iDect Eclipse Plus User Manual

Dect telephone with answering machine

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Summary of Contents for iDect Eclipse Plus

Page 1 TECHNICAL DETAILS Standard Digital Enhanced Cordless Telecommunication (DECT) Frequency range 1.88 to 1.9 GHz (bandwidth = 20 MHz) Channel bandwidth 1.728 MHz USER GUIDE Operating range Up to 300m outdoors; Up to 50m indoors Eclipse Plus Call Blocker Operating time Standby: 230 hours; Talking: 13 hours Eclipse Plus Twin Call Blocker Battery charge time: 15 hours Eclipse Plus Triple Call Blocker Temperature range Operating: 0 C to 40 C; Storage: ‐20 C to 60 C Eclipse Plus Quad Call Blocker Electrical power Base unit power adapter: Ten Pao: S003IB0600050 & S003IV0600050 DECT Telephone with Input 100‐240Vac 50‐60Hz; Output 6VDC/500mA. answering machine Charger unit power adapter: Ten Pao: S003IB0600015 & S003IV0600015 ...
Page 2: Table Of Contents
Table of Contents Paging..................20 IMPORTANT SAFETY INSTRUCTIONS..........6 Switching the Handset On/Off........... 20 INSTALLING YOUR PHONE ..............9 To Lock/Unlock the Keypad ............20 Connecting the Base Station ............9 4.10 Make an Internal Call (Multi ‐ handset models only) ....21 Installing and Charging the Rechargeable Batteries ....9 4.11 Initiate an Intercom Call ............21 Removing the back cover of the Eclipse Plus Handset ....10 4.12 Answer an External Call during an Intercom Call....... 22 GETTING TO KNOW YOUR PHONE........... 11 4.13 Initiate an Intercom during a Call ..........22 Overview of the Handset, Base Station ........11 4.14 Transfer an External Call to another Handset......
Page 3 6.2.1 Access the Redial List............. 31 Change the Recall Time............. 44 6.2.2 Save a Redial Number into the Phonebook ......31 10 CALL BLOCKER ................. 45 6.2.3 Edit a Redial Number............. 32 10.1 Caller ID (CID) Type..............45 6.2.4 Delete a Redial Number ............32 10.1.1 CID Type Setting ..............46 6.2.5 Delete All Entries from the Redial List ........32 10.2 DND (Do Not Disturb)..............47 CLOCK AND ALARM SETTINGS............33 10.2.1 DND On/Off Setting ............... 47 Date and Time Settings .............
Page 4: Important Safety Instructions
11.5 Message Playback ..............60 1 IMPORTANT SAFETY INSTRUCTIONS 11.6 Delete All Messages ..............61 Please follow these safety instructions when using your telephone equipment to reduce risk of fire, electric shock and injury: 11.7 Announcement................61 Read and understand all the instructions. Follow all warnings and instructions marked on the product. 11.7.1 Record a Personal Announcement ........62 Unplug this product from the wall outlet before cleaning. Do not use 11.7.2 Listen to an announcement........... 62 liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning. 11.7.3 Delete a Personal Announcement......... 63 Keep this product away from hot, humid conditions or strong sunlight, and don’t let it get wet or use it near water (for example, 11.8 Remote Access ................63 near a bath tub, kitchen sink, or swimming pool). 11.8.1 Access the Answering Machine Remotely ......64 Do not overload wall outlets and extension cords as this can result ...
Page 5 Call Blocker Function Package Content for single model The Eclipse Plus Call Blocker system can be programmed to block certain The package contains the following items: call types or calling numbers. (See section 10.)  1 Eclipse Plus Handset For most of the Call Blocking functions you must subscribe to and receive  1 Base Station the Caller Display service from your telephone line provider.  1 Mains Power Adapter for the Base Station When a blocked call is received, the base and handsets will not ring, but  1 Telephone Line Cord the handset will show the caller display information and the backlight  2 AAA NiMH Rechargeable Batteries will turn on. If the answering machine is enabled, it will answer a blocked  1 Back Cover for the Eclipse Plus Handset call after its normal set number of rings and it will record any message  1 Back Cover Unlock Tool left by the caller, but with no call screening.  1 User Guide NOTE: Other telephones connected in parallel to the Eclipse Plus Call Note: If you have purchased a Twin, Triple or Quad system, you will also Blocker may affect its operation. have the corresponding extra handset(s) and batteries, a charging pod and a back cover for each extra handset. Handset & Base Connection When purchased, all handsets are already registered to the base unit and should link to it when they are all powered up. To use your cordless handset and base unit together, you must be ...
Page 6: Installing Your Phone
2 INSTALLING YOUR PHONE 2.3 Removing the back cover of the Eclipse Plus Handset Insert the supplied key into the groove as 2.1 Connecting the Base Station To the indicated in the illustration and twist it To the mains Plug the mains power cable and telephone telephone line clockwise to release the back cover power socket socket line cord into the base station. Plug the power adapter into a 100 ‐ 240Vac, If you have a broadband line 50 ‐ 60Hz mains power socket, and the If you connect your telephone to a line with a telephone line cord into a telephone broadband connection, you will need to line socket. insert a micro‐filter between the telephone Warning: and the telephone line; otherwise you may Always use the cables provided in the box. get interference between the telephone and Use only the supplied adaptor. Using other power the broadband, which could cause problems. cables may damage the unit. In a home with broadband, every telephone must have ...
Page 7: Getting To Know Your Phone
3 GETTING TO KNOW YOUR PHONE 3.2 Handset keys definition EARPIECE 3.1 Overview of the Handset, Base Station Displays menus, phone numbers, handset LCD DISPLAY Handset Base station (top) name, date/time and status icons. In standby mode, press to enter the Main Menu list. MENU/OKAY Press to select an item, or to save an entry or setting. In menu mode, press to scroll up. During a call or message playback, press to CID, VOLUME +, UP increase the volume. ...
Page 8: Display Icons And Symbols
3.3 Display Icons and Symbols In menu mode, press to scroll down. The home screen gives you information on the current status of the phone. During a call, or message playback, press PHONE BOOK, to decrease the volume. VOLUME ‐, DOWN In standby mode, press to access the phonebook list. During pre‐dialling, press to delete the last digit entered. During a call, press to end the call. POWER ON/OFF, During programming, press to cancel and PHONE OFF exit without making changes. Icon Meaning In standby mode, press and hold to power Displays when the battery is fully charged. ...
Page 9: Menu Map And Menu Navigation
Turns on when confirmation of selection or 3.4 Menu Map and Menu Navigation programming is available. From the home screen, press to access ANS. SYSTEM, the first Turns on during phonebook editing mode to delete the last digit. option in the Main Menu list. Turns on during menu mode when you can Press or to go to other options in the menu list. return to the previous state or previous step. Turns on when the screen display is on. Press to enter a sub‐menu or function. Press to go back to the previous level. Press to cancel the current operation and return to the home screen. Note: If you do not press any key on the handset for 15 seconds, the display will automatically return to the home screen. SETTINGS CALL BLOCKER ANS. SYSTEM PHONEBOOK CLOCK&ALARM HANDSET OPTS PLAY NEW ENTRY DATE & TIME ...
Page 10: Text And Number Entry
3.5 Text and Number Entry 4 USING YOUR PHONE The following table shows you where each letter and punctuation character can be found, by using repeated presses of the alphanumeric 4.1 Make a Call keypad. This will be helpful when storing a name in the phonebook or 4.1.1 Pre‐dialling renaming your handset. For example, to enter the name Tom: Enter the phone number (maximum 24 digits). T Press once O Press three times If you make a mistake, press to delete the last entered number. M Press once In editing mode, a cursor is displayed to indicate the current text entry Press to dial the phone number. position. It is positioned at the right of the last character entered. 4.1.2 Direct Dialling Writing Tips: Press . Once a character is selected, the cursor will move to the next position after a short pause. Dial the number. Press ...
Page 11: Call From The Phonebook
4.1.5 Call from the Phonebook 4.6 Mute/Unmute the Microphone When the microphone is muted, the handset displays MUTE ON, and Press in standby mode. your caller cannot hear you. Press or to select the desired entry in the During a call, press to turn on/off the microphone. phonebook and then press to dial out the selected 4.7 Paging The paging feature enables you to locate a missing handset if the handset phonebook number. is in range and contains charged batteries. Press the under the base unit. 4.2 Answer and End a Call • All the registered handsets that are in range will start to ring. When the phone rings, press . You can stop the paging by pressing any key on a handset or the under the base unit again. To end a conversation, press . Warning: When the handset is ringing, please do not hold it too close to 4.8 Switching the Handset On/Off your ear as the volume of the ringing tone may damage your hearing. ...
Page 12: Make An Internal Call (Multi - Handset Models Only)
4.10 Make an Internal Call (Multi ‐ handset models only) 4.12 Answer an External Call during an Intercom Call The system allows an intercom call between any two handsets You will hear an alert tone when you receive an incoming external call registered to the same telephone base. It also allows you to transfer during an intercom call, and you can choose from the following options: external calls from one handset to another, and set up a 3‐way conference with two handsets and an external call. Press to cancel the intercom call and let the handsets receive If you try to make a call while another handset is already on an external call, you will be connected to the call in conference mode normal incoming ringing. automatically, without giving any warning to the other parties. 4.11 Initiate an Intercom Call Press to answer the incoming call and end the intercom call. In standby mode, press . Press to answer the incoming call and put the intercom call • Intercom is established immediately if there are only 2 on hold. registered handsets. • If there are more than 2 registered handsets, the handset When the incoming external call is connected and the intercom call numbers which are available for intercom will be displayed. is on hold, press and hold to start a three‐party conference Press the handset number you wish to call or press to call all handsets. call with both the incoming and the intercom parties. Press ...
Page 13: Transfer An External Call To Another Handset
Note: If there is no answer from the called handset, or you wish to 5 PHONEBOOK cancel the intercom call before it is answered, press to return to The handset can store up to 200 phonebook entries. Each phonebook entry can have a maximum of 24 digits for the phone number and 12 the external call. characters for the name. Press on the called handset to answer the internal call, where both 5.1 Store a Contact in the Phonebook internal callers can talk. From the home screen, press . When the intercom call is connected, you can choose from the following options on the originating handset: Press or to PHONEBOOK and then press to select. Press and hold for 2 seconds to connect both handsets to Press to select NEW ENTRY. the call in conference mode. • The screen displays ENTER NAME. Press on handset to terminate the intercom on that handset, Enter the name of the contact (maximum 12 characters) using the keypad. and leave the external call connected to the other handset. 4.14 Transfer an External Call to another Handset If you make a mistake, press ...
Page 14: Access The Phonebook
5.2 Access the Phonebook 5.3 Modify a Phonebook Entry From the home screen, press to open the phonebook list. From the home screen, press to open the phonebook list. Press or to select the entry you want to modify. Alternatively, from the home screen, you can press , then or to PHONEBOOK, then press and Press to open the phonebook menu options. or to VIEW ENTRIES, then press to open the Press or to EDIT ENTRY and then press to select. • The current name is displayed. phonebook list. Edit the name using the keypad, using to delete characters. • The phonebook entries are listed in alphabetical order. Press or to scroll through the list of entries. Press to confirm. Press to view the details of the selected entry. Edit the number and then press ...
Page 15: Delete All Entries From The Phonebook List
5.5 Delete All Entries from the Phonebook List 5.6 DIRECT ACCESS MEMORY In addition to the phonebook memory, there are 2 direct access From the home screen, press to open the phonebook list. memories (Keys 1 & 2) on all handsets. A long press on the keys in standby mode will automatically dial the stored phone number. Press to open the phonebook menu options. 5.6.1 Add Direct Access Memory Press or to DELETE ALL and then press to select. From the home screen, press to open the phonebook list. • CONFIRM? is displayed. Press then or to DIRECT MEM. Press again to confirm. • A confirmation tone is played. Press then or for KEY 1 or KEY 2. Press to show the stored name or NO NUMBER if it is empty. Press , to select EDIT NUMBER and show the currently stored name or just ENTER NAME if it is empty. ...
Page 16: Caller Display (Network Dependent)
6 CALLER DISPLAY (NETWORK DEPENDENT) 6.1 Call Log The Call Log stores the last 20 external calls for the handset, whether or If you have subscribed to the Calling Line Identification (CLI) service with not you have answered the call. your network service provider, the phone number of your caller will Only the most recent call is saved if there are repeat calls from the same number. appear on the handset display when there is an incoming call and then When the Call Log is full, the next new call will replace the oldest entry. stored in your Call Log. If the caller’s number is stored in your phonebook along with a name, the 6.1.1 Access the Call Log name will appear on the handset display when the call is received and in From the home screen, press on your handset. the Call Log. Press or to browse through the call list. Note: • The calls are displayed in chronological order with the most If the call is from someone whose number is withheld (e.g. by recent call at the top of the list. dialling 141), the handset will display WITHHELD when you receive the call and in the Call Log afterwards. 6.1.2 Save a Call Log Entry into the Phonebook If the call is from someone whose number is unavailable (e.g. an From the home screen, press . international call or from a private exchange), the handset will ...
Page 17: Delete All Entries In The Call Log
6.1.4 Delete All Entries in the Call Log 6.2.3 Edit a Redial Number From the home screen, press . From the home screen, press . Press . Press or to select an entry and then press . Press or to DELETE ALL and then press to select. Press or to EDIT ENTRY and then press to select. • CONFIRM? is displayed. Edit the number and press to confirm. Press again to confirm. • A confirmation tone is played. • A confirmation tone is played. Press to return to standby mode. 6.2 Redial List The redial list stores the last 10 numbers dialled for the Eclipse Plus 6.2.4 Delete a Redial Number Handset. A maximum of 24 digits can be displayed for each entry. ...
Page 18: Clock And Alarm Settings
7 CLOCK AND ALARM SETTINGS 7.2 Change the Time Format The time can be displayed either as 12‐hour or 24‐hour. The default 7.1 Date and Time Settings setting is 24 HOURS. If you have subscribed to the Calling Line Identification service, the time and From the home screen, press . date settings will be automatically updated by the network when you receive an incoming call, but you may still need to set the correct year. Press or to CLOCK&ALARM and then press You can also set the date and time manually. to select. From the home screen, press . Press or to SET FORMAT and then press Press or to CLOCK&ALARM, then press to select. to select. Press again to select DATE & TIME. Press again to select TIME FORMAT. • The last stored date is displayed, with the third digit of the • The current setting is displayed. year flashing. Press or to select 12 HOURS or 24 HOURS and Enter the current date and press ...
Page 19: Alarm Settings
7.3 Alarm Settings 7.3.1 Set the Alarm Tone An alarm can be set on a handset, to sound at a set time only once or You can select from 3 alarm melodies. repeated each day. When an alarm is set, the alarm icon is shown on the handset display. From the home screen, press . When the alarm time is reached, the handset will flash ‐ALARM‐ on the display and sound an alarm for 1 minute, at the same volume setting as Press or to CLOCK&ALARM and then press the handset ringer. If the ringer is off, it will ring at volume setting 1. When the alarm rings, you can press any key on the handset to stop the to select. ringing, even if the key lock is activated. Press or to ALARM MELODY and then press to From the home screen, press . select. Press or to CLOCK&ALARM and then press to Press or to select the desired alarm tone (each select. tone will sound as it is selected) and then press to confirm. Press or to ALARM and then press to select. •...
Page 20: Handset Options
8.3 Set the Ring Tone 8 HANDSET OPTIONS You can select from 10 ringer melodies for both internal and external calls. Your phone comes with a selection of settings that you can change to personalise your phone to the way you like it to work. From the home screen, press . 8.1 Rename the Handset Press or to HANDSET OPTS and then press to You can change the name shown on the handset in standby mode. In standby, press then or for HANDSET select. OPTS. Press or to RINGER&TONES and then press to Press for HANDSET NAME and show the current name. select. Press to erase letters, and enter a new name, up to 10 letters. Press or to RING TONE and then press to Press to confirm select. ...
Page 21: Set The Key Tone
8.4 Set the Key Tone 8.6 Set Auto Hang‐up The handset emits a tone with each key press. You can choose to turn This function enables you to end a call automatically by simply placing this tone on or off. The default setting is ON. the handset back on the base unit or a charging pod. By default, the Auto Hang‐up feature is ON, but it can be turned off. From the home screen, press . From the home screen, press . Press or to HANDSET OPTS and then press to select. Press or to HANDSET OPTS and then press to Press or to RINGER&TONES and then press to select. select. Press or to KEY TONE and then press to select. Press or to AUTO HANG‐UP and then press to Press or to select ON or OFF and then press select. to confirm. ...
Page 22: Settings
9 SETTINGS 9.3 Register Additional Handsets Press and hold the under the base unit for approximately 5 seconds. 9.1 Change the Master PIN • The message indicator on the base will flash for up to 1 The Master PIN is used for registration/deregistration of handsets and minute, while it is in registration mode. for accessing the answering machine remotely. The default Master PIN number is 0000. The maximum length of the Master PIN is 8 digits. On the handset, press . Note: If you forget your PIN code, you can reset it to its default 0000 using a handset Reset function. Press or to SETTINGS and then press to select. From the home screen, press . Press or to REGISTRATION and then press to select. Press or to select SETTINGS and then press Enter the Master PIN and then press to confirm. Note: After entering the Master PIN on the handset, to select. •...
Page 23: Reset The Unit
Note: After confirming the handset you want to remove: 9.6 Change the Recall Time • A confirmation tone is played to indicate successful You may need to press to send a Flash signal (also called Recall or deregistration. • PLS REG H/S is displayed on the home screen of the Timed Break Recall) if you are connected to a PBX or using certain unregistered handset. network services. You should normally leave the Recall Time at its • During steps 1‐5, f no handset key is pressed within 10 default setting, Short (100ms), as this is the standard recall required in seconds, the procedure will abort and the handset returns to the UK telephone network. However, it can be changed to Medium standby mode. (270ms) or Long (600ms) if your telephone is connected to a PBX that 9.5 Reset the Unit You can reset your phone to its default settings with this feature. requires a different recall time. Note: Upon reset, all your personal settings, call log, redial list, Blacklist 1. From the home screen, press . and Whitelist entries will be deleted and the phone will return to its default settings, including the Master PIN. However, your phonebook will Press or ...
Page 24: Call Blocker
10 CALL BLOCKER 10.1.1 CID Type Setting If you have subscribed to the Caller ID service from your telephone line From the home screen, press . provider, you can use the call blocker feature to block certain calls Press or to show CALL BLOCKER. automatically by adding numbers into the Black List (see 10.3). You can also choose a Do Not Disturb (DND) feature to block all calls or Press to show CID TYPE and press again to select. allow only certain calls from numbers in your White List (see 10.2). You can also block by Call Type for cases where calls are usually received Press or for WITHHELD, INTERNATIONAL, without a calling number, such as Withheld and Unavailable (see 10.1). UNAVAILABLE or PAYPHONE. 10.1 Caller ID (CID) Type The CID TYPE menu allows you to block different types of call. Press to select. The telephone will not ring but the display backlight will turn on if a Press or to select BLOCK or ACCEPT Blocked call is received, and if the answering machine is turned on it will answer the call after its set number of rings. • BLOCK: Phone does not ring, but CID shown for selected call type. • ACCEPT: Phone rings normally for selected call type. Four Call Types can be blocked independently: ...
Page 25: Dnd (Do Not Disturb)
10.2 DND (Do Not Disturb) 10.2.2 Start & End Time Setting The DND menu allows you to set different blocking conditions. The default setting for the START & END time is with both set to 00:00, so The Eclipse Plus telephone will not ring if a blocked call is received, but that when DND is turned on it will be active all the time. the backlight will still turn on, and if the answering machine is turned You can set them to different times if you only want the DND to be active on it will answer the call after its set number of rings. for part of each day (for example: start time: 10:00, end time: 12:00 if Two DND MODES can be set: you do not want to be disturbed by calls between 10:00 and 12:00.) DND BLOCK ALL – all calls will be blocked ON will appear on the handset screen during the timed DND period. ALLOW W.LIST – only WHITELIST entries will be allowed, with all Note: If DND ON/OFF is ON, with set START & END times, and you set the other calls blocked. DATE & TIME in CLOCK&ALARM, when your phone receives its first call, Except for BLOCK ALL, the call blocking will only work if you subscribe the caller id service may update the date and time shown on the handset to the Caller Display Service and the phone receives calling number screen, and your phone may still ring , but subsequent blocked calls information. during the DND period will not ring. 10.2.1 DND On/Off Setting From the home screen, press . The DND ON/OFF default setting is OFF. If you set DND ON/OFF to ON, Press or to show CALL BLOCKER. DND ON will appear on the handset screen, and your phone will not ring when it receives a blocked call, but will still show the caller id. Press to select, then ...
Page 26: Dnd Mode Setting
10.2.3 DND Mode Setting 10.2.4 White List Setting DND MODE allows you to set two different blocking conditions: The WHITELIST can store up to 20 entries from the phonebook, and these entries will not be blocked if ALLOW W.LIST is set in the DND MODE BLOCK ALL ‐ all calls will be blocked (including WHITELIST entries). setting (see 10.2.3). ALLOW W.LIST – only WHITELIST entries (see 10.2.4) will be Note: You must subscribe to the Caller Display Service for ALLOW W.LIST allowed, with all other calls blocked. to work, by comparing received numbers with entries in the WHITELIST. The DND MODE can be set to be on all the time, or only on during a In the WHITELIST menu you can ADD FROM PB (phone book) or VIEW START&END period (see 10.2.2). ENTRIES, to add entries into the WHITELIST or view WHITELIST entries. Except for BLOCK ALL, call blocking will only work if you subscribe to the Note: You also can delete entries when in VIEW ENTRIES. Caller Display Service and the phone receives calling number information. When a blocked call is received, the telephone will not ring, but the 10.2.4.1 Add White List Entries display backlight will turn on and show the calling number, if received, and the answering machine will answer the call after its set number of From the home screen, press . rings if it is turned on. Press or to show CALL BLOCKER. From the home screen, press . Press to select and then or to show DND. Press ...
Page 27: Blacklist
10.2.4.2 View White List Entries 10.3 BLACKLIST You can use the black list function when you do not want to be disturbed by Follow steps 1 to 5 in 10.2.4.1 above. calls from specific numbers. Press or to show VIEW ENTRIES The BLACKLIST can store up to 20 numbers that are entered manually, and these entries will be blocked if BLACKLIST ON/OFF is set ON. Press to see the first entry in the list. Note: You must subscribe to the Caller Display Service for BLACKLIST call Press or to view other entries. blocking to work, by comparing received numbers with entries in the Note: Entries are stored in the order they were entered. BLACKLIST. In the BLACKLIST menu you can add a NEW ENTRY or VIEW ENTRIES or 10.2.4.3 Delete White List Entries set different BLOCK MODES. Follow steps 1 to 4 in 10.2.4.2 above to find the entry you want to 10.3.1 Blacklist On/Off Setting delete. The default setting for BLACKLIST ON/OFF is ON, but you can turn it OFF. Press to show DELETE. From the home screen, press . Press to show CONFIRM?. Press or to show CALL BLOCKER Press ...
Page 28: Add A New Blacklist Entry
10.3.2 Add a New Blacklist Entry 10.3.3.1 Edit Blacklist Entries Use NEW ENTRY to add a number into the BLACKLIST. Follow steps 1 to 4 in 10.3.3 above to find the entry to edit. From the home screen, press . Press to show EDIT ENTRY. Press or to show CALL BLOCKER. Press to select and show the number to edit. Press to select, then or to show BLACKLIST. Press to delete digits, and use the main keypad to add digits. Press to select, then or to show NEW Press to confirm the change. ENTRY.  A confirmation tone is played. Press to show ENTER NUMBER, then enter the number you 10.3.3.2 Delete Blacklist Entries want to add into the BLACKLIST. Follow steps 1 to 4 in 10.3.3 above to find the entry to delete. Press to confirm. ...
Page 29: Block Mode
11 ANSWERING MACHINE 10.3.4 Block Mode Your phone includes a telephone answering machine that records When the BLACKLIST ON/OFF function is set ON, there are two options unanswered calls when it is on. for BLOCK MODE: The answering machine can store up to 59 messages within the  maximum recording time of approximately 30 minutes and each CID/TAM ON ‐ when you receive a call from a BLACKLIST message can be up to 3 minutes long. number, your phone will not ring, but the display backlight When the answering machine is on, calls are answered after the set will turn on and show the calling number, and the RING DELAY. If you have selected RECORD MSGS, then the caller can leave you a answering machine will answer the call after its set number message after hearing your announcement. of rings if it is turned on. If you have selected ANSWER ONLY mode, the caller can only listen to  CID/TAM OFF ‐ when you receive a call from a BLACKLIST your announcement but cannot leave you a message. If the answering machine memory is full, the answering machine number, your phone will not ring, the display backlight will LED on the base flashes rapidly, the answering machine icon on the not turn on or show the calling number, and the answering handset flashes slowly, and the ANSWER ONLY announcement will machine will not answer the call. be played to new callers. You will have to delete some messages before any new ones can be recorded. Warning: The phone will give no indication that there is an incoming call, so if you pick up the handset to make a call 11.1 Turning the Answering Machine On/Off ...
Page 30: Answer Mode
11.2 Answer Mode 11.4 Answering Machine Settings The phone comes with two pre‐recorded announcements for the 11.4.1 Set the Ring Delay respective answer modes: ANSWER ONLY and RECORD MSGS. You can select the number of rings before the answering machine By default, the answer mode is RECORD MSGS, which allows a caller to answers a call and starts playing the announcement. leave a message on the answering machine after hearing the You can set the delay from 2 to 7 RINGS or TOLL SAVER on the handset. announcement. This can be changed to ANSWER ONLY mode, which does not allow callers to leave any messages on the answering machine IMPORTANT: If your network voice messaging system (e.g. the 1571 after hearing the announcement. service) is enabled, you must set your RING DELAY to less than 6 rings; otherwise the network service will answer all your calls before the 11.3 Set Answer Mode answering machine of your telephone and prevent it from recording any messages. From the home screen, press . Press again to select ANS. SYSTEM. From the home screen, press . Press or to ANSWER MODE and then press Press again to select ANS. SYSTEM. to select. Press ...
Page 31: Activate/Deactivate Remote Access
11.4.2 Activate/Deactivate Remote Access 11.5 Message Playback When there are new messages on the answering machine, the tape icon From the home screen, press . flashes on the handset screen. Press again to select ANS. SYSTEM. From the home screen, press . Press or to ANS. SETTING and then press to select. Press again to select ANS. SYSTEM. Press or to REMOTE ACC. and then press to select. Press again to select PLAY. • Your messages will automatically playback through the Press or to select ACTIVATE or DEACTIVATE and handset’s speakerphone. • The display will show the message number and the date and then press to confirm. time of the call. • A confirmation tone is played. •...
Page 32: Delete All Messages
11.6 Delete All Messages 11.7.1 Record a Personal Announcement You can choose to replace the default announcement with your own Note: Only old messages can be deleted. New messages must be played personal announcements, of up to 2 minutes length. before they can be deleted. From the home screen, press . From the home screen, press . Press again to select ANS. SYSTEM. Press again to select ANS. SYSTEM. Press or to ANNOUNCEMENT then to select. Press or to select DELETE ALL and then press . Press or to select ANSWER ONLY or RECORD Press again to confirm. • A confirmation tone is played. MSGS and then press to confirm. Press to return to standby mode. Press ...
Page 33: Delete A Personal Announcement
11.7.3 Delete a Personal Announcement 11.8.1 Access the Answering Machine Remotely If you want to return to using the default announcement, simply delete Dial your phone number from any touch‐tone phone. your personal announcement. When your answering machine answers your call and starts Follow steps 1 to 4 in 11.7.1 above. playing your announcement, press the < # > key. • The announcement will stop playing. Press or to DELETE and press to confirm. Enter your Remote Access Code (same as your Master PIN code) within • The default pre‐recorded announcement plays through the 8 seconds using the numeric keypad on the touch‐tone phone. phone’s speaker. Note that the answering machine will drop the call if you do not • Press if you wish to listen to the announcement enter the Master PIN within 8 seconds. If the code is accepted, you will hear a confirmation tone. privately over the earpiece. The answering machine will start to playback all the messages on your answering machine, beginning with new messages, or if Press to return to standby mode. there are no recorded messages you will hear four beeps. Use the keypad on the touch‐tone phone to carry out the ...
Page 34 iDECT Eclipse System Remote operation Keys Description 1. Using a tone‐dialling phone, dial your home number. 1 Repeat the previous message. 2. While your announcement is playing, press . 3. Key in your Remote Access Code. (Default value is 0000.) 2 Playback messages / Repeat current message. For details on how to set a new code, see Change the Master PIN of the 3 Skip to the next message. User Guide. Note: The < # > can be entered at any time after the announcement starts, and the 6 Delete the current message. Remote Access Code should follow without any delay. If the Remote Access Code 7 Turn on the answering machine in RECORD MSGS is entered incorrectly twice consecutively, the call will end automatically. mode. 4. Refer to the key operations on the reverse side of this card. Note: If your answering machine is off, but with Remote Access activated (See 8 Stop message playback. Access ...
Page 35: Troubleshooting
12 TROUBLESHOOTING “When I press on the keys, nothing happens”  Make sure that the batteries are fitted in your handset. If the ALWAYS check that: Battery Level symbol on the display shows ‘low’, put your handset  You have followed all the steps listed in the user guide to install back on the base unit or charging pod to charge. and set up your telephone.  All connectors are securely inserted into their sockets. “When I key in a number, it appears on the display, but I cannot make  Mains power for the base unit is switched on at the socket. an external call”  The handset’s batteries are correctly and securely installed and  Try a different position for the base unit – somewhere higher if are sufficiently charged. possible or further away from other electrical equipment. Everyday use “The phone does not ring” “I cannot make or answer calls”  Check that the base unit’s mains power adapter is plugged in and  If the handset’s display is blank, it may have been switched off. power is switched on.  The base unit needs mains power for normal operation of the Press and hold on the handset to switch it back on. phone – not just for charging the batteries.  Check that the base unit’s mains power adapter is plugged in and  Make sure that you are using the telephone line cable that was power is switched on. The base unit needs mains power for ...
Page 36 “I try to recharge the batteries but I still get a warning that they are “I hear ‘beeps’ from my handset while I’m on a call”  low” You may be moving out of range of the base unit. Move closer or  your call may be cut off. You need to replace the batteries. Dispose of used batteries safely –  Check the Battery Level symbol on the display. If it’s low, recharge do not burn, immerse them in water, disassemble, or puncture the batteries.  the batteries. Do not use non‐rechargeable batteries in your handset – they may explode, causing damage. “The Caller Display feature isn’t working”  Registration You need to subscribe to the Caller Line Identification service from your network service provider. “I am not able to register another handset”  The caller may have withheld their number by dialing 141. Or they  The maximum number of 4 handsets has been reached. You will may be calling from a network that does not transmit the caller’s need to unregister a handset in order to register a new one. number (e.g. if they are making international calls.) Answering Machine “When I try to make a call, I hear busy tone” “The Answering machine does not record messages”  If you’re using a multi‐handset system, check whether another  Make sure that the answering machine is switched on. handset is already on a call.  Make sure that the Answer Mode is set to RECORD MSGS. (SeeSet Answer Mode.) ...
Page 37: Declaration Of Conformity
Notes for battery disposal 13 DECLARATION OF CONFORMITY Your product contains batteries covered by the European Directive 2006/66/EC, We the manufacturer / Importer: Binatone Telecom Plc, 1 Apsley Way London, which must not be disposed of with normal household waste. NW2 7HF. Declare under our sole responsibility that the following product Please be aware of the local rules on separate collection of batteries. The correct Type of equipment: Digital Cordless Telephone disposal of batteries helps protect the environment and prevent health hazards. Country of Origin: China Brand: iDECT Model name: Eclipse Plus Call Blocker complies with the essential protection requirements of R&TTE Directive 1999/5/EC on the approximation of the laws of the Member States relating to Radio Spectrum Matters, the Council Directive 2004/108/EC on the approximation of the laws of the Member States relating to electromagnetic compatibility (EMC) and the European Community Directive 2006/95/EC relating to Electrical Safety. Directive 2011/65/EC on the restriction of use of hazardous substances (RoHS) and 2009/125/EC relating to eco design requirement for Energy‐Related Products (ErP). Assessment of compliance of the product with the requirements relating to the essential requirements according to Article 3 R&TTE was based on Annex III of the Directive 1999/5/EC and the following standard / regulation: Radio Spectrum: EN 301406: V2.1.1 (2009‐07); EMC: EN 301489‐6: V1.3.1 (2008‐08); EN 301489‐1: V1.9.2 (2011‐09); Heath & Electrical Safety: EN60950‐1:2006+A11:2009+A1+A12 EN50360: 2001 / AC:2006 & EN50385 : 2002 ErP: ...
Page 38: Guarantee And Service
14 GUARANTEE AND SERVICE The phone system is guaranteed for 12 months from the date of purchase shown on your sales receipt. This guarantee does not cover any faults or defects caused by accidents, misuse, fair wear and tear, neglect, faults on the telephone line, lightning, tampering with the equipment, or any attempt at adjustment or repair other than through approved agents. Please keep your sales (till) receipt this is your guarantee. You should also keep the original packaging material. In the unlikely event that you need to return your phone system to our Repair Centre while it is under guarantee, there may be a handling charge. 14.1 While the unit is under Guarantee Disconnect the base unit from the telephone line and the mains electricity supply. Pack up all parts of your phone system, using the original package. Return the unit to the shop where you bought it, making sure you take your sales receipt. Remember to include the mains adapter. 14.2 After the Guarantee has expired If the unit is no longer under Guarantee, first follow steps 1 and 2 as for repair under Guarantee. Then... Call Helpline on 0844 557 9677** (for UK only) and ask for a quotation of the repair charge and details of where to send your phone system for repair. Make sure you include with your phone system.  Your name and address  A cheque or postal order for the value of the repair  A brief description of the fault. Return your phone system to the address given by the Service Department. * This does not affect your statutory rights. iDECT v10, Oct, 2014 73 ...

This manual is also suitable for:

Eclipse plus triple Eclipse plus quad Eclipse plus twin

iDect Eclipse Plus User Manual

1 Important Safety Instructions

2 Installing Your Phone

3 Getting to Know Your Phone

4 Using Your Phone

5 Phonebook

6 Caller Display (Network Dependent)

7 Clock and Alarm Settings

8 Handset Options

9 Settings

10 Call Blocker

11 Answering Machine

12 Troubleshooting

13 Declaration of Conformity

14 Guarantee and Service