User Guide
Element type: Enclosure services controller electronics,
subenclosure id: 0 [ti=5]
Overall descriptor: <empty>
Element 0 descriptor: ESCE IOMA,IOM PART NUM ,IOM SERIAL
NUM,5000CCAB0500003C,XXX.XXX.XXX.XXX
Element 1 descriptor: ESCE IOMB,IOM PART NUM ,IOM SERIAL
NUM,5000CCAB0500007C,XXX.XXX.XXX.XXX
5.1.6 Windows Upgrade to New Firmware
To download the new firmware package, do the following:
1. Ensure Windows MPIO can see all paths to the drives.
a. Execute the following command:
C:\mpclaim –v C: \Users\Administrator\Desktop\mpclaim_output.txt
b. Verify that there are two paths to each drive by executing the following command:
C:\more C: \Users\Administrator\Desktop\mpclaim_output.txt
2. Input the sg_scan -s command to find the IOM devices to ensure that they can be accessed.
Note: If the Ultrastar Data102 is connected to an HBA that does not present
the Enclosure Services Processor to the host for management purposes,
HGST recommends attaching the Ultrastar Data102 to a host that does
expose the Enclosure Services Processor so that the upgrade may be
performed.
3. In the terminal, type:
sg_ses_microcode SCSIX:X,X,X -m 0xe -N -b 4096 -I <filename> -vv
4. Press Enter.
The firmware begins loading onto the IOMs. The upgrade can take up to 20 minutes to
complete.
Important: Due to the firmware image being a .tar.gz file, the enclosure has to
unpack and load the firmware onto the respective ICs which may take up to 15
minutes. Once the sg_ses_microcode command is issued wait 20 minutes to ensure
the enclosure has time to perform this process. To check the status of this process,
use the Redfish out-of-band management to make a GET request to the following
target:
216
5. System Management
5.1 Firmware Upgrade
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