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CareAssist
68100/01
D6707281F
D6707281C

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Summary of Contents for Tunstall CareAssist 68100/01

  • Page 1 CareAssist 68100/01 D6707281F D6707281C...
  • Page 2 It is an extremely easy to use, portable device that provides carers working or living onsite with a means to receive instant alerts from Tunstall’s range of telecare sensors. As a result, onsite carers can be quickly made aware of any incidents allowing them to provide a high level of care whilst maximising their efficiency.
  • Page 3: Table Of Contents

    Programming and user guide Contents What’s in the box ..............4 Key features ................. 5 Display symbols ..............6 How to set up for the first time ........... 7 How to program ..............8 Entering programming mode ............8 Exiting programming mode .............. 8 Adding a trigger ................
  • Page 4: What's In The Box

    Programming and user guide What’s in the box CareAssist Antenna Port Pager Output Port Charging Keypad Socket (USB) Antenna Belt clip and screw Charger User Guide D6707281F Page 4 of 24...
  • Page 5: Key Features

    Programming and user guide Key features The CareAssist is designed to be extremely easy to use and understand. It includes the following features: Multiple alert modes – the unit can alert the carer using audible alerts, on screen message and a vibration mode. The audible alerts and vibration mode can be turned off if necessary.
  • Page 6: Display Symbols

    Programming and user guide Display symbols Symbol Meaning Description 1 bar = 25% charged 2 bars = 50% charged Battery indicator 3 bars = 75% charged 4 bars = 100%charged Battery should be flashing Low battery charged Press and hold select Keypad locked key to unlock keypad Time...
  • Page 7: How To Set Up For The First Time

    Programming and user guide How to set up for the first time To set up the CareAssist follow the below steps: If the CareAssist is to be used as a portable device, attach the belt clip to the back of the CareAssist and then fit the screw to permanently fix it in place.
  • Page 8: How To Program

    Programming and user guide How to program To program the CareAssist you first of all need to enter programming mode. Entering programming mode To enter programming mode, ensure the keypad is unlocked then press and hold the select key until the unit beeps. If the keypad is locked ( displayed), press and hold the select key to unlock it, then press and hold the select key...
  • Page 9: Adding A Trigger

    Programming and user guide Adding a trigger Step 1 - In programming mode, use the up/down keys to display ‘Add Trigger’ then press the select key. Step 2 - The CareAssist will then display ‘Please Press Trigger’. Then activate the trigger/sensor that is required to be added. Step 3 –...
  • Page 10: Removing A Trigger

    Programming and user guide Removing a trigger IMPORTANT: Removing triggers may affect the events held in the memory of the CareAssist. Therefore, before removing triggers it is advisable to download any history you wish to keep (see Alarm History section). Step 1 - In programming mode, use the up/down keys to display ‘Remove Trigger’...
  • Page 11: Editing A Trigger

    Programming and user guide Editing a trigger IMPORTANT: Editing triggers may affect the events held in the memory of the CareAssist. Therefore, before editing triggers it is advisable to download any history you wish to keep (see Alarm History section). Editing a trigger enables you to change the location assigned to a trigger.
  • Page 12: Viewing Triggers

    Programming and user guide Viewing Triggers By selecting ‘View triggers’ you can easily view all the triggers that are currently programmed to the CareAssist. This includes the Trigger ID and type. By pressing and holding the right key you can also temporarily view the location assigned to the highlighted trigger.
  • Page 13: Adding A Location

    Programming and user guide Adding a Location Step 1 - In programming mode, use the up/down keys to display ‘Add Location’ then press the select key. Step 2 – To edit the location text, press the up/down keys to scroll to the letter/symbol you wish to use then press the left/right keys to move to the next space.
  • Page 14: Editing A Location

    Programming and user guide Editing a Location IMPORTANT: Editing locations may affect the events held in the memory of the CareAssist. Therefore, before editing locations it is advisable to download any history you wish to keep. Step 1 - In programming mode, use the up/down keys to display ‘Edit Location’...
  • Page 15: Changing Settings

    Programming and user guide Changing Settings In programming mode, use the up/down keys to display ‘Settings’ then press the select key. You will now be presented with the settings menu. To exit the settings menu, use the up/down keys to display ‘Back’...
  • Page 16: Radio Walk Test

    Programming and user guide Radio Walk Test IMPORTANT: Genuine alarm calls will only display as a range test when the CareAssist is in Walk Test mode and will not be registered in the unit’s history. This feature allows you to test the radio range around the building by continually activating triggers and receiving audible alerts to verify the radio transmission has been received.
  • Page 17: Alarm History

    Programming and user guide Alarm History IMPORTANT: The history is altered when triggers/locations are edited and deleted therefore it is advisable to download the unit’s history before performing these tasks. The Time/Date must be set correctly to use this feature. The history of alarms received and acknowledged (cleared) is held in the unit’s memory.
  • Page 18: Send To Pc

    The unit’s history can be downloaded to a PC using the Care Assist Download Logger which is a program available on standard Windows based PCs. The program is available from http://www.tunstall.co.uk/solutions/care-assist as a free download. Step 1 – Connect the CareAssist to your PC using the PC download lead (see accessories) and a USB to RS232 adaptor (if required).
  • Page 19: Switching Off

    Programming and user guide Step 5 – Enter the CareAssist programming menu by holding down the select key, until the unit bleeps. Scroll to ‘Alarm History’ using the up/down arrows. Then press select. Scroll to ‘Send To PC’ using the up/down arrows.
  • Page 20: How To Manage Alarms

    Programming and user guide How to manage alarms To generate an alarm, activate a trigger that has been programmed to the CareAssist. The unit will enter alarm mode and the display will alternate between the activation type and the location of the trigger. The CareAssist will also beep and vibrate per the alert settings (see alert settings).
  • Page 21: Battery Information

    The CareAssist should be disposed of according to current local regulations. The battery can be changed by removing the battery cover Accessories The following accessories are available from Tunstall: Accessory Part Number PC download lead (RS232) D6705015B...
  • Page 22: Declaration Of Conformity

    Programming and user guide Declaration of conformity We, Tunstall declare that this radio equipment is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following address: www.tunstall.co.uk/approvals Technical Details Size: 128 x 73 x 22mm (L x W x D)
  • Page 23 Programming and user guide This page is left intentionally blank D6707281F Page 23 of 24...
  • Page 24 Our policy of continual development means that product specifications and appearance may change without notice. Tunstall does not accept any responsibility for any errors and omissions contained within this document. © 2017 Tunstall Group Ltd. ®Tunstall and Lifeline are registered trade marks...

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