This limited warranty is solely provided to approved dealers of Brita® Pro Products
sold by Protect Plus Pro, LLC and is not applicable to consumers or homeowners.
Consumers and homeowners should contact the dealer they purchased their product
for warranty information.
Please find below a summary of warranty information for Brita® Pro Products.
PRODUCT WARRANTY:
Protect Plus Pro, LLC warrants only to its dealers that each product is free from defects
in materials and workmanship. The length and terms of the product warranties vary as
specifically set forth below.
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LIMITED WARRANTY TABLE FOR ASSEMBLED UNITS
The following Table provides the warranty coverage for assembled units by Valve Type.
Control Valve
Limited Control Valve Warranty Limited Pressure Tank Warranty
Platinum Series
Gold Series
Silver Series
NRV
Diamond Series
1) LIMITED SEVEN YEAR WARRANTY FOR CONTROL VALVE
AND LIMITED LIFETIME WARRANTY FOR MINERAL TANKS
AND BRINE TANKS (PLATINUM AND GOLD SYSTEMS):
Seven Year Limited Control Valve Warranty
Protect Plus Pro, LLC will replace the control valve of any new water conditioner
assembled unit which fails within 84 months from date of purchase or installation by
the approved dealer. This warranty does not cover control valves purchased or installed
separate and not part of a new, assembled unit.
Limited Lifetime Warranty on Mineral Tanks and Brine Tanks:
Protect Plus Pro, LLC will provide a replacement mineral tank or brine tank to any
approved dealer that purchased the new water conditioner assembled unit from Protect
Plus Pro, LLC and whose client is in possession of a tank that fails, provided that the
water conditioner is at all times operated in accordance with specifications, contained
within the owner's manual, installed correctly, and not subject to freezing or negative
pressure vacuum.
Limitations To Limited Warranty:
Damage to any part of this water conditioner as a result of misuse, misapplication,
neglect, alteration, accident, installation or operation contrary to our printed
instructions, contained within the owner's manual, damage to ion exchange resin
and seals caused by chlorine / chloramines in the water supply, or damage caused
by any force of nature is not covered in this warranty. DAMAGE TO PISTONS, SEALS,
AND OR SPACERS WITHIN THE CONTROL VALVE ARE NOT COVERED UNDER
THIS WARRANTY, IF THESE PARTS ARE EXPOSED TO HARSH ENVIRONMENTAL
CONDITIONS, SUCH AS HIGH LEVELS OF IRON, MANGANESE, SULPHUR, AND
SEDIMENT. We will repair or replace defective parts if our warranty department
determines it to be defective under the terms of this warranty. Protect Plus Pro, LLC
assumes no responsibility for consequential damage, labor or expense incurred as
a result of a defect or failure. Media and Resin coverage is limited to the warranty
provided by the original manufacturer. For a copy of this warranty, please contact
Protect Plus Pro, LLC.
2) LIMITED FIVE YEAR WARRANTY FOR CONTROL VALVE
(SILVER SYSTEM):
Five Year Limited Control Valve Warranty:
Protect Plus Pro, LLC will replace the control valve which fails within 60 months from
date of purchase or installation by the approved dealer This warranty does not cover
control valves purchased or installed separate and not part of a new, assembled unit.
7 Years
Limited Lifetime
7 Years
Limited Lifetime
5 Years
10 Years
5 Years
10 Years
5 Years
5 Years
Limited Brine Tank Warranty
Limited Lifetime
Limited Lifetime
10 Years
N/A
N/A
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Need help?
Do you have a question about the Platinum Performance Series and is the answer not in the manual?
Questions and answers
How do I initiate regeneration manually due to upcoming weather issue
To manually initiate regeneration for the Brita Platinum Performance Series:
1. Navigate to the "Main Menu" by pressing the "Menu" key.
2. Scroll to "Manual Regen."
3. Press "SET" to confirm and start the manual regeneration cycle.
This answer is automatically generated