Sony Ericsson W995 User Manual

Sony ericsson mobile phone user manual

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Troubleshooting manual (125 pages)

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Summary of Contents for Sony Ericsson W995

Page 1: Table Of Contents
Contents Getting started...5 Assembly...5 Turning on the phone...6 Help...7 Charging the battery...7 Phone overview...9 Menu overview*...11 Navigation...13 Memory...14 Phone language...15 Entering text...15 Calling...16 Making and receiving calls...16 Contacts...18 Speed dial...21 More calling features...21 Walkman™ ...25 Headphones...25 Media player keys...26 Walkman™ player...26 PlayNow™...30 TrackID™...
Page 2 Messaging...44 Text and picture messages...44 Conversations...46 Voice messages...46 Email...46 Instant messaging ...48 Internet ...50 Bookmarks...50 History pages...50 More browser features...50 Internet security and certificates...51 Web feeds...51 YouTube™...53 Wi-Fi™...53 DLNA™...54 GPS...54 Using GPS...54 Google Maps™ for mobile...55 Driving directions...55 More GPS features...55 Synchronising...58 Synchronising using a computer...58 Synchronising using an Internet...
Page 3 Sony Ericsson W995/W995a/W995u Walkman™ This User guide is published by Sony Ericsson Mobile Communications AB or its local affiliated company, without any warranty. Improvements and changes to this User guide necessitated by typographical errors, inaccuracies of current information, or improvements to programs and/or equipment, may be made by Sony Ericsson Mobile Communications AB at any time and without notice.
Page 4 Microsoft, ActiveSync, Windows, Outlook, Windows Media and Vista are registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. T9™ Text Input is a trademark or a registered trademark of Tegic Communications. T9™ Text Input is licensed under one or more of the following: U.S.
Page 5: Instruction Symbols
set forth in the Rights in Technical Data and Computer Software Clauses in DFARS 252.227-7013(c) (1) and FAR 52.227-19(c) (2) as applicable. Restricted Rights: Use, duplication or disclosure by the United States government is subject to the restrictions as set forth in the Rights in Technical Data and Computer Software Clauses in DFARS 252.227-7013(c) (1) (ii) and FAR 52.227-19(c) (2) as applicable.
Page 6: Turning On The Phone
To insert the battery Insert the battery with the label side up and the connectors facing each other. Attach the battery cover and lock it. Turning on the phone To turn on the phone Press and hold down . Getting started This is an Internet version of this publication.
Page 7: Help
see and call an emergency number without entering a PIN. If you enter the wrong PIN three times in a row, the SIM card is blocked. See SIM card lock on page 66. Standby After you have turned on your phone and entered your PIN, the name of the network operator appears.
Page 8 To charge the battery Connect the charger to the phone. It takes approximately 2.5 hours to fully charge the battery. Press a key to view the screen. Remove the charger by tilting the plug upwards. You can use your phone while it is charging.
Page 9: Phone Overview
Phone overview Ear speaker Screen light sensor Screen Connector for charger, handsfree and USB cable Selection keys Navigation key Call key Activity menu key Walkman™ key Video call camera End, On/off key C key (Clear) Silent key This is an Internet version of this publication. © Print only for private use. Getting started...
Page 10 Audio jack for headphones Integrated stand Screen light sensor Flash Main camera Media player key - previous/rewind Media player key - play/pause Media player key - next/fast forward Volume, digital zoom Camera key Getting started This is an Internet version of this publication. © Print only for private use.
Page 11: Menu Overview
Menu overview* PlayNow™ Camera Location services Google Maps Navigation Tracker My favourites Status info Settings Calls Answered Dialled Missed Internet Messaging Write new Inbox/Conversations Messages Email Call voicemail This is an Internet version of this publication. © Print only for private use. Contacts Myself New contact...
Page 12 Theme Startup screen Screen saver Clock size Brightness Edit line names Calls Speed dial Smart search Divert calls Switch to line 2 Manage calls Time & cost Show/hide my no. Handsfree Open to answer Close to end call Connectivity Wi-Fi Bluetooth Phone name Network sharing...
Page 13: Navigation
Navigation To access the main menu • When Menu appears on the screen, press the centre selection key to select Menu. • Menu does not appear on the screen, press , and then press the centre selection key to select Menu. To navigate the phone menus •...
Page 14: Memory
Scroll to a menu option and select Shortc.. Main menu shortcuts Menu numbering starts from the top left icon and moves across and then down row by row. To go directly to a main menu item • Select Menu and press Main menu layout must be set to Grid.
Page 15: Phone Language
To insert a memory card • Remove the battery cover and insert the memory card with the gold- coloured contacts facing up. To remove a memory card • Remove the battery cover and press the edge of the memory card to release and remove it.
Page 16: Calling
is not displayed, press and hold down to change to T9 Text Input. Press each key only once, even if the letter you want is not the first letter on the key. For example, to write the word “Jane”, press the whole word before looking at the suggestions.
Page 17 To answer a call • Press To reject a call • Press To change the ear speaker volume during a call • Press the volume key up or down. To mute the microphone during a call Press and hold down Press and hold down resume.
Page 18: Contacts
Contacts. Information can be saved in the phone memory or on the SIM card. You can synchronise your contacts using the Sony Ericsson PC Suite. call. Default contacts You can choose which contact information is shown as default. If...
Page 19 New contact Scroll to and select Options > Advanced > Default Select an option. Phone contacts Phone contacts can contain names, phone numbers and personal information. They are saved in the phone memory. To add a phone contact Select Menu >...
Page 20 Select an option. To copy names and numbers to the SIM card Menu > Contacts. Select Scroll to New contact and select Options > Advanced > Select an option. When you copy all contacts from your phone to the SIM card, all existing SIM card information is replaced.
Page 21: Speed Dial
Myself and select Open. Scroll to Scroll to an option and edit the information. Select Save. To add your own business card Select Menu > Contacts. Scroll to Myself and select Open. My contact info Scroll to > Create new. Scroll between the tabs and add information to the fields.
Page 22 To enter your voicemail number Menu Messaging Select > Settings Message settings > > the Voicemail number. Enter the number and select OK. To call your voicemail service • Press and hold down Voice control By creating voice commands you can: •...
Page 23 ongoing call on hold, while you make or answer a second call. You can also switch between the two calls. You cannot answer a third call without ending one of the first two calls. Call waiting You will hear a beep if you receive a second call while call waiting is active.
Page 24 Repeat this task to add more participants. To release a participant Options Release Select > Select the participant to release. To have a private conversation During the call, select Options and select the participant to talk to. To resume the conference call, select Options Join calls.
Page 25: Walkman
Select an option. Select Activate. Enter your password and select OK. Call time and cost During a call, the phone shows how long you have been talking. You can also check on the duration of your last call, your outgoing calls and the total time of all your calls.
Page 26: Media Player Keys
To use headphones • Connect the headphones to the 3.5 mm (0.14 inch) audio jack. Music stops when you receive a call and resumes when the call has ended. If the headphones do not have a microphone, use the microphone in the phone during a phone call.
Page 27 Shake control To switch tracks When music is playing, press and hold down and move the phone to the right with a flick of your wrist to go to the next track. To go to the previous track, use the same action to the left.
Page 28 To change the value for a selected frequency band, press To go back to the player view, select Done. To turn on clear stereo and clear bass using equaliser presets Press Options Settings Select > Make sure you are in Preset view. If you are not, select Preset.
Page 29 SensMe™ and select Open. Scroll to Press , , or . Make sure you are in Mood are not, select Mood. To preview different tracks, press , , or . To choose an area of tracks, select and press or . To create the playlist and play it in the Walkman™...
Page 30: Playnow
Media® Player, and a USB computer connection. You cannot see that a track is marked. You cannot unmark tracks you have already marked. To mark a track • When the track you want to mark is playing, press and hold down PlayNow™...
Page 31: Video Player
To select a data account for streaming Menu Settings Select > Streaming settings > Connect Select the data account to use. Select Save. To stream music and video clips Select Menu > Internet. Options Go to Select > Select a link to stream from. Video player You can use the media player keys to control the video player.
Page 32: Musicdj
To search for channels manually • Press To change the volume • Press the volume key up or down. To minimise the radio • Select Options > Minimise. To return to the radio • Select Menu > Entertainment Saving channels You can save up to 20 preset channels.
Page 33: Imaging
Scroll to a recording and select Play. This is an Internet version of this publication. © Print only for private use. Imaging You can take photos and record video clips to view, save or send. You find saved photos and video clips in and in File manager.
Page 34: More Camera Features
To take a photo Activate the camera and press the navigation key to scroll to . Press halfway down to use auto focus. When the dot and focus frame are green, press fully down to take a photo. The photo is automatically saved.
Page 35: Viewing And Tagging Photos
automatically detects up to three faces, indicated by white frames. A green frame shows which face has been selected when auto-focus is used. Focus is set to the face closest to the camera. To set face detection Activate the camera and press the navigation key to scroll to .
Page 36: Using Photos
Settings Select > > Select an option. Photo tags You can tag photos to categorise them Photo tags. For example, you can create a tag called vacation and add it to all your vacation photos. To create a new photo tag Select Menu >...
Page 37: Sending Content To A Web Site
Select a month. Scroll to a photo and select View. Select Options > Edit in Edit the photo. To edit and save a video clip Select Menu > Organiser manager > Videos. Scroll to a video clip and select Options >...
Page 38: Printing Photos
Select Save. Select a Web site from the list. Enter text. Select Continue > Send. To send photos or video clips you have just taken to a Web site When you have taken a photo or recorded a video clip, select site.
Page 39: Transferring And Handling Content
Transferring and handling content You can transfer and handle content such as pictures and music. You are not allowed to exchange some copyright-protected material. a protected item. Handling content in the phone You can use File manager content saved in the phone memory or on a memory card.
Page 40: Using A Usb Cable
Using a USB cable You can connect your phone to a computer with a USB cable to synchronise, transfer and back up phone content and use your phone as a modem. For more information, go to www.sonyericsson.com/support to read Feature guides. You may have to purchase a USB cable separately.
Page 41: Phone Name
Required operating systems You need one of these operating systems to use Sony Ericsson PC software: • Microsoft® Windows Vista™ • Microsoft® Windows XP, Service Pack 2 or higher To download Media Go™ Computer: In your Internet browser, go to www.sonyericsson.com/support.
Page 42 to other Bluetooth devices possible. You can, for example: • Connect to handsfree devices. • Connect to several devices at the same time. • Connect to computers and access the Internet. • Exchange items. • Play multiplayer games. A range within 10 metres (33 feet), with no solid objects in between, is recommended for Bluetooth communication.
Page 43: Backing Up And Restoring
Sony Ericsson PC Suite. Before backing up and restoring, you need to install the Sony Ericsson PC This is an Internet version of this publication. © Print only for private use. Suite, which is available from www.sonyericsson/support.
Page 44: Messaging
Computer: Start the Sony Ericsson PC Suite from Start/Programs/ Sony Ericsson/Sony Ericsson PC Suite. Follow the instructions in the Sony Ericsson PC Suite for how to connect. Phone: Select Phone mode. Computer: Go to the backup and restore section in the Sony Ericsson PC Suite and restore your phone.
Page 45 Enter text. To add items to the message, press , scroll an item. Select Continue > Contacts Select a recipient and select Send. If you send a message to a group, you will be charged for each member. To copy and paste text in a message When you write the message, select Options >...
Page 46: Conversations
location, to apply to all messages. You can set other options, such as the Delivery priority and Delivery time, for each message you send. To set options for all messages Select Menu > Messaging > Settings. Select an option. To set options for a specific message When the message is ready and a recipient is selected, select Advanced.
Page 47 To create an email account To start the setup wizard, select Messaging > Email. > Follow the instructions to create the account. If you enter settings manually, you can contact your email provider for more information. An email provider could be the company that supplied your email address.
Page 48: Instant Messaging
Push email You can receive notification in your phone from your email server that you have new email messages. To turn on push email notification • Select Menu > Messaging Settings > Push email. When using push email, the phone stays connected to the email server and normal traffic rates apply.
Page 49 To view my status Menu Messaging Select > You are the first contact listed. To update your status Menu Messaging Select > Contacts tab. Scroll to your name and select Change. Edit the information and select Save. Chat group A chat group can be started by your service provider, by an individual Instant messaging user or by yourself.
Page 50: Internet
Internet If you cannot use the Internet, see I cannot use Internet-based services on page 68. To start browsing Select Search. Enter a Web address, a search phrase or the name of a bookmark. Scroll to an item in the list and select Go to or Search.
Page 51: Internet Security And Certificates
Select a picture. To find text on a Web page Options Tools Select > Enter text and select Find. To send a link When you browse the Internet, select Options > Tools > Send Select a transfer method. Make sure the receiving device supports the transfer method you select.
Page 52 New feed Select and enter a Web address. To download content via Web feeds Menu Media Select > > Scroll to an updated feed and select View Select a heading to expand. Select an icon depending on content, to open a Web page, an audio podcast, to download a video podcast or...
Page 53: Youtube
Photo feeds You can subscribe to Photo feeds and download photos. To start using Photo feeds, see Web feeds on page 51. To access photo feeds • Select Menu > Media > feeds. YouTube™ You can watch video clips on your phone by using the YouTube™...
Page 54: Dlna
DLNA™ Your phone has a built-in DLNA™ (Digital Living Network Alliance) server that connects to the home network through Wi-Fi. Other DLNA devices connected to the same home network can access, view and play images and music saved in your phone. A compatible DLNA device can be a computer, TV or PLAYSTATION®3.
Page 55: Google Maps™ For Mobile
This is an Internet version of this publication. © Print only for private use. Wayfinder Navigator may be included in the phone. Sony Ericsson does not warrant the accuracy of any directional services including but not limited to turn-by-turn >...
Page 56 GPS data. Information provided by use of the Tracker application is approximate. Sony Ericsson makes no warranty of any kind with respect to the accuracy of the Tracker application. Any serious health >...
Page 57 Route based. Select Scroll to Route:, select a route. Scroll to Live compare Scroll to the result you want to compare with and select Compare. Select Done and then Start. A GPS location is required before results can be compared. For more information, see Using GPS on page 54.
Page 58: Synchronising
PC Suite. Select Download now and save the file to your computer. Remember where you save the file. To install Sony Ericsson PC Suite from the downloaded file Locate the downloaded Sony Ericsson PC Suite file on the computer. Double-click the file and follow the instructions.
Page 59: Synchronising Using An Internet Service
For usage details, see the Sony Ericsson PC Suite Help section once the software has been installed on your computer. Synchronising using an Internet service You can synchronise with an Internet service using SyncML™ or a Microsoft®...
Page 60: Alarms
To view the current software in the phone Menu Settings Select > Update service. Select Software version. Update Service using the phone You can update your phone over the air using your phone. You do not lose personal or phone information. Update Service using your phone requires data access such as GPRS, 3G or HSDPA.
Page 61: Calendar
Find and select an alarm signal. Select Save. To silence the alarm • When the alarm sounds, press any key. • To repeat the alarm, select Snooze. To turn off the alarm • When the alarm sounds, press any key, then select Turn off.
Page 62: Notes
Edit the appointment and confirm each entry. Select Save. To set when reminders should sound Select Menu > Organiser Select a date. Select Options > Advanced Reminders. Select an option. A reminders option set in calendar affects a reminders option set in tasks. Notes You can make notes and save them.
Page 63: Time And Date
Scroll to a profile and select View and edit. You cannot rename the Time and date Time and date may be reset if the battery is removed. To set the time Menu Settings Select > Time & date > Time. Enter the time and select Save.
Page 64: Screen Orientation
Press to change the volume. Select Save. To turn off the ringtone • Press and then press and hold down The alarm signal is not affected. To set the vibrating alert Menu Settings Select > alerts Vibrating alert. > Select an option. Screen orientation You can change between landscape and portrait orientation, or, if available,...
Page 65: Integrated Stand
Scroll to an application and select Options > Permissions. Set permissions. Java application screen size Some Java applications are designed for a specific screen size. For more information, contact the application vendor. To set the screen size for a Java application Menu Organiser...
Page 66: Locks
Change the phone lock code (0000) to any four-to-eight-digit personal code. It is important that you remember your new code. If you forget it, you have to take your phone to your local Sony Ericsson retailer. To use the phone lock Select Security Protection.
Page 67: Imei Number
To change the phone lock code Menu Settings Select > Security Locks Phone protection > > Change code. Enter the old code and select OK. Enter the new code and select OK. Repeat the code and select OK. Keypad lock You can set this lock to avoid accidental dialling.
Page 68 To reset the phone Menu Settings Select > Master reset. Select an option. Follow the instructions that appear. I cannot charge the phone or battery capacity is low The charger is not properly connected or the battery connection is poor. Remove the battery and clean the connectors.
Page 69 To enter a service centre number Menu Settings Select > Message settings Text message > scroll to Service centre. The number is shown if it is saved on the SIM card. If there is no number shown, select Edit. Scroll to New ServiceCentre Add.
Page 70: Error Messages
I have forgotten my code memo passcode If you forget your passcode, you must reset the code memo. This means that all entries in the code memo are deleted. The next time you enter the code memo, you must proceed as if you are opening it for the first time.
Page 71 The SIM card is not working properly. Insert your SIM card in another phone. If this works, it is probably your phone that is causing the problem. Please contact the nearest Sony Ericsson service location. Emerg. calls only You are within range of a network, but you are not allowed to use it.
Page 72: Index
Index activity menu ...14 alarms ...60 answering service ...21 applications ...64 appointments ...61 assembly ...5 audio book ...29 auto rotate ...64 backing up and restoring ...43 battery capacity ...7 charging ...8 inserting ...6 BestPic™ ...35 Bluetooth™ wireless technology ...41 bookmarks ...50 business card ...21 calendar ...61 call divert ...22...
Page 73 emergency numbers ...17 entering text ...15 equaliser ...27 face detection ...34 file manager ...39 flight mode ...59 games ...64 geo tagging ...35 Google Maps™ ...55 GPS ...54 groups ...21 handsfree ...22, 25 Bluetooth™ wireless technology . 42 help ...7 hiding number ...25 imaging ...33 IMEI number ...67 instant messaging ...48...
Page 74 navigating menus ...13 notes ...62 online music ...30 video clips ...30 pan and zoom Web pages ...50 PC Suite ...58 phone turning on ...6 phone memory ...7, 14 phone mode ...58 phone name ...41 photo fix ...34 PhotoDJ™ ...36 photos ...35 editing ...36 feeds ...53 geo tagging ...35...
Page 75 inserting ...5 lock and unblock ...66 SMS See text messages SOS See emergency numbers sound recorder ...32 speed dialling ...21 standby ...7 notes ...62 step counter ...65 streaming ...30 synchronising ...58 T9™ Text Input ...15 tagging photos ...35 tasks ...62 templates ...45 text messages ...44 theme ...63...

This manual is also suitable for:

Walkman w995a Walkman w995u Walkman w995

Sony Ericsson W995 User Manual

Getting Started

Calling

Walkman

Imaging

Transferring and Handling Content

Messaging

Internet

Gps

Synchronising

More Features

Troubleshooting

Index

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Summary of Contents for Sony Ericsson W995

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