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Problem
The shackle was closed during the
1
re-keying procedure after the old key
was removed from the padlock.
Solution
DO NOT insert a key! Insert "B" into the
1a
SmartKey hole and turn the cylinder 90°.
Insert "B" fully and rmly into the SmartKey
1b
hole. You may feel the tool click inside the lock.
1c
FULLY insert new key.
61023 / 02
SmartKey Padlock
Troubleshooting Guide
90°
B
B
C
A
The shackle will open.
DO NOT insert a key.
Remove "B".
Close shackle. The key
will automatically rotate
back to the home position.
The lock has been
successfully re-keyed.
C
1 / 3
Kwikset
Weiser
1-800-327-5625
USA: 1-800-677-5625
www.kwikset.com
Canada: 1-800-501-9471
www.weiserlock.com
Rotate shackle.
B
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Table of Contents
Related Manuals for Kwikset SmartKey Series
Summary of Contents for Kwikset SmartKey Series
- Page 1 SmartKey Padlock Kwikset Weiser 1-800-327-5625 USA: 1-800-677-5625 Troubleshooting Guide www.kwikset.com Canada: 1-800-501-9471 www.weiserlock.com Problem The shackle was closed during the re-keying procedure after the old key was removed from the padlock. Solution DO NOT insert a key! Insert “B” into the The shackle will open.
- Page 2 Kwikset Weiser 1-800-327-5625 USA: 1-800-677-5625 www.kwikset.com Canada: 1-800-501-9471 www.weiserlock.com Problem The shackle was closed during the re-keying procedure after the old key was removed from the padlock, and a key was inserted into the cylinder. Solution The padlock is unusable and you will need to use a new padlock.
- Page 3 Kwikset Weiser 1-800-327-5625 USA: 1-800-677-5625 www.kwikset.com Canada: 1-800-501-9471 www.weiserlock.com Problem The new key will not turn in the cylinder even after the lock was successfully rekeyed. Solution If the new key was not Slowly pull the key out of the...
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