NEC Bull NovaScale R620 Series Setup Manual

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NovaScale R620
Express 5800 120Lh
Setup Guide

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Summary of Contents for NEC Bull NovaScale R620 Series

  • Page 1 NovaScale R620 Express 5800 120Lh Setup Guide...
  • Page 2 This page is deliberately left empty.
  • Page 3 Proprietary Notice and Liability Disclaimer The information disclosed in this document, including all designs and related materials, is the valuable property of NEC Computers and/or its licensors. NEC Computers and/ or its licensors, as appropriate, reserve all patent, copyright and other proprietary rights to this document, including all design, manufacturing, reproduction, use, and sales rights thereto, except to the extent said rights are expressly granted to others.
  • Page 4 Keep this Setup Guide handy for quick reference when necessary. Safety Indications To use NovaScale series safely, follow the instructions in this Setup Guide. This guide explains components that pose a danger, types of dangers caused by failing to follow the instructions, and actions taken to prevent them;...
  • Page 5 NovaScale R620-LR / R620-MR Setup Guide Symbols and its descriptions used in this User’s Guide and warning labels are as follows: Attention Indicates a risk of an electric shock. Indicates a risk of a personal injury due to heat. Indicates a risk of catching your fingers. Indicates a risk of a fire or smoke.
  • Page 6 NovaScale R620-LR / R620-MR Setup Guide NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
  • Page 7: Preface

    NovaScale R620-LR / R620-MR Setup Guide Preface Welcome to the NovaScale/Fault Tolerant Server series. NovaScale/Fault Tolerant Server series is a “fault-tolerant (ft)” server focusing on “high reliability” in terms of fault-tolerance, in addition to “high performance,” “scalability,” and “general versatility” provided by NovaScale series. In the event of trouble, its dual configuration will allow the system to instantaneously isolate the failed parts to assure non-stop running;...
  • Page 8: About This Setup Guide

    NovaScale R620-LR / R620-MR Setup Guide About This Setup Guide This Setup Guide helps a user to properly setup and use the product. Consult this guide when you set up the product. Keep this manual and the separate volume of User Guide handy. This Setup Guide is intended for users who have a good knowledge on the basic use of Windows operating systems and general I/O devices such as a keyboard and mouse.
  • Page 9: Additional Symbols

    NovaScale R620-LR / R620-MR Setup Guide Additional symbols The following symbols are used throughout this User's Guide in addition to the caution symbols described at the beginning. Important points or instructions to keep in mind when using the IMPORTANT: server or software CHECK: Something you need to make sure when using the server or software...
  • Page 10: Table Of Contents

    NovaScale R620-LR / R620-MR Setup Guide Contents Preface..................................... iv About This Setup Guide ..............................v How to Use This Setup Guide ............................v Additional symbols..............................vi CHAPTER 1 ..............................1-1 BEFORE USING ............................1-1 NOTES FOR SAFE HANDLING..........................1-2 Warning Labels................................1-2 CPU/IO Modules ...............................
  • Page 11 NovaScale R620-LR / R620-MR Setup Guide Step 2: Preparing for Express Setup .......................... 4-5 2-1: Preparing NovaScale/ft Server Series......................... 4-5 Step 3: Disabling Boot Monitoring Function ......................4-7 Step 4: Starting the Express Setup..........................4-11 Flow of Setup Procedures ............................4-12 Setup Procedures..............................
  • Page 12 NovaScale R620-LR / R620-MR Setup Guide TROUBLESHOOTING ..........................6-1 SYSTEM REPAIR............................... 6-2 Preparation................................. 6-3 Starting up Recovery Console ........................... 6-5 Updating the System..............................6-8 Installing GeminiEngine Control Software ......................6-11 TROUBLESHOOTING ............................6-12 Problems with EXPRESSBUILDER........................6-12 Problems with Windows Setup..........................6-13 About the Express Setup............................
  • Page 13: Chapter 1

    Chapter 1 Before Using This chapter includes information necessary for proper and safe operation of the server, the main unit and its accessories. Go through this chapter before you start setup of the product.
  • Page 14: Notes For Safe Handling

    NovaScale R620-LR / R620-MR Setup Guide NOTES FOR SAFE HANDLING The following section describes necessary information to use the product properly and safely. Warning Labels Warning labels are placed in certain parts of the system so that the user stays alert to possible risks (Do not remove or damage these labels).
  • Page 15: Cpu/Io Modules

    NovaScale R620-LR / R620-MR Setup Guide CPU/IO Modules The following shows the place on CPU/IO modules where the label is attached. Standard Model...
  • Page 16 NovaScale R620-LR / R620-MR Setup Guide Water-Cooling kit...
  • Page 17: Precautions For Safety

    NovaScale R620-LR / R620-MR Setup Guide PRECAUTIONS FOR SAFETY This section provides precautions for using the server safely. Read this section carefully to ensure proper and safe use of the server. For symbol meanings, see “Safety Indications” described in the previous section. General WARNING Do not use the server in an operation where human lives are involved or high reliability is required.
  • Page 18: Use Of Power Supply And Power Cord

    NovaScale R620-LR / R620-MR Setup Guide Use of Power Supply and Power Cord WARNING Do not handle power plugs with a wet hand. Do not plug/unplug power cords with a wet hand. There is a risk of an electric shock. Do not connect the ground wire to a gas pipe.
  • Page 19: Installation, Relocation, Storage And Connection

    NovaScale R620-LR / R620-MR Setup Guide Installation, Relocation, Storage and Connection CAUTION Do not install the server in an unsuitable place. Install the server in such a place as specified in this User's Guide. Avoid the following locations. There is a risk of a fire.
  • Page 20: Cleaning And Handling Of Internal Devices

    NovaScale R620-LR / R620-MR Setup Guide Cleaning and Handling of Internal Devices WARNING Do not disassemble, repair, or alter the server. Unless described herein, never attempt to disassemble, repair, or alter the server. There is a risk of an electric shock or fire as well as malfunction. Do not look into the CD-ROM drive.
  • Page 21: During Operation

    NovaScale R620-LR / R620-MR Setup Guide During Operation CAUTION Keep animals away. Keep animals away from the server. Animal’s waste or hair may get inside the server to cause a fire or electric shock. Do not place any object on top of the server. The object may fall off to cause injuries, damage to hardware and/or a fire.
  • Page 22: Rack-Mount Model (Model R620-Lr, R620-Mr)

    NovaScale R620-LR / R620-MR Setup Guide Rack-mount Model (Model R620-LR, R620-MR) WARNING Do not install the server on a nonconforming rack. Install the server on a 19-inch rack conforming to the EIA standard. Do not use the server without a rack or install it on a nonconforming rack.
  • Page 23: Unpacking

    NovaScale R620-LR / R620-MR Setup Guide UNPACKING The following section describes necessary information to use the product properly and safely. Accessories This product is shipped with various accessories. See the attached list to make sure everything is included and check the individual items.
  • Page 24: Chapter 2

    Chapter 2 About Operating System This chapter gives essential information on the Windows system supported by the server and how to install it.
  • Page 25: Installing Windows Server 2003

    NovaScale R620-LR / R620-MR Setup Guide Installing Windows Server 2003 For installing an operating system on NovaScale/Fault Tolerant Server series, use EXPRESSBUILDER. IMPORTANT: The NovaScale/Fault Tolerant Server series is a precision instrument. You should ask maintenance personnel to install it. The Express Setup program is exclusively used for the NovaScale/Fault Tolerant Server series.
  • Page 26 NovaScale R620-LR / R620-MR Setup Guide About Windows Server 2003 Use the Express Setup program to install Windows Server 2003. Note the following at installation: IMPORTANT: Complete all the setups such as the memory expansion and the BIOS setting before installing Windows Server 2003.
  • Page 27: Chapter 3

    Chapter 3 Installing Server This chapter describes requirements for using the product properly and safely, the setup procedures to make NovaScale/Fault Tolerant Server series ready for use, and how to connect peripherals.
  • Page 28: Installation

    NovaScale R620-LR / R620-MR Setup Guide INSTALLATION This section describes installation of NovaScale/Fault Tolerant Server series. You can mount NovaScale/Fault Tolerant Server series on a rack that conforms to the EIA standards. IMPORTANT: NovaScale/Fault Tolerant Server series is a precision instrument. You should ask maintenance personnel to install To install a rack, contact your sales agent or maintenance personnel.
  • Page 29 NovaScale R620-LR / R620-MR Setup Guide WARNING Observe the following precautions to use the server safely. There is a risk of a death or serious injury. For details, see “Notes for Safe Handling” in Chapter 1. Do not install the server in non-designated places. Do not connect the ground wire to a gas pipe.
  • Page 30: Connection

    NovaScale R620-LR / R620-MR Setup Guide Temperature increase inside the rack and airflow If you install several components or the ventilation isn’t good inside the rack, the internal temperature may increase due to heat emitted from the components. When the operating temperatures of NovaScale/Fault Tolerant Server series (10 to 35°C) are exceeded, there is a risk of malfunction.
  • Page 31 NovaScale R620-LR / R620-MR Setup Guide Keyboard (via keyboard USB floppy Display hub to mouse) disk drive Hub (multiport repeater) LAN port for management To a 1000Mbps network (Only when there is a ft Remote Management Card) IMPORTANT: Connection of optional devices In the case of standard configuration, you need to complete setup of the operating system before mounting optional PCI cards or hard disks that you purchased separately.
  • Page 32 NovaScale R620-LR / R620-MR Setup Guide Insert the power cords to the AC inlets of the power unit. Then, secure the power cords using the locking springs on the power units. When completing connection to peripheral equipment, connect the two provided power cords to the server. After that, secure the cables with the cable tie provided in the server.
  • Page 33: Chapter 4

    Chapter 4 Windows Setup This chapter describes procedures for configuring boot monitoring function, setup, installing Windows, setting dual LAN configuration, setting dual disk configuration and so on.
  • Page 34: Express Setup

    NovaScale R620-LR / R620-MR Setup Guide Express Setup Use EXPRESSBUILDER to setup the NovaScale/ft Server series. IMPORTANT: NovaScale/ft Server series is a precision instrument. You should ask maintenance personnel to install it. You perform Express Setup for reinstallation. The Express Setup is the install program for the NovaScale/ft Server series. The Express Setup helps you to install Windows Server 2003.
  • Page 35: Setup Flow

    NovaScale R620-LR / R620-MR Setup Guide SETUP FLOW The following flow-chart illustrates the flow of the setup procedures for the NovaScale/R620-LR server and Step 2: Preparing for Express Setup R620-MR server. Step 3: Disabling Boot Monitoring Function Corresponding page numbers are shown in parentheses. Step 4: Starting the Express Setup Run [Setup] from EXPRESSBUILDER top menu Prepare for Windows Server 2003 Enterprise Edition installation...
  • Page 36: Step 1: Things Required For Setup

    NovaScale R620-LR / R620-MR Setup Guide Step 1: Things Required for Setup The following explains the setup procedure using the Express Setup program: IMPORTANT: Because “Express Setup” formats the entire area of the disk used for reinstallation, all the data on that disk will be deleted.
  • Page 37: Size Of The Partition To Be Created

    NovaScale R620-LR / R620-MR Setup Guide Size of the Partition to be Created The required minimum size of a partition to install the system can be obtained from the following formula: Size required for installation + paging file size + dump file size Size required for installation = 3 500 MB (Windows Server 2003 R2) = size of memory mounted* ×...
  • Page 38 NovaScale R620-LR / R620-MR Setup Guide Prepare the installation from the module#0. The location of the parts required for operations and check are shown below: CPU/IO module #1 Status LED POWER LED DISK ACCESS Front FT Status LED Vi w CPU/IO module #0 POWER...
  • Page 39: Step 3: Disabling Boot Monitoring Function

    NovaScale R620-LR / R620-MR Setup Guide Step 3: Disabling Boot Monitoring Function Check whether the power is ON and make settings for properly performing setup for later on. This equipment has a function to monitor the main unit at startup. (Enabled in the configuration at shipment) When reinstalling the operating system, this monitoring function needs to be disabled.
  • Page 40 NovaScale R620-LR / R620-MR Setup Guide When the message “Press <F2> to enter SETUP” or “Press <F2> to enter SETUP or Press <F12> to boot from Network” on the display screen, press F2. The BIOS Setup Utility “SETUP” starts and the Main menu is displayed on the screen. <Example>...
  • Page 41 NovaScale R620-LR / R620-MR Setup Guide Move the cursor onto “Monitoring Configuration” and press Enter. The Monitoring Configuration submenu appears. Move the cursor onto “Boot Monitoring” and press Enter. Parameters will be displayed. Among the parameters, choose “Disabled” and press Enter. The current display of the configuration for Boot Monitoring will be changed to “Disabled.”...
  • Page 42 NovaScale R620-LR / R620-MR Setup Guide Press Esc twice to go back to the Advanced menu, and then move the cursor onto "Exit" to display the Exit menu. Move the cursor onto “Exit Saving Changes” and press Enter. The confirmation window will appear. Select “Yes”...
  • Page 43: Step 4: Starting The Express Setup

    NovaScale R620-LR / R620-MR Setup Guide Step 4: Starting the Express Setup Set up with the Express Setup functions of EXPRESS BUILDER. “Express Setup” is a setup method for NovaScale series to smoothly configure settings as internal parameters and status of hardware and to install OS (Windows Server 2003) and various utilities by using the “EXPRESSBUILDER”...
  • Page 44: Flow Of Setup Procedures

    NovaScale R620-LR / R620-MR Setup Guide Flow of Setup Procedures The following flow-chart illustrates the setup procedures for Express Setup. Do you want to use the parameter file to proceed the setup? Read the Cautions and Restrictions. Confirm Confirm Insert the setup parameter FD Confirm (File Selection Screen) Already exists...
  • Page 45: Setup Procedures

    NovaScale R620-LR / R620-MR Setup Guide Setup Procedures Express Setup configures the settings for each of the parameters in the Wizard form. You can also save each of the parameters as one file (parameter file) to a floppy disk. CHECK: To execute Express Setup with a parameter file, one empty 1.44 MB formatted floppy disk is required.
  • Page 46 NovaScale R620-LR / R620-MR Setup Guide 7. Cautions for Express Setup are displayed. Read the When the setup goes ahead, your system will be rebooted some times automatically. displayed contents carefully and click [Confirm]. Please don’t remove the EXPRESSBUILDER CD-ROM and the Configuration diskette until other directions appear.
  • Page 47 NovaScale R620-LR / R620-MR Setup Guide 10. The confirmation dialog box will be displayed. If you want to verify the Setup information can be modified. parameter, select [Modify]. If you do not need to verify the parameter Are you sure you want to modify the information? and want to proceed to the installation, select [Skip].
  • Page 48 NovaScale R620-LR / R620-MR Setup Guide F9 key: Used to finish the configuration settings. → key: Used to move to the next screen. Role of Computer Compute r Name ← key: Used to return to the previous screen. Role of Computer Stand Alone Server ↑...
  • Page 49: Step 5: Windows Setup Wizard

    NovaScale R620-LR / R620-MR Setup Guide IMPORTANT: If you do not agree, the setup will be terminated and Windows Server 2003 will not be installed. Windows Server 2003 and the specified applications will be automatically installed. Log on to the system. 19.
  • Page 50: Novascale/Ft Server Series Duplication Rule

    NovaScale R620-LR / R620-MR Setup Guide NovaScale/ft Server Series Duplication Rule Be sure to set the dual configuration in the server. Also, when you set the duplex configuration, be sure to use one CPU/IO Module #0 Adapter and one CPU/IO Module #1 Adapter.
  • Page 51: Dual Configuration Setup

    NovaScale R620-LR / R620-MR Setup Guide Dual Configuration Setup The following describes the procedure to set dual LAN configuration. The procedure to set dual LAN configuration of the example 1 in “NovaScale/ft Server Series Duplication Rule” is explained. To set dual LAN configuration, log on as "Administrator" or a member of the group "Administrators". Start Device Manager.
  • Page 52 NovaScale R620-LR / R620-MR Setup Guide Enter the team name, and click [Next >]. Select the check boxes of the adapters you want to include to the team, and click [Next>]. Select “Adapter Fault Tolerance” or “Adaptive Load Balancing” as a team mode. (Usually select “Adapter Fault Tolerance”.) Click [Next >].
  • Page 53 NovaScale R620-LR / R620-MR Setup Guide Click [Finish]. Start a command prompt, and verify the physical MAC address of the team adapter with ipconfig /all. Select the team adapter that has been set, right-click on it and select [Properties] from the menu displayed to display the Properties window.
  • Page 54: Step 7: Setting Dual Disk Configuration

    NovaScale R620-LR / R620-MR Setup Guide Select the [Advanced] tab in the Properties window. Select [Locally Administered Address] from the [Settings] list box, and enter the MAC address of team adapter that you have checked to the [Value:] text box, and click [OK].
  • Page 55 NovaScale R620-LR / R620-MR Setup Guide Check that the hard disk to be converted is the hard disk where the system is installed and click [Convert]. If the selected hard disk contains a system partition, you will have to restart the computer to complete the upgrade of the hard disk.
  • Page 56: Step 8: Updating Software

    NovaScale R620-LR / R620-MR Setup Guide Right-click the dynamic disk volume for creating mirror, and click [Add Mirror…]. IMPORTANT: When you click [Add Mirror…], the [Logical Disk Manager] dialog box will appear. This is not an error. Click [OK]. If you restart the system while creating mirror, mirroring will not be completed.
  • Page 57: Step 9: Connecting And Configuring Options

    NovaScale R620-LR / R620-MR Setup Guide Step 9: Connecting and Configuring Options When there are optional PCI boards or peripheral devices to connect to the main unit, power off the main unit. Then, for connecting them, follow the instructions in “PCI board” in the separate User Guide and the manual of the devices. TIPS: If LAN or hard disks are added, you need to set dual configurations.
  • Page 58: Step 10: Creating Volume

    NovaScale R620-LR / R620-MR Setup Guide Step 10: Creating Volume For NovaScale/ft Server series, you need to create mirrors for all volumes. In case of creating a new volume except for e one that st ores the system partition, see “Hard Disk Configurations that can be built on the NovaScale/ft Server ries”in the separate User Guide.
  • Page 59: Step 12: Enabling Boot Monitoring Function

    NovaScale R620-LR / R620-MR Setup Guide < Setup of receiving SNMP packets from specific hosts only > Select [Accept SNMP packets from these hosts], specify IP addresses of the hosts, IP addresses of the servers to install Agent, and the loop-back address (127.0.0.1). <...
  • Page 60: Step 13: Making Settings For Failure Management

    NovaScale R620-LR / R620-MR Setup Guide Step 13: Making Settings for Failure Management Make the following settings beforehand to ensure quick recovery from failure. Set Mem ory Dump (De bug Information) This sectio n explains the setting for collecting memory dump (debug information) in the server. IMPORTA Notes on memory dump ma ntenance personnel designated by your sales agent are responsible for collecting memory dump.
  • Page 61 NovaScale R620-LR / R620-MR Setup Guide IMPORTANT: [Complete memory dump] should be specified for writing debug information. However, if the installed memory size is over 2 GB, specify [Kernel Memory Dump]; yo u cannot specify [Complete memory dump].Quick dump function is enabled when specifying the [Complete memory dump]. If you specify the setting other than the [Complete memory dump], the dump function for OS standard works.
  • Page 62 NovaScale R620-LR / R620-MR Setup Guide Clic k [Change] in the [ Virtual memory] box. nge he value set for [Initial Size] in the [Paging file size for selected drive] box to the [Recommended] valu or more, and then click [Set]. IMPORTANT: Be sure to create the file in the size more than [Recommended] value in the OS partition.
  • Page 63: Setting Dr. Watson

    NovaScale R620-LR / R620-MR Setup Guide Setting Dr. Watson Dr. W atson of Windows Server 2003 is a de ugger for application errors. When detecting an application error, Dr. Watson diagnoses the NovaScale/ft Server ries, and records the diagnostic information (log). Take the following steps to collect diagnostic information: Click [Run...] from [Start].
  • Page 64: Installing A Network Monitor

    NovaScale R620-LR / R620-MR Setup Guide Installing a Network Monitor A network monitor is useful for examining the causes of network failures and taking the countermeasures. To use th network monitor, you need to restart the system after the installation. It is recommended to install the network monitor before a failure occurs.
  • Page 65: Set Recovery Console

    NovaScale R620-LR / R620-MR Setup Guide Set Recovery Console TIPS: Recovery console is used for repairing the system when the system cannot be started for some reason. There are cautions to be taken for using the Recovery console. Refer to “Cautions for using the Windows Server 2003 Recov ery Console”...
  • Page 66: Step 14: Backing Up System Information

    NovaScale R620-LR / R620-MR Setup Guide Step 14: Backing up System Information fter setting up the system, back up the system information using the Off-line Maintenance Utility. ithout backup for system information, the information and settings that are specific to your server cann ot be restored the server is repaired.
  • Page 67: Chapter 5

    Chapter 5 Procedures after Completion of Installation This chapter describes how you install management utilities, how you back up system information, and setup of PCs on the network. You may need to confirm these procedures while the system is running.
  • Page 68: Installing Management Utilities

    NovaScale R620-LR / R620-MR Setup Guide Installing Management Utilities The provided "EXPRESSBUILDER" CD-ROM contains "ESMPRO Agent" for monitoring NovaScale/Fault Tolerant Server series and "ESMPRO Manager" for managing the NovaScale/Fault Tolerant Server series. Install and setup these utilities in the NovaScale/Fault Tolerant Server series or the computer (management PC) that manages the NovaScale/Fault Tolerant Server series.
  • Page 69 NovaScale R620-LR / R620-MR Setup Guide Preparation before Setup Be sure to read the following description before system installation or setup. To operate ESMPRO Agent, you need to make settings of TCP/IP and the SNMP of components associated with TCP/IP. TCP/IP Setting See the Help started from the Start menu for how to set TCP/IP.
  • Page 70 NovaScale R620-LR / R620-MR Setup Guide 6. Open the [Security] property sheet and make settings as follows; • Add the community name entered in Step 4 to [Accepted community names]. • Set its authority to [READ CREATE] or [READ WRITE]. •...
  • Page 71 NovaScale R620-LR / R620-MR Setup Guide Installation ESMPRO Agent is automatically installed together with the installation or re-installation of the NovaScale/Fault Tolerant Server series. ESMPRO Agent may be installed manually on the master control menu of EXPRESSBUILDER as follows: Login to the system with user name “Administrator.” Insert the CD-ROM "EXPRESSBUILDER"...
  • Page 72 NovaScale R620-LR / R620-MR Setup Guide IMPORTANT: Double-clicking to select a menu may display two same dialog boxes. Click the [End] button to close one of the dialog boxes. If you click the [Cancel] button during setup, the message asking whether to stop or not to stop the installation will appear.
  • Page 73 NovaScale R620-LR / R620-MR Setup Guide Setting up ESMPRO Agent The settings of installed ESMPRO Agent remain unchanged from those at shipment. Click the [Start] button, [Setting], and [Control Panel] sequentially to open [Control Panel]. If you double-click the [ESMPRO Agent] icon in [Control Panel], the property dialog box will appear. Modify the setting of each sheet in the dialog box to be fit to the used environment.
  • Page 74: Esmpro Manager

    NovaScale R620-LR / R620-MR Setup Guide Using EXPRESSBUILDER: Make the main menu of the ESMPRO setup appear by referring to the section "Install" in this document. Click [ESMPRO Agent]. The “Welcome” dialog box appears. Select [Delete] and then click the [Next] button. Now ESMPRO Agent is uninstalled.
  • Page 75: Verifying Geminiengine Control Software Version

    Changing the Color Quality of the Display to 32-bit The default color quality of the graphics driver is set to 16 bits for the NEC Express5800/ft series. The server rarely displays the following message when accessing a floppy disk and becomes unable to access the floppy disk.
  • Page 76: About Windows Update (Applying Security Patches)

    NovaScale R620-LR / R620-MR Setup Guide IMPORTANT: If you want to apply service packs, contact your sales agent about the application status, and apply service packs to NovaScale/Fault Tolerant Server series. About Windows Update (Applying Security Patches) Before updating Windows modules by using the Windows Update function on NovaScale/Fault Tolerant Server series, make sure to read the description of each module.
  • Page 77: Chapter 6

    Chapter 6 Troubleshooting This chapter describes what to do when files needed to operate the OS are damaged and any trouble occurs on the product.
  • Page 78: System Repair

    NovaScale R620-LR / R620-MR Setup Guide SYSTEM REPAIR If the system cannot be operated for some reason, use Recovery Console to restore the system. However, this method is only recommended to users or administrators who have good knowledge of the system. When you have restored a damaged file by using Recovery Console, always update the system as described later in this chapter.
  • Page 79: Preparation

    NovaScale R620-LR / R620-MR Setup Guide (b) Log on to the Recovery Console, and execute the following command. (The default is FALSE) set AllowRemovableMedia = TRUE IMPORTANT: The dynamic disk can be written from the Windows Server 2003 Recovery Console once the setting shown above is made.
  • Page 80 NovaScale R620-LR / R620-MR Setup Guide Insert the EXPRESSBUILDER CD-ROM into the drive of the server. Then, reset (pressing Ctrl + Alt + Delete) or power off/on NovaScale/Fault Tolerant Server series to reboot it. The system will start up from the CD-ROM to start EXPRESSBUILDER. From the [Tools] menu, select [Create Support Disk].
  • Page 81: Starting Up Recovery Console

    NovaScale R620-LR / R620-MR Setup Guide Starting up Recovery Console You can start up Recovery Console in two ways: Start up Recovery Console installed on the system. Start up Recovery Console from the Windows Server 2003 CD-ROM. Installing Recovery Console on the system 1.
  • Page 82 NovaScale R620-LR / R620-MR Setup Guide 3. When the screen to select SCSI drivers appears, follow the steps below. (a) Press the S key. (b) Insert the “Windows Server 2003 OEM-DISK for EXPRESSBUILDER” into the floppy disk drive, and then press Enter. (c) Select all SCSI adapter list in the floppy disk and then press Enter.
  • Page 83 NovaScale R620-LR / R620-MR Setup Guide When you start up Recovery Console from Windows Server 2003 CD-ROM, the following message appears. Press the R key to boot Recovery Console. Welcome to Setup. This portion of the Setup program prepares Microsoft(R) Windows(R) to run on your computer.
  • Page 84: Updating The System

    NovaScale R620-LR / R620-MR Setup Guide Updating the System IMPORTANT: NovaScale/Fault Tolerant Server series is a precision instrument. You should ask maintenance personnel to update the system. You will need to update the system after you repair the system using Recovery Console. IMPORTANT: Make sure to follow the steps below when you have restored the system by using Recovery Console.
  • Page 85 NovaScale R620-LR / R620-MR Setup Guide Select the [Settings] tab in the Properties window, and click [Remove Team]. The confirmation dialog will be displayed. Click [Yes]. Follow the steps below to update the system: Do not input or output data during the update process. a) After logging on to the system as a user with the Administrative account, insert EXPRESSBUILDER CD-ROM into the drive of the server.
  • Page 86 NovaScale R620-LR / R620-MR Setup Guide After the system update is completed, the dialog box below will be displayed. Click [OK]. The system will be rebooted. Eject a CD from CD-ROM drive after the reboot process starts. IMPORTANT: If the message, “Windows - FT Orphaning A disk that is part of a fault-tolerant volume can no longer be accessed”...
  • Page 87: Installing Geminiengine Control Software

    NovaScale R620-LR / R620-MR Setup Guide Installing GeminiEngine Control Software Install the GeminiEngine Control Software. IMPORTANT: Terminate all programs before starting the installation. You must terminate all the programs because the software will not be installed successfully, especially when the Microsoft management console is running.
  • Page 88: Troubleshooting

    NovaScale R620-LR / R620-MR Setup Guide TROUBLESHOOTING This section describes what you should do when a trouble occurs in the product. Problems with EXPRESSBUILDER When the NovaScale/Fault Tolerant Server series is not booted from the EXPRESSBUILDER CD-ROM, check the following: Did you insert the EXPRESSBUILDER CD-ROM during POST and restart the server? →...
  • Page 89: Problems With Windows Setup

    NovaScale R620-LR / R620-MR Setup Guide Problems with Windows Setup The following message is displayed when the setup starts. The specified disk is not found. Terminating SW → The disk to install the system is not connected properly. Check if the hardware is properly installed and connected.
  • Page 90 NovaScale R620-LR / R620-MR Setup Guide “Complete memory dump” cannot be specified to the write debug information on “Set Memory Dump” (Debug Information). → “Complete memory dump” cannot be specified (not displayed) if the memory size exceeds 2 GB. Specify “Kernel memory dump”...
  • Page 91: About The Express Setup

    NovaScale R620-LR / R620-MR Setup Guide About the Express Setup The following message appeared when installation has been attempted by using a hard disk drive whose size is smaller than the specified partition size: The specified partition size has exceeded the capacity of the hard disk. The setup created the partition at the maximum size that can be reserved on the hard disk.
  • Page 92 NovaScale R620-LR / R620-MR Setup Guide Though a large value was specified for the partition size, it turned out when Windows started that the system partition created was 4095 MB. Did you specify a value larger than the actual size of the area in the [Partition Size]? →...
  • Page 93 NovaScale R620-LR / R620-MR Setup Guide The event log below is recorded after executing Express Setup: Source : HASSETUP Type : Error Event ID : 201 Description : HASSETUP: The module in one side is not recognized. → GeminiEngine Control Software is not properly installed because one of the CPU/IO modules could not be recognized during its installation.
  • Page 94: Problems With Esmpro Setup

    NovaScale R620-LR / R620-MR Setup Guide Problems with ESMPRO Setup A menu which cannot be chosen with a setup main menu. → The available menus vary depending on the OS types. (The menus that cannot be installed are displayed in gray.) Stop the setup of ESMPRO Agent on the way.
  • Page 95: Problems With System Repair

    NovaScale R620-LR / R620-MR Setup Guide Problems with System Repair “Press F6 if you need to install a third party SCSI or RAID driver…” was not displayed and there was no chance to enter when “When starting Recovery Console from Windows Server 2003 CD-ROM” was performed. Did you press any key when the message “Press any key to boot from CD”...
  • Page 96 This page is deliberately left empty.

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