Alcatel Insight User Manual
  1. Manuals
  2. Brands
  3. Alcatel Manuals
  4. Cell Phone
  5. Insight
  6. User manual

Alcatel Insight User Manual

Cricket wireless
Hide thumbs
Table of Contents

Advertisement

Quick Links

User Guide

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the Insight and is the answer not in the manual?

Questions and answers

Related Manuals for Alcatel Insight

Summary of Contents for Alcatel Insight

  • Page 1 User Guide...
  • Page 2 Cricket Wireless LLC. Other marks are the property of their respective owners. microSD logo is a trademark of SD-3C, LLC. Alcatel is a trademark of Nokia used under license by TCL Communication Technology Holdings Limited. INSIGHT is a trademark of TCL Communication Technology Holdings Limited.

  • Page 3: Table Of Contents

    Table of contents Getting started ....................5 Phone setup ......................5 Extending the battery life..................8 Powering your phone on/off ................... 8 Getting around ...................... 10 Getting to know your phone ................. 11 Key functions ......................12 Phone calls ....................22 Making calls ......................22 Receiving calls .......................
  • Page 4 Email ......................35 Setting up the first email account ................ 35 Checking your emails .................... 35 Responding to an email ..................36 Writing and sending an email ................37 Adding and editing email accounts ..............37 Changing general email settings ................. 38 Connecting to the Internet ................39 Connecting to a Wi-Fi network ................
  • Page 5 Changing the device name ................. 48 Pairing with another Bluetooth device ..............49 Unpairing from a Bluetooth device ..............49 Sending data via Bluetooth .................. 50 Receiving data via Bluetooth ................50 Entertainment ....................51 Capturing a photo ....................51 Adjusting camera settings ..................52 Recording a video ....................
  • Page 6 General safety ......................72 FCC RF Exposure Information (SAR) ..............73 FCC compliance ....................74 Hearing Aid Compatibility (HAC) regulations for mobile phones ...... 76 CTIA ........................78 Distraction ....................... 79 Product handling ....................79 Electrical safety ...................... 82 Interference ......................83 Explosive environments..................

  • Page 7: Getting Started

    Getting started Phone setup Installing the NANO SIM card You must insert your SIM card to make phone calls. You do not need to power off your phone before inserting or removing the SIM card since this phone supports hot swap. 1.
  • Page 8 2. Insert the SIM card and microSD card as shown in the illustration below. 3. Ensure that SIM and microSD cards have been properly secured. Note: microSD card sold separately. WARNING: To avoid damage to the phone, only use a standard NANO SIM card provided by your service provider.
  • Page 9 Some applications may require a microSD card to work normally or to store data. Therefore, it is recommended that you keep a microSD card installed. Charging the battery Your phone’s battery should have enough power for the phone to power on, acquire a signal, and place several calls.

  • Page 10: Extending The Battery Life

    3. When the battery is fully charged, unplug the charger and disconnect it from the phone. WARNING: Only use Alcatel-approved chargers and cables. The use of unapproved accessories could damage your phone. Extending the battery life Active applications, screen brightness levels, Bluetooth and Wi-Fi usage, and GPS functionality can drain your battery.
  • Page 11 1. Tap the language field to select the language you want to use and then tap START. 2. Connect to a secure and trusted Wi-Fi network, enter the password, and tap CONNECT. To skip, tap SKIP and tap CONTINUE on the pop-up message.

  • Page 12: Getting Around

    Getting around Touch control Your phone’s touch screen allows you to control actions through a variety of touch gestures. • Tap: Tap the buttons, icons, or applications to select items or to open applications. • Press and hold: To open the available options for an item (such as a message or link in a web page), press and hold the item.

  • Page 13: Getting To Know Your Phone

    Getting to know your phone Headset port Camera Speaker LED Indicator Light and proximity sensor Volume keys Power key Touch screen Recent apps Back Home Charging port Microphone...

  • Page 14: Key Functions

    Camera Camera flash/Flashlight Volume keys Power key Key functions Recent apps key • Touch to switch between apps and files you've recently opened. Home key • From any application or screen, tap to return to the Home screen. • Press and hold to activate your Google Assistant.
  • Page 15 Back key • Tap to go back to the previous screen, or to close a dialog box, options menu, the Notifications panel, etc. Power key • Press: Lock the screen/Light up the screen. • Press and hold: Show the popup menu to select from Power off/ Restart/Screenshot.
  • Page 16 Customize your Home screen by adding application shortcuts, widgets, folders, and using wallpapers. Status and notifications bar Voice search Google Apps Favorite apps Extended home screen In addition to the main home screen, your phone has extended home screens to provide more space for adding apps, widgets, and more. Once an app or widget is added to the extended home screen, simply swipe your finger to the left or right to access the extended home screen panels.
  • Page 17 2. Tap a wallpaper and tap Set wallpaper. You can also tap My photos to use a photo as your wallpaper. 3. A popup menu will appear to set the selected wallpaper as image for the Home screen, Lock screen, or both. Adding items to your home screen •...
  • Page 18 2. Drag the item to X Remove and release your finger when the item turns red. Viewing your apps Swipe up on the home screen to access all the applications on the phone. You can add apps to your home screen and uninstall or disable them. Uninstall or disable an application 1.
  • Page 19 Status icons 4G connected Speakerphone is on 4G in use Phone microphone is mute LTE connected No SIM card installed LTE in use Vibrate mode Connected to a Wi-Fi network Battery is very low Airplane mode Battery is low Signal strength Battery is partially decreased No signal Battery is full...
  • Page 20 Notification icons New email message Portable Wi-Fi hotspot is on New text or multimedia Missed call message Problem with SMS or MMS Uploading data delivery Carrier data use threshold Download finished approaching or exceeded New voicemail Select input method An open Wi-Fi network is Upcoming event available Phone is connected via USB...
  • Page 21 Using the Notifications panel Touch and drag the Status bar down to open the Notifications panel. Drag down once again to enter the Quick settings panel. When there are notifications, you can tap them to access notifications directly. Notifications panel When there are notifications, touch and drag down the Status bar to open the Notifications panel to read more detailed information.
  • Page 22 Quick settings panel Touch and drag the Notifications panel down to open the Quick settings panel. This will allow you to access frequently used settings like Wi-Fi, screen brightness, airplane mode, and others. You can open this panel from anywhere on your device, including your lock screen. Tap to access Settings, where you can set more items.
  • Page 23 Protecting your phone with a screen lock, pin, or pattern You can protect your phone by creating a screen lock. When enabled, you can swipe the screen, draw a pattern, or enter a numeric PIN or password to unlock the phone. 1.

  • Page 24: Phone Calls

    Phone calls Making calls Calling from the dial pad 1. From the home screen, tap 2. Tap to open the dial pad. 3. Enter the phone number with the on-screen keypad. Tap to delete incorrect digits. Note: As you enter digits, your phone searches for contacts that match. If you see the number you want to dial, tap it to place the call immediately without entering the rest of the number.
  • Page 25 4. Tap to place the call. Tip: To make an international call, press and hold the 0 key to enter the plus (+) symbol. Next, enter the country code, followed by the area code, and then the phone number. Dial a Recent Number 1.

  • Page 26: Receiving Calls

    Receiving calls When the screen is locked • Press and swipe up to answer an incoming phone call. • Press and swipe up to reject an incoming phone call. • Tap to set a reminder to call the number back in 5 or 10 minutes.
  • Page 27 Using options during a call During a call, you will see a number of on-screen options. Tap an option to select it. • Tap to turn the speaker on or off. • Tap to mute or unmute your microphone. • Tap to open the dial pad.
  • Page 28 To respond to an incoming call while you’re on a call: Press and swipe up to answer the call. This puts the first call on hold and answers the second call. Press and swipe up to reject the second call. Note: Tap to reject the second call and select a preset text message to the caller.

  • Page 29: Adjusting Your Phone Settings

    Adjusting your phone settings > > Settings to configure the phone options. From the home screen, tap PHONE SETTINGS Quick responses: Edit quick responses which will be used when you reject a call with messages. Dial pad tones: Turn on the switch to enable playing tones when using the dial pad.
  • Page 30 • Call barring Select calls to be barred, cancel call barring, or change barring password. • Additional settings Use default carrier settings to display your number in outgoing calls. Accessibility • Real Time Text (RTT) Call Button RTT assists callers who are deaf, hard of hearing, have a speech disability, or need more than voice alone.
  • Page 31 Display options • Sort by Set the contacts display by First name or Last name. • Name format Set the name format by First name first or Last name first.

  • Page 32: Contacts

    Contacts Add contacts on your phone and synchronize them with the contacts in your Google account or other accounts that support contact syncing. To see your contacts, swipe up on the home screen, tap . From there, tap the tabs on the top to quickly switch to FAVORITES or ALL CONTACTS. Importing and exporting contacts Import/export contacts from/to your NANO SIM card, phone storage, Gmail account, or microSD card.

  • Page 33: Creating A Contact

    1. From the Contacts screen, tap the contact you want to share, tap > Share. 2. This menu allows you to choose how you would like to share the contacts. Available options will depend on the applications and services installed. Creating a contact 1.

  • Page 34: Linking Contacts

    2. Enter the contact name, phone number or email address you want to find. Matching contacts will be listed. Linking contacts As your phone synchronizes with multiple online accounts, you may see duplicate entries for the same contact. You can merge all the separate information of a contact into one entry in the Contacts list.

  • Page 35: Messaging

    Messaging Use Messaging to exchange text messages (SMS) and multimedia messages (MMS). Opening the messaging screen From the home screen, tap The Messaging screen opens, where you can create a new message, search for messages, or open an ongoing message thread. •...

  • Page 36: Replying To A Message

    5. Tap to send your message. Note: Messages sent to email addresses are multimedia messages. Replying to a message Messages you receive are added to existing conversation threads with the same recipient. If the new message comes from a new number, a new thread is created.

  • Page 37: Email

    Email Swipe up on the home screen, tap Gmail. Receive and send emails from your webmail or other accounts using POP3 or IMAP , or access your Exchange ActiveSync account for your corporate email needs. Setting up the first email account 1.

  • Page 38: Responding To An Email

    Responding to an email Reply to or forward a message that you recieve. You can also delete messages and manage them in other ways. Replying to or forwarding an email 1. Open the email you want to reply to or forward. 2.

  • Page 39: Writing And Sending An Email

    Writing and sending an email 1. Open your email Inbox and tap Note: If you have more than one email account added on the phone, tap the sender line to select the account you want to use for sending the message. 2.

  • Page 40: Changing General Email Settings

    Editing an email account Change a number of settings for an account, including how often you check for email, how you’re notified of new emails, your email signature, and details about the servers the account uses to send and receive email. 1.

  • Page 41: Connecting To The Internet

    Connecting to the Internet Your phone’s impressive networking capabilities allow you to access the Internet or your corporate network with ease. You can use default connection settings to connect to the Web via your cellular network or Wi-Fi. The mobile data connection can be enabled/disabled manually. Swipe up on the home screen, tap Settings >...

  • Page 42: Adding A Wi-Fi Network

    Adding a Wi-Fi network Add a Wi-Fi network if the network does not broadcast its name (SSID), or to add a Wi-Fi network when you are out of range. To connect to a secure network, you first need to get the security details from the network’s administrator.

  • Page 43: Connecting To Virtual Private Networks

    Connecting to virtual private networks Virtual private networks (VPNs) allow you to connect to the resources inside a secured local network. VPNs are commonly deployed by corporations, schools, and other institutions to let people access local network resources when not on campus, or when connected to a wireless network. Depending on the type of VPN you are using, you may be required to enter your login credentials or install security certificates before you can connect to your VPN.
  • Page 44 Modifying a VPN 1. Swipe up on the home screen, tap Settings > Network & internet > Advanced > VPN. 2. Press and hold the VPN that you want to modify. 3. Tap Edit profile and edit the VPN settings you want. 4.

  • Page 45: Browsing The Internet

    Browsing the Internet Use Chrome to view web pages and search for information. Opening a webpage or searching the web Chrome app. 1. Open the 2. Tap the address box at the top of the web page. If the address box isn’t visible, scroll to the top of the webpage.

  • Page 46: Switching Between Tabs

    Opening a new browser tab > . A new browser window opens and the homepage is loaded. Switching between tabs > tap the tabs to switch between tabs. Tip: Tap on a tab to close the tab. Setting the home page Your home page opens whenever you launch your browser or open a new browser tab.

  • Page 47: Changing Browser Settings

    Changing browser settings Configure a number of browser settings to customize the way you browse the web, including several you can use to control your privacy. > Settings in the web page screen. To open the browser settings screen, tap...

  • Page 48: Mobile Hotspot & Tethering

    Mobile Hotspot & Tethering Share your phone's mobile data connection with a single computer via a USB cable (USB tethering) or with up to ten devices at once by turning your phone into a portable Wi-Fi hotspot. Warning: The functions below may incur additional network charges from your network carrier.

  • Page 49: Using Wi-Fi Direct

    Using Wi-Fi Direct Wi-Fi Direct allows two devices to establish a direct, peer-to-peer Wi-Fi connection without requiring a wireless router. Connecting to another device via Wi-Fi Direct 1. Swipe up on the home screen, tap Settings > Network & internet > Wi-Fi. 2.

  • Page 50: Bluetooth

    Bluetooth Bluetooth is a short-range wireless communication technology. Phones or other devices with Bluetooth capabilities can exchange information wirelessly within a distance of about 32 feet (10 meters). The Bluetooth devices must be paired before the communication is performed. Turning Bluetooth on/off 1.

  • Page 51: Pairing With Another Bluetooth Device

    Pairing with another Bluetooth device 1. Swipe up on the home screen, tap Settings > Connected devices > Connection preferences > Bluetooth. position if Bluetooth is off. Tap Pair 2. Slide the Bluetooth switch to the new device to display a list of available devices. 3.

  • Page 52: Sending Data Via Bluetooth

    Sending data via Bluetooth 1. Open the appropriate application and select the file or item you want to share. 2. Select the option for sharing via Bluetooth. The method may vary by application and data type. 3. Tap a Bluetooth device the phone has paired with or wait for it to search for new devices and tap one of them.

  • Page 53: Entertainment

    Entertainment You can use your phone to take photos and record videos. Photos and videos are stored to the phone's internal storage or microSD card (if applicable). You can copy them to your computer or access them in Photos. Capturing a photo Camera.

  • Page 54: Adjusting Camera Settings

    Adjusting camera settings Tap MORE > to access Camera settings: • Photo size: Set the photo size. • Video quality: Choose video quality. • Video stabilization (EIS): Switch the toggle to enable/disable the Electronic Image Stabilization (EIS) feature. It helps reduce blurring associated with the motion of a camera during exposure.

  • Page 55: Recording A Video

    Recording a video 1. Swipe up on the home screen, tap Camera. to the left to access VIDEO. 2. Tap 3. Aim the camera at the subject. Tip: Pinch or spread on the screen to zoom in or zoom out. 4.

  • Page 56: Using Your Photos

    Using your photos Opening your photos From the home screen, tap Photos to view your pictures and videos. Sharing pictures, or videos 1. Press and hold a picture or a video. 2. Tap and select how you want to share the items. Working with pictures Tap a picture in an album to view the picture in full screen.
  • Page 57 Google Play Music Tap a song in the music library to listen to it. The following playback screen appears. T ap to enter Search Google Play Music.    T ap to access the song list where you  can change the play sequence.

  • Page 58: Applications

    Applications Google Apps These Google apps are pre-installed on your phone. Some apps require a Google account -- visit google.com to learn more. Chrome Use Google Chrome to browse the Internet and bring your open tabs, bookmarks and address bar data from your computer to your tablet. Visit google.com/chrome/browser/mobile to learn more.

  • Page 59: Calculator

    Photos This application automatically backs up your photos and videos to your Google+ account. Visit google.com/+/learn more/photos to learn more. Play Music With Google Play Music, you can play music and audio files on your device. Visit play.google.com/about/music to learn more. Play Store Find new apps, movies and TV shows, music, books, magazines, and games in Google Play store.

  • Page 60: Downloads

    2. Tap an existing alarm to configure it, or tap at the bottom of the screen to create a new alarm. 3. Set up the alarm options, such as time, repeat, and alarm sound. Note: To enable or disable existing alarms directly, just slide the switch. Checking World time in the Clock app to check local time for cities around the world.

  • Page 61: Phone Settings

    Phone settings Settings. The Settings app contains Swipe up on the home screen, tap most of the tools for customizing and configuring your phone. Network & internet Wi-Fi Turn Wi-Fi on or off and configure your Wi-Fi connections. When Wi-Fi is on, tap Wi-Fi preferences > Advanced > Wi-Fi Direct in the Wi-Fi menu to share data between two devices via Wi-Fi Direct.

  • Page 62: Connected Devices

    Tethering & portable hotspot: Enable to share your phone's mobile data connection with a single computer via a USB cable (USB tethering) or with up to ten devices at once by turning your phone into a portable Wi-Fi hotspot. Airplane mode Swipe the On/Off switch to turn airplane mode on or off.

  • Page 63: Battery

    In the Notification menu, you can configure whether to allow notifications from this app even when Do not disturb mode is on, hide sensitive content, and more. Battery Check how much power remains for the battery and what has been using the battery.

  • Page 64: Sound

    Sound Use the Sound settings to configure many aspects of call and notification ringtones, music, and other audio settings. • Media volume: Set volume for media. • Call volume: Set volume for call. • Ring volume: Set volume for ring. •...

  • Page 65: Security & Location

    Security & location Security status • Google Play Protect: Google Play Protect regularly checks your apps and device for harmful behavior. You’ll be notified of any security risks found. • Find My Device: Find My Device helps you locate this device remotely. It also helps you keep your data safe if the device is lost.
  • Page 66 • Device administrators: View, activate, or deactivate device administrators. • Encryption & credentials • Encrypt phone: You can encrypt your accounts, settings, download apps and their data, media and other files by tapping Encrypt device. • Storage type: Show storage type. •...

  • Page 67: System

    Google Tap to modify Google settings. System Languages & input • Languages: Tap to select the language and the region you want. • Virtual keyboard • Gboard: The Gboard settings apply to the on-screen keyboard that is included with your phone. The correction and capitalization features affect only the English version of the keyboard.
  • Page 68 • Pointer speed: Select how fast the pointer/mouse should scroll when you connect the phone to a trackpad or mouse accessory. • Text-to-speech settings • Preferred engine: Choose a preferred text-to-speech engine - tap the settings icon to show more choices for each engine. •...
  • Page 69 Backup Turn on the switch to back up your device’s settings and other application data to Google Servers, with your Google account. If you replace your device, the settings and data you’ve backed up are restored onto the new device for the first time you sign in with your Google account. If you mark this option, a wide variety of settings and data are backed up, including your Wi-Fi passwords, bookmarks, a list of the applications you’ve installed, the words you’ve added to the dictionary used by the onscreen keyboard,...
  • Page 70 Cricket Software Update 1. Swipe up on the home screen, tap Settings. 2. Tap Cricket Software Update > Check for Updates, and the phone will search for the latest software. Your phone will automatically download the update package. You can choose to install or ignore the updates. Note: All personal information will be saved following the update process.

  • Page 71: Troubleshooting

    Troubleshooting If you encounter problems while using the phone, or if it performs abnormally, you can refer to the chart below. If your particular problem cannot be resolved using the information in the chart, contact the dealer where you purchased the phone. Problem Possible causes Possible solution...
  • Page 72 Problem Possible causes Possible solution Battery not The battery or battery charger is Contact the dealer. charging damaged. The phone’s temperature is below Adjust the environment to avoid 32°F or higher than 113°F. extremes of temperature. Poor contact between the battery Check all connectors to make and charger.
  • Page 73 Problem Possible causes Possible solution Unable to The NANO SIM card is invalid. Contact your service provider. connect to the You are not within the network’s Check the service area with your network service area. service provider. Poor signal. Move to an open space, or if you are inside a building, move closer to a window.

  • Page 74: For Your Safety

    For your safety General safety Don’t make or receive handheld calls while driving. And never text Don’t use at gas stations. while driving. Keep your phone at least half an Your phone may produce inch (15 mm) away from your ear a bright or flashing light.

  • Page 75: Fcc Rf Exposure Information (Sar)

    FCC RF Exposure Information (SAR) This phone is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the United States. During SAR testing, this device was set to transmit at its highest certified power level in all tested frequency bands and placed in positions that simulate RF exposure in usage against the head with no separation, and near the body with the separation of 15 mm.

  • Page 76: Fcc Compliance

    While there may be differences between the SAR levels of various phones and at various positions, they all meet the government requirements. SAR compliance for body-worn operation is based on a separation distance of 15 mm between the unit and the human body. Carry this device at least 15 mm away from your body to ensure RF exposure level compliant or lower to the reported level.
  • Page 77 This mobile phone has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.

  • Page 78: Hearing Aid Compatibility (Hac) Regulations For Mobile Phones

    Hearing Aid Compatibility (HAC) regulations for mobile phones In 2003, the FCC adopted rules to make digital wireless telephones compatible with hearing aids and cochlear implants. Although analog wireless phones do not usually cause interference with hearing aids or cochlear implants, digital wireless phones sometimes do because of electromagnetic energy emitted by the phone’s antenna, backlight, or other components.
  • Page 79 This phone has been tested and rated for use with hearing aids for some of the wireless technologies that it uses. However, there may be some newer wireless technologies used in this phone that have not been tested yet for use with hearing aids.

  • Page 80: Ctia

    CTIA a) Do not disassemble or open crush, bend or deform, puncture or shred. b) Do not modify or remanufacture, attempt to insert foreign objects into the battery, immerse or expose to water or other liquids, expose to fire, explosion or other hazard. c) Only use the battery for the system for which it is specified.

  • Page 81: Distraction

    Distraction Driving Full attention must be given to driving at all times in order to reduce the risk of an accident. Using a phone while driving (even with a hands-free kit) can cause distraction and lead to an accident. You must comply with local laws and regulations restricting the use of wireless devices while driving.
  • Page 82 • Do not drop, throw, or try to bend your phone or its accessories. • Do not use harsh chemicals, cleaning solvents, or aerosols to clean the device or its accessories. • Do not paint your phone or its accessories. •...
  • Page 83 Antenna Do not touch the antenna unnecessarily. Normal use position When placing or receiving a phone call, hold your phone to your ear, with the bottom toward your mouth. Air bags Do not place a phone in the area over an air bag or in the air bag deployment area as an airbag inflates with great force and serious injury could result.

  • Page 84: Electrical Safety

    • Use the special features that are designed to minimize the times of pressing buttons, such as Message Templates and Predictive Text. • Take lots of breaks to stretch and relax. Emergency calls This phone, like any wireless phone, operates using radio signals, which cannot guarantee connection in all conditions.

  • Page 85: Interference

    Connection to a car Seek professional advice when connecting a phone interface to the vehicle electrical system. Faulty and damaged products Do not attempt to disassemble the phone or its accessories. Only qualified personnel can service or repair the phone or its accessories. If your phone (or its accessories) has been submerged in water, punctured, or subjected to a severe fall, do not use it until you have taken it to be checked at an authorized service center.
  • Page 86 Hearing aids People with hearing aids or other cochlear implants may experience interference noise when using wireless devices or when one is nearby. The level of interference will depend on the type of hearing device and the distance from the interference source, increasing the separation between them may reduce the interference.

  • Page 87: Explosive Environments

    Interference in cars Please note that because of possible interference to electronic equipment, some vehicle manufacturers forbid the use of mobile phones in their vehicles unless a hands-free kit with an external antenna is included in the installation. Explosive environments Gas stations and explosive atmospheres In locations with potentially explosive atmospheres, obey all posted signs to turn off wireless devices such as your phone or other radio equipment.

  • Page 88: Specifications

    Specifications Handset specifications are shown in the following table. Network frequency GSM: 850/900/1800/1900 UMTS: B2/4/5 LTE: B2/4/5/12/14/30 (band12 by MFBI) Operating system Android P Go Display 5.0'' FWVGA 480x960 resolution Processor MT6739WW Memory 1.5 GB RAM, up to 16 GB ROM microSD support up to max 32GB Wi-Fi...

  • Page 89: 12 Month Limited Warranty

    12 month limited warranty TCL Communications Ltd. warrants to the original retail purchaser of this wireless device that should this product or part thereof during normal consumer usage and condition be proven to be defective in material or workmanship that results in product failure within the first twelve (12) months from the date of purchase as shown on your original sales receipt from an authorized sales agent.
  • Page 90 • Acts of god such as inclement weather, lightning, power surges, fire, humidity, infiltration of liquids or foods, chemical products, download of files, crash, high voltage, corrosion, oxidation; • Removal or altering of the wireless device’s event labels or serial numbers (IMEI);...
  • Page 91 How to obtain Hardware Service within the terms of this warranty: Create a user profile (alcatel.finetw.com) and then create an RMA for the defective device. Ship the device with a copy of the original proof of purchase (e.g.original copy of the dated bill of sale, invoice) with the owner's return address (No PO Boxes accepted), wireless carrier’s name, alternate daytime...

  • Page 92: Electronic Recycling

    Electronic Recycling For more information on Electronic Recycling, please: 1) Visit Alcatel Electronic Recycling Program website at https://us.alcatelmobile.com/electronic-recycling-program, or 2) Call Alcatel US Customer Support at 1-855-368-0829. Battery Recycling (USA & Canada) Alcatel partners with Call2Recycle to offer a safe and convenient battery ®...

Table of Contents