Section 14: Maintenance; Cleaning; 14.2 Supplies & Accessories; Ordering - Heska Vet/IV 2.2 Product Manual

Infusion pump
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Vet/IV 2.2
Infusion Pump
14.1

Cleaning

1.
Moisten a soft cloth with alcohol or a mild general cleaner and wipe all external surfaces.
2.
Moisten a cotton swab with alcohol or cleaner and remove any residue or crystallization in the door area.
NOTE: Do not spray cleaner directly onto the pump. Excess liquid may enter the pump and cause a malfunction. First
dampen the cloth or swab with cleaner then use the cloth or swab to clean the pump.
14.2 Supplies & Accessories
14.3
Ordering Information
For information on ordering the Vet/IV 2.2 Infusion Pump, contact:
Heska Corporation
3760 Rocky Mountain Avenue
Loveland, CO 80538
800.464.3752, option 1
NOTE: The power cord provided with your IV pump will accommodate 100–240 V AC but the plug configuration may not
be appropriate for your area. Plug conversion may be necessary to accommodate your receptacle type.
14.4

Service and Repair Policy and Procedures

If your Vet/IV 2.2 Infusion Pump is not functioning properly, contact Heska's Technical Support Services at 800.464.3752,
option 3. When calling, have the device model and serial number ready.
If your device should need repair after speaking with Heska's Technical Support Services, please follow the instructions
provided below.
1.
A Return Goods Authorization (RGA) number is required to return a product for repair service. To obtain a return
authorization number, please call 800.464.375, option 3.
NOTE: Shipments received without an RGA number will become the property of Heska and Heska shall have no
obligation to replace, repair or return such product. Shipments not displaying an RGA number or shipments sent
"freight collect" will be rejected.
2.
Heska shall bear the cost of all shipping, handling and transit insurance expenses incurred for pumps covered under
warranty. For non-warranty repairs, customer is responsible for all shipping, handling and transit insurance expenses.
Catalog #
#4010
Hospital Grade Power Cord
#6110
Vet/IV 2.2 Infusion Pump User Manual (CD Format)
#6106
Cage Clip Assembly
Description
24

Section 14: Maintenance

Quantity
1
1
1

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