Rockwell Automation Allen-Bradley ClearMultiprint 1492-PRINTCMP Quick Start Manual
Rockwell Automation Allen-Bradley ClearMultiprint 1492-PRINTCMP Quick Start Manual

Rockwell Automation Allen-Bradley ClearMultiprint 1492-PRINTCMP Quick Start Manual

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Quick Start
Original Instructions
ClearMultiprint Marking System
Catalog Number 1492-PRINTCMP

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Summary of Contents for Rockwell Automation Allen-Bradley ClearMultiprint 1492-PRINTCMP

  • Page 1 Quick Start Original Instructions ClearMultiprint Marking System Catalog Number 1492-PRINTCMP...
  • Page 2 If this equipment is used in a manner not specified by the manufacturer, the protection provided by the equipment may be impaired. In no event will Rockwell Automation, Inc. be responsible or liable for indirect or consequential damages resulting from the use or application of this equipment.
  • Page 3: Table Of Contents

    Troubleshooting ..........25 Rockwell Automation Publication 1492-QS003B-EN-P - October 2019...
  • Page 4 Inside ........... . 30 Rockwell Automation Publication 1492-QS003B-EN-P - October 2019...
  • Page 5: Product Description

    About This Publication The following publication provides a brief overview of how to install, operate, and maintain the ClearMultiprint marking system. Additional Resources These documents contain additional information concerning related products from Rockwell Automation. Resource Description ClearTools Software User Manual, publication 1492-UM009 Provides installation and user information for ClearTools™...
  • Page 6 Preface Notes: Rockwell Automation Publication 1492-QS003B-EN-P - October 2019...
  • Page 7: Before You Begin

    Touch screen display Table 2 - Printer Mechanics Item Description Label sensor Print head retainer with print head Guides Guide adjustment knob Label adjustment knob Print head lock lever Tear-off plate Print roller Rockwell Automation Publication 1492-QS003B-EN-P - October 2019...
  • Page 8: Connect The Device

    100...240V. 1. Check that the device is switched off. 2. Plug the power cable into the power connection jack (5). 3. Plug the power cable into a grounded socket. Rockwell Automation Publication 1492-QS003B-EN-P - October 2019...
  • Page 9: Turn Printer On

    Display updates red. Power Save Mode If the printer is not use for a lengthy period, it automatically switches to power save mode. To exit power save mode, press the touch screen display. Rockwell Automation Publication 1492-QS003B-EN-P - October 2019...
  • Page 10: Install The Cleartools Software

    Chapter 1 Installation Install the ClearTools Software 1. Load the ClearTools™ Software DVD. 2. Click Software. 3. Click ClearTools Software Installation. 4. Click Yes. 5. Click Next. 6. Accept the terms and Click Next. Rockwell Automation Publication 1492-QS003B-EN-P - October 2019...
  • Page 11: Install The Printer And Drivers

    10. Click Finish. Install the Printer and Drivers Installation of the ClearMultiprint marking system is done by the ClearTools Software. Connecting the printer by USB or Ethernet port is described in the following steps. Rockwell Automation Publication 1492-QS003B-EN-P - October 2019...
  • Page 12: Connect To A Computer Or Computer Network

    5. If no printer was found, click Search to start the search process again. 6. If a printer was found, select the printer and click Add. The following dialog box appears. 7. To change the printer name, click Properties. Rockwell Automation Publication 1492-QS003B-EN-P - October 2019...
  • Page 13: Network Installation

    1. Start the ClearTools Software. 2. From the Tools menu, click Printer Administration>Printer Explorer. 3. Click Add to add the ClearMultiprint marking system. The following dialog box appears. 4. Click Network. The following dialog box appears. Rockwell Automation Publication 1492-QS003B-EN-P - October 2019...
  • Page 14 9. To check the connection to the printer, click Test. If the printer is connected and accessible, the following dialog box appears. If the printer is not accessible, for example because it is turned off, the following dialog box appears. Rockwell Automation Publication 1492-QS003B-EN-P - October 2019...
  • Page 15: Touch Screen Display

    Printing Label Pause print job Pause Resume print job Ready Clear internal memory, last label can no longer be reprinted. Printing Label Cancel the active print job and delete all print jobs Pause Rockwell Automation Publication 1492-QS003B-EN-P - October 2019...
  • Page 16 Chapter 2 Control Panel Notes: Rockwell Automation Publication 1492-QS003B-EN-P - October 2019...
  • Page 17: Load Media From Roll

    10. Verify that correct print roller is inserted – Refer to Clean, Change, or Replace the Print Roller on page 11. Press print head retainer down and turn print head lock lever (8) clockwise to lock the print head. Rockwell Automation Publication 1492-QS003B-EN-P - October 2019...
  • Page 18: Adjust The Label Sensor

    IMPORTANT When the printer is delivered, the label sensor is positioned in the middle of the paper feed. The label sensor must only be adjusted if: • Material with reflex /cut-out marks not in the middle. • Multi-strip material with an even number of strips. • Material with irregularly shaped labels are used. Rockwell Automation Publication 1492-QS003B-EN-P - October 2019...
  • Page 19: Load The Transfer Ribbon

    8. Turn the transfer ribbon take-up hub(5) counterclockwise to smooth out the feed path of the transfer ribbon(4). 9. Press the print head down and turn the lever (6) clockwise to lock the print head. Rockwell Automation Publication 1492-QS003B-EN-P - October 2019...
  • Page 20: Set The Feed Path Of The Transfer Ribbon

    – Turn clockwise to tighten the outer edge of the transfer ribbon. – Turn counterclockwise to tighten the inner edge of the transfer ribbon. TIP It is best to do this adjustment during printing. Rockwell Automation Publication 1492-QS003B-EN-P - October 2019...
  • Page 21: Select Media From Product Catalog

    2. Click Automatic. The consecutive numbering dialog box appears. 3. Enter a start value and end value and click OK. EXAMPLE Example shows a start value of 1 and end value of 10. Rockwell Automation Publication 1492-QS003B-EN-P - October 2019...
  • Page 22: Map The Printer

    3. Click Map. IMPORTANT Map each marker or label the first time before printing. 4. Click Print. IMPORTANT To remove terminal block tags, select the arrow button on the printer display to advance. Rockwell Automation Publication 1492-QS003B-EN-P - October 2019...
  • Page 23: Confirm Print Alignment

    8. Verify that the tag or label has been mapped to the printer. 9. Click Print. 10. Visually check tags for proper alignment, if calibration is needed proceed to Adjust the Print Position/Calibration. Rockwell Automation Publication 1492-QS003B-EN-P - October 2019...
  • Page 24: Adjust The Print Position/Calibration

    – If your "Xs" are shifted up on the tag, see Figure B. – If your "Xs" are shifted right on the tag, see Figure C. – If your "Xs" are shifted left on the tag, see Figure D. Rockwell Automation Publication 1492-QS003B-EN-P - October 2019...
  • Page 25: Types Of Errors

    Transfer ribbon feed path not adjusted. Adjust transfer ribbon feed path. Vertical white lines in the print image. Print head is dirty. Clean the print head. Print head is defective. Contact Rockwell Automation®. Rockwell Automation Publication 1492-QS003B-EN-P - October 2019...
  • Page 26 Chapter 6 Fault Correction Notes: Rockwell Automation Publication 1492-QS003B-EN-P - October 2019...
  • Page 27: Clean The Print Head

    2. Remove the labels and transfer ribbon from the printer. Print head line 3. Clean the print head line with rubbing alcohol and soft cloth. 4. Allow the print head to dry for two to three minutes before commissioning the printer. Rockwell Automation Publication 1492-QS003B-EN-P - October 2019...
  • Page 28: Clean, Change, Or Replace The Print Roller

    The collection and recycling of batteries helps protect the environment and contributes to the conservation of natural resources as valuable materials are recovered. Battery Notice: This product contains Perchlorate material. Special handling may apply. For more information, go to http://www.dtsc.ca.gov/hazardouswaste/perchlorate/. Rockwell Automation Publication 1492-QS003B-EN-P - October 2019...
  • Page 29: Media Installation

    Appendix Media and Transfer Ribbon Installation Media Installation Outside Inside Rockwell Automation Publication 1492-QS003B-EN-P - October 2019...
  • Page 30: Transfer Ribbon Installation

    60 mm (2.36 in.) ribbon for heat shrink (Cat.No. 1492-PRIBHS) Inside 25 mm (0.98 in.) ribbon for terminal block tags (catalog number 1492-PRIBTB) 110 mm (4.33 in.) ribbon for labels (catalog number 1492-PRIBLAB) Rockwell Automation Publication 1492-QS003B-EN-P - October 2019...
  • Page 31 How Are We Doing? form at http://literature.rockwellautomation.com/idc/groups/literature/documents/du/ra-du002_-en-e.pdf. Rockwell Automation maintains current product environmental information on its website at http://www.rockwellautomation.com/rockwellautomation/about-us/sustainability-ethics/product-environmental-compliance.page. Allen-Bradley, ClearMultiprint, ClearTools, Rockwell Automation, and Rockwell Software are trademarks of Rockwell Automation, Inc. Trademarks not belonging to Rockwell Automation are property of their respective companies.

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