of combustion and ventilation air • obstructions of termination cap Clean: • glass • air passageways, grilles Heat & Glo • Northstar-C Owner’s Manual • 4187-900 • Rev C • 02/20...

  • Page 18: Creosote (Chimney) Cleaning

    Remove 2 screws from the front and back and lift the top off. TCT375 Terra Cotta Termination Cap Figure 4.1 Chimney & Termina- tion Cap Cleaning Heat & Glo • Northstar-C Owner’s Manual • 4187-900 • Rev C • 02/20...

  • Page 19: Care And Cleaning Of Plated Surfaces

    It may be necessary to adjust or tighten the door latch. Heat & Glo • Northstar-C Owner’s Manual • 4187-900 • Rev C • 02/20...

  • Page 20: Replacement Maintenance

    • Use a hard water deposit glass cleaner on white film. • Refer to maintenance instructions. WARNING Injury Risk. • Use only glass specified in manual. • DO NOT REPLACE with any other material. Heat & Glo • Northstar-C Owner’s Manual • 4187-900 • Rev C • 02/20...

  • Page 21: Door Handle Assembly

    • Lay bottom bricks in unit. Heat & Glo • Northstar-C Owner’s Manual • 4187-900 • Rev C • 02/20...

  • Page 22: Baffle Removal And Installation

    5. Pull the two (2) piece baffle board and insulation down and out of the fireplace. See Figure 4.7. Screws (4) Figure 4.10 Pry Open Access Door Figure 4.7 Heat & Glo • Northstar-C Owner’s Manual • 4187-900 • Rev C • 02/20...

  • Page 23: Timer Assembly Replacement

    Figure 4.16 Removal of Air Chamber Cover 5. Lift the fan up and off of the locating pins and remove up through the access hole. See Figure 4.14. Heat & Glo • Northstar-C Owner’s Manual • 4187-900 • Rev C • 02/20...
  • Page 24 8. Install the new air chamber using the 1/4-20 bolts making sure the gasket is installed also. See Figure 4.22. 1/4-20 Bolts Gasket Figure 4.19 Location of Bolts Figure 4.22 Install New Air Chamber Heat & Glo • Northstar-C Owner’s Manual • 4187-900 • Rev C • 02/20...

  • Page 25: Timer Removal And Replacement

    2. Remove the two (2) screws in the cover. See Figure Screws 4.26 and pull it down and off. See Figure 4.27. Figure 4.29 Removal of Screws Heat & Glo • Northstar-C Owner’s Manual • 4187-900 • Rev C • 02/20...
  • Page 26 9. • Place linkage control arm over timer shaft and Figure 4.35 Screw Timer to Air Chamber tighten set screw, Figure 4.33. Tighten set screw Linkage control arm Figure 4.33 Linkage Control Arm Installed Heat & Glo • Northstar-C Owner’s Manual • 4187-900 • Rev C • 02/20...

  • Page 27: Fan Snap Disc

    See Figure 4.38. HHSS #10 x 1/4D 1/4 L BK NOTE: Remember to reattach the wires. Wires Bolt Figure 4.38 Snap Disc Replacement Heat & Glo • Northstar-C Owner’s Manual • 4187-900 • Rev C • 02/20...

  • Page 28: Troubleshooting

    Be sure you have air available for combustion and that your firewood is dry and well seasoned. Build your fires properly and according to the instructions given in op- Heat & Glo • Northstar-C Owner’s Manual • 4187-900 • Rev C • 02/20...
  • Page 29 Air register from furnace near fireplace? Doors opening and closing? Outside air Window closed Combustion closed? for start-up? air control Figure 5.1 Factory-built Fireplaces: Troubleshooting Heat & Glo • Northstar-C Owner’s Manual • 4187-900 • Rev C • 02/20...

  • Page 30: Troubleshooting Table

    • Insufficient fuel for fire/heat required Fan doesn’t come on • No power • Fireplace is not hot enough to activate snap disc • Snap disc may be faulty Heat & Glo • Northstar-C Owner’s Manual • 4187-900 • Rev C • 02/20...

  • Page 31: Reference Materials

    A. Service Parts ► NORTHSTAR-C Service Parts Beginning Manufacturing Date: Dec 2019 Woodburning Fireplace Ending Manufacturing Date: Active 13.2 13.1 Part number list on following page. 02/20 Heat & Glo • Northstar-C Owner’s Manual • 4187-900 • Rev C • 02/20...
  • Page 32 Upper Grille SRV480-7040 Blower Assembly Qty 2 req SRV433-5890 Fan Speed Control SRV7000-143 Wire Harness SRV480-0990 Snap Disc, F180F-30 SRV4021-827 Additional service part numbers on following page. Heat & Glo • Northstar-C Owner’s Manual • 4187-900 • Rev C • 02/20...
  • Page 33 Qty 2 req 834-4170 10.7 Glass Frame Bottom Pkg of 2 SRV480-1450 10.8 Glass Frame Top Qty 2 req SRV480-1440 Additional service part numbers on following page. Heat & Glo • Northstar-C Owner’s Manual • 4187-900 • Rev C • 02/20...
  • Page 34 Pkg of 25 220-0080/25 Screw, HWH MS 1/4-20 x 3/4 Screw, PH 8-32 x 1/2 Pkg of 25 220-0030/25 Pkg of 24 28758/24 Washer, 1/4 SAE (for door) Heat & Glo • Northstar-C Owner’s Manual • 4187-900 • Rev C • 02/20...
  • Page 35 This page intentionally left blank. Heat & Glo • Northstar-C Owner’s Manual • 4187-900 • Rev C • 02/20...

  • Page 36: Contact Information

    This product may be covered by one or more of the following patents: (United States) 5613487, 5647340, 5890485, 5941237, 6006743, 6019099, 6053165, 6145502, 6374822, 6484712, 6601579, 6769426, 6863064, 7077122, 7098269, 7258116, 7470729, 8147240 or other U.S. and foreign patents pending. 2000-945C Heat & Glo • Northstar-C Owner’s Manual • 4187-900 • Rev C • 02/20...

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