Panasonic KX-TGF310CX Operating Instructions Manual
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Panasonic KX-TGF310CX Operating Instructions Manual

Digital corded/cordless phone, digital corded/cordless answering system
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Before initial use, see "Getting Started" on
page 8.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save them for future
reference.
KX-TGF310_320CX(en)_0429_OI.pdf 1

Operating Instructions

Digital Corded/Cordless Phone
Model No.
Digital Corded/Cordless Answering System
Model No.
KX-TGF310CX
KX-TGF320CX
4/29/2015 4:08:38 PM

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  • Page 1: Operating Instructions

    Digital Corded/Cordless Answering System Model No. KX-TGF320CX Before initial use, see “Getting Started” on page 8. Thank you for purchasing a Panasonic product. Please read these operating instructions before using the unit and save them for future reference. KX-TGF310_320CX(en)_0429_OI.pdf 1 4/29/2015 4:08:38 PM...

  • Page 2: Table Of Contents

    Table of Contents Introduction Useful Information Model composition ..........3 Voicemail service ..........47 Accessory information ........3 Wall mounting ...........47 Character entry ..........48 Important Information Error messages ..........50 For your safety ............5 Troubleshooting ..........50 Important safety instructions .......6 Index For best performance .........6 Other information ..........7 Index..............55 Specifications ............7...

  • Page 3: Model Composition

    Introduction Model composition Base unit Handset Series Model No. Part No. Part No. Quantity KX-TGF310 series KX-TGF310 KX-TGF310 KX-TGFA30 KX-TGF320 series KX-TGF320 KX-TGF320 KX-TGFA30 Accessory information Supplied accessories Accessory item/Part number Quantity AC adaptor for base unit/PNLV226BX Telephone line cord Desk stand/Wall mounting adaptor Corded handset Corded handset cord...
  • Page 4 We recommend using Panasonic rechargeable batteries. *2 By registering the key finder (4 max.) to a Panasonic Digital Cordless Phone and attaching it to an easy-to-lose item in advance, you can locate and find the mislaid item to which the key finder is attached.

  • Page 5: Important Information

    Important Information Operating safeguards For your safety R Unplug the product from power outlets before cleaning. Do not use liquid or aerosol cleaners. To prevent severe injury and loss of life/property, R Do not disassemble the product. read this section carefully before using the product R Do not spill liquids (detergents, cleansers, etc.) to ensure proper and safe operation of your onto the telephone line cord plug, or allow it to...

  • Page 6: Important Safety Instructions

    Base unit location/avoiding noise R Charge the batteries provided with or identified The base unit and other compatible Panasonic for use with this product only, in accordance units use radio waves to communicate with each with the instructions and limitations specified in other.

  • Page 7: Other Information

    Important Information should not be placed in rooms where the temperature is less than 0 °C or greater than Specifications 40 °C. Damp basements should also be avoided. R Standard: R The maximum calling distance may be DECT (Digital Enhanced Cordless shortened when the product is used in the Telecommunications), following places: Near obstacles such as hills,...

  • Page 8: Getting Started

    Connect the telephone line cord to the Note: telephone line jack until you hear a click. A DSL/ADSL filter (not supplied) is required if R Use only the supplied Panasonic AC adaptor you have a DSL/ADSL service. PNLV233BX. Connect the corded handset cord to the...
  • Page 9 *1 The base unit can fully charge Ni-MH batteries in about 15 hours. Charge for about 7 hours. *2 We recommend using Panasonic R Confirm “Charging” is displayed ( 1 ). rechargeable batteries (page 4). R When the batteries are fully charged, “Fully *3 Only insert alkaline batteries once a power Charged”...

  • Page 10: Note When Setting Up

    R Handset/Base unit: For replacement, we The base unit display is blank. recommend using the Panasonic rechargeable – “Off” (default): You can use the full functions batteries noted on page 4, 6. of the base unit, but battery life is not extended.

  • Page 11: Controls

    Getting Started Navigator keys functions as follows. Controls {<} {>} Handset – MDN, MCN, MFN, or MEN: Scroll through various lists and items. – MDN or MCN ( ): Adjust the receiver or speaker volume while talking. – M N (Caller list): View the caller list. –...
  • Page 12 Getting Started N (Locator/Intercom) n KX-TGF320 series: page 3 R You can locate a misplaced handset by pressing M Dial keypad N (Exit) N (Redial) MPN (Pause) M N (Mute) MZN (Speakerphone) Speakerphone indicator N (Amplified volume) N (Call block) N (Phonebook) N (Call log) R You can access the caller list/redial list by...

  • Page 13: Display Icons

    Getting Started Desk stand/Wall mounting adaptor Item Meaning R The adaptor is a removable attachment for “Greeting Only” is selected. desk stand or wall mounting use Caller messages are not (page 47). recorded. (page 46) n Control type Battery level Soft keys Power backup mode is on.

  • Page 14: Turning The Power On/Off

    Getting Started Icon Action Proceed with the operation for your unit. Handset: M Opens the phonebook. Base unit: M Allows you to edit phone numbers. (page 22) Adds new entry. (page 21, 24) Date and time Selects a character entry mode. You can configure this setting using either the Displays the phonebook search base unit or the handset.

  • Page 15: Other Settings

    Getting Started Other settings Eco mode setting Handset You can select the desired eco mode setting by pressing MECON. The following settings are available for eco mode. – “Eco”: Reduces the base unit transmission power by up to 90 % in standby mode. When this setting is selected, is displayed.

  • Page 16: Making/Answering Calls

    Making/Answering Calls Using the speakerphone Making calls During a conversation with the corded handset, press M N to turn on the Using the handset speakerphone. R You can place the corded handset on the cradle. Lift the handset and dial the phone number. R Speak into the base unit microphone.

  • Page 17: Answering Calls

    Making/Answering Calls Example: If you need to dial the line access Base unit number “0” when making outside calls with a PBX: Press MDN or MCN repeatedly to select the desired volume while ringing. Handset 0 a MDN (Pause) Press M N repeatedly to select the desired volume while ringing.

  • Page 18: Call Share

    Making/Answering Calls Note: Handset equalizer R To change the recall/flash time, see page 30. This feature clarifies the voice of the person you are talking to, producing a more natural-sounding For call waiting or Call Waiting Caller voice that is easier to hear and understand. ID service users Press M N while talking.

  • Page 19: Intercom

    Making/Answering Calls R To leave the conference, press M N. The Making an intercom call other 2 parties can continue the conversation. Handset R To put the outside call on hold: M N a MbN: “Hold” a MOKN To resume the conference: M N a MbN: When you finish talking, press M “Conference”...
  • Page 20 Making/Answering Calls answered, but all other functions are disabled while key lock is on. To turn key lock on, press M N for about 3 seconds. R To turn key lock off, press M N for about 3 seconds. Note: R Calls to emergency numbers cannot be made until key lock is turned off.

  • Page 21: Nuisance Call Block

    Nuisance Call Block Storing a single phone number Using the call block button Important: You can press the M N in the following situation to R You must include the area code when storing disconnect the current call and add a phone phone numbers in the call block list.
  • Page 22 Nuisance Call Block To erase a number: Base unit M N a MbN: “Yes” a MOKN a M Note: MbN: “Range of Numbers” a MOKN R When editing, press the desired dial key to add digits and press MCN to erase digits. Enter the desired number (2-8 digits).

  • Page 23: Phonebook

    Phonebook Base unit Phonebook MbN: Select the desired entry. a M You can add 100 names (16 characters max.) and phone numbers (24 digits max.) to the phonebook, MbN: “Phonebook” a MOKN and assign each phonebook entry to the desired To store the name, continue from step 3, category (page 23).

  • Page 24: Speed Dial

    Phonebook N a MbN: “Category” a MOKN Proceed with the operation for your unit. MbN: Select the desired category. a MOKN Handset: M MbN: Scroll through the phonebook if Base unit: M necessary. Proceed with the operation for your unit. Chain dial Handset: M Base unit: Lift the corded handset.

  • Page 25: One-Touch Dial Buttons

    Phonebook Enter the party’s name (16 characters Edit the phone number if necessary. a MOKN max.). a MOKN 2 times a M Enter the party’s phone number (24 digits Base unit max.). a MOKN 2 times aM n From the phonebook: MbN: Select the desired entry.

  • Page 26: Making A Call

    Phonebook Adding phone numbers for outside calls Base unit n By entering phone numbers: Press and hold the desired one-touch dial button (M N to M N). a M Enter the party’s name (16 characters max.). a MOKN Enter the party’s phone number (24 digits max.).

  • Page 27: Programming

    Programming Menu list To access the features, there are 2 methods. Handset / Base unit n Scrolling through the display menus Handset: Press MCN, MDN, MEN, or MFN to select the desired main menu. a MOKN Base unit : Press MCN, MDN, M N, or M N to select the desired main menu.
  • Page 28 Programming Sub-menu 1 Sub-menu 2 Settings Code Unit Greeting – #302 Record Greeting Play Greeting – #303 – #304 Default (Reset to pre-recorded greeting) New Message Outgoing Call #338 – On/Off <Off> Alert Outgoing Call – – Notification to Outgoing Call Activate –...
  • Page 29 Programming Main menu: “Initial Setup” Sub-menu 1 Sub-menu 2 Settings Code Unit Ringer Setup Off-6 <6> #160 – Ringer Volume <Ringtone 1> #161 – Ringtone Do Not Disturb #238 Mode <Off> – On/Off Do Not Disturb <23:00/06:00> #237 Mode – Start/End Do Not Disturb 30 sec.
  • Page 30 Programming Sub-menu 1 Sub-menu 2 Settings Code Unit One Touch Dial – – #247 Speed Dial – – #261 *2, *11 – <Off> #725 Eco Mode *2, *11 – <Normal> #729 Security Enhanced Record – – #302 *1, *2 Greeting Display Setup LCD &...
  • Page 31 Programming Sub-menu 1 Sub-menu 2 Settings Code Unit Register Register Handset – #130 – #131 Cancel Register – – #131 Cancel Register Battery Saving – #150 Mode <Off> Language Display <English> #110 Main menu: “Baby Monitor” Sub-menu 1 Sub-menu 2 Settings Code Unit...
  • Page 32 Programming *2, *18 Main menu: “Nuisance Call Block” Sub-menu 1 Sub-menu 2 Settings Code Unit Single Number – – #217 Range of Numbers – – Withheld – #240 <Off> Main menu: “One Touch Dial” Operation Code Unit Storing/viewing the one touch dial entry. #247 *2, *20 Main menu:...

  • Page 33: Alarm

    Programming *20 Base unit for KX-TGF310 series: this menu icon is displayed when repeater mode is set to “Off”. MbN: Select the desired snooze setting. a Alarm MOKN MOKN a M An alarm sounds at the set time for 1 minute and Note: is repeated 5 times at 5 minute intervals (snooze function).

  • Page 34: Baby Monitor

    Programming unit or the phone number stored when it detects Changing the start and end time sound. Handset / Base unit Important: N#237 R You should perform a test run of the baby Continue from step 3, “Turning do not disturb monitor procedure to ensure that the baby mode on/off”, page 33.
  • Page 35 Programming detects sound. After you answer the call, you can Edit the phone number if necessary. a MOKN listen in on the room where the handset is located. 2 times n From the phonebook: Erasing an outside monitoring number N#268 Handset MbN: “On”...

  • Page 36: Other Programming

    Programming Note: Call restriction R The unit disconnects the call automatically after 2 minutes. You can restrict selected units from dialling certain numbers. You can assign up to 6 phone numbers to be restricted, and select which units are to be restricted.
  • Page 37 Increasing the range of the base unit You can increase the signal range of the base unit by using a DECT repeater. Please use only the Panasonic DECT repeater noted on page 4. Contact your Panasonic dealer for details. Important: R Before registering the repeater to this base unit, you must turn the repeater mode on.

  • Page 38: Caller Id Service

    Caller ID Service stored name in the phonebook is displayed and Using Caller ID service logged in the caller list. Important: Caller list R This unit is Caller ID compatible. To use Caller ID features, you must subscribe to a Caller ID service.

  • Page 39: Erasing Selected Caller Information

    Caller ID Service Lift the corded handset. Erasing selected caller information Handset / Base Unit MbN: Select the desired entry. M N a MbN: “Yes” a MOKN Proceed with the operation for your unit. Handset: M Base unit: M Erasing all caller information Handset / Base Unit M N a MbN: “Yes”...

  • Page 40: Answering System

    Answering System Handset Answering system To turn on: N#327 Available for: To turn off: KX-TGF320 series (page 3) N#328 The answering system can answer and record calls for you when you are unavailable to answer Note for base unit and handset: R When the answering system is turned on: the phone.

  • Page 41: Listening To Messages

    Answering System R If new messages have been recorded, the base Resetting to a pre-recorded greeting message unit plays back new messages. If you change into a pre-recorded greeting R If there are no new messages, the base unit message once you record your own greeting plays back all messages.

  • Page 42: Advanced New Message Alerting Features

    Answering System R Even if you press and hold M N when the end *2 To resume playback: of this message is played, the next message is MbN: “Play” a MOKN played at normal speed. *3 You can also erase as follows: N a MbN: “Erase”...
  • Page 43 Answering System – store a phone number to which the unit makes Enter the desired name (16 characters the call to. max.). a MOKN – turn on the new message alert setting. Enter the desired number (24 digits max.). After you answer the new message alert call, you a MOKN 2 times a M can listen to messages from that call (page 44).

  • Page 44: Remote Operation

    Answering System Activating/inactivating the remote access code Remote operation to play messages If you activate this feature, you must enter the Using a touch-tone phone, you can call your remote access code (page 44) to play the new phone number from outside and access the unit to message from the new message alert call.

  • Page 45: Answering System Settings

    Answering System Enter your remote access code within 10 Voice guidance seconds after the long beep. R The greeting message is played back. During remote operation, the unit’s voice guidance R You can either hang up, or enter your starts and prompts you to press 1 to perform a remote access code again and begin specific operation, or press 2 to listen to more remote operation (page 44).
  • Page 46 Answering System Handset / Base Unit Selecting “Greeting Only” You can select “Greeting Only” which sets the N#211 unit to announce a greeting message to callers but MbN: Select the desired setting. a MOKN not record messages. Proceed with the operation for your unit. Select “Greeting Only”...

  • Page 47: Useful Information

    Useful Information A Turn the adaptor so that the words “UP Voicemail service WALL” are facing up. B Tuck the telephone line cord inside the wall Voicemail is an automatic answering service mounting adaptor. offered by your phone service provider. After you C Connect the AC adaptor cord and subscribe to this service, your phone service telephone line cord.

  • Page 48: Character Entry

    Useful Information Character entry The dial keys are used to enter characters and numbers. Each dial key has multiple characters assigned to it. The characters that can be entered depend on the character entry mode (page 48). – Handset: Press MFN or MEN to move the cursor left or right. –...
  • Page 49 Useful Information Greek character table ( Extended 1 character table ( R The following are used for both uppercase and lowercase: Extended 2 character table ( R The following are used for both uppercase and lowercase: Cyrillic character table ( KX-TGF310_320CX(en)_0429_OI.pdf 49 4/29/2015 4:08:41 PM...

  • Page 50: Error Messages

    Useful Information Error messages Display message Cause/solution Base no power R Confirm the base unit’s AC adaptor is connected to the unit and the power outlet correctly. No link. R The handset has lost communication with the base unit. Move Reconnect closer to the base unit and try again.
  • Page 51 Useful Information Problem Cause/solution I cannot hear a dial tone. R Make sure that you are using the supplied telephone line cord. Your old telephone line cord may have a different wiring configuration. R The base unit’s AC adaptor or telephone line cord is not connected.
  • Page 52 Useful Information Problem Cause/solution Noise is heard, sound cuts in R You are using the handset or base unit in an area with high and out. electrical interference. Re-position the base unit and use the handset away from sources of interference. R Move closer to the base unit.
  • Page 53 Useful Information Answering system Problem Cause/solution The unit does not record new R The answering system is turned off. Turn it on (page 40). messages. R The message memory is full. Erase unwanted messages (page 41). R The recording time is set to “Greeting Only”. Change the setting (page 46).
  • Page 54 Useful Information Proceed with the operation for your unit. Handset: M Base unit: M KX-TGF310_320CX(en)_0429_OI.pdf 54 4/29/2015 4:08:41 PM...

  • Page 55: Index

    Index Keytones: 30 Index M Making calls: 16 Missed calls: 38 A Alarm: 33 Mute: 17 Answering calls: 17 N Noise reduction: 18 Answering system: 40 Nuisance call block: 21 Call screening: 45 O One-touch dial buttons: 25 Erasing messages: 41, 42, 45 Pause: 16 Greeting message: 40 Phonebook: 23...
  • Page 56 (found on the bottom of the base unit) Name and address of dealer Attach your purchase receipt here. 1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan Web Site: http://www.panasonic.com © Panasonic System Networks Co., Ltd. 2015 *PNQX6800ZA* *PNQX6800ZA* PNQX6800ZA TT0615YM0 (E) KX-TGF310_320CX(en)_0429_OI.pdf 56...

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