ERA HomeGuard Installation And Operating Manual

ERA HomeGuard Installation And Operating Manual

Cloud wireless alarm system

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INSTALLATION
AND
OPERATING
MANUAL
Cloud Wireless Alarm System
Access from anywhere, anytime

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Summary of Contents for ERA HomeGuard

  • Page 1 INSTALLATION OPERATING MANUAL Cloud Wireless Alarm System Access from anywhere, anytime...
  • Page 2 EN 301 489-1 V2.1.1: 2017/ EN 300 220-1 V3.1.1: 2017 EN 301 489-3 V2.1.1: 2017/ EN 300 220-2 V3.1.1: 2017 & Remote Control EN 62479: 2010/ EN 62368-1: 2014 Signed for and on behalf of ERA Home Security Ltd: Ben Penson: Technical & Quality Director 29/09/2017...
  • Page 3 Telecommunications Terminal Equipment Directive, 1999/5/EC. Additional Accessories This system can easily be extended at any time with the range of ERA Wireless Alarm Accessories, for details visit www.erahomesecurity.com or call our Customer Support team on 0345 257 2500 (local call rate).
  • Page 4: Table Of Contents

    1.1 Hub 1.2 Remote Control 1.3 Door / Window Sensor 1.4 Motion Sensor 2. Getting Started 2.1 Download the “ERA HomeGuard Pro” App 2.2 Sign Up/In 2.3 Add Devices 3. App Operation 3.1 Account Settings 4. App Control and Settings 4.1.
  • Page 5: Getting To Know Your Alarm System

    YOUR ALARM SYSTEM Homeguard is both WiFi and GPRS enabled. When using WiFi, the GPRS network will be in standby status (if the GPRS function is activated from "Settings“- ”My Hub“-"GPRS“). In the event of AC power failure, the WiFi connection is automatically disabled and the system switches to the GPRS network.
  • Page 6: Hub

    1.1. HUB Button Tamper Switch AC Adapter SIM Card Port Slot Power Switch Pairing WiFi Button* Indicator Status Indicator Light Indicator Light Light Indicator Light Status Meaning WiFi Indicator Flash slowly (once every Searching WiFi network Light second) Steady on Connected to WiFi network Status Indicator Blue light is steady on...
  • Page 7: Remote Control

    1.2. REMOTE CONTROL LED Indicator Disarm Home Mode (Part-Arm) SOS button Button System Status Arm (Press once) All Sensors will be Armed. This mode is for use when the property is unoccupied. Home Arm+Arm (press The System is Armed in mute. No beep will be heard. The Home Arm button and mute operation also could be achieved via the setting of then Arm button within...
  • Page 8: Door/Window Sensor

    1.3. DOOR/WINDOW SENSOR Door/ Window Sensors are set to ‘Normal Zone’ by default and are ideal for protecting entry/exit points such as front/back doors and windows. When the system is armed, should a Sensor be triggered (Magnet separated from the Transmitter), a push notification showing the named Sensor will automatically be sent to the registered users and the Internal Siren of Hub will sound immediately.
  • Page 9: Motion Sensor

    1.4. MOTION SENSOR The Motion Sensor is designed for use on interior walls and is set to Home Zone by default. Whenever the Sensor detects movement (only while the alarm is armed) you will receive a push alert notification showing the name of the Sensor that has been triggered and the Internal Siren of Hub will sound immediately.
  • Page 10: Getting Started

    Detection Area Top View 110° Side View 2. GETTING STARTED 2.1. DOWNLOAD THE ‘ERA HOMEGUARD PRO’ APP Download the App Search for “ERA HOMEGUARD PRO” in App Store/Google Play, then download and install the App. ERA HOMEGUARD PRO Page 9...
  • Page 11: Sign Up/In

    Hub with the WiFi network Press the [ ] button on the account page and tap on ‘HomeGuard Pro Smart Home System.’ Setting the HomeGuard Pro Hub to WiFi Configuration Mode Open the back cover and press the Pairing Button 3 times; you will hear a beep, then the red and blue Status Indicators will flash alternately which indicates the Hub has switched into WiFi configuration mode.
  • Page 12: App Operation

    Entering WiFi Details for Your HomeGuard Pro Hub Pick the 2.4GHz WiFi network from the display listed for your Hub, and enter the WiFi network password. This pairing process should take about one minute, then the WiFi indicator of the Hub will stop flashing and turn to solid green to indicate the hub is sucessfully connected to the WiFi network selected.
  • Page 13 Enter the email address and nickname of the account you want to share with,and then select the device(s). Note: This does not send a registration link, you both must have the ERA HomeGuard Pro App and create an account to share access. Access Settings Admin (Full Access) The accounts who receive the shared device(s) can not re-share the device(s) to others.
  • Page 14: App Control And Settings

    By week days Select the day(s) and each day’s routine you want the device(s) to be accessible to the account you share with. By dates Once a share have been set up, click on the selection on Access Settings, click on Access Time Limitation, then continue below. The family and/or friend(s) you share with would have access to your device(s) during the entire chosen time period.
  • Page 15: App Settings

    Press [ ] and then enter settings. Device Name This setting enables you to rename your HomeGuard Pro Hub, and the new name will be shown on the Device List on Control Page. Press [ ] to save changes. Store Phone Numbers if a SIM card has been inserted The stored telephone numbers (up to 5 groups) will receive phone calls in case of triggered alarms.
  • Page 16 GPRS Network This setting enables you to control your system through GPRS data if a SIM card has been insterted: Turn power switch OFF and then insert your own SIM card - Turn Power to ON - When GSM indicator light flashes slowly (once every 3 seconds) GPRS network has been connected Note: If the GSM indicator light flashes (once every second, it means you may need to set your SIM card APN and enable the...
  • Page 17 Notifications Prompt Tone This setting enables you to select your preferred notification tone. Email This setting enables you to add mailboxes for a triggered alarm push notification to your email account. Accessory Settings Add, delete, rename and change the Zone Mode of each Sensor in this setting page.
  • Page 18 Place the PIR Motion Detector in a high position and then walk within the detection area to trigger the PIR alarm once (the indicator light flashes once) Note: You can also press the Test Button on the back of the PIR to pair with the Hub Accessory Zone Settings Normal Zone: Sensors set to Normal Zone...
  • Page 19 Timed Arm/Disarm The system can be programmed to automatically Arm, Home Arm and Disarm the panel at pre-defined times by following the steps below: From Settings, click on Timed Arm/Disarm and slide the switch to the ‘on’ position to activate the setting. Choose any status you want the system to be set to (Arm/ Disarm/ Home Arm).
  • Page 20 WHEN AN UPDATE IS TAKING PLACE, FORCED TERMINATION WILL CAUSE SERIOUS DAMAGE TO YOUR PANEL. It is highly recommended that you keep your HomeGuard panel plugged in at all times, and DO NOT SWITCH THE DEVICE OFF BEFORE AN UPDATE IS COMPLETED.
  • Page 21: Telephone Settings And Operation

    5. TELEPHONE SETTINGS AND OPERATION If the panel is in default settings, any phone can configure settings to the system. Once phone numbers are stored, only stored phone numbers are authorized to make settings. Other phone numbers will be blocked to ensure security. Only the stored 5 phone numbers can dial the alarm SIM card number to operate the system remotely.
  • Page 22: Installation

    6. INSTALLATION After closing the back cover of the hub and tightening the screws, it can be placed on the table for use. For best reception of the wireless signal, we recommended that you place the panel in an open area that is located centrally within the property close to a WiFi router.
  • Page 23: Restore The Factory Settings

    Step 1: The ideal mounting height of the motion sensor is 2.2-2.52 meters from the floor. It is recommended to mount it at the corner of the room. Step 2: After mounting the sensor, test the detection range by walking from left to right; The LED indicator will blink once when motion is detected.
  • Page 24: Specifications

    Dimensions 58 x 31 x 9.5mm (L x W x H) 9. AVAILABLE ACCESSORIES ERA Wireless Accesories can be added at any time and include: Range Extender (RT101) Pet Friendly PIR Motion Sensor (EPIR) Narrow Beam PIR Sensor (WD80) Indoor Plug-in Siren (WS105)
  • Page 25: Product Guarantee

    ERA PRODUCT GUARANTEE We at ERA firmly believe in the quality of our goods. Our technology achieves outstanding performance and durability and we can therefore offer, in addition to your statutory rights, an additional limited guarantee. In the event of any material defects in any product manufactured by us due to faulty design, materials and/or...
  • Page 26 Customer Helpline: 0345 257 2500 www.erahomesecurity.com ERA Home Security Ltd Valiant Way, Wolverhampton, West Midlands, WV9 5GB email: support@erahomesecurity.com...

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