Fanvil i10 User Manual
Hide thumbs
Also See for i10:
- Quick installation manual (9 pages) ,
- How-to (4 pages) ,
- Quick start manual (6 pages)
Table of Contents
Advertisement
Advertisement
Table of Contents
Related Manuals for Fanvil i10
Summary of Contents for Fanvil i10
- Page 1 User Manual i10&i10V&i10D Software Version: 1.0.0 Release Date 2019/07/24...
-
Page 2: Table Of Contents
Directory Directory ............................Picture ........................... Table ............................Safety Instruction ........................1 Overview ..........................2 Install Guide ........................... 3 Use POE or external Power Adapter ................3 Appendix Table ....................... 4 5.2.1 Common command mode..................4 5.2.2 Function key LED state ..................4 Basic Introduction ......................... - Page 3 Network >> Basic ......................23 9.10 Network >> Service Port ....................25 9.11 Network >> VPN ......................26 9.12 Line >> SIP ........................27 9.13 Line >> SIP Hotspot ..................... 32 9.14 Line >> Basic Settings ....................32 9.15 Intercom Setting >> Features ..................34 9.16 Intercom Setting >>...
-
Page 4: Picture
Picture Figure 1 - Panel ........................5 Figure 2 - Quickly setting ......................6 Figure 3 - WEB Login ......................6 Figure 4 - SIP Line Configuration .................... 7 Figure 5 - Function Setting ...................... 8 Figure 6 - Enable Auto Answer ....................9 Figure 7 - Enable Auto Answer .................... - Page 5 Figure 37 - Trusted Certificates ..................... 46 Figure 38 - Device Certificates ....................46 Figure 39 - Firewall ........................ 47 Figure 40 - Security Settings ....................49...
-
Page 6: Table
Table Table 1 - Common command mode ..................4 Table 2 - Function key LED state .................... 4 Table 3 - Panel introduction ..................... 5 Table 4 - Intercom ........................11 Table 5 - MCAST ........................12 Table 6 - SIP Hotspot ......................13 Table 7 - Online Upgrade....................... -
Page 7: Safety Instruction
Safety Instruction Please read the following safety notices before installing or using this unit. They are crucial for the safe and reliable operation of the device. Please use the external power supply that is included in the package. Other power supply may cause damage to the phone and affect the behavior or induce noise. -
Page 8: Overview
Overview The i10/i10V/i10D SIP mini intercom is designed for indoor scenes with IP54 waterproof and dustproof. Supports wall mounting installation. It combines security, audio/video intercom and broadcasting functionalities and offers a qualified communication solution for users. -
Page 9: Install Guide
POE switch and power adapter at the same time, the power adapter will be used in priority and will switch to POE power supply once it fails. Please use the power adapter supplied by Fanvil and the POE switch met the specifications to ensure the device works properly. -
Page 10: Appendix Table
Appendix Table 5.2.1 Common command mode Table 1 - Common command mode Action Description IP Broadcast under In standby mode, long press the speed dial button for 3 seconds, standby mode there will be a toot sound will 5 seconds, please press the speed dial button once within 5 seconds, the toot sound will stop automatically reporting IP In the standby mode, long-press the speed dial button for 3... -
Page 11: Basic Introduction
Basic Introduction Panel Overview Figure 1 - Panel Table 3 - Panel introduction Number Name Description IP Camera Video signal acquisition and transmission Speaker Play sound For speed dial, multicast, intercom, IP broadcast and Speed dial button other functions Speed dial/Answer For speed dial/answer button, multicast, intercom, IP button... -
Page 12: Web Configuration
IP address of the device. Download http://download.fanvil.com/tool/iDoorPhoneNetworkScanner.exe Figure 2 - Quickly setting In the standby mode, long-press the speed dial button for 3 seconds and the beep will last for 5 seconds. Within 5 seconds, press the speed dial button three times quickly to switch to the network mode. -
Page 13: Sip Configurations
SIP Configurations At least one SIP line should be configured properly to enable the telephony service. The line configuration is like a virtualized SIM card. Just like a SIM card on a mobile phone, it stores the service provider and the account information used for registration and authentication. When the device is applied with the configuration, it will register the device to the service provider with the server’s address and user’s authentication is stored in the configurations. -
Page 14: Basic Function
Basic Function Making Calls After setting the function key to memory key and the subtype as speed dial and setting the number, press the function key to immediately call out the set number, as shown below: Figure 5 - Function Setting See detailed configuration instructions 9.23 Function Key Answering Calls... -
Page 15: Figure 6 - Enable Auto Answer
Figure 6 - Enable Auto Answer Enable auto answering P2P: Web interface: enter [line] >> [Basic Settings] >> [SIP P2P Settings], enable automatic answering, setting mode and automatic answering time, and click submit. Figure 7 - Enable Auto Answer Auto Answer Timeout 0~60 The range can be set to 0~60s, and the call will be answered automatically when the timeout is set. -
Page 16: Call Waiting
Call Waiting Enable call waiting: new calls can be accepted during a call. Disable call waiting: new calls will be automatically rejected and a busy signal will be prompted Enable call waiting tone: when you receive a new call on the line, the device will beep. Users can enable/disable call waiting in the device interface and the web interface. -
Page 17: Advance Function
Advance Function Intercom The equipment can answer intercom calls automatically. Figure 9 - Intercom Table 4 - Intercom Parameters Description When intercom is enabled, the device will accept the incoming call request with a SIP header of Alert-Info Enable Intercom instruction to automatically answer the call after a specific delay. -
Page 18: Figure 10 - Mcast
can specify up to 10 multicast listening addresses. Figure 10 - MCAST Table 5 - MCAST Parameters Description Define the current call’s priority, 1 means the highest priority and Priority 10 means the lowest. Enable Page Priority If enable page priority, the device will receive the multicast from address with higher priority, regardless of which of the two multicast groups sending the multicast first. -
Page 19: Hotspot
[Intercom Settings] >> [MCAST]. When the remote server sends the multicast, the device will receive multicast call and play multicast automatically. Hotspot SIP hotspot is a simple utility. Its configuration is simple, which can realize the function of group vibration and expand the number of SIP account. Take one device A as the SIP hotspot and the other devices (B, C) as the SIP hotspot client. -
Page 20: Figure 11 - Sip Hotspot
Figure 11 - SIP Hotspot The device is the hotspot server, and the default extension is 0. The device ACTS as a client, and the extension number is increased from 1 (the extension number can be viewed through the [SIP hotspot] page of the webpage). Calling internal extension: The hotspot server and client can dial each other through the extension number before Extension 1 dials extension 0... -
Page 21: Web Configurations
Web Configurations Web Page Authentication Users can login the device's webpage to manage and operate the device. User must provide the correct username and password to login. If the password is incorrect for three times, the webpage will be locked for 5 minutes and then the user can try to login again. The details as following: one IP logins more than the specified number of times with different... -
Page 22: System >> Account
System >> Account Figure 12 - WEB Account On this page, user can change the webpage login password. Administration user can also add or delete users, manage users, set permissions and passwords for new users. System >> Configurations Figure 13 - System Setting... -
Page 23: System >> Upgrade
In this page, administration user can view, export, or import the configuration file, or restore the device to factory settings. Export Configurations Right click to download the device's configuration file to your PC, the file format is “.txt”. (Notice: only administrator user can export the configuration file.) Import Configurations Import the configuration file of settings. -
Page 24: Figure 15 - Online Upgrade
In this page, user can upgrade the software for the device. After the upgrade, the device will automatically restart and update to the new version. Click select to select the software file from local PC and then click upgrade to start upgrading. Online upgrade: Online Firmware update is when a device sends an HTTP request to a server, the server replies with a corresponding description file or 404 or timeout. -
Page 25: System >> Auto Provision
Webpage: Login device’s webpage and go to [System] >> [Auto provision]. Figure 16 - Auto Provision Fanvil devices support auto provision via SIP PnP, DHCP options, Static provision, TR069. If all of the 4 methods are enabled, the priority from high to low is as below:... - Page 26 Transferring protocol: FTP/ TFTP/HTTP/HTTPS More details, please refer to Fanvil Auto Provision. http://www.fanvil.com/Support/download/cid/14.html Table 8 - Auto Provision Parameters Description Basic settings Show the current config file’s version. If the device confirm the downloaded .CFG configuration file is same with the one it uses, the Current device won’t perform auto provision.
- Page 27 Set the SIP server address through DHCP option 120. Option 120 SIP Plug and Play (PnP) Whether enable PnP or not. If PnP is enable, i10 series device will send a SIP SUBSCRIBE message with broadcast method. Any server Enable SIP PnP which can support the feature will respond and send a Notify with URL to phone.
-
Page 28: System >> Fdms
There are 4 kinds of ACS server: China Unicom, China Telecom, ACS Server Type common and esight. ACS Server URL Input ACS server address. ACS User Input ACS server username. ACS Password Input ACS server password. Enable/Disable TR069 Auto Login. If TR069 auto login is enabled, every time user reboot the device, it will use the previous correct TR069 Auto Login username or password to connect ACS server instead of asking... -
Page 29: Network >> Basic
Syslog When the user open syslog and set syslog server address, the log information of the device will be recorded in the syslog server during operation. If there is any problem, send the logs to Fanvil support team to analyze. For other details, please refer to 10 Trouble Shooting. - Page 30 Table 10 - Network Basic Setting Parameters Description Network IPv4 only IPv6 only IPv4&IPv6 Mode Network Status The current IP address of the equipment. Subnet The current Subnet Mask of the device. mask Default The current Gateway IP address. gateway The MAC address of the equipment.
-
Page 31: Network >> Service Port
Table 11 - Service port Parameter Description Web Server Type Reboot the device to make settings take effective. i10 series supports two kinds of web login: HTTP and HTTPS. Web Logon Timeout Default value is 15 minutes, when login time expires, web login will exit automatically, user need to login again. -
Page 32: Network >> Vpn
9.11 Network >> VPN Figure 21 - VPN Virtual Private Network (VPN) is a technology to allow the device to create a tunneling connection to a server and becomes part of the server’s network. The network transmission of the device may be routed through the VPN server. For some users, especially enterprise users, a VPN connection might be required to be established before activating a line registration. -
Page 33: Line >> Sip
When the VPN connection established, the VPN IP Address should be displayed in the VPN status option. There may be some delay of the connection establishment. User may need to refresh the page to update the status. Once the VPN is configured, the device will try to connect with the VPN server automatically every time it boots up, unless user disable VPN. -
Page 34: Figure 22 - Sip
Figure 22 - SIP... - Page 35 Table 111 - SIP Parameters Description Register Settings Line Status Display the current line status. To get the latest line status, user has to refresh the page manually. Activate Whether to activate the line or not. Username Enter the username of the service account. Authentication User Enter the authentication user name of the service account.
- Page 36 Dial Without Registered Enable call out without registration. DTMF Type Set the DTMF type for the line Set the SIP INFO mode to send ‘*’ and ‘#’ or ‘10’ and ‘11’ DTMF SIP INFO Mode Use VPN Set the line to use VPN restrict route Use STUN Set the line to use STUN for NAT traversal Enable Failback...
- Page 37 3840. This option should work together with SEM server. Enable Strict Proxy This is used for matching special server. When the i10 series receives packets from the server it will reply with the source IP address, not the address in via field.
-
Page 38: Line >> Sip Hotspot
Server Expire Set the timeout of using the server. TLS Version Choose TLS Version. uaCSTA Number Set uaCSTA Number. Enable Click To Talk This is used to match special server, click to call out directly after enable this option. Enable Change port Whether to enable change port or not. -
Page 39: Figure 23 - Network Basic
network while it is in a private network. Figure 23 - Network Basic Figure 24 - Line Basic Setting Table 12 - Line Basic Setting Parameters Description STUN Settings... -
Page 40: Intercom Setting >> Features
Server Address Input the STUN server address. Server Port Input the STUN server port, default is 3478. Binding Period Set the STUN binding period which can be used to keep the NAT open. SIP Waiting Time Set the timeout of STUN binding before sending SIP messages. SIP P2P Settings Enable Auto Answering Enable timeout to automatically answer IP calls... - Page 41 Auto Onhook Time Specify Auto Onhook time, the device will hang up and return to the idle automatically after Auto onhook time. Enable Silent Mode When enabled, the device is muted, there is no ringing when calls, you can use the volume keys and mute key to unmute. Disable Mute for Ring Disable the mute mode, if this option is clicked, mute button on device does not take effect.
-
Page 42: Intercom Setting >> Audio
tone. Enable Intercom Barge While enable intercom barge, the device will auto answer the intercom call during a call. If the current call is intercom call, the device will reject the second intercom call. Response Code Settings Busy Response Code Set the SIP response code when line is busy. -
Page 43: Intercom Setting >> Mcast
Set Opus sampling rate, including opus-nb (8KHz) and opus-wb OPUS Sample Rate (16KHz). ILBC Payload Type Set the ILBC Payload Type, the value must be 96~127. ILBC Payload Length Set the ILBC Payload Length. Enable VAD Whether to enable voice activity detection. RTP Control Protocol(RTCP) Settings CNAME user Set CNAME user... -
Page 44: Intercom Setting >> Action
Table 15 - action URL Notice: The operation URL is used by the IPPBX system to submit device events. Please refer to the details Fanvil Action URL http://www.fanvil.com/Uploads/Temp/download/20190122/5c46debfbde37.pdf 9.19 Intercom Setting >> Time/Date Users can configure the device's time settings on this page. -
Page 45: Intercom Settings >> Tone
DHCPv6 Primary Time Server Set primary time server address. Set secondary time server address, when primary server is not Secondary Time Server reachable, the device will try to connect to secondary time server to get time synchronization. Time zone Select the time zone. Resync Period Time interval of re-synchronization with time server Time/Date Format... -
Page 46: Call List >> Call List
User can add both numbers and prefix in the restricted incoming calls list, the i10 series device will reject all the calls from the blacklist numbers or calls from numbers with blacklist prefix. -
Page 47: Web Dial
Add numbers to restricted outgoing calls list, the i10 series device will end the calling when user dial these numbers, unless user removes the numbers from the list. 9.22 Web Dial In this page, user can make calls, answer the calls or hang up the calls. -
Page 48: Figure 32 - Function Key
Figure 32 - Function Key Table 17 - Function Key Parameters Description Function Key Settings Speed dial: User can set one number or IP address in Value option. It is convenient to use this function to make calls to Memory Key specified numbers/IP address used continually. -
Page 49: Figure 33 - Function Key Settings
Dsskey3: Call out or pick up calls according to dsskey3’s settings. None: None. Main Menu: Long press the key to make device go to command Desktop Long pressed mode, details please check chapter 5.2.1 Common command mode. Advanced Settings Set the dial mode between calling 1 number and calling 2 number. -
Page 50: Figure 34 - Memory Key Settings
Figure 34 - Memory Key Settings Table 19 - Memory Key Settings Type Number Line Subtype Usage Speed Set speed dial, press the key to call out Dial the number. Fill the called party’s account In Intercom mode, if the caller’s IP account or IP correspondi phone supports Intercom feature, the... -
Page 51: Security >> Web Filter
9.24 Security >> Web Filter In this page, user can set the IP address segment which is allowed to access the device. Figure 36 - Multicast Settings Add or delete the allowed IP address segment. Please input start IP address in Start IP address option, and input end IP address in End IP address option and click Apply to save the settings. -
Page 52: Security >> Device Certificates
Figure 37 - Trusted Certificates 9.26Security >> Device Certificates Select the device certificate to use default certificates or custom certificate. You can upload and delete uploaded certificates. Figure 38 - Device Certificates... -
Page 53: Security >> Firewall
9.27Security >> Firewall Figure 39 - Firewall In this page, user can select whether to enable input or output firewall, and set the detailed rules. These settings are used to prevent illegal network access, limit the internal user to access Internet sources, enhance the security. -
Page 54: Device Log
9.28 Device Log In this page, user can get the device’s logs. When device works abnormally, user can get the logs and send to Fanvil support team. Details please check chapter 10.5 Get Log Information. - Page 55 Set remote server address. The device will send message to the server when the alarm is triggered. The message format is Input & Tamper Server Address Alarm_Info:Description=i10;SIP User=;Mac=0c:38:3e:3a:06:65;IP=; port=Input . Input settings Input Detect Enable or disable Input Detect When choosing the low level trigger (closed trigger), detect the input port (low level) closed trigger.
- Page 56 By state: Reset the output port status when device’s call state changes. Enable or disable trigger by URI. User can send commands from remote device or server to i10 series Trigger by URI device, if the command is correct, then device will trigger corresponding output port.
- Page 57 Select call state to trigger the output port, options are: Talking: When the device’s talking status changes, trigger the output port. Ringing: When the device’s ringing status changes, trigger the output Trigger By Call state port. Calling: When the device’s calling status changes, trigger the output port.
-
Page 58: Trouble Shooting
10 Trouble Shooting When the device doesn't work properly, user can try the following methods to restore the device to normal operation or collect relevant information to send a problem report to the Fanvil technical support mailbox. 10.1 Get device system information User can obtain information through the [System] >>... -
Page 59: Get Log Information
If all configurations are correct, please contact your service provider for support, or obtain a registration network packet according to the instructions in "10.4 Network Data Capture", and send the packet to Fanvil support team to help analyze the issue.
Need help?
Do you have a question about the i10 and is the answer not in the manual?
Questions and answers