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Settings > System > About phone > Status > IMEI information on the phone itself. Obtaining warranty service First follow the advice in this guide or go to www.tcl.com/global/en/ service-support-mobile.html. Then check hotlines and repair centre information through www.tcl.com/global/en/service-support-mobile/ hotline&service-center.html Viewing legal information On the phone, go to Settings >...
Table of Contents Safety and use �������������������������������������������������������������������������������� 6 Radio waves ���������������������������������������������������������������������������������� 11 Licences ����������������������������������������������������������������������������������������14 General information ��������������������������������������������������������������������� 16 Your mobile�����������������������������������������������������������������������������19 Keys and connectors ............. 19 Getting started ............... 22 Home screen ..............25 Text input ��������������������������������������������������������������������������������34 Using the Onscreen Keyboard ........34 Text editing ..............
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Connecting to a computer via USB ....... 58 Sharing your phone's mobile data connection....59 Connecting to virtual private networks ......60 Multimedia applications �������������������������������������������������������� 62 Camera ................62 Gallery ................66 Others �������������������������������������������������������������������������������������� 68 Radio ................68 T-Cast ................69 Support Centre ..............
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10.10 Storage ................78 10.11 TCL Account, Account ........... 78 10.12 Google ................78 10.13 Accessibility ..............78 10.14 System ................79 11 Making the most of your phone ������������������������������������������� 81 11.1 FOTA upgrade..............81 12 Accessories ���������������������������������������������������������������������������� 82 13 LIMITED WARRANTY ������������������������������������������������������������� 83 14 Troubleshooting ���������������������������������������������������������������������...
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This product meets applicable national SAR limits of 2.0 W/kg. The specific maximum SAR values can be found in the Radio waves section. When carrying the product or using it while worn on your body, either use an approved accessory such as a holster or otherwise maintain a www.sar-tick.com distance of 5 mm from the body to ensure...
Safety and use ���������������������������� We recommend that you read this chapter carefully before using your phone. The manufacturer disclaims any liability for damage, which may result as a consequence of improper use or use contrary to the instructions contained herein. •...
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Switch the phone off when you are near gas or flammable liquids. Strictly obey all signs and instructions posted in a fuel depot, petrol station, or chemical plant, or in any potentially explosive atmosphere. When the phone is switched on, it should be kept at least 15 cm from any medical device such as a pacemaker, a hearing aid, or an insulin pump, etc..
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Use only batteries, battery chargers, and accessories which are recommended by TCL Communication Ltd. and its affiliates and are compatible with your phone model. TCL Communication Ltd. and its affiliates disclaim any liability for damage caused by the use of other chargers or batteries.
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When you play games on your phone, you may experience occasional discomfort in your hands, arms, shoulders, neck, or other parts of your body. Follow the instructions to avoid problems such as tendinitis, carpal tunnel syndrome, or other musculoskeletal disorders. •...
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This symbol on your phone, the battery, and the accessories means that these products must be taken to collection points at the end of their life: - Municipal waste disposal centres with specific bins for these items of equipment; - Collection bins at points of sale. They will then be recycled, preventing substances being disposed of in the environment, so that their components can be reused.
Radio waves �������������������������������� Proof of compliance with international standards (ICNIRP) or with European Directive 2014/53/EU (RED) is required of all phone models before they can be put on the market. The protection of the health and safety for the user and any other person is an essential requirement of these standards or this directive.
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For more information, you can go to tcl.com. Additional information about electromagnetic fields and public health are available on the following site: http://www.who.int/peh-emf.
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Note that any data shared with TCL Communication Ltd. is stored in accordance with applicable data protection legislation. For these purposes TCL Communication Ltd. implements and maintains...
The Bluetooth word mark and logos are owned by the ® Bluetooth SIG, Inc. and any use of such marks by TCL Communication Ltd. and its affiliates is under licence. Other trademarks and trade names are those of their respective owners.
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TCL Communication Ltd. You may download the source codes from https://sourceforge.net/ projects/tcl-mobile/files/. The provision of the source code is free of charge from the internet. We hereby point out that the end user warranty against infringement of IPR is solely limited to the EU/EEA/Switzerland.
General information ������������������� • Internet address: tcl.com • Hotline: Go to our website www.tcl.com/global/en/service- support-mobile/hotline&service-center.html • Manufacturer: TCL Communication Ltd. • Address: 5/F, Building 22E, 22 Science Park East Avenue, Hong Kong Science Park, Shatin, NT, Hong Kong • Electronic labelling path: Touch Settings > System >...
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Regulatory information Hereby, TCL Communication Ltd. declares that the radio equipment type TCL T780H is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: www.tcl.com/global/en/service-support- mobile/eu-doc.html Additional information...
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Third Party Materials. Moreover, the present Third Party Materials, which are provided free of charge by TCL Communication Ltd., may be subject to paid updates and upgrades in the future; TCL Communication Ltd. waives any responsibility regarding such additional costs, which shall be borne exclusively by the purchaser.
Your mobile��������������������������� 1�1 Keys and connectors Receiver Headset connector Microphone Front Camera Touch screen Back key Recent apps Home key Microphone Speaker USB Type-C...
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Camera Flash/Flashlight Finger print Camera SIM card slot/ microSD card Volume key slot Power key Smart key Smart key (left of the device) • Smart key settings are available at: Settings > Advanced features > Smart key. Or touch Smart Key in the app list.
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Home key • Touch to return to the Home screen from any other application or screen. Recent apps • Touch to switch between recently opened individual app activities and documents. Power key (right of the device) • Press: Lock the screen/Light up the screen. • Press and hold: Show the popup menu to select from Power off/Restart/Aeroplane mode.
1�2 Getting started 1�2�1 Setting up Inserting or removing the SIM/microSD card Insert the pin into the hole and pull out the tray. Insert or remove your SIM card or microSD card. Single SIM ...
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Dual SIM You must insert your SIM card to make phone calls. You do not need to power off your phone before inserting or removing the SIM card as this phone supports hot swap. Your phone only supports nano-SIM cards. Do not attempt to insert other SIM types;...
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Charging the battery You are advised to fully charge the battery ( ). Charging status is indicated by a percentage displayed on screen while the phone is powered off. The percentage increases as the phone is charged. To reduce power consumption and energy waste when the battery is fully charged, disconnect your charger from the plug;...
1�2�3 Powering off your phone Press and hold the Power key until options appear, then select Power off. 1�3 Home screen You can bring all the items (applications, shortcuts, folders and widgets) you love or use most frequently to your Home screen for quick access.
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1�3�1 Using the touchscreen Touch To access an application, touch it with your finger. Long press To enter the available options for an item, long press the item. For example. Select a contact in Contacts and long press it. An options list will then appear.
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Rotate Automatically change the screen orientation from portrait to landscape by turning the phone sideways to have a better screen view. 1�3�2 Status bar From the status bar, you can view both phone status (on the right side) and notification information (on the left side). Drag down the status bar to view notifications and drag again to enter the quick settings panel.
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Touch to access Settings, where you can set more items. Touch to clear all event–based notifications (other ongoing notifications will remain). Quick settings panel Touch and drag down from the top of the screen once using two fingers, or twice using one finger to open the Quick settings panel. You can enable or disable functions or change modes by touching the icons.
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Touch to turn on/off items, e.g. Wi-Fi, Bluetooth etc. Touch to customise your Quick settings panel. 1�3�3 Lock/Unlock your screen To protect your phone and privacy, you can lock the phone with a pattern, PIN, password, fingerprint or face. To create a screen unlock pattern • From the app list, touch Settings >...
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To unlock the phone screen • Press the Power key once to light up the screen, draw the unlock pattern you have created by sliding your finger over the screen, or enter your PIN, password, fingerprint, etc. • If you have chosen Swipe as the screen lock, you can press the Power key to light up the screen, then swipe up to unlock the screen.
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• Hold your phone 20-50 cm from your face. Position your face in the square shown on the screen. For best results, we suggest that the face key is used indoors and away from direct sunlight. • Enable Face unlock when screen turns on, or you have to swipe first before.
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1�3�5 Widgets and recently used applications Consult widgets Long press the empty area in the Home screen, then touch Widgets to display all widgets. Touch the selected widget and slide it to move to your preferred screen. Consult recently used applications To consult recently used applications, touch the Recent apps key.
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1�3�6 Volume adjustment Press the Volume key to adjust the Media volume. Touch to activate vibrate mode. The icon will change to Touch it again to activate silent mode Touch to enter Sound settings. Press the Volume key to mute the ringtone of an incoming call.
Text input ������������������������������ 2�1 Using the Onscreen Keyboard Onscreen Keyboard settings Touch Settings > System > Language & input, touch the Virtual keyboard you want to set up and a series of settings will become available. Adjust the Onscreen Keyboard orientation Turn the phone sideways or upright to adjust the onscreen keyboard orientation.
2�2 Text editing You can edit text which you have entered. • Long press or double touch within the text you want to edit. • Drag the tabs to change the amount of text to edit. • The following options will appear: Cut, Copy, Share and Select all.
Call, Call log and Contacts � 3�1 Phone �������������������������������������������������� 3�1�1 Making a call To make a call, touch in the Favourites tray. Favourite numbers Contacts Call logs: touch to View the call's call the number detailed information Show the dial pad...
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Long press to access voicemail Enter the desired number from the dial pad and touch to place the call or select a contact from Contacts or Call logs by sliding or touching tabs, then make the call. The number you entered can be saved to Contacts by touching the Create new icon , or the Add to existing icon If you make a mistake, you can delete the incorrect digits by touching...
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Emergency call If your phone has network coverage, dial the emergency number and touch to make an emergency call. Depending on your network and country this could even work without a SIM card and without typing in the SIM PIN code. 3�1�2 Answering or rejecting a call When you receive a call:...
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3�1�3 Calling your voicemail Your voicemail is provided by your network to avoid missing calls. It works like an answering machine that you can consult at any time. To access your voicemail, long press If you receive a voicemail, appears on the Status bar. Open the Notification panel and touch New voicemail.
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End the current call. Display the dial pad. Touch to activate the speaker during the current call. Touch this icon again to deactivate the speaker. Record the call. Touch to mute the current call. Touch this icon again to unmute the call. Make a video call.
Conference calls You can set up a conference call as follows. • Place a call to the first participant of the conference call. • Touch to add another call. • Enter the phone number of the person you want to add to the conference and touch .
3�3 Contacts ���������������������������������������������� Contacts enables quick and easy access to the contact you want to reach. You can view and create contacts on your phone and synchronise these with your Gmail contacts or other applications on the web or on your phone. 3�3�1 Consult your Contacts To see your contacts, touch...
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3�3�2 Adding a contact Touch in the contact list to create a new contact. You are required to enter the contact's name and other contact information. By scrolling up and down the screen, you can move from one field to another. Touch to save Select a picture or take a photo for the Phone contact...
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3�3�3 Editing your contacts To edit contact information, touch in the contact details screen. When finished, touch to save. 3�3�4 Using the Quick contact panel Touch a contact to open the Quick contact panel. • Touch or the number to make a call. • Touch to make a video call • Touch...
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3�3�5 Importing, exporting and sharing contacts This phone enables you to import or export contacts between your phone, SIM card and phone storage. • From the Contacts screen, touch to open the options menu. • Touch Settings > Import/Export, then select to copy contacts from/to Phone, SIM card, micro SD card, Internal shared storage etc.
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You will then be asked to select the contact whose information you want to merge with the first contact. The information from the second contact is added to the first one, and the second contact will no longer be displayed in the Contacts list. To separate contact information, touch the contact whose information you want to separate, then touch and touch View linked contacts,...
Messaging ������������������������ 4�1 Writing a new message You can create, edit and receive SMS and MMS with this phone. To access Messages, touch from the App drawer. On the message list screen, touch to write text/multimedia messages.
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Sending a text message • To add recipients, enter a mobile phone number or select a contact in the To bar. • After entering a mobile phone number, tap Send to XXX. • In the Text message bar, enter the text of the message. • Touch to insert emoticons.
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Messages are displayed as a conversation. Touch a message to enter the message composing screen: • Touch to call the number; • Touch to save the number to contacts or view the contact details if the number has been saved. and select Settings on the To adjust message settings, touch message list screen.
Calendar, Clock, and Calculator ����������������������������� 5�1 Calendar ���������������������������������������������� Use Calendar to keep track of important meetings, appointments, etc. To view the calendar and create events, touch from the App drawer. 5�1�1 Multimode view You can display the Calendar by Schedule, Day, 3-day, Week, or Month, touch to select.
5�1�3 To delete or edit an event To delete or edit an event, touch the event to enter its details screen. and then Delete to delete. Touch to edit the event, or touch 5�1�4 Event reminder If a reminder is set for an event, the upcoming event icon will appear on the Status bar as a notification when the reminder time arrives.
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5�2�2 Clock To view the date and time, touch Clock. • Touch to choose a city. 5�2�3 Timer From the Clock screen, touch Timer to enter. • Set the time. • Touch to start the countdown. • Touch to pause. • Touch to reset.
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5�2�4 Stopwatch From the Clock screen, touch Stopwatch to enter. • Touch to start the Stopwatch. • Touch to show a list of records according to the updated time. • Touch to pause. • Touch to reset. • Touch to share. 5�2�5 Adjust Clock settings Touch...
5�3 Calculator �������������������������������������������� There are two panels available: Basic panel and Advanced panel. Touch to switch between panels, select one of the following two ways: Touch to delete digits one by one.
Getting connected ��������������� To connect to the internet with this phone, you can use 2G/3G/4G networks or Wi-Fi, whichever is most convenient. 6�1 Connecting to the Internet 6�1�1 2G/3G/4G The first time you turn on your phone with your SIM card inserted, it will automatically configure your network service: 2G, 3G or 4G.
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• Touch Disable, National roaming only or All networks. • When data roaming is disabled, you can still perform data exchange with a Wi-Fi connection (refer to “6.1.2 Wi-Fi”). To set preferred network mode • Touch Settings > Network & connection > Mobile network > Preferred network type.
To forget a Wi-Fi network The following steps prevent automatic connections to networks which you no longer wish to use. • Turn on Wi-Fi, if it’s not already on. • On the Wi-Fi screen, touch the name of the saved network. • Touch FORGET in the dialog that opens.
• Touch a Bluetooth device you want to pair your phone with in the list. • A dialog will pop up, touch PAIR to confirm. • If the pairing is successful, your phone connects to the device. To unpair from a Bluetooth device • Touch beside the device you want to unpair.
6�4 Sharing your phone's mobile data connection You can share your phone's mobile data connection with a single computer via a USB cable (USB tethering) with Bluetooth (Bluetooth tethering) or up to eight devices at once via Wi-Fi (mobile hotspot). The functions below may incur additional network charges from your network operator.
6�5 Connecting to virtual private networks Virtual private networks (VPNs) allow you to connect to the resources inside a secured local network from outside that network. VPNs are commonly deployed by corporations, schools, and other institutions so that their users can access local network resources when not inside that network, or when connected to a wireless network.
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To edit/delete a VPN To edit a VPN: • Touch Settings > Network & connection > VPN. • The VPNs you have added are listed. Touch beside the VPN you want to edit. • After editing, touch SAVE. To delete a VPN: beside the VPN you want to delete, then touch FORGET • Touch to delete it.
Multimedia applications ������ 7�1 Camera ������������������������������������������������ Your mobile phone is fitted with a camera for taking photos and videos. Before using the camera, make sure that you remove the protective lens cover to avoid it affecting your picture quality. To take a photo or video, touch from the app drawer.
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To take a photo The screen acts as the viewfinder. First, position the object or landscape in the viewfinder, touch the screen to focus if necessary. Touch to capture. The photo will be automatically saved. You can also long press to take burst shots, the maximum number is 20.
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Light trace: Capture creative movements of light using a long exposure photograph. Super night: This mode helps to capture wonderful pictures at night with low light. High Pixel: When capturing pictures the device will only use the 48M rear Camera and the 24M front Camera. • Auto: Auto is the default mode for Camera.
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• Calorie detection : Turn on to detect the calorie content of a captured object. • AI composition : Touch to turn on/off. • Volume button function: Touch to enable the Volume button to move between the following options: Shutter, Zoom and Volume. • Touch to capture: Touch to turn on/off.
• Reset settings: Touch to reset the camera to its factory default settings. 7�2 Gallery ������������������������������������������������� Gallery acts as a media player for you to view photos and play videos. In addition, a set of further operations to pictures and videos are available for selection.
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Find the picture you want to work on, and touch the picture in the full-screen picture view. • Touch to share the picture. • Touch to edit the picture. Set effects such as Punch, Vintage, B/W, Bleach, etc. Set as None or Dehaze. Crop, Straighten, Rotate, Mirror or Draw the picture.
Others ������������������������������������ 8�1 Radio ��������������������������������������������������� Your phone is equipped with a radio with RDS functionality. You can use the application as a traditional radio with saved channels or with visual information related to the radio program displayed if you turn to stations that offer Visual Radio service. To listen to the radio, you must insert headphones.
Touch to exit radio. Drag to change current frequency. Touch to go to the previous channel. Touch to enable/disable the loudspeaker. Touch to scan channels. Touch to add/remove the current station to/from favourites. Touch to play/stop. Touch to go to next saved channel. 8�2 T-Cast ��������������������������������������������������...
8�3 Support Centre ����������������������������������� Support Centre helps you to learn more about Hot FAQs, operation instructions, troubleshooting, etc. use it to send us your feedback. 8�4 Other applications The previous applications in this section are preinstalled on your phone. To download and install more 3rd party applications, use the Google Play Store application.
Google applications ������������� Google apps are preinstalled on your phone to improve work efficiency and help you enjoy life. This manual briefly introduces the apps. For detailed features and user guides, refer to related websites or the introduction provided in the apps.
9�4 YouTube YouTube is an online video-sharing application where users can upload, view, and share videos. Available content includes video clips, TV clips, music videos, and other content such as video blogging, short original videos, and educational videos. It supports a streaming function that allows you to start watching videos almost as soon as they begin downloading from the internet.
Settings ������������������������ To go to Settings, touch from the app drawer. 10�1 Networks & Connection 10�1�1 Wi-Fi Using Wi-Fi you can access the internet without using your SIM card whenever you are in range of a wireless network. The only thing you have to do is to enter the Wi-Fi screen and configure an access point to connect your phone to the wireless network.
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10�1�4 Mobile network You can set Data roaming, Preferred network type, Network and Access Point Names etc. in this menu. 10�1�5 Data usage Data saver By enabling Data saver, you can reduce data usage by preventing some apps from sending or receiving data in the background. Mobile data If you do not need to transmit data on mobile networks, turn off Mobile data to avoid incurring significant charges for data use on...
10�1�8 For more information on VPN, refer to “6.5 Connecting to virtual private networks”. 10�1�9 Aeroplane mode Turn on Aeroplane mode to simultaneously disable all wireless connections including Wi-Fi, Bluetooth and more. However, Wi-Fi and Bluetooth can still be enabled manually later if needed. 10�1�10 Cast You can use Cast to display your device's screen on your TV,...
10�3 NXTVISION 10�3�1 Multimedia Enhancement Toggle the switch to enable. This produces powerful visual effects in the Game, Photo and Video screens. 10�3�2 SDR to HDR This is only available after enabling Multimedia Enhancement. This function helps to enhance the dynamic range and colour performance of ordinary video for an HDR experience.
10�5 Sound Touch to adjust call and notification ringtones, music, and other audio settings. 10�6 Advanced features Touch to set App Cloner, Screen Recorder, Func Settings, Gestures, One-handed mode and Smart key. Smart key You can customise a variety of powerful features to make the use of the phone more convenient.
10�11 TCL Account, Account Touch to add, remove, and manage your TCL, email and other supported accounts. You can also use these settings to control how and whether all applications send, receive, and synchronise data according to their own schedules, and whether all applications can synchronise user data automatically.
10�14 System 10�14�1 System updates If you want to update the system, touch CHECK FOR UPDATES (refer to "11.1 FOTA Upgrade"). 10�14�2 Update APPS If you want to update the apps, touch to check for updates. 10�14�3 Languages & input Touch to configure language settings, the on-screen keyboard, voice input settings, pointer speed, etc.
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10�14�6 Reset Touch to choose Network settings reset (including Wi-Fi, Mobile data & Bluetooth), Reset app preferences, or Factory data reset. Factory data reset will erase all of your personal data from the internal phone storage, including information about your Google account, any other accounts, your system and application settings, and any downloaded applications.
Making the most of your phone ��������������������������������� 11�1 FOTA upgrade Use the FOTA (Firmware Over The Air) upgrade to update your phone's software. To access updates, from the app list, touch Settings > System > System updates. Turn on data connection or Wi-Fi before searching for updates.
Accessories ���������������������� Standard accessories • Charger • USB Cable • Screen Protector • Translucent Shell • SIM Card Pin • Accessories depend on countries. • Only use the TCL batteries, chargers, and accessories included along with your device.
Manufacturer. The Manufacturer warrants to the original end-user purchaser of a new TCL device (“You”), that the TCL device will be free from defects in materials and workmanship under normal use from a period that...
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In case of any defect of your phone which prevents you from normal use thereof, you must immediately inform your vendor and present your phone with your proof of purchase. If the defect is confirmed by the Manufacturer or its authorised service providers, your phone or part thereof will be either repaired or replaced, as appropriate.
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TCL device is not covered under this limited warranty, terms and charges may apply for any repair or processing performed. If you do not live in the country where the TCL device was originally sold to you then, (a) warranty repair or service may not be possible;...
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This limited warranty does not cover the backup, recovery or reinstallation of your data, files and applications to the TCL device. Manufacturer: TCL Communication Ltd.
Troubleshooting ��������������� Before contacting the service centre, here are some instructions to help you troubleshoot your device: • For optimal operation, fully charge the battery. • To improve the phone’s performance, remove unnecessary files or apps on your phone. • Update your phone's software via Settings > System > System updates.
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• If it still doesn't work, reset the phone or update software. My phone can't charge properly • Make sure that you are using the TCL charger that comes with the phone. • Make sure that your battery is not completely discharged; if the battery power has been empty for a long time, it may take around 20 minutes to display the battery charging indicator on the screen.
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Invalid SIM card • Make sure that the SIM card has been correctly inserted. • Make sure that the chip on your SIM card is not damaged. • Make sure that the service of your SIM card is available. My phone can't make outgoing calls • Make sure that you have dialled a valid number and have touched • For international calls, check the country and area codes.
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I can't use the features described in the manual • Check with your operator to make sure that your subscription includes this service. • Make sure that this feature doesn't require a TCL accessory. When I select a number from my contacts, the number can't be dialled • Make sure that you have correctly recorded the number in your...
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• Contact your network operator to check service availability and MMS parameters. • Verify the server centre number or your MMS profile with your operator. • The server centre may be swamped. Try again later. SIM card PIN locked • Contact your network operator to obtain the PUK (Personal Unblocking Key) code.
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• After a partial charge, the battery level indicator may not be exact. Wait for at least 20 minutes after removing the charger to obtain an exact indication. • Adjust the brightness of screen as appropriate. • Extend the email auto-check interval for as long as possible. • Update news and weather information on manual demand, or increase their auto-check interval.
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For more information on how to use the phone, please go to tcl.com. For more information on how to use the phone, please go to tcl.com and download the complete user manual. Moreover, on the website, you can also find answers to frequently asked questions.
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