Canon Color Bubble Jet BJC-4400 Series Service Reference Manual
  1. Manuals
  2. Brands
  3. Canon Manuals
  4. Printer
  5. Color Bubble Jet BJC-4400 Series
  6. Service reference manual
Canon Color Bubble Jet BJC-4400 Series Service Reference Manual

Canon Color Bubble Jet BJC-4400 Series Service Reference Manual

Hide thumbs
Table of Contents

Advertisement

Quick Links

Download this manual
Color Bubble Jet
™
Printer
BJC-4400
Series

Advertisement

Table of Contents
loading

Related Manuals for Canon Color Bubble Jet BJC-4400 Series

Summary of Contents for Canon Color Bubble Jet BJC-4400 Series

  • Page 1 Color Bubble Jet ™ Printer BJC-4400 Series...
  • Page 2 SERVICE REFERENCE MANUAL REVISION 0 Q30-2830-220 120V(CCSI) Q30-2830-221 120V(CAN) Q30-2830-222 (UNIVERSAL) Q30-2830-230,630 220V-240V(EUR) Q30-2830-231,631 220V-240V(GER) Q30-2830-232,632 220V-240V(FRN) Q30-2830-280,680 220V-240V(UK) QY8-13P1-000 MAY. 1998 © COPYRIGHT 1998 CANON INC. CANON BJC-4400 PRINTED IN JAPAN (IMPRIME AU JAPON)
  • Page 3 Canon will release technical information as the need arises. In the event of major changes in the contents of this manual over a long or short period, Canon will issue a new editions of this manual.
  • Page 4 I. PREFACE This manual is based on the following manuals, and only includes differences between BJC-4300 and BJC-4400. QY8-1352-000 BJC-4300 SERVICE MANUAL, Rev.0 II. CONTENTS CHAPTER 1: MAJOR CHANGES This chapter explains the main differences between BJC-4300 and BJC-4400. CHAPTER 2: SERVICE MANUAL This chapter explains the main differences between the SERVICE MANUAL of the BJC-4300 and BJC-4400.
  • Page 5 CHAPTER 1 MAJOR CHANGES...
  • Page 6 I. MAJOR CHANGES BJC-4400 contains the following modifications compared to BJC-4300. 1.1 PRODUCT SPECIFICATIONS 1. Faster throughput speed(especially in HS mode) 2. T-shirt Transfer (TR-201) added as media type 1.2 PRINTER MECHANICAL SYSTEM 1. Countermeasures for quality improvements to the current model were incorporated Shape changes : Carriage, paper delivery guide, platen and bottom case Additional changes : Increased area and amount of grease application 1.3 PRINTER ELECTRICAL SYSTEM...
  • Page 7 CHAPTER 2 SERVICE MANUAL...
  • Page 8 BJC-4400 Part 2: Product Specifications 1. PRODUCT OUTLINE 1.1 Product Outline This full color bubble jet desktop printer not only realizes high image printing through the implementation of the PhotoRealism concept, but also higher speed printing compared to previous models. This printer achieves high image printing by adopting "drop modulation technology"...
  • Page 9 LQ mode (EPSON LQ-2550 emulation) BJ mode (IBM Proprinter X24E emulation) [Canon extended mode is supported when using the canon printer driver.] 7. User replaceable BJ cartridge and adopting drop modulation technology color/ photo BJ cartridge . Color BJ Cartridge Drop modulation technology has been adopted.
  • Page 10 10. Built-in printing control modes LQ mode: Epson LQ-2550 emulation BJ mode: IBM Proprinter X24E emulation (Canon extended mode is supported when the Canon driver is used.) 11. Line feed pitch (n: programmable) LQ mode: 1/6”, 1/8”, n/60”, n/72”, n/180”, n/216”, and n/360”...
  • Page 11 * cpl: characters per line 13. Bit image Vertical: 8, 24 and 48 dots Horizontal: 60, 120, 180, 240, 360 and 720* dpi * In smoothing mode or when using the Canon driver. 14. Buffer Receive buffer Download buffer LQ mode...
  • Page 12 BJC-4400 Part 2: Product Specifications 16. BJ cartridge Color BJ cartridge (Multi Drop) Type: Color BJ cartridge with replaceable ink cartridges Print head: 136 nozzles (vertically-lined) Bk (64 nozzles) + Y, M, C (24 nozzles x 3) Ink colors: Black, cyan, magenta, yellow Service life: Approximately 160 pages (in the HQ mode with 1500 character pattern) with a black cartridge Approximately 90 pages (in the HQ mode) with a color cartridge (7.5% duty per color pattern)
  • Page 13 Envelope (Commercial number 10 or European DL) Transparencies (Canon transparency film CF-102) BPF (Canon back print film BF-102) Glossy photo paper (Canon glossy paper GP-201) High gloss paper (Canon high gloss Film HG-101) Fabric (Fabric sheet FS-101) Banner (Banner paper) T-shirt transfer (Canon T-shirt Transfer TR-201) 2.3.3 Print paper...
  • Page 14 Part 3: Operating Instructions BJC-4400 1.2 Printer Dimensions The printer’s dimensions are shown below. Allow enough space for the printer to be used with ease. For banner printing leave a space about the size of an A4-size paper in front of the printer. Also allow enough space at the back of the printer to set the banner paper.
  • Page 15 Part 3: Operating Instructions BJC-4400 1.5 Paper Settings For optimum printing, the printer has various paper settings to suit various types of paper. Set the paper selection lever before loading the paper. TABLE 3-1 QUICK REFERENCE FOR SETTING Media Thickness Lever Paper Feed Flap Black...
  • Page 16 Part 3: Operating Instructions BJC-4400 7 Name of the Parts and Their Functions The different parts of the printer and their functions are shown below. Paper Support Supports the stack of paper loaded in the cut sheet feeder. Cut Sheet Feeder Holds a stack of approximately 100 cut sheets (64g/cm ) for automatic feeding.
  • Page 17 Part 4: Technical Reference BJC-4400 1. OVERVIEW 1.1 Printer Diagram Carriage · BJ Cartridge/ Scanner Cartridge Paper Feed Motor · Home Position Sensor Carriage Motor Logic Board Paper Feed Carriage Motor Motor Driver Driver (+24.0VDC) Printer Controller (+5VDC) DRAM EEPROM Control/CG ROM Figure 4-1 Printer Diagram...
  • Page 18 Part 4: Technical Reference BJC-4400 4. PRINTER ELECTRICAL SYSTEM 4.1 Overview The electrical system functions are handled by the logic section or power supply. The logic section converts the data from the interface into print signals or printer operation signals and drives the BJ cartridge and motors while monitoring the status of the sensors.
  • Page 19 Part 4: Technical Reference BJC-4400 4.2 Logic Section 4.2.1 Logic section block diagram Address Bus A0 to 23 AD0 to 15 A/Data Bus 20MHz POWER Switch PB0,PB1 INT 0 to 3 PB4,PB5 Reset IC Temp. Sensor RESUME (TH1) PC2 to 3 CARTRIDGE Pickup Roller Sensor 22.11MHz...
  • Page 20 Part 4: Technical Reference BJC-4400 4.2.2 Logic section components 1) MPU (IC2) The MPU contains a 16-bit CPU, 1K-bit RAM, 24-bit address bus port, 16-bit data bus port, stepping motor controller, interrupter controller, A-D converter, I/O ports, and other components. Built-in CPU The 16-bit CPU operates in synchronization with a 20 MHz external clock input.
  • Page 21 Part 4: Technical Reference BJC-4400 2) Printer controller (IC3) The printer controller contains the interface controller, print head controller, buffer controller, DRAM controller, EEPROM controller, I/O ports, etc. It operates in synchronization with an external 22.11 MHz external clock input. Interface controller The interface controller receives from the computer, 8-bit parallel data which is synchronized with the data strobe pulse (STROBE) through the BUSY/ACKNLG handshake.
  • Page 22 Part 4: Technical Reference BJC-4400 3) Control/CG ROM (IC4) The 8 M-bit control/CG ROM contains the program and bitmap font data for printer control. 4) DRAM (IC7) Controlled by the printer controller, the 4 M-bit DRAM is used as a receive buffer, download buffer, print buffer, and working area.
  • Page 23 Part 5: Maintenance BJC-4400 3. GREASE APPLICATION Use the special tool to apply grease at the points shown below. Rubbing Section of Clutch Rubbing Section of Frame Spring and Clutch Gear: and Paper Lifting Plate: About 12 mg (FLOIL G311S) About 6 mg (FLOIL G311S) Rubbing Section of Cam Gear About 12mg (FLOIL G311S)
  • Page 24 Part 5: Maintenance BJC-4400 7. LOCATION & SIGNAL ASSIGNMENT 7.1 Logic Board Figure 5-9 Logic Board J5 (Ribbon cable connector) Pin No. Signal name IN/OUT Description GND for head drive voltage VH GND for head drive voltage VH Driver signal for temperature control heater Driver signal for temperature control heater Head driver voltage Head driver voltage...
  • Page 25 Part 5: Maintenance BJC-4400 J3 (Carriage motor connector) Pin No. Signal name IN/OUT Description Carriage motor phase A Carriage motor phase A Carriage motor phase B Carriage motor phase B J4 (Paper feed motor connector) Pin No. Signal name IN/OUT Description Paper feed motor phase B Paper feed motor phase A...
  • Page 26 Part 5: Maintenance BJC-4400 8. CIRCUIT DIAGRAMS 8.1 Parts Layout 8.1.1 Logic board Figure 5-10 Logic Board (Top View) 5-32...
  • Page 27 Part 5: Maintenance BJC-4400 Figure 5-11 Logic Board (Bottom View) 5-33...
  • Page 28 BJC-4400 Part 5: Maintenance 8.2 Circuit Diagrams LOGIC BOARD 01 Temperature Sensor <03-F7> <04-B6> 47K,1/16W,0.5% 0.01µ,50V <03-A7> <03-E8> <03-A8> <03-E8> HRANK <03-B7> <04-A6> <02-C8> 1000p,50V 0.1µ,25V <02-C8> C107 <02-C8> 0.1µ,25V 2125chip C108 1000p,50V A<23..0> <02-A8> Control & CG ROM CR10A <03-F4>...
  • Page 29 BJC-4400 Part 5: Maintenance LOGIC BOARD 02 BENB3 <03-E7> BENB2 <03-E7> BENB1 <03-E7> N1608Z301T01 <02-C1> HDATA <03-F8> N1608Z301T01 <02-C3> HCLOCK EvenENB <03-F8> <03-E8> N1608Z301T01 HLATCH <02-C1> OddENB <03-F8> <03-E8> N1608Z301T01 HRES <02-C3> W-HEAT <03-F8> <03-E7> N1608Z301T01 <02-C3> MCH0 <03-F7> MD<15..0> <02-E1>...
  • Page 30 BJC-4400 Part 5: Maintenance LOGIC BOARD 03 2634P 100K,1/16W HCLOCK <02-F5> HDATA <02-F5> 25J325Z HLATCH Home Psition <02-F5> HRES HELN325-3(32P) <02-F5> Sensor 100K,1/16W 10K,1/8W HENB1 <01-F4> <02-D3> ZD11 HENB2 2.7K,1/10W <02-D3> FAIL4H CR10A HENB3 <01-E8> <02-E3> 10K,1/10W CR11A HENB0 <01-D8> <02-E3>...
  • Page 31 BJC-4400 Part 5: Maintenance LOGIC BOARD 04 note LED0 (green) LED4 (orange) Indicator LED0 FA1A4M 180,1/10W LED4 ERROR <02-D3> FA1A4M 180,1/10W LED0 POWER <02-D3> SEC2594C 10K,1/10W Control Buttons 10K,1/10W SKHVLH Beeper POWER POWER <01-C8> 10K,1/16W 1.5K,1/10W PKM13EPY-4000-TF01 SKHVLH TSW1 RESUME <02-E3>...
  • Page 32 BJC-4400 Part 5: Maintenance LOGIC BOARD 05 IFD<7..> <05-B7> <02-A2> CNIF 10,1/8W 3.3K,1/8W N1608Z102T05 FB209 N1608Z102T05 FB219 N1608Z102T05 FB229 N1608Z102T05 FB239 N1608Z102T05 FB249 N1608Z102T05 FB259 N1608Z102T05 FB269 N1608Z102T05 FB279 RA10 10,1/8W R116 1.5K,1/16W 1K,1/16W 1K,1/16W <02-C3> FB28 1K,1/16W 100,1/16W N1608Z102T05 RA11 470p,50V 3.3K,1/8W...
  • Page 33 REVISION 0 Q30-2830-220 120V(CCSI) Q30-2830-221 120V(CAN) Q30-2830-222 (UNIVERSAL) Q30-2830-230,630 220V-240V(EUR) Q30-2830-231,631 220V-240V(GER) Q30-2830-232,632 220V-240V(FRN) Q30-2830-280,680 220V-240V(UK) QY8-3209-000 MAY 1998 COPYRIGHT © 1998 CANON INC. CANON BJC-4400 0598 SE 0.50-0 PRINTED IN JAPAN (IMPRIME AU JAPON)
  • Page 34 0598 SE 0.50-0...
  • Page 36 Application This manual has been issued by Canon Inc. for qualified person to learn technical theory, installation, maintenance, and repair of products. This manual covers all localities where the products are sold. For this reason, there may be information in this manual that does not apply to your locality.
  • Page 37 CONTENTS A. ILLUSTRATION INDEX B. PARTS LAYOUT & PARTS LIST C. SCREWS & WASHERS LIST D. TOOL E. NUMERICAL INDEX...
  • Page 38 ABOUT THIS MANUAL A. ILLUSTRATION INDEX c) RANK The service parts with N in the RANK column For illustration index, the parts layout illustrations are order parts. in this parts catalog are listed in abbreviated form in order of illustration number to identify the pages d) QTY they appear on.
  • Page 40 ILLUSTRATION INDEX TRAY See Page FRONT COVER See Page FIGURE 1 FIGURE 2 B - 1 B - 3 INNER COVER See Page REAR COVER See Page FIGURE 3 FIGURE 4 B - 5 B - 7 When removing the key No. 1 part, remove the top claws first.
  • Page 41 SHEET FEEDER UNIT See Page ELECTRICAL PARTS See Page FIGURE 5 FIGURE 6 B - 9 B - 11 BOTTOM CASE & PURGE UNIT See Page WASTE INK ABSORBER See Page FIGURE 7 FIGURE 8 B - 13 B - 15 When reassembling the printer, make sure that the arrowed parts sit in the upright position as shown in the figure.
  • Page 42 CARRIAGE PART (1) See Page CARRIAGE PART (2) See Page FIGURE 10 FIGURE 9 B - 17 B - 19 MOTORS CARRIAGE PART (3) See Page See Page FIGURE 11 FIGURE 12 B - 21 B - 23 Fold key No. 3 part according to the mark as shown in figure.
  • Page 43 PAPER FEED PART (1) See Page PAPER FEED PART (2) See Page FIGURE 13 FIGURE 14 B - 25 B - 27 If these screws are loosened, the head gap adjustment will be required. Break this part to remove, and replace it with a new one.
  • Page 44 See Page See Page LOGIC BOARD COMPONENT TOOL FIGURE 18 FIGURE 17 B - 33 D - 1 F L O I L G 3 1 1 S Top View Bottom View...
  • Page 45 This page intentionally left blank...
  • Page 46 PARTS LAYOUT & PARTS LIST TRAY FIGURE 1...
  • Page 47 FIGURE & PART NUMBER DESCRIPTION REMARKS KEY NO. 1 - 1 - 1 1 QG5-1143-000 QG5-1143-000 TRAY UNIT TRAY UNIT QH3-3251-000 QH3-3251-000 AC ADAPTER: 120V 50/60HZ AC ADAPTER: 120V 50/60HZ QH3-3252-000 QH3-3252-000 AC ADAPTER: 220-240V 50HZ AC ADAPTER: 220-240V 50HZ WT3-5061-000 WT3-5061-000 CORD, POWER...
  • Page 48 FRONT COVER FIGURE 2...
  • Page 49 FIGURE & PART NUMBER DESCRIPTION REMARKS KEY NO. 2 - 2 - 1 1 QG5-1141-000 QG5-1141-000 FRONT COVER UNIT FRONT COVER UNIT (WITH SPUR & NAME PLATE) (WITH SPUR & NAME PLATE) QB1-1952-000 QB1-1952-000 17 17 SPUR SPUR QB1-3044-000 QB1-3044-000 17 17 SPUR SHAFT SPUR SHAFT...
  • Page 50 INNER COVER FIGURE 3 When removing the key No. 1 part, remove the top claws first. When reassembling, reassemble the bottom claws first.
  • Page 51 FIGURE & PART NUMBER DESCRIPTION REMARKS KEY NO. 3 - 3 - 1 1 QG5-0963-000 QG5-0963-000 INNER COVER UNIT INNER COVER UNIT (WITH BUTTON & GUIDE) (WITH BUTTON & GUIDE) QB1-2206-000 QB1-2206-000 GUIDE, INDICATOR GUIDE, INDICATOR QB1-2207-000 QB1-2207-000 BAR, BUTTON BAR, BUTTON QB1-3038-000 QB1-3038-000...
  • Page 52 REAR COVER FIGURE 4...
  • Page 53 FIGURE & PART NUMBER DESCRIPTION REMARKS KEY NO. 4 - 4 - 1 1 QB1-3032-000 QB1-3032-000 COVER, REAR COVER, REAR...
  • Page 54 SHEET FEEDER UNIT FIGURE 5...
  • Page 55 FIGURE & PART NUMBER DESCRIPTION REMARKS KEY NO. 5 - 5 - 1 1 QB1-3033-000 QB1-3033-000 COVER, LOGIC BOARD COVER, LOGIC BOARD QG5-0959-020 QG5-0959-020 SHEET FEEDER UNIT SHEET FEEDER UNIT B-10...
  • Page 56 ELECTRICAL PARTS FIGURE 6 B-11...
  • Page 57 FIGURE & PART NUMBER DESCRIPTION REMARKS KEY NO. 6 - 6 - 1 1 QG2-2984-000 QG2-2984-000 LOGIC BOARD ASS’Y LOGIC BOARD ASS’Y B-12...
  • Page 58 BOTTOM CASE & PURGE UNIT FIGURE 7 When reassembling the printer, make sure that the arrowed parts sit in the upright position as shown in the figure. B-13...
  • Page 59 FIGURE & PART NUMBER DESCRIPTION REMARKS KEY NO. 7 - 7 - 1 1 QG5-1140-000 QG5-1140-000 BOTTOM CASE UNIT BOTTOM CASE UNIT (WITH FOOT) (WITH FOOT) QG5-1090-050 QG5-1090-050 PURGE UNIT PURGE UNIT (WITH SPRING) (WITH SPRING) QB1-1045-000 QB1-1045-000 PLATE, PAPER GUIDE PLATE, PAPER GUIDE QG2-2781-000 QG2-2781-000...
  • Page 60 WASTE INK ABSORBER FIGURE 8 B-15...
  • Page 61 FIGURE & PART NUMBER DESCRIPTION REMARKS KEY NO. 8 - 8 - 1 1 QB1-2201-020 QB1-2201-020 ABSORBER, INK ABSORBER, INK QB1-2200-020 QB1-2200-020 ABSORBER, INK ABSORBER, INK B-16...
  • Page 62 CARRIAGE PART (1) FIGURE 9 B-17...
  • Page 63 FIGURE & PART NUMBER DESCRIPTION REMARKS KEY NO. 9 - 9 - 1 1 QB1-0501-020 QB1-0501-020 ROLLER, IDLER ROLLER, IDLER QB1-0502-000 QB1-0502-000 BRACKET, IDLER BRACKET, IDLER QB1-3274-000 QB1-3274-000 SPRING, COIL SPRING, COIL QB1-1229-000 QB1-1229-000 CLIP, SHAFT CLIP, SHAFT QB1-0972-000 QB1-0972-000 GUIDE, CORNER GUIDE, CORNER QB1-0497-020...
  • Page 64 CARRIAGE PART (2) FIGURE 10 B-19...
  • Page 65 FIGURE & PART NUMBER DESCRIPTION REMARKS KEY NO. 10 - 10 - 1 1 QB1-2918-020 QB1-2918-020 COVER, CARRIAGE TOP COVER, CARRIAGE TOP QB1-2925-000 QB1-2925-000 SPRING, HOOK END COIL SPRING, HOOK END COIL QB1-2917-000 QB1-2917-000 CAM, TENSION CAM, TENSION QB1-3271-000 QB1-3271-000 LEVER, FORMS THICKNESS LEVER, FORMS THICKNESS B-20...
  • Page 66 CARRIAGE PART (3) FIGURE 11 Fold key No. 3 part according to the mark as shown in figure. Use new one, if this part is removed. When removing key No. 1 part, pull it out from carriage base by slightly pressing A inside.
  • Page 67 FIGURE & PART NUMBER DESCRIPTION REMARKS KEY NO. 11 - 11 - 1 1 QG5-1076-000 QG5-1076-000 CARTRIDGE HOLDER UNIT CARTRIDGE HOLDER UNIT QB1-1282-000 QB1-1282-000 SPRING, COIL SPRING, COIL QB1-0984-000 QB1-0984-000 GUIDE, RIBBON CABLE GUIDE, RIBBON CABLE QG2-2698-000 QG2-2698-000 CARRIAGE, RIBBON CABLE ASS’Y CARRIAGE, RIBBON CABLE ASS’Y QB1-0985-000 QB1-0985-000...
  • Page 68 MOTORS FIGURE 12 B-23...
  • Page 69 FIGURE & PART NUMBER DESCRIPTION REMARKS KEY NO. 12 - 12 - 1 1 QH4-4224-000 QH4-4224-000 MOTOR, CARRIAGE MOTOR, CARRIAGE QB1-0500-000 QB1-0500-000 GEAR, SLOW DOWN GEAR, SLOW DOWN QH4-4222-000 QH4-4222-000 MOTOR, PAPER FEED MOTOR, PAPER FEED B-24...
  • Page 70 PAPER FEED PART (1) FIGURE 13 Break this part to remove, and replace it with a new one. B-25...
  • Page 71 FIGURE & PART NUMBER DESCRIPTION REMARKS KEY NO. 13 - 13 - 1 1 QB1-0417-000 QB1-0417-000 BUSHING BUSHING QB1-0423-000 QB1-0423-000 SPRING, COIL SPRING, COIL QB1-3275-000 QB1-3275-000 PLATEN PLATEN QG5-0965-000 QG5-0965-000 EJECT ROLLER ASS’Y EJECT ROLLER ASS’Y QB1-1278-000 QB1-1278-000 SHAFT, ROLLER SHAFT, ROLLER QB1-1965-000 QB1-1965-000...
  • Page 72 PAPER FEED PART (2) FIGURE 14 If these screws are loosened, the head gap adjustment will be required. B-27...
  • Page 73 FIGURE & PART NUMBER DESCRIPTION REMARKS KEY NO. 14 - 14 - 1 1 QB1-2915-000 QB1-2915-000 FRAME, CARRIAGE GUIDE FRAME, CARRIAGE GUIDE QB1-0664-000 QB1-0664-000 SPRING, COIL SPRING, COIL QB1-0409-000 QB1-0409-000 PLATE, PRESSURE PLATE, PRESSURE QB1-0684-000 QB1-0684-000 ROLLER, PRESSURE ROLLER, PRESSURE B-28...
  • Page 74 PRINTER FRAME FIGURE 15 B-29...
  • Page 75 FIGURE & PART NUMBER DESCRIPTION REMARKS KEY NO. 15 - 15 - 1 1 QB1-0974-000 QB1-0974-000 ARM, SENSOR ARM, SENSOR QB1-0414-000 QB1-0414-000 HOOK, CARRIAGE HOOK, CARRIAGE QB1-0415-000 QB1-0415-000 SPRING, TORSION SPRING, TORSION QB1-0412-000 QB1-0412-000 SPRING, TORSION SPRING, TORSION QB1-0973-000 QB1-0973-000 ARM, PAPER SENSOR ARM, PAPER SENSOR QB1-2240-000...
  • Page 76 SHEET FEEDER PART FIGURE 16 To put gears in the correct position, the marks msut be in alignment. B-31...
  • Page 77 FIGURE & PART NUMBER DESCRIPTION REMARKS KEY NO. 16 - 16 - 1 1 QG5-0960-000 QG5-0960-000 PICK-UP ROLLER UNIT PICK-UP ROLLER UNIT QB1-0485-000 QB1-0485-000 GEAR, TRANSMISSION GEAR, TRANSMISSION QB1-0480-000 QB1-0480-000 GEAR, TRANSMISSION GEAR, TRANSMISSION QB1-2194-000 QB1-2194-000 SPRING, HOOK END COIL SPRING, HOOK END COIL B-32...
  • Page 80 FIGURE & PART NUMBER DESCRIPTION REMARKS KEY NO. 17 - 17 - BZ 1 BZ 1 WR1-5057-000 WR1-5057-000 BEEPER: PKM13EPY-4000-TF01 VW4-1835-102 VW4-1835-102 CAPACITOR, CERAMIC: 1000PF 50V CAPACITOR, CERAMIC: 1000PF 50V VW4-1234-101 VW4-1234-101 CAPACITOR,CHIP,CERAMIC: 100 PF 50V CAPACITOR,CHIP,CERAMIC: 100 PF 50V VW4-1234-101 VW4-1234-101 CAPACITOR,CHIP,CERAMIC: 100 PF 50V...
  • Page 81 FIGURE & PART NUMBER DESCRIPTION REMARKS KEY NO. C113 C113 VW4-1027-104 VW4-1027-104 CAPACITOR, CERAMIC: 0.1UF 25V C114 C114 VW4-1027-104 VW4-1027-104 CAPACITOR, CERAMIC: 0.1UF 25V C115 C115 VW4-1027-104 VW4-1027-104 CAPACITOR, CERAMIC: 0.1UF 25V C116 C116 VW4-1835-102 VW4-1835-102 CAPACITOR, CERAMIC: 1000PF 50V C117 C117 VW4-1835-102...
  • Page 82 FIGURE & PART NUMBER DESCRIPTION REMARKS KEY NO. FB 36 FB 36 WE8-5581-000 WE8-5581-000 1 1 FERRITE, BEADS: N1608Z102T01 FERRITE, BEADS: N1608Z102T01 FB 37 FB 37 WE8-5581-000 WE8-5581-000 BEADS: N1608Z102T01 BEADS: N1608Z102T01 FERRITE, FB 38 FB 38 WE8-5581-000 WE8-5581-000 1 1 FERRITE, BEADS: N1608Z102T01 FERRITE, BEADS: N1608Z102T01 FB 70 FB 70...
  • Page 83 FIGURE & PART NUMBER DESCRIPTION REMARKS KEY NO. VV1-8000-000 VV1-8000-000 1 1 JUMPER JUMPER VV1-3165-470 VV1-3165-470 1 1 RESISTOR,FIXED,METAL: 47 OHM 1/16W RESISTOR,FIXED,METAL: 47 OHM 1/16W VV1-3165-105 VV1-3165-105 1 1 RESISTOR,FIXED,METAL:1M OHM 1/16W RESISTOR,FIXED,METAL:1M OHM 1/16W VV1-3165-332 VV1-3165-332 1 1 RESISTOR,CHIP,METAL: 3.3K OHM 1/16W RESISTOR,CHIP,METAL: 3.3K OHM 1/16W R 10 R 10...
  • Page 84 FIGURE & PART NUMBER DESCRIPTION REMARKS KEY NO. R 95 R 95 VV1-3165-101 VV1-3165-101 1 1 RESISTOR,FIXED,METAL: 100 OHM 1/16W RESISTOR,FIXED,METAL: 100 OHM 1/16W R 96 R 96 VV1-3165-103 VV1-3165-103 1 1 RESISTOR,FIXED,METAL: 10K OHM 1/16W RESISTOR,FIXED,METAL: 10K OHM 1/16W R 97 R 97 VV1-3165-473...
  • Page 85 FIGURE & PART NUMBER DESCRIPTION REMARKS KEY NO. ZD 16 ZD 16 WA1-5996-000 WA1-5996-000 DIODE, ZENER: NNCD6.8G DIODE, ZENER: NNCD6.8G ZD 17 ZD 17 WA1-5996-000 WA1-5996-000 DIODE, ZENER: NNCD6.8G DIODE, ZENER: NNCD6.8G ZD 18 ZD 18 WA1-6222-000 WA1-6222-000 DIODE, ZENER: 02DZ3.0Z DIODE, ZENER: 02DZ3.0Z ZD 19 ZD 19...
  • Page 86 SCREWS & WASHERS LIST SCREW FIGURE & PART NUMBER DESCRIPTION REMARKS KEY NO. XB6-7300-607 XB6-7300-607 SCREW, TP: M3 x 6 MM XB1-2301-207 XB1-2301-207 SCREW, M3x12 XB1-2300-607 XB1-2300-607 SCREW, MACHINE, BINDING HEAD, M3x6 XB4-7300-609 XB4-7300-609 SCREW, TAP, BINDING HEAD, M3x6 XB5-6300-605 XB5-6300-605 SCREW, MACHINE, TP PAN HEAD, M3x6 XB1-2300-407...
  • Page 87 This page intentionally left blank...
  • Page 88 TOOL TOOL FIGURE 18 F L O I L G 3 1 1 S...
  • Page 89 FIGURE & PART NUMBER DESCRIPTION REMARKS KEY NO. T - 1 1 QY9-0016-000 QY9-0016-000 GAUGE, GAP: 1.2 MM GAUGE, GAP: 1.2 MM TKC-0953-000 TKC-0953-000 GREASE, FLOIL: G311S GREASE, FLOIL: G311S CK-0562-000 CK-0562-000 GREASE, MOLYKOTE PG-641 GREASE, MOLYKOTE PG-641...
  • Page 90 NUMERICAL INDEX PART FIGURE & PART FIGURE & DESCRIPTION DESCRIPTION NUMBER KEY NO. NUMBER KEY NO. CK-0562-000 CK-0562-000 T - T - GREASE, MOLYKOTE PG-641 GREASE, MOLYKOTE PG-641 QG2-2698-000 QG2-2698-000 11 - 11 - CARRIAGE, RIBBON CABLE ASS’Y CARRIAGE, RIBBON CABLE ASS’Y QB1-0409-000 QB1-0409-000 14 -...
  • Page 91 PART FIGURE & PART FIGURE & DESCRIPTION DESCRIPTION NUMBER KEY NO. NUMBER KEY NO. VV1-2115-103 VV1-2115-103 17 - 17 - R 94 R 94 RESISTOR, CHIP,METAL: 10K OHM 1/10W RESISTOR, CHIP,METAL: 10K OHM 1/10W VW4-1027-104 VW4-1027-104 17 - 17 - CAPACITOR, CERAMIC: 0.1UF 25V CAPACITOR, CERAMIC: 0.1UF 25V 17 -...
  • Page 92 PART FIGURE & PART FIGURE & DESCRIPTION DESCRIPTION NUMBER KEY NO. NUMBER KEY NO. WA1-5996-000 WA1-5996-000 17 - 17 - ZD 12 ZD 12 DIODE, ZENER: NNCD6.8G DIODE, ZENER: NNCD6.8G WE8-5582-000 WE8-5582-000 17 - 17 - FB 5 FB 5 FERRITE, BEADS: N1608Z301T01 FERRITE, BEADS: N1608Z301T01 17 -...
  • Page 94 The printing paper contains 70% waste paper. PRINTED IN JAPAN (IMPRIME AU JAPON) CANON INC.
  • Page 156 Disclaimer Canon Computer Systems, Inc. has reviewed this manual thoroughly in order that it will be an easy to use guide to your Canon BJC-4400 Series Color Bubble Jet Printer. All statements, technical information, and recommendations in this manual and in any guides or related...
  • Page 157 Using Your Documentation The following documentation is supplied with the Canon BJC-4400 Series Color Bubble Jet™ Printer to help you efficiently use your new printer. Quick Start Guide This booklet describes the steps you follow to unpack and set up your printer and install the BJC-4400 Series Printer Driver for Windows®.
  • Page 158 Distinctive typefaces identify the printer buttons you press, the lights on the operator panel, and any commands you enter at your computer. The buttons you press appear in this typeface: button. POWER The lights on your printer appear in this typeface: light.

  • Page 159: Table Of Contents

    Automatically Feeding Paper ................ Auto Feed Guidelines ..................3-10 Manually Feeding Paper................3-12 Printing on Envelopes ..................3-14 Using Canon’s Specialty Papers ................. 3-17 Specialty Paper Guidelines................3-17 High Resolution Paper HR-101 ..............3-19 Fabric Sheet FS-101 ..................3-22 Printing on Banner Paper ................3-24...
  • Page 160 4 Maintaining the Printer .................. 4-1 Printer Guidelines ....................Cleaning the Printer ................... Printing the Test Pages ..................Printing the Test Pages From Windows ............Printing the Test Pages Using the Operator Panel ........Cleaning the Print Head ..................Cleaning the Print Head From Windows ........... Cleaning the Print Head Using the Operator Panel ........

  • Page 161: Introduction

    Introduction Congratulations on your purchase of the Canon BJC-4400 Series Color Bubble Jet™ Printer. We appreciate your choosing this printer to meet your printing needs. The BJC-4400 Series printers offer excellent print quality and fast print speed using both color and black inks. We are certain you will be satisfied with this advanced Bubble Jet technology.

  • Page 162: Supplies And Accessories

    Canon has an extensive dealer network equipped to offer you supplies as you need them. To find a dealer near you, call the Canon Referral Service at 1-800-848-4123. If supplies are not available from your local dealer, you can order directly from Canon by calling 1-800-671-1090.
  • Page 163 Canon has more engineers dedicated to creating quality ink for providing the best results for output on Bubble Jet printers than any other organization. Canon does not prohibit the use of third-party inks and the use of third-party inks does not invalidate the product’s limited warranty.

  • Page 164: Canon Specialty Papers

    Transparencies CF-102 Back Print Film BF-102 High Gloss Film HG-101 See Chapter 3, Paper Handling, for details on Canon’s Specialty Papers. Color Image Scanner Cartridge You can use your BJC-4400 Series printer as a color image sheetfed scanner by removing the BJ cartridge from the printer and replacing it with the optional IS-22 Color Image Scanner Cartridge.
  • Page 165 Canon Customer Care Center Canon Computer Systems, Inc. offers a full range of customer technical support* options including: 24-hour, 7-day-a-week, toll-free automated support for troubleshooting issues on most current products (1-800-423-2366) Speak to a technician free of service charge (currently Monday–...

  • Page 166: Servicing The Printer

    If you feel your BJC-4400 Series Color Bubble Jet Printer needs servicing, contact Canon on the World Wide Web to locate the Canon Authorized Service Facility (ASF) nearest you. If you do not have access to the Web, you can call Canon (see page 1-5).

  • Page 167: Using The Printer With Windows

    Using the Printer With Windows This chapter describes how to use the printer with your Windows applications. It includes: Installing a printer driver Printing a document Printer setup within Windows 98/95 Printer setup within Windows 3.1 The Windows tabs Printing speed versus color Installing a Printer Driver Before you can use any type of printer with your computer, you must install a printer driver.

  • Page 168: Printing A Document

    Start the program you are using to create the document, application. and open the document you want to print. Make sure Choose Print or Print Setup from the File menu. You will the Canon see a screen similar to this: BJC-4400 Series is selected as your default printer.

  • Page 169: Printer Setup Within Windows 98/95

    Printer Setup Within Windows 98/95 You can use the printer with all your Windows 98/95 applications. Opening the Printer Properties Dialog Box in Windows 98/95 You can open the Properties dialog box in one of the following ways: From within any Windows application, you can select the Print or Print Setup command.

  • Page 170: Printer Setup Within Windows 3.1

    Printer Setup Within Windows 3.1 You can use the printer with all your Windows 3.1 applications. Accessing the Printing Options You can access the printing options from the Printers dialog box in the Control Panel, or you can select the Print Setup option available from the File menu of most applications that run in Windows.

  • Page 171: The Windows Tabs

    The Windows Tabs The BJC-4400 Series Printer Driver for Windows has several tabs from which you can select your printing options and learn about your printer driver as well as your new printer. General (Windows 98/95 only) This tab allows you to add comments regarding the printer driver and print a test page or a separator page.
  • Page 172 Paper This tab allows you to specify page orientation, paper size, and type of print media. (The printing options on this tab are the same for both Windows 98/95 and Windows 3.1.) SPECIFY PAGE ORIENTATION SPECIFY SIZE OF PAPER SPECIFY TYPE OF PAPER SPECIFY PAPER FEED...
  • Page 173 Setting This tab allows you to turn on or off the Setup Analyzer and Cartridge Detection. It also allows you to save up to four custom print settings. (The printing options on this tab are the same for both Windows 98/95 and Windows 3.1.) ENABLE OR DISABLE CARTRIDGE ENABLE OR...

  • Page 174: Specifying Your Printing Options

    Specifying Your Printing Options on the Windows Tabs Be sure to use your on-line help to find out about the settings available for each printing option. To move between the Windows tabs, click on any of the tabs. To save the settings and exit, click the OK button. To cancel your setting selections on a tab, click the Cancel button.
  • Page 175 Driver settings To achieve Print Quality Color Model Results Fastest B&W Draft Monochrome Uses less ink. Output 180 × 180 dpi output possible quality is draft. Fast letter quality Standard Monochrome Slightly slower than 360 × 360 dpi output draft. Quality is standard. Fast B&W photograph Standard and Monochrome Slower than B&W but...

  • Page 176: Using The Setup Analyzer

    Using the Setup Analyzer The Setup Analyzer allows the printer driver to evaluate your choice of printing settings. On the Setting tab, you click on the green to enable the Setup Analyzer. Click on the red symbol to disable it. When you exit the printer driver and accept your printing settings by clicking the OK button, the Setup Analyzer (if enabled) checks to see if any of your settings are contrary to the recommended settings.

  • Page 177: Using Cartridge Detection

    Using Cartridge Detection Use Cartridge Detection if you want the driver to alert you when the installed BJ cartridge is not the correct choice to use with your Color Model setting. To enable Cartridge Detection, which is located on the Setting tab, click on the green .

  • Page 178: Printing Speed Versus Color

    Printing Speed Versus Color The BJC-4400 Series Printer Driver for Windows can interpret and translate the full spectrum of colors, up to 16.7 million colors. When printing in color, there is a significant increase in the amount of information that the driver has to interpret and translate. When printing with black ink only, the driver has only one color to interpret.

  • Page 179: For Monochrome Printing

    For Monochrome Printing Use the BC-20 Black BJ Cartridge to optimize the printer’s performance when you are printing black text and graphics only. In the BJC-4400 Series Printer Driver for Windows, choose the following settings to tell your printer to print using black ink only. Media Type—Plain Paper Print Quality—Standard Color Model—Monochrome...
  • Page 180 Avoid automatic settings Although the automatic settings are easy to use, the computer must interpret the printed page. This takes more time than if you select each setting. Free up your memory Use only one software program at a time and unload any screen saving utilities or programs stored in Windows background;...

  • Page 181: Paper Handling

    Automatically loading paper Manually feeding paper Printing on envelopes Using Canon’s Specialty Papers To ensure the best performance of your printer, you’ll want to select the best paper and load it correctly. You can stack paper in the sheet feeder to load it automatically, or you can manually feed one sheet at a time.

  • Page 182: Selecting Paper Types

    Glossy Photo Paper Canon Glossy Photo Paper GP-201 is a high gloss, thicker paper that produces the look and feel of a photograph. Use this paper with the BC-21e Color or BC-22e Photo BJ Cartridge to produce photo-realistic prints from your printer.
  • Page 183 T-shirt the image is viewed correctly. Greeting Cards Get the most out of your Canon Creative or other card making software with Canon Greeting Cards GC-101. These cards give your unique, personalized cards the look and feel of professional cards. You can create cards, invitations, announcements, and more.

  • Page 184: Paper Guidelines

    High Gloss Film The Canon High Gloss Film HG-101 features a bright white finish that lends striking visual power to charts, graphs, and photographic images. Use this film to make your presentation materials and graphics look professional.

  • Page 185: Setting The Paper Thickness Lever

    Setting the Paper Thickness Lever To ensure trouble-free paper handling, you’ll want to set the paper thickness lever before loading paper. Center for the BC-21e Color BJ Cartridge Left for the BC-20 Black BJ Cartridge Right for heavier-weight print media or envelopes PAPER THICKNESS LEVER Be sure to check this lever when you change BJ cartridges, and before and after printing on heavier-weight print media or envelopes.

  • Page 186: Printer Settings For Various Print Media

    Printer Settings for Various Print Media Paper Paper thickness lever Paper feed output Media BC-21e BC-20 guides Method Limit (Sheets) Plain paper Center Left Down Auto Approx. 100 " (0.4 or 10 mm stack) Glossy Photo Paper Center Auto or GP-201 Manual Banner Paper...

  • Page 187: Loading Paper

    Loading Paper You can stack paper in the sheet feeder to load it automatically, or you can manually feed one sheet at a time through the manual feed slot. You can place approximately 100 sheets of plain paper (20 lb or 75 g/m ) in the sheet feeder at a time.
  • Page 188 Pull the paper For letter-size and A4-size paper, extend the paper output support up tray. until it stops. Pull out the paper output tray and its extension. Fan the paper. For best results, fan the paper before loading it. Always fan a stack of paper along the edge that will feed into the printer first.
  • Page 189 Slide the stack Align the edge of the paper with the right edge of the of paper into sheet feeder. the sheet feeder Secure the stack with the paper guide. until it stops. Start your Make sure that the printer is turned on. print operation.

  • Page 190: Auto Feed Guidelines

    Auto Feed Guidelines When automatically feeding stacks of paper, follow these guidelines: Do not open the front cover while printing. This may cause paper jams, smudges, or malfunctions. Do not leave paper stacked in the printer for long periods of time; longer sheets of paper may become bent or curled over time.
  • Page 191 Do not try to load paper into the sheet feeder beyond the paper limit mark ( ) or the tab on the right side of the sheet feeder; stacking too much paper may cause paper feeding or printing problems. Make sure there are no gaps between the stack of paper and the paper guide nor the right edge of the sheet feeder.

  • Page 192: Manually Feeding Paper

    Manually Feeding Paper You use the manual feed function when printing on heavier-weight print media (17 lb to 30 lb or 64 g/m to 105 g/m If you are manually feeding heavier-weight print media, Set the paper set the paper thickness lever to the right. thickness lever.
  • Page 193 Insert the Slide the paper into the manual feed slot in the back of single sheet. the printer. Align the sheet with the left edge of the manual feed slot. Hold the sheet for about two seconds until it feeds automatically.

  • Page 194: Printing On Envelopes

    U.S. Commercial number 10 (COM10) envelopes and European DL envelopes are recommended. You may be able to stack envelopes of other sizes in the sheet feeder; however, Canon cannot guarantee consistent performance on envelope sizes other than COM10 and DL.
  • Page 195 Make sure the paper support is raised, and the paper output tray is extended. Prepare the Arrange the stack of envelopes on a firm surface and press envelopes. down firmly on the edges to make the folds crisp. Press all the way around the envelopes to remove any curls and expel air from inside the envelopes.
  • Page 196 Insert the Slide a stack of envelopes into the sheet feeder until it envelopes. stops. Align the edge of the paper guide with the left edge of the stack of envelopes. Start your Make sure the printer is on. print operation. Chapter 3 3-16 Paper Handling...

  • Page 197: Using Canon's Specialty Papers

    High Resolution Paper, Fabric Sheets, and Banner Paper. Specialty Paper Guidelines Be sure to read any instructions that come with your Canon Specialty Paper. These instructions provide important information regarding how to achieve the highest print quality with these papers.
  • Page 198 Do not leave the film in the sheet feeder for long periods of time. Dust and dirt may accumulate on the film resulting in spotty printing. To avoid smudging caused by fingerprints, use a pair of thin cloth gloves while loading and handling the film. To avoid fading, do not expose the printed film to prolonged sunlight.

  • Page 199: High Resolution Paper Hr-101

    Using the Printer’s Output Tray The paper output tray on your printer is equipped with paper output guides. When using the BC-22e Photo BJ Cartridge to print on Canon’s High Resolution Paper (HR-101), lift the paper output guides on both sides of the printer’s output tray:...
  • Page 200 Using the Cleaning Sheet Canon’s High Resolution Paper HR-101 is designed for high quality printing. This paper is specially coated to produce delicate color output. After using a package of High Resolution Paper (200 sheets), you need to use the cleaning sheet enclosed with the paper to remove paper dust from the printer’s rollers;...
  • Page 201 Insert the Remove the two pieces of tape from the sheet. cleaning sheet. Insert the sheet with the sticky side out (toward you) and down (going into the sheet feeder). Adjust the paper guide to the edge of the cleaning sheet. Press the Make sure the printer is on.

  • Page 202: Fabric Sheet Fs-101

    Fabric Sheet FS-101 Fabric Sheet FS-101 for Canon printers comes with a booklet that describes special handling procedures. Be sure to look through this booklet for special information regarding the Fabric Sheets. This section describes specific steps for using Fabric Sheets with the printer.
  • Page 203 Insert the Insert the sheet with the cloth side out (toward you) and fabric sheet. the open end up (away from the sheet feeder). Adjust the paper guide to the edge of the fabric sheet. Do not attempt to load more than one sheet at a time. Set up the In the Paper tab, select A4 for the Paper Size and select BJC-4400 Series...

  • Page 204: Printing On Banner Paper

    Printing on Banner Paper For best results, use Canon Banner Paper. To set up a print job on banner paper, you must decide on the number of sheets you need. You can print banners from 2 to 6 sheets in length.
  • Page 205 Printing on banner paper requires quite a bit of ink. If you think your BJ cartridge may run out of ink, use a new BJ cartridge. For best print results on banner paper, use light design patterns. To prevent ink from running over the edges of the sheet, print within the margins shown in the previous illustration.
  • Page 206 Pull out the paper Do not pull out the extension on the tray. output tray and Do not pull up the paper support. lift the paper output guides. Insert the Align the first sheet of the paper with the right edge of banner paper.
  • Page 207 Fold the Gently fold the paper at the crease between the first and banner paper. second sheet. Make sure Clear space in front of the paper output slot of the printer the paper exit for at least one sheet. area is clear. Chapter 3 Paper Handling 3-27...
  • Page 208 Set up your Open the Windows application you are going to use to printer driver. print. From the File menu, select Print. Then select your print options using the BJC-4400 Series Printer Driver for Windows. For the Paper Feed Method, select Automatic Feed. For the Paper size, select Banner.

  • Page 209: Maintaining The Printer

    Maintaining the Printer This chapter covers the care required for your printer. It includes: Printer guidelines Cleaning the printer Printing the test pages Cleaning the print head BJ cartridge guidelines Replacing the BJ cartridge Replacing a BJ tank in the BC-21e Color BJ Cartridge Storing a BJ cartridge Installing and Removing the Optional Color Image Scanner Cartridge...

  • Page 210: Printer Guidelines

    Printer Guidelines Follow these guidelines to avoid damage to your printer and harm to you or others: Set the printer on a stable surface. Do not use an angled printer stand. Avoid setting the printer in direct sunlight. Keep the front cover closed when printing. Do not set anything on top of the printer.

  • Page 211: Cleaning The Printer

    Cleaning the Printer Your printer requires little routine maintenance. Perform the following maintenance, as necessary, to keep your printer in good operating condition. Make sure the printer is turned off before cleaning it. It is a good idea to unplug the AC adapter also. Do not clean the exterior of the printer with volatile liquids such as thinners, benzine, or any spray-type or chemical cleaners;...

  • Page 212: Printing The Test Pages

    Printing the Test Pages You can print these test pages to check the operation of your printer and your print quality. If a test page indicates poor print quality, try cleaning the print head (see page 4-6). If necessary, replace the BJ cartridge. Test A This test prints a repeating pattern of characters.

  • Page 213: Printing The Test Pages From Windows

    Nozzle Test Use this test print to check that each print head nozzle is operating properly. When the BC-21e Color BJ Cartridge is installed, the pattern includes all four colors: yellow, magenta, cyan, and black. In the color pattern, you’ll notice that lines are missing between the colors.

  • Page 214: Printing The Test Pages Using The Operator Panel

    Printing the Test Pages Using the Operator Panel To print a test page, make sure the printer is turned off and paper is loaded. Press and hold the button until you hear the number of POWER beeps that correspond to the test page you want to print. Test page Number of beeps Demonstration...

  • Page 215: Cleaning The Print Head Using The Operator Panel

    Cleaning the Print Head Using the Operator Panel If you want to clean the print head from the operator panel, follow these steps: Make sure Make sure the green light is on. POWER the printer is turned on. Press and hold the light will blink for several seconds while the POWER RESUME button...

  • Page 216: Bj Cartridge Guidelines

    Contains the print head unit and color and black inks. Use this cartridge when you want to produce photo-realistic color printing. When used with Canon’s High Resolution Paper (HR-101) or Glossy Photo Paper (GP-201), this ink produces images comparable to your favorite photographs.
  • Page 217 Canon has more engineers dedicated to creating quality ink for providing the best results for output on Bubble Jet printers than any other organization. Canon does not prohibit the use of third-party inks and the use of third-party inks does not invalidate the product’s limited warranty.

  • Page 218: Bj Cartridge And Bj Tank Maintenance

    BJ Cartridge and BJ Tank Maintenance The most important thing you can do to extend the life of your printer and to ensure optimum print quality is take care of the BJ cartridges. Spilled ink can stain any surface. Open BJ cartridges and BJ tanks carefully, and follow the guidelines presented here to protect against spilled ink.

  • Page 219: Replacing The Bj Cartridge

    Replacing the BJ Cartridge The following procedure describes how to replace the BC-21e Color BJ Cartridge with the BC-20 Black BJ Cartridge. Follow the instructions in this section to replace an old BJ cartridge or to change BJ cartridges when you are switching between the BC-21e and any of the other BJ cartridges.
  • Page 220 Press the The printer beeps and moves the cartridge holder to the CARTRIDGE center of the printer. button once. light blinks while the cartridge holder is POWER positioned in the center of the printer. CARTRIDGE BUTTON Do not attempt to move the cartridge holder manually. This may damage the printer.
  • Page 221 Slide the BJ cartridge out of the holder. Store or If you are replacing an old BJ cartridge, dispose of the old dispose of the cartridge properly. BJ cartridge. If you are switching cartridges, you must store the cartridge you are removing in the Ink Cartridge Storage Box.
  • Page 222 Peel off the protective foil. Take the new BJ cartridge out of its protective packaging. Remove the Lift off the cap from the print head and then remove protective the tape. material from the BJ cartridge. TAPE Slide the Be careful not to touch the rollers with the print head. BJ cartridge Make sure the cartridge is pressed against the back of the straight into the...
  • Page 223 Press the lock Make sure the marks on the lever and the cartridge holder lever down align. completely; The BJ cartridge is now positioned and locked. do not use excessive force. LOCK LEVER Do not manually move the mechanism that houses the BJ cartridge.
  • Page 224 Set the paper If you installed the BC-20 Black BJ Cartridge, set the thickness lever. paper thickness lever to the left. If you installed the BC-21e Color BJ Cartridge, set the paper thickness lever to the center. Chapter 4 4-16 Maintaining the Printer...
  • Page 225 Press the The printer beeps and moves the cartridge holder to the CARTRIDGE home position on the right side of the printer. button. The printer cleans the print head automatically. CARTRIDGE BUTTON Close the front cover. Whenever you turn off the printer, the BJ cartridge moves to the home position on the right and caps itself.

  • Page 226: Replacing A Bj Tank In The Bc-21E Color Bj Cartridge

    Replacing a BJ Tank in the BC-21e Color BJ Cartridge If you perform a print operation correctly but the output is blank, a BJ tank may be out of ink. Perform the print head cleaning at least five times. If the output is still blank, replace the empty BJ tank in the BC-21e Color BJ Cartridge.
  • Page 227 Remove the The color BJ tank is on the left; the black BJ tank is on the empty BJ tank. right. Grasp the tab on the top of the tank and pull forward to release the BJ tank. Then lift the BJ tank up and out of the BJ cartridge unit. Dispose of the BJ tank properly.
  • Page 228 Slide the new BJ tank into the empty slot on the BJ cartridge. Press firmly on the tab on the top of the BJ tank until it snaps into place. Chapter 4 4-20 Maintaining the Printer...
  • Page 229 Make sure If you are replacing both tanks, repeat steps 3 through 6 each BJ tank is for the other BJ tank. correctly seated in its respective slot. Press the The printer beeps and moves the cartridge holder to the CARTRIDGE home position on the right of the printer.

  • Page 230: Storing A Bj Cartridge

    Storing a BJ Cartridge Whenever you unwrap a BJ cartridge, you must either install it in the printer or store it in the Ink Cartridge Storage Box to prevent the print head from drying and clogging. Open the When opening the Ink Cartridge Storage Box, press in on Ink Cartridge the release tab that locks the cover in place.
  • Page 231 Close the Be sure the lid snaps closed. storage box. Whenever you remove a BJ cartridge from the printer, store the cartridge in the storage box (unless you are disposing it). If you have more than one Ink Cartridge Storage Box, you can hook them together.

  • Page 232: Installing And Removing The Optional Color Image Scanner Cartridge

    Installing and Removing the Optional Color Image Scanner Cartridge You can easily convert your printer into a color scanner by installing the optional IS-22 Color Image Scanner Cartridge. This section describes how to install and remove the Color Image Scanner Cartridge. For details on operating the printer as a scanner, see the IS-22 Color Image Scanner Cartridge User’s Manual that comes with the scanner cartridge package.
  • Page 233 Remove the Handle the scanner cartridge carefully. scanner cartridge Do not touch the scanning head area. from its packaging. Insert the Hold the scanner cartridge by the ridges on either side of scanner cartridge. the cartridge. Match the groove on the scanner cartridge with the guide on the cartridge holder.
  • Page 234 Lower the Slowly press the lock lever down completely until the lock lever. mark on the lever is aligned with the mark on the cartridge holder. Set the paper thickness lever to the center. Chapter 4 4-26 Maintaining the Printer...

  • Page 235: Removing The Color Image Scanner Cartridge

    Press the The cartridge holder moves to the home position on CARTRIDGE the right. button once and close the front cover. CARTRIDGE BUTTON Removing the Color Image Scanner Cartridge Always remove the Color Image Scanner Cartridge as soon as you are finished scanning pictures and replace it with a BJ cartridge.

  • Page 236: Transporting The Printer

    Never store the IS-22 Color Image Scanner Cartridge in an Ink Cartridge Storage Box that has been used for a BJ cartridge. The pad in the storage box where the head of a BJ cartridge rests is covered with ink that will damage the scanning head of the IS-22 Color Image Scanner Cartridge.
  • Page 237 Open the Tape the BJ cartridge to the side of the printer. front cover. TAPE Close the Return the paper support and paper output tray to their front cover. original positions. Chapter 4 Maintaining the Printer 4-29...
  • Page 238 Repack the printer Do not remove the BJ cartridge from the printer in its original or ship a BJ cartridge or an ink tank from which you packing materials. have removed the protective cap. An opened BJ cartridge or BJ tank that is not installed in the printer may leak, and the print head may dry out.

  • Page 239: Troubleshooting

    It covers a few basic problems and describes how to clear a paper jam. For complete problem solving information, be sure to use our support services. See Canon Customer Care Center in Chapter 1 (page 1-5) for details on Canon’s customer technical support options. Chapter 5...

  • Page 240: Identifying Your Printer Problem

    Identifying Your Printer Problem Before contacting Canon, identify your printer problem and make sure you have the following information: Product name Serial number Place of purchase Nature of problem Steps you have taken to solve the problem and the results...

  • Page 241: General Problems

    General Problems If the printer does not print • Check all your cable connections • Check your printer driver setup • Check your computer configuration • Check your BJ cartridge and BJ tanks If your print quality is not satisfactory •...

  • Page 242: Clearing Paper Jams

    Clearing Paper Jams When a paper jam occurs, the light turns orange and the printer POWER goes off-line. Press the Turn off the printer. POWER button. Gently pull the If the paper tears off inside the printer, open the front paper out with cover and remove the paper left inside the printer.

  • Page 243: Appendix A Specifications

    Specifications Printing Specifications Printing Method Bubble Jet ink on-demand Paper Handling Automatic feed Manual feed Sheet Feeder Capacity – Auto Feed Only Maximum thickness of stacked paper: 0.4 inches (10 mm) Plain paper (20 lb or 75 g/m Approx. 100 sheets (0.4" stack) Glossy photo paper 1 sheet Banner paper...
  • Page 244 Greeting cards Canon Greeting Cards GC-101 Bubble Jet paper Canon Bubble Jet Paper (water-resistant) LC-301 Fabric sheets Fabric Sheet FS-101 for Canon Bubble Jet printers Transparencies Canon CF-102 Transparencies Back print film Canon Back Print Film BF-102 High gloss film...
  • Page 245 Printable Area—Papers The shaded portion in the following figure shows the printing area for paper. The table lists the minimum margins. All Except Fabric Sheet Fabric Sheet Margin Inches Margin Inches 0.25 0.25 0.25 1.35 34.4 0.12 1.62 41.1 0.65 16.5 1.10 27.9...

  • Page 246: Bj Cartridges

    BJ Cartridges BC-21e Color BJ Cartridge Print head 64 nozzles for black 24 nozzles for each color (cyan, magenta, yellow) Print head life Approximately 2,000 color pages at 30% coverage BJ tanks BCI-21 Color (cyan, yellow, magenta) BCI-21 Black Ink color Black, cyan, yellow, magenta BJ tank yield BCI-21 Color...

  • Page 247: General

    General Interface IEEE 1284 compatible parallel interface Acoustic Noise Level Approx. 45 dB(A) per ISO 9296 Operating Environment Temperature 41° F to 95° F (5° C to 35° C) Humidity 10% to 90% RH (no condensation) Storing Environment Temperature 32° F to 95° F (0° C to 35° C) Humidity 5% to 95% RH (no condensation) Power Source...
  • Page 248 Appendix A Specifications...

  • Page 249: Glossary

    Glossary Automatic feed Refers to one way in which paper can be fed into the printer when the sheet feeder is used. BJ cartridge The printing mechanism that contains the print head unit and BJ tanks. BJ tank The special type of ink container housed by the BJ cartridge. The BC-21e Color BJ Cartridge contains two BJ tanks: one color (which includes cyan, yellow, magenta) and one black.
  • Page 250 dB(A) Stands for decibel level (a decibel being a unit of measurement for the intensity of the sound coming from the printer), adjusted for background noise. Dots per inch. A unit of measurement for indicating a printer’s resolution. Your printer can produce a resolution up to 720 × 360 dpi. Font A complete set of characters of the same size and style;...
  • Page 251 Lines per inch. The measurement used in describing the number of lines that will print within one vertical inch. Most printing is done in 6 or 8 lpi. Manual feed A method of feeding paper to the printer one sheet at a time. Noise level See dB(A).
  • Page 252 Printable area The area of a sheet of paper on which a printer can reproduce text or graphics (the printing area is smaller than the paper). On this printer, the printing area varies depending on the type of paper being used. Printer driver Software that sends printing instructions to a printer.
  • Page 253 Auto feed guidelines: 3-10–11 Bubble Jet Paper LC-301: 1-4, 3-3, 3-6 Auto power: 2-7 Bulletin board service (BBS): 1-5, 5-1 Automatically feeding paper: 3-7–11 Canon Back Print Film BF-102: 1-4, 3-4, accessories: 1-2–4 3-6, 3-17 Authorized Service Facility: 1-6 uncurling: 3-18–19 Canada: 1-5 Banner Paper: 1-4, 3-2, 3-6, 3-24–28...
  • Page 254 Color model: 2-6, 2-9 Colors, missing: 5-3 General tab, Windows 95: 2-5 COM10 envelopes: 3-14, A-3 Getting help: 1-5 Control tab: 2-7 Glossary: G-1–4 Custom print settings: 2-7 Glossy Photo Paper GP-201: 1-4, 3-2, Customer Care Center: 1-5 3-6, 3-17 Graphics settings, recommended: 2-8–9 Demonstration, test page: 4-4...
  • Page 255 Page orientation: 2-6 Legal size paper: 3-4 Paper Limit mark: 3-11 guidelines: 3-4 Line feed speed: A-2 handling: 3-1–28, A-1 Loading paper: 3-7–13 loading: 3-7–13 Lock lever: 4-12, 4-15 printable area: A-3 size: 2-6, A-1 weight: A-2 Paper feed Maintaining limit: 3-6 BJ cartridges and BJ tanks: 4-10 method: 3-6...
  • Page 256 Setup analyzer: 2-7, 2-10 Windows 3.1: 2-4 Sheet feeder: 3-7, 3-9, 3-14 Windows 95: 2-3 capacity: A-1 See also Quick Start Guide Specialty Papers, Canon: 1-4, Printer Properties dialog box: 2-3 3-17–28, A-2 Printer setup Specifications: A-1–5 Windows 3.1: 2-4...
  • Page 257 T-Shirt Transfers TR-101: 1-4, 3-3, 3-6 Warranty: 1-6, 4-9, 5-2 Test pages, printing: 4-4–6 Weight, printer: A-5 Toshiba laptop: 5-5–6 Windows: 2-1–14 Transparencies CF-102: 1-4, 3-3, 3-6, cleaning print head: 4-7 3-17 printing test pages: 4-5 Transporting, printer: 4-28–30 tabs: 2-5–11 Troubleshooting: 5-1–8 Windows 3.1 printer setup: 2-4...

  • Page 258: Index

    Index...

  • Page 259: Fcc Regulations

    FCC Regulations This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
  • Page 260 You may need them later if you have to transport the printer. Make sure BC-21e Color BJ Cartridge you have BC-20 Black BJ Cartridge these items. Canon Creative CD packet Printer cable (not included) CANON BJC-4400/QSG, Page 2 - File: 44_QSP2.eps W. Swanlund UPDATE> 10 March 1998...
  • Page 261 6.6 feet in length is recommended CD ROM drive (2x or better) (If you do not have a CD ROM drive, you can call the Canon Customer Care Center to order the Printer Setup on diskettes for a small handling fee.
  • Page 262 The cable must be a Centronics - compatible, bi-directional cable (IEEE 1284 compliant). Then connect the cable to your computer. CANON BJC4400 Series/QSG, Page 4 - File: 44_QSP4.eps W. Swanlund UPDATE> 10 March 1998...
  • Page 263 Do not vigorously shake the cartridge while handling it. Install the BJ Cartridge Open the Use both hands to grasp the cover front cover. and gently pull it toward you. CANON BJC4400 Series/QSG, Page 5 - File: 44_QSP5.eps W. Swanlund UPDATE> 10 March 1998...
  • Page 264 Spilled ink can stain any surface. Open BJ cartridges and BJ tanks very carefully to protect against spilled ink. TAPE Do not attempt to replace the cap on a BJ cartridge. CANON BJC4400 Series/QSG, Page 6 - File: 44_QSP6.eps W. Swanlund UPDATE> 10 March 1998...
  • Page 265 B C l- In k C ar tr C o lo id ge B C l- C o lo M ad e in Ja pa CANON BJC4400 Series/QSG, Page 7 - File: 44_QSP7.eps W. Swanlund February 24, 1998...
  • Page 266 PAPER are extended. sheet feeder GUIDE until it stops. Make sure the stack of paper does not exceed the limit mark and tab. CANON BJC4400 Series/QSG, Page 8 - File: 44_QSP8.eps W. Swanlund UPDATE> 10 March 1998...
  • Page 267 You must install the BJC-4400 Series Printer Driver for Windows. The printer driver controls the communication between the printer and your computer. Installing your printer driver is easy. Use the Canon Creative Disk One and follow these simple steps. (If you are using Windows 3.1, see page 11.)
  • Page 268 When the printer driver is installed, you see this screen: At this time you can choose to continue with the installation of Canon Creative. Canon Creative includes lots of great software for you to use with your new printer. Simply click Next to continue with Canon Creative Setup.
  • Page 269 See the description starting on page 15 for tips on installing the AT&T WorldNet Service. If you do not install Canon Creative now, you can always load it later. Simply refer to the Quick Start Guide that comes in the Canon Creative CD packet.
  • Page 270 Select the Print Setup option available from the File menu of most applications that run in Windows. The Paper Tab SELECT PAGE ORIENTATION SPECIFY PAPER SIZE SELECT TYPE OF PAPER SPECIFY PAPER FEED METHOD CANON BJC-4400 Series/QSG, Page 12 - File: 44_QSP12.eps W. Swanlund UPDATE> 11 March 1998...
  • Page 271 BC-22e PHOTO BJ CARTRIDGE SELECT A PRINT MODEL The Setting Tab TURN SETUP ANALYZER ON OR OFF TURN CARTRIDGE DETECTION ON OR OFF SAVE YOUR CUSTOM PRINT SETTINGS CANON BJC-4400/QSG, Page 13 - File: 44_QSP13.eps W. Swanlund UPDATE> 11 March 1998...
  • Page 272 Canon Creative is not included with all printer models. If your model does not include Canon Creative, visit Canon's Web site or call Canon (see the back cover) to order it. Register on-line If you have a modem or an Internet connection, you can automatically register your Canon printer during your Printer Setup.
  • Page 273 AT&T WorldNet Service. To reach AT&T WorldNet Customer Care, call 1-800-400-1447. We want to do all we can to make sure that your Internet experience is a truly enriching and satisfying one. CANON BJC-4400/QSG, Page 15 - File: 44_QSP15.eps W. Swanlund UP/Correx> 12 March 1998...
  • Page 274 BJC-4400 Series Canon Customer Care Center Canon Computer Systems, Inc. offers a full range of customer technical support options* including: 24-hour, 7-day-a-week, toll-free automated support for troubleshooting issues on most current products (1-800-423-2366) Speak to a technician free of service charge...

This manual is also suitable for:

Color bubble jet bjc-4300Color bubble jet bjc-4400

Table of Contents