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and Frequently Asked Questions
What will this help you with?
1.
Basic setup – learn how to remove your back case, how to insert your sim
cards & SD card, how to insert your battery, how to charge your device.
2.
Audio Profiles - learn how to update your various profile settings, including
Ringtones, Notifications and System sounds.
3.
Memory and storage management – learn how to free more space.
4.
Power management – learn how to maximise your battery performance.
5.
STK Care – learn how STK can help solve issues 24/7 on live chat.
6.
Update your phones software & More support details.
1. Basic set up
1. 1 How to remove the back case
Sync 5z smartphone Setup
* Gently prise back case away
from handset. Ensure care is
taken to avoid injury or damage
to the handset.

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Summary of Contents for STK Professional Audio Sync 5z

  • Page 1 Sync 5z smartphone Setup and Frequently Asked Questions What will this help you with? Basic setup – learn how to remove your back case, how to insert your sim cards & SD card, how to insert your battery, how to charge your device.
  • Page 2 1.2 How to insert your SIM Cards  Must be a Micro SIM, not a standard or Nano SIM. If you do not have a Micro SIM, your network operator will be able to provide you one. Please insert as per diagrams below, contact side down.
  • Page 3: Audio Profiles

     The device will show you it is charging by turning on the battery indicator, on your screen, if your phone is off, or by showing you a charging symbol in the top-hand side of your device. If it is completely out of battery, it might take a while to start the battery indicator.
  • Page 4  Select your ringtone from the available, preinstalled list, and it should play so you can hear what it sounds like. Then just exit once you are happy.
  • Page 5 2.2 Adjusting your ringtone volume and other system sounds  Press the volume-up or down button, located on the top-right side edge of your device (with the screen facing you).  You will see a small volume indicator appear that moves back or forward as you continue to press the volume up or down buttons.
  • Page 6 Now most files will be automatically saved onto your SD card, however some apps you download from the Google Play store will still download to your device memory and you will have to follow the steps below in 3.2. 3.2 How to move your files/apps from your in-built memory to your SD card This helps you free space on your device, so you can enjoy more apps, photos etc.
  • Page 8 4. Power management - how to maximise your battery life. Always charge your battery fully. Please note when you are setting up the phone and downloading the initial setup or over the first day, until the phone loads all its updates, this will use a large majority of the battery, so do this at home and be ready to charge again.
  • Page 9 5. STK Care This will help you manage application use and helps to validate your, 3- year, warranty - amongst other operations. It will also help get in touch with STK - 24 hours a day, 7 days a week, to help resolve issues (you will need a data connection or Wi-Fi connection for this &...
  • Page 11: Update Your Phone

    6. Update your phone From time to time we release new versions of software, to improve the device, usually you get notified when there is a new version to download and install (only do this over Wi-Fi and if your battery is charged over 50%). To check if you have the latest version: ...