Dell Inspiron 5593 Service Manual
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Dell Inspiron 5593 Service Manual

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Inspiron 5593
Service Manual
Regulatory Model: P90F
Regulatory Type: P90F002

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Summary of Contents for Dell Inspiron 5593

  • Page 1 Inspiron 5593 Service Manual Regulatory Model: P90F Regulatory Type: P90F002...
  • Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2019 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

  • Page 3: Table Of Contents

    Contents 1 Working inside your computer....................... 6 Safety instructions.................................6 Before working inside your computer..........................6 Before you begin ................................6 Electrostatic discharge—ESD protection.......................... 7 ESD field service kit ................................7 Transporting sensitive components............................ 8 After working inside your computer............................ 8 2 Removing and installing components..................... 9 Recommended tools................................9 Screw list....................................
  • Page 4 Replacing the display assembly.............................41 Power-adapter port................................43 Removing the power-adapter port..........................43 Replacing the power-adapter port..........................44 I/O board....................................45 Removing the I/O board...............................45 Replacing the I/O board............................... 46 Coin-cell battery.................................. 47 Removing the coin-cell battery............................ 47 Replacing the coin-cell battery............................ 48 Power button..................................
  • Page 5 System diagnostic lights..............................79 Recovering the operating system............................. 80 Flashing the BIOS................................80 Enabling Intel Optane memory............................81 Disabling Intel Optane memory............................81 Flashing BIOS (USB key)..............................81 WiFi power cycle.................................. 81 Flea power release................................82 6 Getting help and contacting Dell....................83 Contents...

  • Page 6: Working Inside Your Computer

    You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that shipped with the product or at www.dell.com/regulatory_compliance.

  • Page 7: Electrostatic Discharge-Esd Protection

    Due to the increased density of semiconductors used in recent Dell products, the sensitivity to static damage is now higher than in previous Dell products. For this reason, some previously approved methods of handling parts are no longer applicable.

  • Page 8: Transporting Sensitive Components

    Transporting sensitive components When transporting ESD sensitive components such as replacement parts or parts to be returned to Dell, it is critical to place these parts in anti-static bags for safe transport.

  • Page 9: Removing And Installing Components

    Removing and installing components Recommended tools The procedures in this document may require the following tools: • Phillips screwdriver #1 • Flat-head screwdriver • Plastic scribe Screw list NOTE: When removing screws from a component, it is recommended to note the screw type, the quantity of screws, and then place them in a screw storage box.

  • Page 10: Base Cover

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1. Loosen the two captive screws on the base cover. 2. Remove the seven screws (M2.5x6) that secure the base cover to the palm-rest and keyboard assembly.
  • Page 11 3. Pry the base cover starting from the indents at the display hinges located at the top-left and top-right corners of the computer base. 4. Lift the base cover off the palm-rest and keyboard assembly. Removing and installing components...
  • Page 12 NOTE: The following steps are applicable only if you want to further remove any other component from your computer. 5. Peel the tape that adheres the battery cable to the connector and disconnect the battery cable from the system board. Removing and installing components...

  • Page 13: Replacing The Base Cover

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1. Connect the battery cable to the system board. 2. Adhere the tape that secures the battery cable to the connector on the system board, if applicable.
  • Page 14 3. Place the base cover on the palm-rest and keyboard assembly, and snap the base cover into place starting from the power-adapter port. CAUTION: To avoid accidental damage to the power-adapter port, do not press the base cover against the power- adapter port when you snap the base cover to the computer base.
  • Page 15 4. Replace the seven screws (M2.5x6) that secure the base cover to the palm-rest and keyboard assembly. 5. Tighten the two captive screws that secure the base cover to the palm-rest and keyboard assembly. Removing and installing components...

  • Page 16: Battery

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Lithium-ion battery precautions CAUTION: • Exercise caution when handling Lithium-ion batteries.

  • Page 17: Replacing The Battery

    If the battery gets stuck inside your computer as a result of swelling, do not try to release it as puncturing, bending, or crushing a lithium-ion battery can be dangerous. In such an instance, contact Dell technical support for assistance. See www.dell.com/contactdell.
  • Page 18 If the battery gets stuck inside your computer as a result of swelling, do not try to release it as puncturing, bending, or crushing a lithium-ion battery can be dangerous. In such an instance, contact Dell technical support for assistance. See www.dell.com/contactdell.

  • Page 19: Memory Modules

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the base cover. Procedure 1.

  • Page 20: Replacing The Memory Modules

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1. Align the notch on the memory module with the tab on the memory-module slot. 2. Slide the memory module firmly into the slot at an angle.

  • Page 21: Replacing The Wireless Card

    2. Remove the screw (M2x3) that secures the wireless-card bracket to the system board. 3. Slide and remove the wireless-card bracket from the wireless card. 4. Using a plastic scribe, disconnect the antenna cables from the wireless card. 5. Slide and remove the wireless card from the wireless-card slot. Replacing the wireless card NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow...

  • Page 22: Fan

    For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure CAUTION: To avoid damage to the wireless card, do not place any cables under it. 1. Connect the antenna cables to the wireless card.

  • Page 23: Replacing The Fan

    For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1. Using the alignment post, align the screw holes on the fan with the screw holes on the palm-rest and keyboard assembly.

  • Page 24: Solid-State Drive/Intel Optane

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the base cover. Procedure to remove the M.2 2230 solid-state drive 1.
  • Page 25 5. Turn the M.2 2230 thermal shield over. 6. Remove the screw (M2x2) that secures the solid-state drive to the M.2 2230 thermal shield. 7. Lift the solid-state drive off the M.2 2230 thermal shield. Procedure to remove the M.2 2280 solid-state drive 1.

  • Page 26: Replacing The Solid-State Drive/Intel Optane

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Solid-state drives are fragile. Exercise care when handling the solid-state drive. Procedure to replace M.2 2230 solid-state drive 1.
  • Page 27 3. Turn over the solid-state drive and M.2 2230 thermal shield. 4. Align the notch on the solid-state drive with the tab on the M.2 slot and slide the solid-state drive into place. 5. Insert the tab on the M.2 2230 thermal shield into the slot on the palm-rest and keyboard assembly. 6.

  • Page 28: Hard Drive

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive. CAUTION: To avoid data loss, do not remove the hard drive while the computer is in sleep or on state.
  • Page 29 4. Disconnect the interposer from the hard-drive assembly. 5. Remove the four screws (M3x3) that secure the hard-drive bracket to the hard drive. 6. Lift the hard drive off the hard-drive bracket. Removing and installing components...

  • Page 30: Replacing The Hard Drive

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive. Procedure 1.
  • Page 31 4. Using the alignment posts, place the hard-drive assembly on the palm-rest and keyboard assembly. 5. Replace the three screws (M2x3) that secure the hard-drive assembly to the palm-rest and keyboard assembly. 6. Connect the hard-drive cable to the system board and close the latch to secure the cable. Post-requisites 1.

  • Page 32: Touchpad

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1. Remove the base cover. 2. Remove the battery.

  • Page 33: Replacing The Touchpad

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure NOTE: Ensure that the touchpad is aligned with the guides available on the palm-rest and keyboard assembly, and the gap on either sides of the touchpad is equal.
  • Page 34 3. Place the touchpad bracket on the palm-rest and keyboard assembly. 4. Replace the three screws (M1.6x2) that secure the touchpad to the palm-rest and keyboard assembly. 5. Slide the touchpad cable into the connector on the system board and close the latch to secure the cable. Removing and installing components...

  • Page 35: Speakers

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1. Remove the base cover. 2. Remove the solid-state drive/Intel Optane.

  • Page 36: Replacing The Speakers

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure NOTE: If the rubber grommets are pushed out when removing the speakers, push them back in before replacing the speakers.

  • Page 37: Replacing The Heat Sink

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Incorrect alignment of the heat sink can damage the system board and processor. NOTE: If either the system board or the heat sink is replaced, use the thermal pad/paste provided in the kit to ensure that thermal conductivity is achieved.

  • Page 38: Display Assembly

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1. Remove the base cover. 2. Remove the wireless card.
  • Page 39 2. Note the display-cable routing and remove the cable from its routing guides on the fan and the palm-rest and keyboard assembly. 3. Remove the antenna cables from the routing guide. 4. Open the display at an angle of 90 degrees and place it on the edge of the table in a position that allows access to the screws on the display hinges.
  • Page 40 7. After performing all the above steps, you are left with display assembly. Removing and installing components...

  • Page 41: Replacing The Display Assembly

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure NOTE: Ensure that the hinges are opened to 90 degrees before replacing the display assembly on the palm-rest and keyboard assembly.
  • Page 42 3. Close the display and place the computer on a clean and flat surface. 4. Route the antenna cables on the palm-rest and keyboard assembly. 5. Route the display cable through the routing guides on the fan and the palm-rest and keyboard assembly. 6.

  • Page 43: Power-Adapter Port

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1. Remove the base cover. 2. Remove the wireless card.

  • Page 44: Replacing The Power-Adapter Port

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1. Using the alignment post, place the power-adapter port in the slot on the palm-rest and keyboard assembly. 2. Route the power-adapter port cable through the routing guides on the palm-rest and keyboard assembly.

  • Page 45: I/O Board

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites CAUTION: Removing the coin-cell battery resets the BIOS setup program’s settings to default. Before removing the I/O board along with the coin-cell battery, it is recommended to note the BIOS setup program’s settings.

  • Page 46: Replacing The I/O Board

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1. Using the alignment posts, place the I/O board on the palm-rest and keyboard assembly. 2. Replace the three screws (M2x4) that secure the I/O board to the palm-rest and keyboard assembly.

  • Page 47: Coin-Cell Battery

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Removing the coin-cell battery resets the BIOS setup program’s settings to default. It is recommended that you note the BIOS setup program’s settings before removing the coin-cell battery.

  • Page 48: Replacing The Coin-Cell Battery

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure The coin-cell battery is located on the underside of the I/O board. With the positive-side facing up, snap the coin-cell battery into the battery socket on the I/O board.

  • Page 49: Power Button

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1. Remove the base cover. 2. Remove the battery.

  • Page 50: Replacing The Power Button

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1. Align the screw holes on the power-button board with those on the palm-rest and keyboard assembly. 2. Replace the two screws (M2x3) that secure the power-button board to the palm-rest and keyboard assembly.
  • Page 51 NOTE: Replacing the system board removes any changes you have made to the BIOS using the BIOS setup program. You must make the appropriate changes again after you replace the system board. NOTE: Before disconnecting the cables from the system board, note the location of the connectors so that you can reconnect the cables correctly after you replace the system board.
  • Page 52 10. Remove the screw (M2x4) that secures the system board to palm-rest and keyboard assembly. 11. Lift the system board off the palm-rest and keyboard assembly. Removing and installing components...

  • Page 53: Replacing The System Board

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board.
  • Page 54 3. Slide the power-button board cable into the connector on the system board and close the latch. 4. Slide the fingerprint-reader cable into the connector on the system board and close the latch. NOTE: This step is applicable only for computers shipped with the optional fingerprint reader. 5.
  • Page 55 Entering the Service Tag in the BIOS setup program 1. Turn on or restart your computer. 2. Press F2 when the Dell logo is displayed to enter the BIOS setup program. 3. Navigate to the Main tab and enter the Service Tag in the Service Tag Input field.

  • Page 56: Power Button With Fingerprint Reader

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. NOTE: Applicable only for computers that are shipped with fingerprint reader. Prerequisites 1.

  • Page 57: Replacing The Power Button With Fingerprint Reader

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. NOTE: Applicable only for computers that are shipped with fingerprint reader. Procedure 1.

  • Page 58: Palm-Rest And Keyboard Assembly

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1. Remove the base cover. 2. Remove the battery.

  • Page 59: Replacing The Palm-Rest And Keyboard Assembly

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Place the palm-rest and keyboard assembly on a flat surface. Removing and installing components...

  • Page 60: Display Bezel

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1. Remove the base cover. Removing and installing components...

  • Page 61: Replacing The Display Bezel

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Align the display bezel with the display back-cover and antenna assembly, and then gently snap the display bezel into place. Removing and installing components...

  • Page 62: Camera

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1. Remove the base cover. 2. Remove the wireless card.

  • Page 63: Replacing The Camera

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1. Connect the camera cable to the camera module. 2. Using the alignment post adhere the camera module to the display back-cover and antenna assembly.

  • Page 64: Display Panel

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1. Remove the base cover. 2. Remove the wireless card.
  • Page 65 2. Loosen the two screws (M2x3) that secure the display panel to the display back-cover and antenna assembly. 3. Lift the display panel and turn it over. NOTE: Do not pull and release the Stretch (SR) Tapes from the display panel. The display hinges and brackets are shipped together with the display panel as an assembly and do not need to be separated from the display panel.

  • Page 66: Replacing The Display Panel

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1. Place the display panel on a flat and clean surface. 2. Connect the display cable to the connector at the back of the display panel and close the latch to secure the cable.
  • Page 67 4. Place the display panel on the display back-cover and antenna assembly. 5. Replace the two screws (M2x3) that secure the display panel to the display back-cover and antenna assembly. 6. Replace the six screws (M2.5x2.5) that secure the display panel to the display back-cover and antenna assembly. Removing and installing components...

  • Page 68: Display Cable

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1. Remove the base cover. 2. Remove the wireless card.

  • Page 69: Replacing The Display Cable

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1. Route the display cable along the routing guides, starting from the bottom of the display (near the hinges). 2. Route the rest of the display cable along the routing guides on the left side of the display back-cover and antenna assembly.

  • Page 70: Display Back-Cover And Antenna Assembly

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1. Remove the base cover. 2. Remove the wireless card.

  • Page 71: Replacing The Display Back-Cover And Antenna Assembly

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Place the display back-cover and antenna assembly on a clean and flat surface. Removing and installing components...
  • Page 72 Post-requisites 1. Replace the display cable. 2. Replace the display panel. 3. Replace the camera. 4. Replace the display bezel. 5. Replace the display assembly. 6. Replace the wireless card. 7. Replace the base cover. Removing and installing components...

  • Page 73: Device Drivers

    Device drivers Downloading the audio driver 1. Turn on your computer. 2. Go to www.dell.com/support. 3. Enter the Service Tag of your computer, and then click Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model.

  • Page 74: Downloading The Chipset Driver

    17. Double-click the network driver file icon and follow the instructions on the screen to install the driver. Downloading the chipset driver 1. Turn on your computer. 2. Go to www.dell.com/support. 3. Enter the Service Tag of your computer, and then click Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model.

  • Page 75: Downloading The Wifi Driver

    17. Double-click the media-card reader driver file icon and follow the instructions on the screen to install the driver. Downloading the WiFi driver 1. Turn on your computer. 2. Go to www.dell.com/support. 3. Enter the Service Tag of your computer, and then click Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model.

  • Page 76: Downloading The Graphics Driver

    17. Double-click the USB driver file icon and follow the instructions on the screen to install the driver. Downloading the graphics driver 1. Turn on your computer. 2. Go to www.dell.com/support. 3. Enter the Service Tag of your computer, and then click Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model.

  • Page 77: System Setup

    Entering BIOS setup program 1. Turn on (or restart) your computer. 2. During POST, when the DELL logo is displayed, watch for the F2 prompt to appear, and then press F2 immediately. NOTE: The F2 prompt indicates that the keyboard is initialized. This prompt can appear very quickly, so you must watch for it, and then press F2.

  • Page 78: Boot Sequence

    Boot Sequence allows you to bypass the System Setup–defined boot device order and boot directly to a specific device (for example: optical drive or hard drive). During the Power-on Self Test (POST), when the Dell logo appears, you can: •...

  • Page 79: Troubleshooting

    Running the ePSA diagnostics 1. Turn on your computer. 2. As the computer boots, press the F12 key as the Dell logo appears. 3. On the boot menu screen, select the Diagnostics option. 4. Click the arrow at the bottom left corner.

  • Page 80: Recovering The Operating System

    You can also download it from the Dell Support website to troubleshoot and fix your computer when it fails to boot into their primary operating system due to software or hardware failures.

  • Page 81: Enabling Intel Optane Memory

    4. Connect the bootable USB drive to the computer that needs the BIOS update. 5. Restart the computer and press F12 when the Dell logo is displayed on the screen. 6. Boot to the USB drive from the One Time Boot Menu.

  • Page 82: Flea Power Release

    2. Turn off the modem. 3. Turn off the wireless router. 4. Wait for 30 seconds. 5. Turn on the wireless router. 6. Turn on the modem. 7. Turn on your computer. Flea power release Flea power is the residual static electricity that remains on the computer even after it has been powered off and the battery has been removed.

  • Page 83: Getting Help And Contacting Dell

    Getting help and contacting Dell Self-help resources You can get information and help on Dell products and services using these self-help resources: Table 4. Self-help resources Self-help resources Resource location Information about Dell products and services www.dell.com My Dell Tips Contact Support In Windows search, type Contact Support, and press Enter.

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