Troubleshooting - Foma P703i Manual

Troubleshooting

First of all, check to see if you need to update the software program and then update it if required. See page 442 for
how to update software programs.
Problem
The FOMA phone does not turn on.
(Cannot use)
Cannot dial by pressing keys.
Dial but cannot connect; a busy
tone sounds.
" " appears and a busy tone sounds.
" " and "Lock all" are displayed
and pressing keys are null.
Pressing the side keys does not work
when the FOMA phone is closed.
Alert beeps.
Cannot charge.
(The Call/Charging indicator does
not light, or it flickers.)
The display grows dark, showing nothing.
Different ring tones sound for
incoming mail.
When a call or mail message comes
in, the Call/Charging indicator
lights/flickers differently.
Images or melodies selected in the
functions are not played back; they
are played back at the default setting.
Cannot count Total Calls Cost.
428 Appendix/External Device Linkage/Troubleshooting
Check point
Make sure the battery is attached to the FOMA phone correctly.
Make sure the battery is fully charged.
If the mova is usable in Dual Network Service, the FOMA phone
service is not available. Is the FOMA phone usable? For details,
refer to "Mobile Phone User's Guide [Network Services]".
Make sure Keypad Dial Lock is deactivated.
Make sure Restrict Dialing is deactivated.
Make sure Lock All is deactivated.
Make sure Self Mode is deactivated.
Make sure the phone number contains a city code.
Enter the phone number after you hear the dial tone.
If " " appears, move to a place where it disappears.
You may be out of the service area or weak radio waves are being received.
This may be because Lock All is activated.
This may be because "Side keys guard" is set to "ON".
The battery runs short. You need to charge.
Make sure the battery is attached to the FOMA phone correctly.
Make sure the power plug of the adapter is securely inserted into outlet.
Make sure the adapter and the FOMA phone is firmly connected.
For AC adapter (option), make sure its connector is firmly
connected to the FOMA phone or a desktop holder (option).
Make sure "Power saver mode" is deactivated.
This may be the mail from a party whose mail ring tone is set by the
setting items in the Phonebook.
This may be the mail from a party stored in a group set with a mail
ring tone by Group Setting.
This may be the call or mail message from a party with whom you
have set "Illumination/Mail illumination" by setting items in the
Phonebook.
This may be the call or mail message from a party stored in a group
set with "Illumination/Mail illumination" by Group Setting.
Make sure the UIM that was inserted when you downloaded images
or melodies is inserted.
Make sure Total Calls Cost accumulated on the UIM does not exceed
the limit (about ¥16,770,000). Reset Total Calls Cost to return to ¥0.
Reference
P.41
P.42
P.376
P.165
P.168
P.158
P.159
P.53
P.45
P.45
P.158
P.165
P.42
P.41
P.43
P.138
P.112
P.115
P.111
P.115
P.39
P.364