Remote Access & Control; Replacement Parts - Swift EC800 Manual

EC800 Power Control System
4 Remote Access & Control
4.1 Swift Command App
The Swift Command app can be down loaded from the Apple App Store or the Android Play store.
A separate Swift Command User Guide is available which covers the operation of the app.
Before you can use the App with your caravan or motorhome you will need to create an account and sign up to
the free communication service. This is a simple process and will be explained further by your dealer at the
vehicle handover. Additional information is available at www.swiftcommand.co.uk
4.2 Swift Command Web usage & Description
In addition to the mobile App, you can also use the same account and login details to access the Swift
Command web site.
Here you can update and amend your details, look at location information and history, review system
information and historical data as well as changing some system options and settings.
4.3 Swift Command SIM Coverage & Usage information
The EC600 system contains Mobile SIM with 36 month contract, which commences upon activation at the
Dealership when your vehicle is linked to your customer.
Below is a list of the countries covered by the SIM under a fair usage policy, a complete list is available at
request.
Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece,
Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Netherlands, Malta, Norway,
Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom.
For vehicles shipping direct to Australia or New Zealand a special world-wide SIM is fitted at the Swift factory.
Please note that if a UK specification vehicle is shipped to these countries the remote features will not operate.

4.4 Replacement parts

The Control panel contains a small lithium battery to maintain the clock when no other energy supplies are
available this will last in excess of 5 years under normal conditions. The battery is a CR2032 3.0V
The EC630 Communication module contains a special backup battery pack which should last in excess of 3
years under normal conditions. The pack part number is 16308 available from Sargent.
4.5 Updates
From time to time there may be updates to the system firmware; these updates will be done at service intervals
by your dealership.
Issue 01 Page 20 of 22 10 July 2018
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