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It is an extremely easy to use, portable device that provides carers working or living onsite with a means to receive instant alerts from Tunstall’s range of telecare sensors. As a result, onsite carers can be quickly made aware of any incidents allowing them to provide a high level of care whilst maximising their efficiency.
Programming and user guide Contents What’s in the box ..............4 Key features ................. 5 Display symbols ..............6 How to set up for the first time ........... 7 How to program ..............8 Entering programming mode ............8 Exiting programming mode .............. 8 Adding a trigger ................
Programming and user guide What’s in the box CareAssist Antenna Port Pager Output Port Charging Keypad Socket (USB) Antenna Belt clip and screw Charger User Guide D6707281F Page 4 of 24...
Programming and user guide Key features The CareAssist is designed to be extremely easy to use and understand. It includes the following features: Multiple alert modes – the unit can alert the carer using audible alerts, on screen message and a vibration mode. The audible alerts and vibration mode can be turned off if necessary.
Programming and user guide Display symbols Symbol Meaning Description 1 bar = 25% charged 2 bars = 50% charged Battery indicator 3 bars = 75% charged 4 bars = 100%charged Battery should be flashing Low battery charged Press and hold select Keypad locked key to unlock keypad Time...
Programming and user guide How to set up for the first time To set up the CareAssist follow the below steps: If the CareAssist is to be used as a portable device, attach the belt clip to the back of the CareAssist and then fit the screw to permanently fix it in place.
Programming and user guide How to program To program the CareAssist you first of all need to enter programming mode. Entering programming mode To enter programming mode, ensure the keypad is unlocked then press and hold the select key until the unit beeps. If the keypad is locked ( displayed), press and hold the select key to unlock it, then press and hold the select key...
Programming and user guide Adding a trigger Step 1 - In programming mode, use the up/down keys to display ‘Add Trigger’ then press the select key. Step 2 - The CareAssist will then display ‘Please Press Trigger’. Then activate the trigger/sensor that is required to be added. Step 3 –...
Programming and user guide Removing a trigger IMPORTANT: Removing triggers may affect the events held in the memory of the CareAssist. Therefore, before removing triggers it is advisable to download any history you wish to keep (see Alarm History section). Step 1 - In programming mode, use the up/down keys to display ‘Remove Trigger’...
Programming and user guide Editing a trigger IMPORTANT: Editing triggers may affect the events held in the memory of the CareAssist. Therefore, before editing triggers it is advisable to download any history you wish to keep (see Alarm History section). Editing a trigger enables you to change the location assigned to a trigger.
Programming and user guide Viewing Triggers By selecting ‘View triggers’ you can easily view all the triggers that are currently programmed to the CareAssist. This includes the Trigger ID and type. By pressing and holding the right key you can also temporarily view the location assigned to the highlighted trigger.
Programming and user guide Adding a Location Step 1 - In programming mode, use the up/down keys to display ‘Add Location’ then press the select key. Step 2 – To edit the location text, press the up/down keys to scroll to the letter/symbol you wish to use then press the left/right keys to move to the next space.
Programming and user guide Editing a Location IMPORTANT: Editing locations may affect the events held in the memory of the CareAssist. Therefore, before editing locations it is advisable to download any history you wish to keep. Step 1 - In programming mode, use the up/down keys to display ‘Edit Location’...
Programming and user guide Changing Settings In programming mode, use the up/down keys to display ‘Settings’ then press the select key. You will now be presented with the settings menu. To exit the settings menu, use the up/down keys to display ‘Back’...
Programming and user guide Radio Walk Test IMPORTANT: Genuine alarm calls will only display as a range test when the CareAssist is in Walk Test mode and will not be registered in the unit’s history. This feature allows you to test the radio range around the building by continually activating triggers and receiving audible alerts to verify the radio transmission has been received.
Programming and user guide Alarm History IMPORTANT: The history is altered when triggers/locations are edited and deleted therefore it is advisable to download the unit’s history before performing these tasks. The Time/Date must be set correctly to use this feature. The history of alarms received and acknowledged (cleared) is held in the unit’s memory.
The unit’s history can be downloaded to a PC using the Care Assist Download Logger which is a program available on standard Windows based PCs. The program is available from http://www.tunstall.co.uk/solutions/care-assist as a free download. Step 1 – Connect the CareAssist to your PC using the PC download lead (see accessories) and a USB to RS232 adaptor (if required).
Programming and user guide Step 5 – Enter the CareAssist programming menu by holding down the select key, until the unit bleeps. Scroll to ‘Alarm History’ using the up/down arrows. Then press select. Scroll to ‘Send To PC’ using the up/down arrows.
Programming and user guide How to manage alarms To generate an alarm, activate a trigger that has been programmed to the CareAssist. The unit will enter alarm mode and the display will alternate between the activation type and the location of the trigger. The CareAssist will also beep and vibrate per the alert settings (see alert settings).
The CareAssist should be disposed of according to current local regulations. The battery can be changed by removing the battery cover Accessories The following accessories are available from Tunstall: Accessory Part Number PC download lead (RS232) D6705015B...
Programming and user guide Declaration of conformity We, Tunstall declare that this radio equipment is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following address: www.tunstall.co.uk/approvals Technical Details Size: 128 x 73 x 22mm (L x W x D)
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