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90 days, unless otherwise stated. Ni-Cad, Ni-MH and Li-Ion batteries, cables or other peripherals are all considered parts or accessories. The warranty extends only to the original buyer or end user customer of a Fluke Networks authorized reseller, and does not apply to any product which, in Fluke Networks’...
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If these terms are not acceptable, the unused product and any accompanying written material should be returned promptly to the Fluke Corporation or the place of purchase for a full refund of the license fee paid.
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7. REMEDIES. Fluke Networks’ entire liability and your exclusive remedy shall be Fluke Networks’ option, (a) the return of the price paid for the product, or (b) repair or replacement of the software product that does not meet the limited warranty. This limited warranty is void if failure of the product has resulted from accident, abuse, or misapplication.
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The EtherScope™ Series II Network Assistant is powered in part by the Linux Operating System and other publicly available software. A machine-readable copy of the corresponding source code is available for the cost of distribution. Please contact the Fluke Networks Technical Assistance Center (1-800-283-5853) and visit the GNU web site (http://www.gnu.org) for more information.
Package Contents ................................2 Safety and Operational Information ..........................5 Registering Your Instrument ............................7 Care and Maintenance ..............................7 Contacting Fluke Networks ............................8 Before You Begin .................................. 8 Using the Stylus ................................9 Turning the Instrument On and Off ..........................9 Selecting a LAN or WLAN Interface ..........................
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EtherScope Series II Getting Started Guide Setting the Time and Date ............................13 Recalibrating the Screen ..............................14 Enabling Software Options ............................14 The Power Supply .................................. 15 Operating the Instrument on Battery Power ....................... 15 Charging the Battery .............................. 16 Checking the Status of the Battery Charge ......................
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Table of Contents Troubleshooting a Wired LAN ............................. 31 Connecting to a Wired Network ........................... 33 Viewing AutoTest Results ............................. 33 Configuring the Instrument for a Wired LAN ......................36 TCP/IP Settings ................................ 37 802.1Q/IP TOS Settings ............................37 802.1X Settings ............................... 39 Active Tests ................................
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EtherScope Series II Getting Started Guide Accessing the Instrument Remotely (LAN only) ..................................... 53 User Interface Events That Will Terminate a Remote Session ..................55 Using the Desktop Tools ............................... 56 Applications Menu ................................. 56 Tools Menu ..................................57 Troubleshooting Your Instrument ............................59 Specifications ..................................
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List of Tables Table Page Accessories ............................3 International Electrical Symbols ......................5...
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EtherScope Series II Getting Started Guide...
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List of Figures Figure Page Charging and Removing the Battery ......................18 EtherScope Network Assistant’s Physical Features ..................21 Status LEDs..............................22 Screen-Level Help ............................30 LAN Test Results Screen ..........................33 Testing Cables..............................35 Instrument Settings—TCP/IP Screen ......................36 Instrument Settings—Security Screen ......................
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EtherScope Series II Getting Started Guide viii...
EtherScope Series II Network Assistant About This Guide Introduction This EtherScope™ Series II Network Assistant Getting Started EtherScope™ Series II Network Assistant (hereafter also Guide introduces you to the features and functions of your referred to as “the instrument” or “EtherScope Network EtherScope™...
“drill down” and obtain factory. See “Contacting Fluke Networks “ on page 8 for more detailed information or perform a specific operation. various ways to contact us.
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Introduction Table 1. Accessories Item Description Includes additional accessories: spare rechargeable battery, external battery charger, EtherScope Extended Test Kit external mini keyboard, wiremap adapters (#2-6), and large carrying case. WireView™ wiremap adapter Cable termination device with office locator ID #1. Used to perform the Cable Test (office locator) wiremap operation and used as an office locator.
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Auto Lighter Charger Charger for powering and charging the instrument via an automobile power outlet. WLAN card Fluke Networks EtherScope Wireless LAN Adapter IEEE 802.11 a/b/g. External directional antenna Directional antenna for use with WLAN card to locate WLAN devices.
Introduction Safety and Operational Information The international electrical symbols used in this document and on the instrument are described in Table 2. Table 2. International Electrical Symbols Complies to CSA C22.2 No. 950 Canadian standards, Not for connection to public telephone systems and UL 1950 (US standards) Do not dispose of Lithium Ion batteries in garbage, Please read the manual for safety information...
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EtherScope Series II Getting Started Guide • Please observe the following safety regulations when using Do not open the case. There are no user- your EtherScope Network Assistant: serviceable parts inside. • Do not connect a telephone line to this product. * Warning Class 1 Laser Product •...
This includes basic access to the online Knowledge Base library of product operation and application information and web-based trouble ticketing. In addition, you will receive Fluke Networks company and product information updates. After registering the product, make sure that you have the latest software installed.
The information in this section acquaints you with the basic operations and functions of your instrument so that you can nearest Fluke Networks distributor or service center, contact start using it immediately. You will learn how to: us using any one of the following methods: •...
Before You Begin Using the Stylus The front page Test Results screen is displayed (see Figure 5 or Figure 10). The stylus, which is used for navigating the user interface, is stored in the right side panel near the green On/Off button. Note When you turn on the instrument (wired mode In the same way that you use a mouse to click elements on...
EtherScope Series II Getting Started Guide Selecting a LAN or WLAN Interface Updating the Software If your instrument has the capability to test both a wired To get the latest features for your instrument, you need to LAN (RJ-45 or SFP fiber interfaces) and a wireless LAN, you make sure that you have the current version of software need to specify which technology you are testing.
Caution Contact the Technical Assistance Center (see ”Contacting Previously loaded software on the CompactFlash Fluke Networks ” on page 8) if you have trouble updating memory card will be erased. the software. Insert a CompactFlash memory card into SLOT 2 (see Update the Language File Figure 2).
EtherScope Series II Getting Started Guide Changing the Help and User Interface Language From the drop-down list, tap Instrument Settings. EtherScope Series II Network Assistant features multi- The Instrument Settings —TCP/IP screen (Figure 7) is language support. Localized menus and online Help are displayed.
Before You Begin Adjusting the Brightness of the Screen Setting the Time and Date Note Note The degree of brightness is a significant factor in The current time is displayed in the lower right conserving battery power. Turning the brightness up corner of the status bar.
Follow the instructions on the card to obtain a key code from instrument’s internal circuitry with the screen so that it can the Fluke Networks website and use that key code to correctly detect taps with the stylus. activate your option.
The Power Supply From the drop-down list, select Instrument Settings. The Power Supply Then, in the preview pane, tap the Options hyperlink. You can operate the instrument by using the rechargeable Lithium-Ion battery. Alternatively, you can use the supplied The Options screen is displayed. AC adapter charger (with or without the battery installed).
EtherScope Series II Getting Started Guide Although the battery is pre-charged at the factory, you Checking the Status of the Battery Charge should fully charge it before you begin using the instrument. To find out how much battery power remains, tap the This is an important step because if the power source is battery icon , which is located in the lower-right corner of interrupted while you are operating the instrument, you will...
The Power Supply • To take the instrument out of standby mode, press the Push the release tab away from the battery. On/Off button. Release this button as soon as the Pull up on the end of the battery that is close to the Power LED turns green.
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EtherScope Series II Getting Started Guide LC-4 LC-1 LC-3 North American Europe LC-7 LC-5 South Africa LC-6 Swiss Australia eyc102f.eps Figure 1. Charging and Removing the Battery...
Physical Features Operating the Instrument on External Power Physical Features When the instrument is connected to AC power, you can use The EtherScope Network Assistant is designed to be used as a the power supply as a continuous power source. In this way, dispatched or desktop network test device.
SLOT 1: a PCMCIA/CardBus ® interface that supports an panel. Plug the supplied AC adapter into this jack to provide 802.11 wireless network. Accepts Fluke Networks external power to the EtherScope Network Assistant and to EtherScope Wireless LAN Adapter IEEE 802.11 a/b/g.
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Physical Features Fiber LAN Connector PCMCIA/CardBus SLOT 1 Compact Flash SLOT 2 RJ45 LAN Connector Stylus Strap Attach DB9 Serial Port Headphone Jack Kensington Lock Microphone (left side) Jack USB Port Stand Power Jack Removeable Battery Pack eih31f.eps Figure 2. EtherScope Network Assistant’s Physical Features...
EtherScope Series II Getting Started Guide Status LEDs These LEDs provide instant, visible feedback on the state of your network and indicate conditions relative to the type of The status LEDs are located at the top of the front panel, as of interface (LAN RJ-45 or wireless) you are testing.
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Physical Features • UTILIZATION Oversized packet: a packet that has more than 1518 bytes. Represents the percent bandwidth consumed on the local • Jabber: a packet that has more than 1518 bytes and network: also has an invalid checksum. • •...
EtherScope Series II Getting Started Guide Wireless LAN Interface LEDs ERROR LINK Red: indicates an FCS error was detected in a received packet. • Green: 802.11b link established. TRANSMIT • Amber: 802.11a or 802.11g link established. Green: indicates that packets are being transmitted. •...
The User Interface The User Interface Title Bar The title bar is the horizontal area at the top of every screen The user interface is presented on a touch-sensitive, color that shows the name of the screen that is currently displayed. screen.
EtherScope Series II Getting Started Guide • Toolbar : (WLAN only) indicates the current channel being scanned and shows linked status when The toolbar is the first row of buttons located at the bottom the instrument is in a WLAN linked state. of every screen.
The User Interface • (Home): displays Test Results, the top-level user Reports: displays a directory that lists all saved interface screen. reports. • : displays screen-specific help (see ”Getting Help” on Settings: displays the Settings menu (see page 30). “Personalizing Your Instrument“ on page 29). •...
EtherScope Series II Getting Started Guide To the far right, the instrument displays the currently set Navigating the User Interface time. To change the date and time, see “Setting the Time Following are some general guidelines for navigating the and Date“ on page 13. user interface: Additional icons give you status on the following;...
The User Interface • • To sort data in a table, tap the desired column heading. Date/Time A directional arrow indicates the column you are Sets the date and time and changes the date/time sorting on and the direction (ascending ! or formats.
EtherScope Series II Getting Started Guide Getting Help Note that Help for the current screen is displayed in the main (right) pane. Screen-level Help is context-sensitive. It provides detailed “how to” and explanatory information that is related to the To move the information up or down within the Help currently displayed screen.
Accessing the Documentation on CD The preview (left) pane displays links for a Table of Contents Troubleshooting a Wired LAN and a Keyword Index, which is an alphabetized list of Help After you connect the instrument to your network and topics.
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EtherScope Series II Getting Started Guide If the instrument cannot acquire a valid IP address, it can still After you turn on and connect the instrument, it goes analyze traffic for statistics and passively discover devices. through a complete power-up sequence, which entails However, without a valid IP address, the instrument cannot initializing the processor and memory, performing a run its active discovery tests.
Troubleshooting a Wired LAN Connecting to a Wired Network To connect to the network, plug one end of an Ethernet cable into the instrument’s RJ-45 LAN connector and the other end of the cable into the network segment you are testing.
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EtherScope Series II Getting Started Guide The Test Results screen gives you at-a-glance visibility into The preview pane on the left provides a summary of the the state of your network. The main pane on the right results of the selected test. displays the name of each test and reports its status.
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Troubleshooting a Wired LAN MDI-X Network LINK NIC testing LINK UTILIZATION UTILIZATION COLLISION COLLISION ERROR ERROR TRANSMIT TRANSMIT monitoring Cable test Cable test terminated cable live network Universal Adapter Cable test LINK LINK Cable test UTILIZATION UTILIZATION COLLISION COLLISION ERROR ERROR TRANSMIT TRANSMIT...
EtherScope Series II Getting Started Guide Configuring the Instrument for a Wired LAN On this screen, you configure the instrument’s TCP/IP settings: Although EtherScope Network Assistant is designed to provide as much automated configuration as possible, every network is different. For the instrument to provide you with the best network analysis possible, you may need to change some of the default configuration settings.
Troubleshooting a Wired LAN TCP/IP Settings For the address field that you want to change, do the following: If DHCP is available, the Instrument Settings—TCP/IP screen (Instrument Settings—TCP/IP Screen) displays the address • and use the keyboard to type an IP address. that the instrument is able to obtain.
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EtherScope Series II Getting Started Guide It is important that you configure these settings correctly. If Supply the VLAN ID (values range from 1 to 4095). you select a VLAN ID that is not configured on the port that Set Priority: select a value between 0 and 7 (low to the instrument is connected to, the instrument may not be high) to specify a priority level for the frame.
Troubleshooting a Wired LAN • 802.1X Settings TTLS CHAP • The 802.1X standard defines the mechanism for port-based TTLS MSCHAP network access control. This provides a means of • TTLS MSCHAP-V2 authenticating and authorizing devices attached to a LAN • TTLS EAP-MD5 port.
EtherScope Series II Getting Started Guide Active Tests During the discovery process, the instrument tries the V3 credential sets and community strings in the order listed on On the Instrument Settings—Active Tests screen, you can this screen. For quicker discovery, list the sets and strings in specify which top-level tests are run.
Troubleshooting a Wired LAN To link at particular duplex setting, tap Use Forced Setting. Then select one of the settings in the Forced Setting group. Note An asterisk ( *) next to the value on the link button (located in the lower- left corner of the task bar) indicates the speed/duplex is a forced setting.
EtherScope Series II Getting Started Guide • General Settings Preferences – On the Instrument Settings—General screen, you can Show vendor prefix with MAC address: lets you change the following settings for your EtherScope Network control how a device’s MAC address is shown. By Assistant: default, it is shown with a vendor prefix.
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Troubleshooting a Wired LAN – – Disable switch learning: if the EtherScope Network Enable fast connect mode (applies to wired LAN Assistant’s link partner is a switch that supports only): lets you quickly obtain a network link and Spanning Tree Protocol (STP) or 802.1D, the DHCP address.
EtherScope Series II Getting Started Guide Troubleshooting a Fiber LAN All the existing LAN features are supported when EtherScope is connected to gigabit fiber interface with the The ES-FIBER-OPT option supports 1000BASE-SX, following exceptions: 1000BASE-LX, and 1000BASE-ZX fiber. The basic steps for •...
Troubleshooting a Fiber LAN Installing an SFP Fiber Adapter With the instrument turned off, remove the protective cap as shown in Figure 9. Insert the fiber adapter, making sure that it is firmly seated into the connector. Remove fiber Warning adapter dust cover.
EtherScope Series II Getting Started Guide Troubleshooting a Wireless LAN EtherScope Network Assistant runs a series of passive scan tests then attempts to establish a link to an AP that The basic steps for troubleshooting a wireless LAN (WLAN) is configured with the default SSID. are listed below.
Troubleshooting a Wireless LAN Viewing AutoTest Results The Test Results screen gives you at-a-glance visibility into the state of your WLAN. After you power on the instrument, it runs the automated tests and displays the Test Results screen, as shown in Figure The main pane displays the name of each test and reports its status.
EtherScope Series II Getting Started Guide You can get a quick idea of the overall health of your Creating a Report network and see what devices and services are running by On most screens, a button is available that enables tapping each test listed in the main pane and then viewing you to create reports and save them in a web-viewable file.
Reports Use the virtual keyboard or an external keyboard to Viewing a Report change the default name for the report. You can view reports on the instrument and on a PC. If desired, supply descriptive information or a comment Note for the report in the Comment section.
EtherScope Series II Getting Started Guide To view a report on a PC: From the File menu, tap Rename. Copy the report files from the CompactFlash memory The selected report is highlighted. card’s Reports directory to your PC. Type a new name for the file. Select the report that you want to view.
180 x 70 pixel area. Note that if you do not supply a The instrument comment is displayed at the bottom of the graphic, the Fluke Networks logo is displayed. report in the Instrument Comment field. Note that if you do...
EtherScope Series II Getting Started Guide • Running the Diagnostic Tests Signal Strength (WLAN only) • WLAN Statistics (WLAN only) EtherScope Network Assistant provides a set of specialized • tests that you can use to diagnose specific network Tx/Rx Rate (WLAN only) problems, such as connectivity and performance, and to You can access the diagnostics tests in one of two ways: obtain critical information about hosts, devices, and services...
Accessing the Instrument Remotely (LAN only) Accessing the Instrument Remotely The EtherScope™ Network Assistant web server home page (Web Server Home Page) is displayed. (LAN only) You can control EtherScope Network Assistant and view its result screens from a remote location. The instrument contains a Virtual Network Connection (VNC) server that is used for remote access.
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Test Results screen. results memory. However, for security reasons, you can set a password to restrict usage to authorized users only. • Initiate a support incident at the Fluke Networks See “Instrument Security Settings” on page 41 for website. instructions. •...
Accessing the Instrument Remotely (LAN only) To access real-time reports: User Interface Events That Will Terminate a Remote Session Click The active TCP/IP session between the remote user interface software and the instrument can be severed under the The EtherScope Real-Time Reports screen is following conditions: displayed.
EtherScope Series II Getting Started Guide • Using the Desktop Tools EtherScope Console: provides a command-line interface and terminal emulation (Telnet). EtherScope Network Assistant is packaged with a number of tools to increase your productivity. • EtherScope Network Assistant: displays the top- level user interface screen (Test Results).
Using the Desktop Tools • Service Performance Tool: verifies the existence and Tools Menu responsiveness of several standard network services. To display the menu, tap (located on the toolbar). To use this utility, you must enable the • Ping: is a general-purpose connectivity tool that you Performance Tests/ITO Tests option (RFC 2544/ can use to determine if a device on the network is ITO ES_ITO_OPT on the Options screen).
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EtherScope Series II Getting Started Guide • • Telnet: lets you access a remote computer so that you Port Reporter: a command-line utility that uses the can check or change its configurations. When you run Cisco Discovery Protocol (CDP) and Link Layer Discovery this program, EtherScope Network Assistant acts as if it Protocol to discover switches and switch details.
Troubleshooting Your Instrument Problem Troubleshooting Your Instrument : The user interface does not appear. Suggestion This section lists some problems you might experience with : The Test Results screen should be displayed your EtherScope Network Assistant and provides suggestions after you turn on the instrument. to help you solve them.
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EtherScope Series II Getting Started Guide • Problem : The touch-sensitive screen responds slowly or (WLAN mode) Examine the Connection Log to try to erratically to the stylus. determine the cause of a failed WLAN network connection. Suggestion : Try navigating around the display to determine Problem : The instrument cannot connect to the network.
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Troubleshooting Your Instrument Problem Problem : The touch-sensitive screen does not respond at all to input. • The battery charge state appears erratic or Suggestion inconsistent. : Press the On/Off button to place the instrument in standby mode. Press the On/Off button again to take the •...
EtherScope Series II Getting Started Guide Specifications Weight 0.82 kilograms (2 lbs) Dimensions 19.1 x 15.2 x 4.4 centimeters, (7.5 x 6 x 1.75 inches) LCD touch screen display 640 x 480 pixels, TFT (active) color panel, active area 129.6 (H) mm x 97.4 (V) mm LED indicators (mainframe) Battery Lithium Ion 7.2 V DC (nominal), 4.2 Ah...
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Specifications Specifications (continued) RJ-45 10/100/1000BASE-T Ethernet (EtherScope2 LAN/Pro), 1000BASE-SX/LX/ZX Fiber (ES2- Network analysis ports LAN-SX, ES2-LAN-SX-I, ES2 Pro-SXLX-I/S), PCMCIA/Cardbus 802.11a/b/g Wireless (EtherScope WLAN/Pro) Vibration Meets requirements of MIL-PRF-28800F for Class 2 random vibration * Class 1 Laser Product. Complies with 21 CFR Subchapter J and EN 60825-1/01 Laser Operating temperature: 0°...
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EtherScope Series II Getting Started Guide Specifications (continued) Receive Level Cable Types 100 to 5000mVp-p • Datalink Signal Unshielded Twisted Pair LAN cables (100 ohm UTP category 3, 4, 5, 5E, and 6 ISO/IEC Class C and D). 500mVp-p to 4000mVp-p •...
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Fault Tolerance The RJ-45 10/100/1000BASE-T Ethernet connection on the instrument is designed to withstand a maximum of 100 volts. WireView Wiremap Adapter/Office Locator Compatibility Detects combinations of shorts, opens, and connector mis-wires. Compatible with Fluke Networks WireView wiremap adapter/ office locator.
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EtherScope Series II Getting Started Guide...
Index Numerics conserving power, 16, 27 icon, 28 802.1Q/IP TOS settings, 37 installing, 17 802.1X Settings, 39 life (wired versus wireless mode), 15 battery icon, 28 –A– blue text, 28 active port, changing, 10 brightness, adjusting, 13 Active Tests, 40 actual link speed and duplex mode, 26 –C–...
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