Motorola R-2200 Operator's Manual page 7

Communications service monitor
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FOREWORD
1. SCOPEOFMANUAL
This manual is intended for use by experienc€;d
technicians with similar types of equipment. It contains
all the service information required for the equipment
described and is current as of the printing date. Changes
which occur after the printing date are incorporated by
Instruction Manual Revisions (SMR). These SMR's are
added to the manuals as the engineering changes are in-
corporated into the equipment.
2. MODEL AND KIT IDENTIFICATION
Motorola equipments are specifically identified by
an overall model number on the nameplate. In most
cases, assemblies and kits which make up the equipment
also have kit model numbers stamped on them. When a
production or engineering change is incorporated, the
applicable schematic diagrams are updated.
As diagrams are updated, information about the
change is incorporated into a revision column. This revi-
sion column appears in the manual next to the parts list
or, in some cases, on the diagram. It lists the reference
number, part number, and description of the parts
removed or replaced.
3. SERVICE
The Motorola Test Equipment Repair Center is
charged with the service responsibility for all test equip-
ment supplied by the Motorola Communications Sec-
tor. The center maintains a stock of original equipment
replacement parts and a complete library of service in-
formation for all Motorola test equipment.
Most in-warranty repairs are performed at the
center. Exceptions include repairs on some equipment
not manufactured by Motorola which are performed by
v
the original supplier under the direction of the Motorola
Test Equipment Repair Center. Out-of-warranty service
is performed on a time and materials basis at com-
petitive rates. Customer satisfaction is continually
surveyed by reply cards returned with repaired in-
struments.
The Motorola Test Equipment Repair Center also
provides a convenient telephone troubleshooting ser-
vice. Frequently, a user technician can troubleshoot a
piece of equipment and isolate the defective components
under the direction of the Motorola Test Equipment
Repair Center via telephone. Required replacement
parts are then immediately shipped to the user thereby
reducing shipping time and servicing costs. For
telephone troublehsooting contact the Motorola Test
Equipment Repair Center toll free at (800) 323-6967.
All other inquires and requests for test equipment
calibration and repairs should be directed to the
Motorola Area Parts Office. They will contact the
Motorola Test Equipment Repair Center, process the
necessary paperwork and, if necessary, have the Center
contact you to expedite the
repair~
4. REPLACEMENT PARTS ORDERING
Motorola maintains a number of parts offices
strategically located throughout the United States.
These facilities are staffed to process parts orders, iden-
tify part numbers, and otherwise assist in the
maintenance and repair of Motorola Communications
products.
Orders for all replacement parts should be sent to
the nearest area parts and service center listed below.
When ordering replacement parts the complete iden-
tification number located on the equipment should be
included.
68P81062E66-0

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