HPE ProLiant Thin Micro TM200 User Manual
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HPE ProLiant Thin Micro TM200 User Manual

HPE ProLiant Thin Micro TM200 User Manual

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HPE ProLiant Thin Micro TM200 Server
User Guide
Abstract
This document is for the person who installs, administers, and troubleshoots servers and storage
systems. Hewlett Packard Enterprise assumes that you are qualified in the servicing of computer
equipment and trained in recognizing hazards in products with hazardous energy levels.
Part Number: 868923-002a
Published: October 2017
Edition: 3

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  • Page 1 HPE ProLiant Thin Micro TM200 Server User Guide Abstract This document is for the person who installs, administers, and troubleshoots servers and storage systems. Hewlett Packard Enterprise assumes that you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
  • Page 2 © 2017 Hewlett Packard Enterprise Development LP Notices The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. Hewlett Packard Enterprise shall not be liable for technical or editorial errors or omissions contained herein.

  • Page 3: Table Of Contents

    Installing the server on the mounting/docking hardware..............16 Connecting the network and peripheral cabling................16 Connecting the power cord and powering on the server..............17 Installing an operating system (OS)....................17 Registering for HPE remote support....................18 Operations....................19 Server warnings and cautions......................19 Electrostatic discharge........................20 Preventing electrostatic discharge..................20...
  • Page 4 Cabling overview ..........................53 Server fan cabling..........................53 Ambient temperature sensor cabling....................53 Software and configuration utilities............54 Server mode............................54 HPE iLO.............................54 Integrated Management Log....................54 Insight Diagnostics..........................54 Insight Diagnostics survey functionality.................. 55 Scripting Toolkit for Windows and Linux.................... 55 Service Pack for ProLiant........................55 Smart Update Manager......................
  • Page 5 Firmware Update application in the UEFI System Utilities...........61 Online Flash components.................... 61 Drivers............................ 61 Software and firmware......................62 Version control........................62 HPE Technology Service Portfolio..................62 Change control and proactive notification................62 Troubleshooting..................64 Troubleshooting resources........................ 64 Specifications.................... 65 Environmental specifications ......................65 Mechanical specifications........................65...

  • Page 6: Component Identification

    Component identification Front panel components Item Description USB 3.0 port USB 2.0 port Front panel LEDs and button Item Description Status UID LED Solid blue = Activated Flashing blue = Remote management or firmware upgrade in progress Off = Deactivated Drive LED Flashing white = Ongoing drive activity Off = No drive activity...

  • Page 7: Front Panel Led Power Fault Codes

    Item Description Status Health LED Solid white = Normal Flashing amber = System degraded Flashing red (1 flash per second) = System critical Power On/Standby Solid white = System on button/LED Flashing white = Performing power on sequence Solid red = System in standby Flashing red = Unsuccessful power on sequence.

  • Page 8: Rear Panel Leds And Button

    Item Description LAN port 1 LAN port 2 LAN port 3 LAN port 4 VGA port iLO Management Port WAN/LAN port 2 WAN/LAN port 1 USB 3.0 ports (2) Power adapter jack This connector is on the communication board. This connector is on the system board. Rear panel LEDs and button Item Description...

  • Page 9: Bottom Components

    Item Description Status iLO status LED Solid green = Linked to network Flashing green = Network active Off = No network activity iLO link LED Green = Network link Off = No network link Bottom components Item Description Dock connector (for storage expansion unit installation) M.2 SSD compartment Bottom components...

  • Page 10: System Board Components

    System board components Item Description System battery Fan connector TPM connector DIMM slots Communication board connector Ambient temperature sensor connector System maintenance switch System maintenance switch Position Default Function Off = iLO 4 security is enabled. On = iLO 4 security is disabled. Off = System configuration can be changed.

  • Page 11: Storage Expansion Unit Drive Numbering

    When the system maintenance S6 switch is set to the On position, the system will erase all system configuration settings from both CMOS and NVRAM on the next reboot. Clearing CMOS, NVRAM, or both delete configuration information. Be sure to configure the server properly to prevent data loss. Storage expansion unit drive numbering Kensington security slot locations •...

  • Page 12: Fan Locations

    • Kensington security slot in the storage expansion unit – Use a Kensington cable lock. Fan locations • Fan location in the server • Fan location in the storage expansion unit Fan locations...
  • Page 13 Component identification...

  • Page 14: Setup

    Setup Optional service Delivered by experienced, certified engineers, HPE support services help you keep your servers up and running with support packages tailored specifically for HPE ProLiant systems. HPE support services let you integrate both hardware and software support into a single package. A number of service level options are available to meet your business and IT needs.

  • Page 15: Power Requirements

    • Be within an area that is ideally locked or at minimum not accessible by unauthorized personnel. • Be within patching distance, directly or through cable management cross-patches, of the location of the WAN connection and the switch that supplies the office/room floor ports. Power requirements Installation of this equipment must comply with local and regional electrical regulations governing the installation of information technology equipment by licensed electricians.

  • Page 16: Identifying The Contents Of The Server Shipping Carton

    • Prepare Ethernet cables of an appropriate length for each of the LAN, WAN, and remote management (iLO) connections. • Verify that there are sufficient ports available on the devices to which the server will be connected (for example, router, LAN switch). Identifying the contents of the server shipping carton About this task Unpack the server shipping carton and locate the materials and documentation necessary for installing the...

  • Page 17: Connecting The Power Cord And Powering On The Server

    Mode; there is no support for Legacy BIOS Boot Mode. To prevent errors in installing the operating system, recognizing boot media, and other boot-related errors, observe the relevant UEFI requirements. For more information on these requirements, see Important UEFI Requirements (for HPE ProLiant Thin Micro Servers) on the Hewlett Packard Enterprise website.

  • Page 18: Registering For Hpe Remote Support

    Registering for HPE remote support About this task HPE remote support provides automatic submission of hardware events to Hewlett Packard Enterprise to prevent downtime and enable faster issue resolution. You can register directly to Hewlett Packard Enterprise or through an Insight RS Hosting Device. For more information, see the Insight Control documentation on the Hewlett Packard Enterprise website.

  • Page 19: Operations

    Operations Server warnings and cautions WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment, remove power from the server by removing the power cord. The front panel Power On/Standby button does not shut off system power.

  • Page 20: Electrostatic Discharge

    Electrostatic discharge Preventing electrostatic discharge About this task To prevent damaging the system, be aware of the precautions you must follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices.

  • Page 21: Prepare The Server For Hardware Installation Or Removal

    This method initiates a controlled shutdown of applications and the OS before the server enters standby mode. • Press and hold the Power On/Standby button for more than four seconds to force the server to enter standby mode. This method forces the server to enter standby mode without properly exiting applications and the OS. If an application stops responding, you can use this method to force a shutdown.

  • Page 22: Remove The Server From The Wall Mount

    Remove the server from the wall mount Procedure 1. Open the wall mount latch. 2. Remove the server from the wall mount. Remove the server from the storage expansion unit Prerequisites Before you perform this procedure, make sure that you have a No. 2 Phillips screwdriver available. Procedure 1.

  • Page 23: Remove The Access Panel

    a. Pull the latch on the rear of the storage expansion unit. b. Loosen the captive screws. c. Push the latch back in place. d. Return the assembly to an upright position. e. Remove the server from the storage expansion unit. Remove the access panel Prerequisites Before you perform this procedure, make sure that you have a No.

  • Page 24: Remove The Thermal Sheet

    Remove the thermal sheet Prerequisites Before you perform this procedure, make sure that you have a T-15 Torx screwdriver available. Procedure 1. Remove the thermal sheet screws. 2. Remove the thermal sheet. Remove the thermal sheet...

  • Page 25: Remove The Communication Board

    Remove the communication board Prerequisites • Before you perform this procedure, make sure that you have a No. 2 Phillips screwdriver available. • Before installing the hardware option, make sure that you understand the following warning and cautions. WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.
  • Page 26 2. Remove the RJ-45 port spacer. Retain the blank for later use. 3. Remove the communication board. Operations...

  • Page 27: Remove The Middle Frame

    Remove the middle frame Prerequisites Before you perform this procedure, make sure that you have the following tools available: • T-15 Torx screwdriver • Flathead screwdriver Procedure 1. Remove the RJ-11 port blank. Retain the blank for later use. 2. Remove the middle frame from the server: a.

  • Page 28: Install The Middle Frame

    Install the middle frame Prerequisites Before you perform this procedure, make sure that you have the following tools available: • T-15 Torx screwdriver • Flathead screwdriver Procedure 1. Align the middle frame with the system board. Install the middle frame...
  • Page 29 2. Install the first six screws according to the numbering indicated on the middle frame. 3. Install the remaining screws and standoffs on the middle frame. Operations...

  • Page 30: Install The Communication Board

    4. Install the RJ-11 port blank. Install the communication board Prerequisites • Before you perform this procedure, make sure that you have a No. 2 Phillips screwdriver available. • Before installing the hardware option, make sure that you understand the following warning and caution. WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.
  • Page 31 CAUTION: To prevent damage to electrical components, properly ground the server before beginning any installation procedure. Improper grounding can cause ESD. CAUTION: To prevent improper cooling and thermal damage, do not operate the server with the access panel and the M.2 SSD compartment cover open or removed. Procedure 1.

  • Page 32: Install The Thermal Sheet

    6. Install the communication board screws. Install the thermal sheet Prerequisites Before you perform this procedure, make sure that you have a T-15 Torx screwdriver available. Procedure 1. Install the thermal sheet. Install the thermal sheet...

  • Page 33: Install The Access Panel

    2. Install the thermal sheet screws. Install the access panel Prerequisites Before you perform this procedure, make sure that you have a No. 2 Phillips screwdriver available. Procedure 1. Slide the access panel toward the rear of the server. 2. Tighten the captive screws. Install the access panel...
  • Page 34 Operations...

  • Page 35: Hardware Options Installation

    Hardware options installation Introduction If more than one option is being installed, read the installation instructions for all the hardware options and identify similar steps to streamline the installation process. WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.

  • Page 36: Installing The Server In The Wall Mount

    3. Orient the server in a vertical position with the rear panel facing the cradle latches. 4. Install the server in the cradle: a. Insert the two hooks on the right side of the cradle into the corresponding openings on the bottom of the server.

  • Page 37: Determine The Location For The Wall Mount

    Determine the location for the wall mount About this task Observe the following when determining the installation site for the wall mount: • Make sure that there is a minimum clearance of 30 cm (11.81 in) around the ventilation openings. The server draws in cool air through the ventilation openings on the left side, and expels warm air through the ventilation openings on right side.
  • Page 38 a. On the left mounting positions, use a drill to bore pilot holes with a diameter of 7.920 mm (0.312 in) and depth of at least 50.8 mm (2.00 in). b. Use a hammer to install the anchors in the pilot holes. 4.
  • Page 39 7. Install the wall mount. 8. Install the wall mount screws halfway through into the bottom mounting positions. Hardware options installation...

  • Page 40: Install The Wall Mount On A Brick/Concrete Wall

    9. Completely tighten all four wall mount screws. Install the wall mount on a brick/concrete wall Procedure 1. Mark all four screw mounting positions: a. Mark the screw mounting positions. Install the wall mount on a brick/concrete wall...
  • Page 41 b. Use a level to ensure that the mounting positions are perfectly straight. 2. Install the wall mount anchors: a. On all four mounting positions, use a drill to bore pilot holes with a diameter of 7.920 mm (0.312 in) and depth of at least 50.8 mm (2.00 in).
  • Page 42 3. Install the wall mount screws halfway through into the top mounting positions. 4. Install the wall mount. Hardware options installation...
  • Page 43 5. Install the wall mount screws halfway through into the bottom mounting positions. 6. Completely tighten all four wall mount screws. Hardware options installation...

  • Page 44: Install The Server In The Wall Mount

    Install the server in the wall mount About this task Procedure 1. If the power source location is lower than the wall mount, do the following to position the power adapter inside the wall mount: a. Route the power cord through the bottom opening of the wall mount. b.
  • Page 45 3. For cable management purposes, secure the extra length of the adapter cord that is not extended out of the wall mount inside the wall mount. 4. Depending on how far the power source is from the wall mount, store the extra length of the power cord inside the wall mount.

  • Page 46: Installing The Server On The Storage Expansion Unit

    Installing the server on the storage expansion unit About this task The storage expansion unit supports four LFF SATA 6Gb/s non-hot-plug hard drives. These drives are managed by the embedded SATA controller in the Intel Xeon D-1500 series processor. This server only supports software RAID. For RAID configuration procedures, see the relevant OS documentation.
  • Page 47 Keep the cover for future use. 2. Insert the two hooks on top of the storage expansion unit into the corresponding openings on the bottom of the server. 3. Tilt the server down until the two posts on top of the storage expansion unit seat into the corresponding openings on the bottom of the server.

  • Page 48: Prepare The Server For Operation After Storage Expansion Unit Installation

    8. Return the assembly to an upright position. Prepare the server for operation after storage expansion unit installation Procedure 1. If removed, install the Kensington security lock. For more information, see the Kensington security lock documentation. 2. Connect all peripheral cables to the server. 3.

  • Page 49: Trusted Platform Module (Tpm) - China Import Restrictions

    For any compliance issues arising from your operation/usage of the TPM which violates the above mentioned requirement, you shall bear all the liabilities wholly and solely. HPE will not be responsible for any related liabilities.

  • Page 50: Installing The Trusted Platform Board

    Installing the Trusted Platform board Procedure Prepare the server for hardware installation or removal. If the server is installed in a cradle, wall mount or storage expansion unit: • Remove the server from the cradle. • Remove the server from the wall mount. •...

  • Page 51: Retaining The Recovery Key/Password

    12. Install the thermal sheet. 13. Install the access panel. 14. If the server was removed from a cradle, wall mount, or storage expansion unit: • Install the server in the cradle. • Install the server in the wall mount. •...
  • Page 52 For more information on the UEFI System Utilities, see the UEFI System Utilities User Guide for HPE ProLiant Gen9 and Synergy Servers in theUEFI Information Library (http://www.hpe.com/info/ ProLiantUEFI/docs). Hardware options installation...

  • Page 53: Cabling

    Cabling Cabling overview This section provides guidelines that help you make informed decisions about cabling the server and hardware options to optimize performance. CAUTION: When routing cables, always be sure that the cables are not in a position where they can be pinched or crimped.

  • Page 54: Software And Configuration Utilities

    Offline HPE iLO iLO is a remote server management processor embedded on the system boards of HPE ProLiant and Synergy servers. iLO enables the monitoring and controlling of servers from remote locations. HPE iLO management is a powerful tool that provides multiple ways to configure, update, monitor, and repair servers remotely.

  • Page 55: Insight Diagnostics Survey Functionality

    The SPP is a comprehensive systems software (drivers and firmware) solution delivered as a single package with major server releases. This solution uses SUM as the deployment tool and is tested on all supported ProLiant servers including HPE ProLiant Gen8 and later servers. SPP allows the following operating modes: •...

  • Page 56: Smart Update Manager

    Smart Update Manager SUM is a product used to install and update firmware, drivers, and systems software on ProLiant servers. SUM provides a GUI, a command-line scriptable interface, and an interactive command-line scriptable interface. The interfaces allow you to deploy firmware, drivers, and software for supported servers. For more information about SUM, see the product page on the Hewlett Packard Enterprise website.

  • Page 57: Flexible Boot Control

    Default configuration settings are sufficient for typical server operations; however, you can modify configuration settings as needed. The system prompts you for access to the UEFI System Utilities each time the system is powered up. Flexible boot control This feature enables you to do the following: •...

  • Page 58: Embedded Uefi Shell

    • Secure Boot and remains enabled. • The Secure Boot Database is not restored to its default state. • iSCSI Software Initiator configuration settings are not restored to defaults. Embedded UEFI shell The system BIOS includes an Embedded UEFI Shell in the ROM. The UEFI Shell environment provides an API, a command-line prompt, and a set of CLIs that allow scripting, file manipulation, and system information.

  • Page 59: Utilities And Features

    Utilities and features Automatic Server Recovery ASR is a feature that causes the system to restart when a catastrophic operating system error occurs, such as a blue screen, ABEND, or panic. A system fail-safe timer, the ASR timer, starts when the System Management driver, also known as the Health Driver, is loaded.

  • Page 60: Safety And Security Benefits

    Safety and security benefits When you flash the system ROM, the flashing mechanism writes over the backup ROM and saves the current ROM as a backup, enabling you to switch easily to the alternate ROM version if the new ROM becomes corrupted for any reason.

  • Page 61: Firmware Update Application In The Uefi System Utilities

    Packard Enterprise website. To locate the drivers for a particular server, go to the Hewlett Packard Enterprise Support Center website. Under Select your HPE product, enter the product name or number and click Go. Firmware Update application in the UEFI System Utilities...

  • Page 62: Software And Firmware

    HPE Support Services enables you to choose the right service level, length of coverage and response time to fit your business needs. Connect to HPE to help prevent problems and solve issues faster. By connecting, you will receive 24x7 monitoring, prefailure alerts, automatic call logging, and automatic parts dispatch.
  • Page 63 • Upcoming hardware and software changes • Bulletins • Patches Let us know what Hewlett Packard Enterprise commercial products you own and we will send you the latest updates to keep your business running smoothly. For more information, see the Hewlett Packard Enterprise website. Software and configuration utilities...

  • Page 64: Troubleshooting

    • Simplified Chinese The HPE ProLiant Gen9 Troubleshooting Guide, Volume II: Error Messages provides a list of error messages and information to assist with interpreting and resolving error messages on ProLiant servers and server blades. To view the guide, select a language: •...

  • Page 65: Specifications

    Specifications Environmental specifications Specification Value Temperature range — Operating 10°C to 35°C (50°F to 95°F) Nonoperating -30°C to 65°C (-22°F to 149°F) Relative humidity (noncondensing) — Operating Maximum wet bulb temperature of 28°C (82.4°F) = 10% to 90% Nonoperating Maximum wet bulb temperature of 38.7°C (101.7°F) = 0% to 95% Mechanical specifications Dimension...

  • Page 66: Warranty And Regulatory Information

    To view the warranty for your product or to view the Safety and Compliance Information for Server, Storage, Power, Networking, and Rack Products reference document, go to the Enterprise Safety and Compliance website: www.hpe.com/support/Safety-Compliance-EnterpriseProducts Additional warranty information HPE ProLiant and x86 Servers and Options www.hpe.com/support/ProLiantServers-Warranties HPE Enterprise Servers www.hpe.com/support/EnterpriseServers-Warranties HPE Storage Products www.hpe.com/support/Storage-Warranties...

  • Page 67: Turkey Rohs Material Content Declaration

    • Russia: • Belarus: • Kazakhstan: Local representative information Kazakh: • Russia: • Belarus: • Kazakhstan: Manufacturing date: The manufacturing date is defined by the serial number. CCSYWWZZZZ (serial number format for this product) Valid date formats include: • YWW, where Y indicates the year counting from within each new decade, with 2000 as the starting point; for example, 238: 2 for 2002 and 38 for the week of September 9.

  • Page 68: Support And Other Resources

    IMPORTANT: Access to some updates might require product entitlement when accessed through the Hewlett Packard Enterprise Support Center. You must have an HPE Passport set up with relevant entitlements. Customer self repair Hewlett Packard Enterprise customer self repair (CSR) programs allow you to repair your product. If a CSR part needs to be replaced, it will be shipped directly to you so that you can install it at your convenience.

  • Page 69: Remote Support

    Documentation Feedback (docsfeedback@hpe.com). When submitting your feedback, include the document title, part number, edition, and publication date located on the front cover of the document. For online help content, include the product name, product version, help edition, and publication date located on the legal notices page.

  • Page 70: Acronyms And Abbreviations

    Automatic Server Recovery Canadian Standards Association Customer Self Repair electrostatic discharge file allocation table HPE SIM HPE Systems Insight Manager International Electrotechnical Commission Integrated Lights-Out Integrated Management Log large form factor NVRAM nonvolatile memory power distribution unit...
  • Page 71 REACH Registration, Evaluation, Authorization, Restriction of Chemicals (European Union chemical regulatory framework) RoHS Restriction of Hazardous Substances SATA serial ATA Service Pack for ProLiant solid-state device scripting toolkit Smart Update Manager Trusted Platform Module UEFI Unified Extensible Firmware Interface unit identification uninterruptible power supply Virtual Connect Version Control Agent...

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