Error And Maintenance Messages - Fuji Xerox DocuPrint P375 d User Manual

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Error and Maintenance Messages

As with any sophisticated office product, errors may occur and supply items may have to be replaced. If this
happens, your machine identifies the error or required routine maintenance and shows the appropriate message.
The most common error and maintenance messages are shown in the table.
Follow the instructions in the Action column to solve the error and remove the message.
Error Message
2-sided Disabled
Access Denied
Cartridge Error
Cooling Down
Cover is Open
Cover is Open
Drum !
> Error and Maintenance Messages
Cause
The back cover of the machine is
not closed completely.
The 2-sided tray is not installed
completely.
The function you want to use is
restricted by Secure Function
Lock 3.0.
The toner cartridge is not installed
correctly.
The temperature of the inside of
the machine is too hot. The
machine will pause its current print
job and go into cooling down
mode.
The front cover is not completely
closed.
The fusing unit cover is not
completely closed.
The corona wire on the drum
cartridge must be cleaned.
The drum cartridge or the toner
cartridge and drum cartridge
assembly is not installed correctly.
Action
Close the back cover of the machine until it
locks in the closed position.
Install the 2-sided tray firmly in the machine.
Call your administrator to check your Secure
Function Lock Settings.
Remove the toner cartridge and drum
cartridge assembly. Take out the toner
cartridge, and put it back in the drum cartridge
again. Reinstall the toner cartridge and drum
cartridge assembly in the machine.
If the problem continues, contact Fuji Xerox
customer service or your local Fuji Xerox
dealer.
Make sure you can hear the fan in the
machine spinning and that the exhaust outlet
is not blocked.
If the fan is spinning, remove any obstacles
that surround the exhaust outlet, and then
leave the machine turned on but do not use it
for several minutes.
If the fan is not spinning, disconnect the
machine from the power for several minutes,
then reconnect it.
Open and then firmly close the front cover of
the machine.
Close the fusing unit cover located inside the
back cover of the machine.
Clean the corona wire on the drum cartridge.
See Related Information: Clean the Corona
Wire.
If the problem continues, replace the drum
cartridge with a new one.
Remove the drum cartridge, remove the toner
cartridge from the drum cartridge, and put the
toner cartridge back into the drum cartridge.
Reinstall the drum cartridge in the machine.
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