Sagem myC5-2 Technical Documentation Manual
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Sagem myC5-2 Technical Documentation Manual

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SITE TECHNICAL DOCUMENTATION
Doc. No. :
Version :
Date :
2, rue du Petit Albi, 95800 Cergy Saint-Christophe, France
Tel (33) 1 30 73 50 50 - Fax (33) 1 30 73 50 55
Cergy Saint-Christophe, France
myC5-2
SCT U38 SSC DTS 0024
B
February 15, 2005
Produced by
Copyright © 2002
SAGEM

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  • Page 1 SITE TECHNICAL DOCUMENTATION myC5-2 Doc. No. : SCT U38 SSC DTS 0024 Version : Date : February 15, 2005 Produced by 2, rue du Petit Albi, 95800 Cergy Saint-Christophe, France Tel (33) 1 30 73 50 50 - Fax (33) 1 30 73 50 55 Copyright ©...
  • Page 2 Technical Site Documentation myC5-2 NO DISCLOSURE AGREEMENT This document is SAGEM SA property. It can not be copied or communicated in all or part without written authorisation. Ref. SCT U38 SSC DTS 0024 - Index B - February 15, 2005...

  • Page 3: Table Of Contents

    1.1 HOW TO USE THE SITE TECHNICAL DOCUMENTATION.............1-1 1.2 ABREVIATIONS ..........................1-2 1.3 COMMENTS SHEET..........................1-3 CHAPTER 2 - DESCRIPTION - OPERATION 2.1 REMINDERS ABOUT THE GENERAL CHARACTERISTICS OF GSM AND PCS NETWORKS..2-1 2.2 REMINDERS ABOUT myC5-2 CHARACTERISTICS................2-2 2.3 DATA/AUDIO/CHARGE CONNECTOR .....................2-5 2.3.1 Connector description........................2-5 2.3.2 Signal description........................2-5...
  • Page 4 Technical Site Documentation myC5-2 SYMPTOM SHEET 03 : NO FAULT GIVEN ....................3-10 SYMPTOM SHEET 04 : DISPLAY ......................3-11 SYMPTOM SHEET 05 : KEYPAD…......................3-12 SYMPTOM SHEET 06 : RING TONES....................3-13 SYMPTOM SHEET 07 : VIBRATE ..........….………………………………………..3-14 SYMPTOM SHEET 08 : LOUDSPEAKER/ MICROPHONE ..............3-15 SYMPTOM SHEET 09 : CAMERA………………………………………………..........3-16...
  • Page 5 PROCEDURE SHEET 4 01 : REMOVING AND REPLACING THE DATA/ AUDIO/ CHARGE CONNECTOR ............................5-41 LEVEL 3 MAINTENANCE ..........................5-44 PROCEDURE SHEET 3 01 : RETURN TO SAGEM FACTORY.............5-46 PROCEDURE SHEET 3 02 : RETURN TO CUSTOMER……………………………………………………5-47 CHAPTER 6 - ACCESSORIES 6.1 PEDESTRIAN HANDSFREE KIT.......................6-1 6.1.1...

  • Page 6: Chapter 1 - Foreword

    These sheets are updated from time to time in Technical Information Bulletins (TIB). The information contained in this document is non-contractual, since phone characteristics can change. Phones are managed based on SAGEM handset codes; any order for spare parts must refer to these codes (typical code 25 xxx xxx-x).

  • Page 7: Abreviations

    All sheets include illustrations to make it easier to read the procedure. Chapter 1 : Foreword, describes general data about this document. Chapter 2 : Description - Operation, describes general data and options available in the myC5-2. Chapter 3 : Symptoms, contains troubleshooting procedures to be carried out on equipment.

  • Page 8: Comments Sheet

    Technical Site Documentation myC5-2 Specific Absorption Rate Subscriber Identify Module Short Message Service SMS CB Short Service Message Cell Broadcast Sagem Mobiles Tools Thin Film Transistors USSD Unstructured Supplementary Service Data Video Graphics Array Wireless Application Protocol WiFi Wireless Fidelity...
  • Page 9 Technical Site Documentation myC5-2 Document title: Site Technical Document for myC5-2 Reference : SCT U38 SSC DTS 0024 Date : Please fill in the following table : Excellent Good Fairly good Passable Easy to find the required information Clarity of information provided...

  • Page 10: Chapter 2 - Description - Operation

    Technical Site Documentation myC5-2 CHAPTER 2 - DESCRIPTION - OPERATION REMINDERS ABOUT THE GENERAL NETWORKS CHARACTERISTICS Table 1 below gives the characteristics of the radio interface for the GSM 850 / 900, GSM 1800 systems : GSM 900 GSM 1800...
  • Page 11 Technical Site Documentation myC5-2 Table 3: RF power classes Ref. SCT U38 SSC DTS 0024 – Index B - February 15, 2005 Page...
  • Page 12 Technical Site Documentation myC5-2 REMINDERS ABOUT THE CHARACTERISTICS AND OPTIONS OF myC5-2 Remark: This information is given for guidance, and is in no way contractual characteristics vary according to customers and countries. GENERAL CHARACTERISTICS Size Dimension (LxWxH, mm) 82 x 43 x 22,5...
  • Page 13 Technical Site Documentation myC5-2 provisionning MMS OTA MULTIMEDIA (cont'd) Notification Predictive text input Video & Images Camera yes, CMOS VGA definition (640x480) Video Player Image Format BMP, WBMP, PNG, JPEG, GIF Audio Audio Recorder Audi player Polyphonic ringtones yes, 64 tones with melody chip...
  • Page 14 Technical Site Documentation myC5-2 Silent key yes, by long press on # SPECIAL FEATURES (cont’d) International access key yes, by long press on 0 Personal Management Features Calculator Alarm Clock Organizer To Do Voice memo yes, AMR codec Currency converter...

  • Page 15: Data/Audio/Charge Connector

    Technical Site Documentation myC5-2 DATA/AUDIO/CHARGE CONNECTOR 2.3.1 Connector description This connector is located at the bottom of the transmission module and enable the connection to various accessories. It comprises power supply pins and signals. Connector 2.3.2 Signal description SIGNAL FUNCTION SYMBOL PIN No.
  • Page 16 Technical Site Documentation myC5-2 Ref. SCT U38 SSC DTS 0024 – Index B - February 15, 2005 Page...

  • Page 17: Identification

    Technical Site Documentation myC5-2 IDENTIFICATION All phones are identified with an identification label sticked on the antenna. 2.4.1 Illustration 2.4.2 Description a : IMEI (bar code), b : IMEI (15 characters) c : Reference of product / aesthetic used (bar code)
  • Page 18 Technical Site Documentation myC5-2 2.4.3 Description after repair A new sticker is positioning by Repairing Centre near the sim card connector: This extra line will appear if the mobile has already been repaired. CRA XXX N° of CRA, 203/N03 Date of repair: (203) repairing day, (03) last digit of year (03→2003).

  • Page 19: Phone Block Diagram

    BASEBAND RADIO LCD / KEYPAD 2.5.2 Standards and environment Conformance Document SAGEM SA declare under its sole responsibility that the product Dual Band GSM/DCS Type B2003 conforms to the requirements of the following EEC directives: EEC Directive 1999/5/CE EN 60950...

  • Page 20: Equipements

    Technical Site Documentation myC5-2 EQUIPEMENTS The description and operation of SAGEM myC5-2 are given in the "User’s handbook" supplied with the phone. This chapter only describes equipment that operates with the myC5-2 phones . 2.6.1 Battery packs Over view 2.6.1.1...

  • Page 21: Mains Modules

    Technical Site Documentation myC5-2 2.6.1.3 Charging time The following table shows typical charging times for different batteries. Battery 500 mA travel "Simple" unregulated chargers chargers 230 V Nom. (110 V Nom.) 230 V 254 V (110 V) (121 V) Li-ion 1h45 2.6.2...

  • Page 22: Chapter 3 - Symptoms

    The conclusion of each troubleshooting procedure is : • Return to SAGEM =The Return to the SAGEM centre can concern either the card, or the radiotelephone according to instructions given to the Centres of repair. •...
  • Page 23 Technical Site Documentation myC5-2 Ref. SCT U38 SSC DTS 0024 – Index B -February 15, 2005 Page 3-14...

  • Page 24: List Of Reported Defects

    Technical Site Documentation myC5-2 LIST OF REPORTED DEFECTS The following is a list of defects that may be reported : Code Indicated fault Procedure Display malfunction Symp Sheet 04 No power up Proc Sheet 1 14 or 3 01 No display up...
  • Page 25 Technical Site Documentation myC5-2 Code Indicated fault Procedure Defective loudspeaker (hails) Symp Sheet 08 Loudspeaker voice distortion Symp Sheet 08 Defective microphone Symp Sheet 08 Microphone voice distortion Symp Sheet 08 Vibrating device malfunction (depending Symp Sheet 07 on models)

  • Page 26: Error Messages During Start Up

    Technical Site Documentation myC5-2 ERROR MESSAGES DURING START UP Message Meaning Procedure WARNING UNTUNED Invalid EEPROM field (SAGEM) SAGEM Factory Return RADIO PB IMEI Consistency problem at IMEI level SAGEM Factory Return SIM MISSING SIM card missing or badly inserted...
  • Page 27 Technical Site Documentation myC5-2 "PUK ERROR" Following input errors Message Meaning "PUK2 BLOCKED" Following input errors "CODE ERROR" The phone code input for locking the mobile is incorrect "NOT AVAIL." Service not implemented in the network "TRY AGAIN" Following a network problem "NETWORK BUSY"...

  • Page 28: List Of Observed Defects

    A SAGEM code is assigned to each confirmed defect. This code should be entered on Proc Sheet 3 SAGEM Factory Return, if the phone to be repaired is returned to SAGEM (see chapter 5). INFORMATION ABOUT NEW NOTICED FAULTS Detection by the repair center of new fault shall induce to respect the following procedure...

  • Page 29: Symptom Sheet

    Technical Site Documentation myC5-2 SYMPTOM SHEETS Ref. SCT U38 SSC DTS 0024 – Index B -February 15, 2005 Page 3-20...
  • Page 30 ENDURANCE, BATTERY, CHARGER PROBLEM Symp Sheet 01 myC5-2 Test the charger Test Sheet 02 Replace the Standard charger Test the battery Test Sheet 03 Replace the battery Proc Sheet 0 01 ________________________________________________________________________________________________ Ref. SCT U38 SSC DTS 0024 – Index B -February 15, 2005...
  • Page 31 Test sheet 05 Radio problem ? Change the antenna Proc sheet 1 04 Radio problem ? Return to SAGEM Proc sheet 1 14 or Proc 3 01 ________________________________________________________________________________________________ Ref. SCT U38 SSC DTS 0024 – Index B -February 15, 2005 Page 3-22...
  • Page 32 Test Sheet 04 Fault found ? Radio Test (wavetek) Test Sheet 05 Fault found ? Return to SAGEM Proc sheet 1 14 or Proc 3 01 ________________________________________________________________________________________________ Ref. SCT U38 SSC DTS 0024 – Index B -February 15, 2005 Page 3-23...
  • Page 33 Proc Sheet 1 08 Test the display with the "Hotline" menu Test Sheet 04 Ok ? Return to SAGEM Proc Sheet 1 14 or Proc 3 01 Ref. SCT U38 SSC DTS 0024 – Index B -February 15, 2005 Page 3-24...
  • Page 34 Replace a new metal dome Proc Sheet Repeat the keypad test Return to SAGEM Proc Sheet 1 14 or Proc 3 01 Ref. SCT U38 SSC DTS 0024 – Index B -February 15, 2005 Page 3-25...
  • Page 35 Check ring tones with incoming call Ok ? Replace the loudspeaker Proc Sheet 1 11 Ok ? Return to SAGEM Proc Sheet 1 14 or Proc 3 01 Ref. SCT U38 SSC DTS 0024 – Index B -February 15, 2005 Page 3-26...
  • Page 36 Proc Sheet 1 12 Test the vibrating device with hotline menu Test Sheet 04 Ok ? Return to SAGEM Proc Sheet 1 14 or Proc 3 01 ________________________________________________________________________________________________ Ref. SCT U38 SSC DTS 0024 – Index B -February 15, 2005 Page 3-27...
  • Page 37 Proc Sheet 1 11/ 1 13 Perform radio test Test Sheet 05 Ok ? Return to SAGEM SAGE Proc sheet 1 14 ou Proc 3 01 ________________________________________________________________________________________________ Ref. SCT U38 SSC DTS 0024 – Index B -February 15, 2005...
  • Page 38 Test sheet 06 OK ? Check color/grey gradation Test sheet 06 Picture OK ? Return to SAGEM Sheet Proc 1 14 or Proc 3 01 __________________________________________________________________________________________ ______ Ref. SCT U38 SSC DTS 0024 – Index B -February 15, 2005 Page 3-29...

  • Page 39: Chapter 4 - Tests And Checks

    TEST TOOLS The references of SAGEM tools, listed hereafter, are given in Appendix 1 : Composition table. The following test tools are necessary : 1. the ARC downloading kit, including the test case provided with: •...

  • Page 40: Installing On A Workstation

    Technical Site Documentation myC5-2 INSTALLING ON A WORKSTATION 4.3.1 Minimum required configuration The minimum configuration of the workstation is : 4. Processor 1Ghz, 5. 128 Mbytes of RAM, 6. Windows 2000, Windows XP, 7. 2.1 Gbytes hard disk (1 Gbytes available), 8.

  • Page 41: Test Sheet

    Technical Site Documentation myC5-2 TEST SHEET Ref. SCT U38 SSC DTS 0024 – Index B - February 15, 2005 Page 4-32...
  • Page 42 TEST AND CHECK BY SMT Test Sheet 01 myC5-2 To run the functions described below, run the SMT application from the desktop icon. Notice: The active connection with SMT ( via the serial port ), validate in itself the data functionality of the handset.
  • Page 43 TEST AND CHECK BY SMT Test Sheet 01 myC5-2 SMT SEQUENCE: Series of the different functions under SMT ( sequence of tests) 1. Click on SMT SEQUENCE popup menu. 2. Select the different functions you want to carry out then click on LAUNCH button.
  • Page 44 TEST AND CHECK BY SMT Test Sheet 01 myC5-2 SWAP : Electronic board Configuration plug the connector of downloading kit into the defective board perform the step 1 by placing a keypad on the turn on the defective board and by...
  • Page 45 TEST AND CHECK BY SMT Test Sheet 01 myC5-2 Step 1 SMT Front page Click on the « SWAP Process » menu. Example The following screen appears : Ref. SCT U38 SSC DTS 0024 – Index B - February 15, 2005...
  • Page 46 TEST AND CHECK BY SMT Test Sheet 01 myC5-2 Step 2 Please click on « Detect defective mobile » button Step 3a The following screen appears : the mobile is recognized. Then, enter the mobile date code Ref. SCT U38 SSC DTS 0024 – Index B - February 15, 2005...
  • Page 47 TEST AND CHECK BY SMT Test Sheet 01 myC5-2 Step 3b If this screen appears, the mobile is not recognized. Step 3c You must fill in the empty blanks requested according to the information written on the production label Ref. SCT U38 SSC DTS 0024 – Index B - February 15, 2005...
  • Page 48 TEST AND CHECK BY SMT Test Sheet 01 myC5-2 Step 4 Plug and switch on the new mobile, then push on the “Detect Swap mobile” button Step 5 After clicking on “OK”, SMT prints the label which will be used to close the ESD bag of the defective board.
  • Page 49 TEST AND CHECK BY SMT Test Sheet 01 myC5-2 Step 6 The downloading is starting if the mobile need to be updated Etape 7 SMT opens the following screen to print the new label : please dial the “MAKING DATE” (Production date) written on the label of the defective mobile.
  • Page 50 TEST AND CHECK BY SMT Test Sheet 01 myC5-2 RESULTS When old mobile is recognized, the audio parameters from the defective mobile have been sent to the functional mobile. When old mobile is not recognized, the DEFAULTS audio parameters are sent to the functional mobile Ref.
  • Page 51 CHARGER TEST Test Sheet 02 myC5-2 Test description This test checks the various battery chargers. Test procedure Check visually the charger connector. Connect the charger to be tested to the mobile . Access to the "HOTLINE" menu by pressing on the MENU key and then the * key.
  • Page 52 Required tools − CADEX C7000 / C7200 / ASTRATEK − Flex arm or myC5-2 adapters, − a voltmeter (minimum impedance 20 kΩ per Volt in DC). Test procedure 1. Measure the battery voltage between the V poles, the voltage shown must be between 2.5V and 4.5V.
  • Page 53 Enter the corresponding code (bold) to choose the menu to be viewed. To go out the "HOTLINE" menu, press successively on the C key to return at the operational screen of the mobile. Description of the myC5-2 "HOTLINE" menu APPLICATION •...
  • Page 54 RADIO TEST Test Sheet 05 myC5-2 Test description This test tests myC5-2 phones during a call. Required tools − A Wavetek − A RF coupler − A myC5-2 calibration tool − Test procedure 1. Position the calibration tool first on the RF coupler to calibrate it Position the myC5-2 module on the RF coupler Switch the Wavetek on and press on "AUTOTEST".
  • Page 55 - The lens must be clean .if not cleaned with a lint free wipe Test procedure − Put myC5-2 at about 30 cms of the color test chart in order to visualize test chart entirely (inactive zoom). − Start photo by pressing on the dedicated touch.

  • Page 56: Chapter 5 - Maintenance Procedures

    Each level represents a maintenance degree that depends on which elements are to be removed. Note: Presence or use on the radiotelephone of non genuine element (material and software) leads automatically the exclusion from SAGEM warranty Level 0 Level 1...
  • Page 57 SHORT LOOP PROCESS 1. Initialisation From the communication by Sagem and the reception of the concerned products by the short loop process, the Repair Centre shall comply with the above procedure. The application of the Short loop process will end when received the authorisation of repairing given by Sagem.
  • Page 58 - The Out of warranty handsets and accessories (oxidation, shocks, …) will be repaired by the Repair Centre after acceptation by the customer of an estimate according to the Sagem out of warranty repair prices communicated. - The under- warranty and out of warranty handsets shall be sent to Sagem Montauban.
  • Page 59 Accessories + model (ex : myC5-2) for the accessories received in the Repair Centre without the handsets. 7. Sagem Montauban Sagem Montauban will ship back to the Repair Centre the same quantity of handsets and accessories as the quantity received.

  • Page 60: Maintenance Tools

    Technical Site Documentation myC5-2 8 Additional information about the no fault found In any case: Ask to the end-user the frequency of the defect and the circumstances of its apparition (during an incoming or out-going call, while playing, while downloading, etc.). Try to answer the questions: Where? When? How? •...

  • Page 61: Level 0 Maintenance

    Technical Site Documentation myC5-2 LEVEL 0 MAINTENANCE Ref. SCT U38 SSC DTS 0024 – Index B - February 15, 2005 Page 5-6...
  • Page 62 REMOVING / REPLACING THE BATTERY Proc Sheet 0 01 myC5-2 Tools : - Not applicable Preliminary operation : - Switch off the mobile phone Removal procedure : 1. Remove the battery cover (1) by pushing on the button 2. Unlock the battery pack (2) by pushing the lock button (3) .
  • Page 63 REMOVING / REPLACING THE BATTERY Proc Sheet 0 01 myC5-2 Ref. SCT U38 SSC DTS 0024 – Index B - February 15, 2005 Page 5-8...
  • Page 64 REMOVING / REPLACING THE SIM LOCKER Proc Sheet 0 02 myC5-2 4.10 Tools : - Not applicable 4.11 Preliminary operation : 1. Remove the battery pack ( Proc sheet 0 01). 4.12 Removal procedure : 1. Remove the SIM locker (1) by pressing under the back of the SIM locker to liberate from the back cover (2) 4.13 Placement procedure :...
  • Page 65 REMOVING / REPLACING THE SIM LOCKER Proc Sheet 0 02 myC5-2 Ref. SCT U38 SSC DTS 0024 – Index B - February 15, 2005 Page 5-10...

  • Page 66: Level 1 Maintenance

    Technical Site Documentation myC5-2 LEVEL 1 MAINTENANCE ________________________________________________________________________________________________ Ref. SCT U38 SSC DTS 0024 – Index B - February 15, 2005 Page 5-11...
  • Page 67 REMOVING / REPLACING BACK COVER Proc Sheet 1 01 myC5-2 4.16 Tools : - Cross shaped screwdriver 4.17 Preliminary operation 1. Remove the battery pack ( Proc sheet 0 01). 4.18 Removal procedure : 1. On the back cover (1), unscrew the three attachment screws (2) and the antenna attachment screw (3).
  • Page 68 REMOVING / REPLACING THE BACK COVER Proc sheet 1 01 myC5-2 Ref. SCT U38 SSC DTS 0024 – Index B - February 15, 2005 Page 5-13...
  • Page 69 REMOVING / REPLACING THE CAMERA Proc Sheet 1 02 myC5-2 4.21 Tools : - Cross shaped screwdriver - Tweezers 4.22 Preliminary operation 1. Remove the battery pack ( Proc sheet 0 01). 2. Remove the back cover ( Proc sheet 1 01).
  • Page 70 REMOVING / REPLACING THE CAMERA Proc Sheet 1 02 myC5-2 ________________________________________________________________________________________________ Ref. SCT U38 SSC DTS 0024 – Index B - February 15, 2005 Page 5-15...
  • Page 71 REMOVING / REPLACING THE BATTERY Proc Sheet 1 03 COVER LOCK myC5-2 4.26 Tools : - Cross shaped screwdriver 4.27 Preliminary operation 1. Remove the battery pack ( Proc sheet 0 01). 2. Remove the back cover ( Proc sheet 1 01).
  • Page 72 REMOVING / REPLACING THE BATTERY Proc Sheet 1 03 COVER LOCK myC5-2 ________________________________________________________________________________________________ Ref. SCT U38 SSC DTS 0024 – Index B - February 15, 2005 Page 5-17...
  • Page 73 REMOVING / REPLACING THE ANTENNA Proc Sheet 1 04 myC5-2 4.31 Tools : - Cross shaped screwdriver 4.32 Preliminary operation 1. Remove the battery pack ( Proc sheet 0 01). 2. Remove the back cover ( Proc sheet 1 01).
  • Page 74 REMOVING / REPLACING THE ANTENNA Proc Sheet 1 04 myC5-2 ________________________________________________________________________________________________ Ref. SCT U38 SSC DTS 0024 – Index B - February 15, 2005 Page 5-19...
  • Page 75 REMOVING / REPLACING THE ELASTOMER Proc Sheet 1 05 KEYPAD AND THE SIDE KEY myC5-2 4.36 Tools : - Cross shaped screwdriver 4.37 Preliminary operation 1. Remove the battery pack ( Proc sheet 0 01). 2. Remove the back cover ( Proc sheet 1 01).
  • Page 76 REMOVING / REPLACING THE ELASTOMER Proc Sheet 1 05 KEYPAD AND THE SIDE KEY myC5-2 Ref. SCT U38 SSC DTS 0024 – Index B - February 15, 2005 Page 5-21...
  • Page 77 REMOVING / REPLACING THE METAL DOME Proc Sheet 1 06 myC5-2 4.41 Tools : - Cross shaped screwdriver - Gloves - Metal dome Jig Tweezers 4.42 Preliminary operation This procedure must be performed by a technician with gloves. 1. Remove the battery pack ( Proc sheet 0 01).
  • Page 78 REMOVING / REPLACING THE METAL DOME Proc Sheet 1 06 myC5-2 Ref. SCT U38 SSC DTS 0024 – Index B - February 15, 2005 Page 5-23...
  • Page 79 REMOVING / REPLACING THE FRONT FLIP Proc Sheet 1 07 COVER myC5-2 4.46 Tools : - Cross shaped screwdriver - Tweezers - Flat screwdriver 4.47 Preliminary operation : 4.48 - Switch off the mobile phone 4.49 Removal procedure : 1. Remove the four screws covers (3) on the lower flip (1) by piercing them at the centre with tweezers and by acting as a lever.
  • Page 80 REMOVING / REPLACING THE FRONT FLIP Proc Sheet 1 07 COVER myC5-2 ________________________________________________________________________________________________ Ref. SCT U38 SSC DTS 0024 – Index B - February 15, 2005 Page 5-25...
  • Page 81 REMOVING / REPLACING THE EQUIPPED Proc Sheet 1 08 DISPLAY myC5-2 4.51 The equipped display include the display, the PCB, the loudspeaker and the vibrating device. 4.52 Tools : - Soldering iron - Cross shaped screwdriver - Cruciform screwdriver 4.53 Preliminary operation 1.
  • Page 82 REMOVING / REPLACING THE EQUIPPED Proc Sheet 1 08 DISPLAY myC5-2 Equipped display ________________________________________________________________________________________________ Ref. SCT U38 SSC DTS 0024 – Index B - February 15, 2005 Page 5-27...
  • Page 83 REMOVING / REPLACING THE EQUIPPED Proc Sheet 1 09 ELECTRONIC BOARD myC5-2 4.57 Tools : - Cross shaped screwdriver - Tweezers 4.58 Preliminary operation 1. Remove the battery ( Proc sheet 0 01). 2. Remove the back cover ( Proc sheet 1 01).
  • Page 84 REMOVING / REPLACING THE EQUIPPED Proc Sheet 1 09 ELECTRONIC BOARD myC5-2 ________________________________________________________________________________________________ Ref. SCT U38 SSC DTS 0024 – Index B - February 15, 2005 Page 5-29...
  • Page 85 REMOVING / REPLACING THE EQUIPPED Proc Sheet 1 09 ELECTRONIC BOARD myC5-2 ________________________________________________________________________________________________ Ref. SCT U38 SSC DTS 0024 – Index B - February 15, 2005 Page 5-30...
  • Page 86 REMOVING / REPLACING THE BACK FLIP Proc Sheet 1 10 COVER myC5-2 4.62 Tools : - Cross shaped screwdriver - Tweezers 4.63 Preliminary operation 1. Remove the battery ( Proc sheet 0 01). 2. Remove the back cover ( Proc sheet 1 01).
  • Page 87 REMOVING / REPLACING THE BACK FLIP Proc Sheet 1 10 COVER myC5-2 ________________________________________________________________________________________________ Ref. SCT U38 SSC DTS 0024 – Index B - February 15, 2005 Page 5-32...
  • Page 88 REMOVING / REPLACING THE LOUSPEAKER Proc Sheet 1 11 myC5-2 4.67 Tools : - Cross shaped screwdriver - Soldering iron - Solder wick - Flat screwdriver 4.68 Preliminary operation 1. Remove the battery pack ( Proc sheet 0 01). 2. Remove the front flip cover ( Proc sheet 1 07).
  • Page 89 REMOVING / REPLACING THE LOUDSPEAKER Proc sheet 1 11 myC5-2 Ref. SCT U38 SSC DTS 0024 – Index B - February 15, 2005 Page 5-34...
  • Page 90 REMOVING / REPLACING THE VIBRATING Proc Sheet 1 12 DEVICE myC5-2 4.72 Tools : - Cross shaped screwdriver - Soldering iron - Solder wick - Flat screwdriver 4.73 Preliminary operation 1. Remove the battery pack ( Proc sheet 0 01).
  • Page 91 REMOVING / REPLACING THE VIBRATING Proc sheet 1 12 DEVICE myC5-2 Ref. SCT U38 SSC DTS 0024 – Index B - February 15, 2005 Page 5-36...
  • Page 92 REMOVING / REPLACING THE MICROPHONE Proc Sheet 1 13 myC5-2 4.77 Tools : - Cross shaped screwdriver - Soldering iron - Solder wick 4.78 Preliminary operation 1. Remove the battery ( Proc sheet 0 01). 2. Remove the back cover ( Proc sheet 1 01).
  • Page 93 REMOVING / REPLACING THE MICROPHONE Proc Sheet 1 13 myC5-2 ________________________________________________________________________________________________ Ref. SCT U38 SSC DTS 0024 – Index B - February 15, 2005 Page 5-38...
  • Page 94 The defective boards must never be mixed with the complete mobiles 4.84 Placement procedure : 1. Take a board in the stock of swap boards from the same Sagem reference. 4.85 Further operations : 1. Place the new equipped electronic board on the assembly plate.
  • Page 95 Example of equipped electronic boards packaging : Equipped electronic board with metal dome and microphone ESD shielding bag Humidity absorber Boards packaging SAGEM -> ARC Boards packaging ARC -> SAGEM Write defect code on the label ESD shielding bag closed by...
  • Page 96 EQUIPPED ELECTRONIC BOARD EXCHANGE Proc sheet 1 14 myC5-2 SAGEM electrostatic shielding box Reference 20 boards: 25 141059-6 Reference 100 boards: 25 141060-3 ________________________________________________________________________________________________ Ref. SCT U38 SSC DTS 0024 – Index B - February 15, 2005 Page 5-41...
  • Page 97 - See Technical documentation (test sheet 05) Tests OK Shipment of defective - Follow return instructions Back to customer boards to SAGEM page 5-37 ________________________________________________________________________________________________ Ref. SCT U38 SSC DTS 0024 – Index B - February 15, 2005 Page 5-42...

  • Page 98: Level 2 Maintenance

    Technical Site Documentation myC5-2 LEVEL 2 MAINTENANCE ________________________________________________________________________________________________ Ref. SCT U38 SSC DTS 0024 – Index B - February 15, 2005 Page 5-43...
  • Page 99 Proc Sheet 2 01 CHARGE CONNECTOR myC5-2 Notice: The handsets requiring the replacement of system connectors cannot be repaired under Sagem warranty. The eventual deterioration of the board due to a bad replacement of the connector fall under the Repair Centre responsibility.
  • Page 100 - flux Correctly the pins of the connector. - Reference of the flux to be used: - LITTON flux -Supplier reference 952-D6 -SAGEM reference18 775 103-7 - With tweezers, hold the connector and heat the pins up. ATTENTION: -Do not pull the connector but let it come , in order to avoid...
  • Page 101 REMOVING/ REPLACING THE DATA/ AUDIO/ Proc Sheet 2 01 CHARGE CONNECTOR myC5-2 Before any operation, -flux correctly the pins of the connector. -with the solder wick loaded with tin , tin the pins of the DATA/ AUDIO/ CHARGE connector by positioning it straight ahead (pads upward), and by heating the solder wick which is in touch with pins.

  • Page 102: Level 3 Maintenance

    Technical Site Documentation myC5-2 LEVEL 3 MAINTENANCE ________________________________________________________________________________________________ Ref. SCT U38 SSC DTS 0024 – Index B - February 15, 2005 Page 5-47...
  • Page 103 Technical Site Documentation myC5-2 IMPORTANT Mobile packaging sent to SAGEM S.A. : Follow the Proc sheet 1 14 Packaging for swap or mobile components storage : The swap and the mobile components must be stored with a particular care especially for the most sensible component (Display , loudspeaker etc…).
  • Page 104 RETURN TO SAGEM FACTORY Proc Sheet 3 01 TECHNICIAN DEFECT CODE LIST LISTE DES CODES DEFAUTS TECHNICIENS Type of fault Type de défauts Code SAGEM Code SAGEM DISPLAY PROBLEM PROBLEME D'AFFICHAGE NO POWER UP - DEFECTIVE INTERNAL LCD PAS D' AFFICHAGE -...
  • Page 105 RETURN TO CUSTOMER Proc Sheet 3 02 myC5-2 LISTE DES CODES DEFAUTS CLIENTS CUSTOMER DEFECT CODE LIST (SYMPTOMES) Type of fault Type de défaut Code SAGEM Code SAGEM DISPLAY MALFUNCTION INTERNAL LCD AFFICHAGE DEFECTUEUX LCD INTERNE DISPLAY MALFUNCTION EXTERNAL LCD...

  • Page 106: Chapter 6 - Accessories

    RETURN TO CUSTOMER Proc Sheet 3 02 myC5-2 CHAPTER 6 - ACCESSORIES 4.86 PEDESTRIAN HANDSFREE KIT 4.86.1 Description Ear support with microphone on the cable for handsfree conversation. 4.86.2 Characteristics Item Dimensions Loudspeaker Microphone impedance 150 Ω 2,2 kΩ PEDESTRIAN Length: 1.25 m...

  • Page 107: Chapter 7 - Technical Information Bulletin

    RETURN TO CUSTOMER Proc Sheet 3 02 myC5-2 CHAPTER 5 - TECHNICAL INFORMATION BULLETIN PURPOSE The purpose of the Technical Information Bulletin (TIB) is to complete the maintenance operations described in this document. They give to the repair centers the complementary technical informations and the corrective procedures to be applied to maintain the product following it' s evolution.

  • Page 108: Chapter 8 - Illustrated Parts Catalog

    Technical Site Documentation myC5-2 CHAPTER 6 - ILLUSTRATED PART CATALOG myC5-2 spare parts ASSEMBLY DESIGNATION Battery cover Battery pack Side key Cruciform screw Antenna Antenna screw Antenna screw cover Equipped electronic board Camera Elastomer keypad Connector shielding Metal dome Front flip cover...
  • Page 109 Technical Site Documentation myC5-2 Bak flip cover Audio gasket Cruciform screw Flip screw cover Back cover...

  • Page 110: Myc5-2 Exploded View

    Technical Site Documentation myC5-2 myC5-2 exploded view Ref. SCT U38 SSC DTS 0024 – Index B - February 15, 2005 Page 8-3...
  • Page 111 Technical Site Documentation myC5-2 ANNEXE 1 - COMPOSITION TABLE PURPOSE This chapter contains the SAGEM codes of articles mentioned throughout the Site Technical Documentation. LIST OF ARTICLES TEST TOOLS Designation Reference 5-2 Metal dome jig To define 5-2 calibration tool...

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