Prodigy Troubleshooting; Cannot Connect With Bluetooth; Music Plays Erratic And/Or Bad Volume Control - PianoDisc HD Troubleshooting Manual

Prodigy Trouble Shooting

Cannot connect with Bluetooth

NOTE: There are two Bluetooth wireless connections, "Bluetooth Audio" and "Bluetooth
MIDI". Normally Bluetooth Audio will be used for playing music. Bluetooth MIDI is only used
for calibration and ProMode.
1. Check "Audio In" selector switch on the side of the CPU for the "Bluetooth" setting. (Fig. 1)
2. Make sure that only one device is connected.
3. Check the iPad settings that "Bluetooth" is on and select "PD SilentDrive BT audio".
•
Sometimes it is necessary to "forget" the device and re-connect.
4. Press the test button on the CPU to verify the system in playing.
5. When in the PD Calibration App., make sure that "Bluetooth MIDI" is turned on; check the icon
in the upper right corner of the iPad is green. If not, then touch the Bluetooth icon in the upper
right corner of the iPad and connect to Bluetooth MIDI. Once the Bluetooth MIDI is connected,
then all the numbers will show up in the "SilentDrive" area of PD calibration App.
6. Sometimes it is necessary to "forget" this device and re-connect. When in the iPad settings, there
is a blue circle at the right, touch this and you can forget that device and then re-connect. (See
figure 2)
Figure 1 – Left side of Prodigy CPU

Music plays erratic and/or bad volume control

1. Make sure to shut off "Bluetooth MIDI" when playing Bluetooth Audio only.
• There are only two ways to shut off Bluetooth MIDI and this is in the PianoDisc
Calibration app or the PianoDisc iQ app.
PianoDisc Calibration App. – With the calibration app page displayed, touch
o
the "Bluetooth" icon in the upper right hand corner and a drop down box will
appear, touch the word "connected" and this will change to "disconnected".
PianoDisc iQ App – In the PD iQ app, go to "settings" then look for "MIDI
o
Devices" and touch "connect to Bluetooth MIDI", a box titled, "Bluetooth MIDI
Devices" will appear, then just touch "PD SilentDrive BT MIDI" and it will
change to "Not Connected".
NOTE: During PianoDisc Calibration the "SilentDrive" part needs to be done first and
then the iQ. While setting the "iQ" portion of the PD Calibration App., "Bluetooth
Audio" is playing the piano/symphony and the "Bluetooth MIDI" is used to make the
calibration changes. Don't forget to shut-off Bluetooth MIDI when finished with
calibration!
Fig. 2 – Press
this to "forget"
this device