Winter Care; Troubleshooting/Fault Finding - Hozelock Cyprio Aquaforce Series Manual

Winter Care

1. Your pump should be removed from your pond during
the autumn.
2. Clean the pump as described above.
3. During winter, we recommend storing the pump in a
bucket of water. This is to prevent the bearings from
drying out and potentially seizing. This is especially
important if you have been using your pump in a hard
water area. The bucket of water containing the pump
should be stored in a frost protected area.

Troubleshooting/Fault Finding

Important - Please keep this section for reference.
LOW FLOW FROM PUMP
1. Ensure that the strainer cage is clean.
2. A small diameter outlet pipe will restrict outlet flow.
3. Ensure that there is no blockage within the pump
chamber.
4. If using the pump amphibiously, ensure that the ball
joint is not being used and check that the washers
provided are used when fixing the hosetail to the pumps.
NO FLOW FROM PUMP
1. Check the power supply is on.
2. Check the fuse, RCD and wiring.
3. Check that the rotor assembly is not jammed, blocked,
damaged or showing signs of excessive wear.
SP RE P RTS
Contact the Consumer Services Helpline on 0121 313 1122.
All spare parts can be purchased at www.hozelockservice.com
Model no.
Spares
1. Pump Chamber Assembly and Seal.
2. Rotor Assembly.
3. Outlet Adaptor
4. Strainer Cage Assembly/Satellite Filter
5. Ball Joint
6. Stepped Hosetail, Washer & Nut
7. Flow Control Valve & End Cap
Performance
*
quaforce
Saleable Part number
Volts (V)
Power (w)
Max Flow, QMax, (l/hr)
Max Head, HMax, (m)
IP Rating
Max submersion depth, (m)
Max Water Temperature
TMax, (°C)
Amphibious use
*
Measured under controlled conditions
6000
Z10008
Z10001
Z10011
1683
Z10013
Z10012
Z100014
1000 2500
1580 1581
230V 50Hz 230V 50Hz 230V 50Hz 230V 50Hz 230V 50Hz 230V 50Hz 230V 50Hz
25 30
1000 2500
1.5 2.1
IPX8 IPX8
2.5 2.5
35°C 35°C
 
4. Ensure that the strainer cage is clean.
5. The thermal overload protection has tripped. (see
INTRODUCTION).
Hozelock Cyprio 3 Year
Guarantee
To activate your warranty please go to
http://register.hozelock.com.
If this pump, excluding the rotor assembly, becomes
unserviceable within 3 years of the date of purchase it
will be repaired or replaced at our option free of charge,
unless in our opinion it has been damaged or misused.
Liability is not accepted for damage due to accident,
improper installation or use. Liability is limited to
replacement of a faulty pump.
This guarantee is not transferable. It does not affect your
statutory rights. To obtain the benefits of the guarantee,
firstly contact Hozelock Cyprio Consumer Services who
may request that the pump is sent along with proof of
purchase directly to the address below.
Hozelock Cyprio Ltd.
Midpoint Park, Birmingham
B76 1AB. England
Telephone: 0121 313 1122
www.hozelock.com
Part No
8000
Z10009
Z10002
Z10011
1683
Z10013
Z10012
Z100014 Z100014
4000 6000 8000
1582 1583 1584
50 65
4000 6000 8000
2.5 3.5 4.0
IPX8 IPX8 IPX8
2.5 2.0 2.0
35°C 35°C 35°C
 
12000 15000
Z10010 Z10010
Z10003 Z10004
Z10011 Z10011
1683 1683
Z10013 Z10013
Z10012 Z100012
Z100014
12000 15000
1585 1586
95 130 180
12000 15000
5.0 5.7
IPX8 IPX8
2.0 2.0
35°C 35°C