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T9 Franklin Mobile Hotspot

User Manual

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Summary of Contents for Franklin Wireless T9

  • Page 1: User Manual

    T9 Franklin Mobile Hotspot User Manual...
  • Page 2: Table Of Contents

    Device Display ..................................... 5 Battery Management ..................................6 Using Your T9 ..................................7 Accessing the Network ..................................8 Using Your T9 for the First Time ..............................8 System Requirements ................................8 Installing the LTE Nano SIM Card............................8 Charging the Battery .................................. 9 Connecting to Your T9 ...................................
  • Page 3 Regulatory Information ............................... 39 Regulatory Statements .................................. 40 FCC Equipment Authorization ID: XHG-R717 ....................... 40 Body-Worn Operation ................................40 Safety Hazards ....................................41 Trademark ......................................43 Glossary ....................................44 Glossary ........................................ 45...
  • Page 4: Getting Started

    Getting Started Overview Components Device Display Battery Management...
  • Page 5: Overview

    Thank you for choosing T9, LTE Mobile Hotspot! Having the T9 at your fingertips will allow you to access LTE network for fast uploads and downloads. You can also connect up to eight Wi-Fi capable devices to the Internet at once - laptops, tablets, eReaders, Smartphones and more.
  • Page 6: Components

    Components...
  • Page 7 1. Power/Menu Button – Turn on/off T9. Shows device menu and information Button Operation Operations Actions Turn On Press and hold the button for 3 seconds. Press and hold the button until “Goodbye” message Turn Off appears. Display When the display is off (sleep mode), the first quick press Wake-Up of the button wakes up the display.
  • Page 8: Device Display

    Device Display...
  • Page 9: Battery Management

    Battery Management Your T9 is equipped with a replaceable and rechargeable battery. It works from its charged battery alone, or when the device is plugged into a power source. Note: Please do not attempt to open or disassemble your hotspot and the battery pack. Doing so may cause damage that voids your warranty.
  • Page 10: Using Your T9

    Using Your T9 Accessing the Network Using Your T9 for the First Time Connecting to Your T9 Using Your T9 After Setup is Complete...
  • Page 11: Accessing The Network

    Do not bend or scratch your Nano SIM card. Avoid exposing your Nano SIM card to static electricity, water, or dirt. Whenever you insert or remove the SIM card, ensure your T9 is powered off and is not connected to any power source. Never use tools, knives, keys, or any...
  • Page 12: Charging The Battery

     When charging, keep your device near room temperature.  Never leave the T9 in an unattended vehicle due to uncontrolled temperatures that may be outside the desired temperatures for your device.  It is normal for batteries to gradually wear down and require longer charging time.
  • Page 13: Connecting To Your T9

    Connecting to Your T9 Wi-Fi Name (SSID) and Password You can find your Wi-Fi Name and Password any time you need. Just press the power/menu button ( ) shortly when the display is on. Press quickly Home screen, Device menu guide...
  • Page 14: Connecting To The Internet

    Using Your T9 after Setup is Complete Mobile Hotspot to share connections You can use your T9 as a wireless mobile hotspot to connect to a total of eight Wi-Fi capable devices to the mobile broadband network. Wi-Fi and Mobile Hotspot (http://mobile.hotspot) Security The T9 comes from the factory with security turned on.
  • Page 15: Updating Your T9 Software

    Updating Your T9 software New software is updated automatically in the following scenarios. 1) Every power up the device will check for a new SW update. 2) If a new update is available it will be downloaded in the background and wait to be applied on the next power off.
  • Page 16: T9 Settings

    T9 Settings Managing Your Mobile Hotspot Home Messages Settings About Support...
  • Page 17: Managing Your Mobile Hotspot

    You can access your Mobile Hotspot device information using an internet browse. Access T9 Mobile Hotspot using a browser Connect your Wi-Fi capable device to the T9. Open a web browser on your connected device and open your home page by entering either http://mobile.hotspot...
  • Page 18: Home

    Home The T9 Mobile Hotspot home page allows you to quickly access all menu options for your T9.  Messages  Settings  About  Support Check status of network connection and data usage on the Home page.  Disconnect: Click Disconnect to disconnect the Internet.
  • Page 19: Messages

    The Message page allows you to view the message contents by pressing the Device Messages menu on your T9 Mobile Hotspot Admin home page. To delete a selected message, click the trash bin icon to the right of the message date and timeline. To delete all...
  • Page 20: Settings

    Settings The Settings page has the following menu options.  Wi-Fi  Mobile Network  Device  Advanced Router...
  • Page 21: Wi-Fi

    Wi-Fi The Wi-Fi menu contains the following options: Basic : the basic wireless network parameters...
  • Page 22 Multi SSID: Select ON if you like to set up a separate guest Wi-Fi network. Your T9 will broadcast two Wi-Fi Names. Guest Wi-Fi: If ON is selected for Multi SSID, Guest Wi-Fi menu will appear. You can change Guest Wi-Fi settings.
  • Page 23 Wi-Fi Channel: Select a Wi-Fi channel from the drop-down list. 2. Click Save Changes to save your settings. NOTE: Default Inactive Time is 10 minutes. If the T9 is inactive for more than 10 minutes, it is required to press the power button to connect to Wi-Fi.
  • Page 24 Connected Devices The Connected Devices menu contains the following options: Main Wi-Fi Devices – Normally this is the hostname of the connected device as set on the connected device. You can use the pencil tool to change the name of any connected device.
  • Page 25: Mobile Network

    Mobile Network Manage your mobile network settings. Mobile Settings 1. From the Web UI, click Settings > Mobile Network > Mobile Settings. The Mobile Settings page is shown in the following figure. - Manage Connection Mode You Prefer: Auto Connect on or off. - Roaming: Turn Data Roaming on or off.
  • Page 26 From the Web UI, click Settings > Mobile Network > APN. The default APN parameters are shown in the following figure. You can use the default APN to connect to the Internet. You can also add new APNs. To add a new APN, follow the steps below: 1.
  • Page 27 3. Enter the related parameters as described in the following table. Description Parameters Type the profile name. Name User name is used to obtain authentication from the ISP when User name the connection is established. Password is used to obtain authentication from the ISP when Password the connection is established.
  • Page 28 T9. NOTE: If you enter the wrong SIM PIN three times, your SIM will be disabled permanently until you enter the PUK code from your service provider.
  • Page 29: Device

    - LED Enable: If ON is selected, the LED indicator next to Your T9 display will blink when the device is on. This LED is a power indicator that shows the device is on when the device display is off.
  • Page 30 1. From the Web UI, click Settings > Device > Web Interface. - Display Password: If ON is selected, the Web Interface admin password is displayed on your T9 device display menu. - Change Password: - Current Password: Enter the current password.
  • Page 31 Backup and Restore 1. From the Web UI, click Settings > Device > Backup and Restore to access menus to back up your device settings to your computer, restore from the backup and restore your device to its factory default settings. To back up your device settings to your computer, follow the steps below: a.
  • Page 32: Advanced Router

    Advanced Router Configure LAN, Firewall, and Customization settings. 1. From the Web UI, click Settings > Advanced Router > LAN Settings to display the router information shown in the following figure. - IP Address: IP address for Web User Interface. - Subnet Mask: Subnet mask for the IP address.
  • Page 33 Firewall From the Web UI, click Settings > Advanced Router > Firewall. You may set up firewall rules to protect your network from virus and malicious activity on the Internet. IP Address Filtering To set IP Address Filtering rules, follow the steps below: 1.
  • Page 34 3. Click Add. 4. Enter the related parameters as described in the following table. Description Parameters Enter the LAN IP address LAN IP Address Set the LAN port LAN Port Enter the WAN IP address WAN IP Address Set the WAN port WAN Port Set which protocol will be used for filtering Protocol...
  • Page 35 Port Mapping To set port mapping rules, follow the steps below. 1. Turn on the Firewall Switch. 2. Turn on Port mapping. 3. Click Add. Description Parameters Enter a name for the rule Name...
  • Page 36 Set the WAN port WAN Port Enter the LAN IP address LAN IP Address Set the LAN port LAN Port Set which protocol will be used for filtering Protocol Set how to handle the packet if it matches with the rule Status 5.
  • Page 37: About

    About View your device's connection information, firmware information, WWAN information, Wi-Fi details and device information. From the Web UI main screen, click the About tab to view the available information.
  • Page 38: Support

    Support Obtain support information from the Web UI Support Tab. From the Web UI main screen, click the Support tab to view the available options.
  • Page 39: Troubleshooting

    Troubleshooting Overview First Steps Common Problems and Solutions...
  • Page 40: Overview

    T9 just powered off without pressing the Power/Menu button. Why? This may occur under Battery depletion. To restore power, manually press and hold the Power/Menu button to turn on your T9. If the battery is depleted, charge the battery with the AC charger provided.
  • Page 41 How do I perform a Reset? Using the reset button: Remove the back cover. Make sure the battery is installed and your T9 is on. Press down the reset button for 3 seconds and release. Then, your T9 will perform the reset and restart automatically.
  • Page 42: Regulatory Information

    Regulatory Information Regulatory Statements Safety Hazards Trademark...
  • Page 43: Regulatory Statements

    Regulatory Statements FCC Equipment Authorization ID: XHG-R717 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. SAR Information The exposure standard for your device uses a unit of measurement called the Specific Absorption Rate (“SAR”).
  • Page 44: Safety Hazards

    NOTE: The Radio Frequency (RF) emitter installed in your modem must not be located or operated in conjunction with any other antenna or transmitter, unless specifically authorized by Franklin Wireless. Safety Hazards Follow Safety Guidelines Always follow the applicable rules and regulations in the area in which you are using your device.
  • Page 45 When some wireless devices are used with certain hearing devices (including hearing aids and cochlear implants) users may detect a noise which may interfere with the effectiveness of the hearing device. Use of Your Device while Operating a Vehicle Please consult the manufacturer of any electronic equipment that has been installed in your vehicle as RF signals may affect electronic systems in motor vehicles.
  • Page 46: Trademark

    Nothing contained in this user guide should be construed as granting by implication, or otherwise, a license or right of use of Franklin Wireless or any other Trademark displayed in this user manual without the written permission of Franklin Wireless or its respective owners.
  • Page 47: Glossary

    Glossary...
  • Page 48: Glossary

    Glossary Term Definition Long-Term Evolution 802.11(b/g/n/ac) A set of WLAN communication standards in the 2.4GHz frequency band. Bits per second Broadband High capacity, high-speed transmission channel with a wider bandwidth than conventional modem lines. DHCP Dynamic Host Configuration Protocol DHCP Server A server or service with a server that assigns IP addresses.

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