Troubleshooting - KickAss KAODCPPRO User Manual

12. Troubleshooting

Issue
Projector won't turn on
Unable to use screen
mirroring/connect my
device
Unable to play media
from online
Unable to complete
online update
Image will not focus
Remote will not work
Projector won't turn off
1. Check that the power cord is connected properly and not damaged.
2. Hold down the Power button for 3 seconds until you hear a 'beeping'
sound, then release the button and the projector should begin to turn
on.
1. Ensure the projector is connected to WIFI.
2. Refer to the guide to ensure you are correctly using the screen
mirroring function on your device.
Alternatively visit: https://www.ezcast.com/support and select your
device for further support.
3. If you experience a delay with the media, ensure the distance
between the device and projector is close.
4. Ensure the device is connected to the SSID of the projector.
1. Check the network connection.
2. Check that the wireless network card UWA5 is inserted into the USB
port.
3. Contact your network provider for further assistance.
1. Ensure the WIFI is connected and check the connection.
2. Select OTA upgrade in 'Settings'.
3. Check whether there is a firmware update.
1. Ensure the distance between the projector and display are is
suitable, you may have to extend the distance.
2. Check whether the lens is clean.
1. Ensure new batteries are inserted.
1. Press and hold the Power button for 10 seconds to force shutdown.
Solution
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