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Infortrend EonStor DS S12 Series Hardware Manual

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Infortrend
Infortrend EonStor DS
S12/ S16/ S24 Series
Hardware Manual
Version 1.1 (July, 2011)

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Summary of Contents for Infortrend EonStor DS S12 Series

  • Page 1 Infortrend Infortrend EonStor DS S12/ S16/ S24 Series Hardware Manual Version 1.1 (July, 2011)

  • Page 2: Copyright Notice

    Infortrend Technology, Inc. Disclaimer Infortrend Technology makes no representations or warranties with respect to the contents hereof and specifically disclaim any implied warranties of merchantability or fitness for any particular purpose.

  • Page 3: Safety Precautions

    Safety Precautions Safety Precautions Read these instructions carefully before you install, operate, or transport the EonStor DS RAID system and JBODs. Installation and Operation  Install the rack cabinet and the associated equipment at a site where the ambient temperature stays lower than 40C. ...
  • Page 4 Service and Maintenance Service and Maintenance  Keep the faulty module in place until you have a replacement unit in hand; an empty module greatly affects the airflow efficiency within the enclosure.  During service operation, place the enclosure on soft and clean surface to prevent damaging its exterior.
  • Page 5 ESD Precautions ESD Precautions  Handle the modules by their retention screws, ejector levers, or the module’s metal frame/faceplate only. Avoid touching the PCB boards or connector pins.  Use a grounded wrist strap and an anti-static work pad to discharge static electricity when installing or operating the enclosure.

  • Page 6: Table Of Contents

    Table of Contents Table of Contents Copyright Notice ........................2 Safety Precautions......................... 3 Table of Contents ........................6 About This Manual ......................... 9 Introduction Product Overview ..................... 10 1.1.1 Model Naming Conventions ................10 1.1.2 Model Variations ....................11 1.1.3 Major Components....................
  • Page 7 Table of Contents General Considerations on Making Connections..........56 3.1.1 Host-Side Topologies ..................57 3.1.2 Host-Side Parameters..................57 3.1.3 Maximum Concurrent Host LUN Connection (“Nexus” in SCSI) ....... 58 3.1.4 Maximum Queued I/O Count ................59 Fibre-Host RAID Connections ................. 59 3.2.1 Fibre-Host Components ..................
  • Page 8 Table of Contents 4.6.2 Restoring Default Settings for Single-Controller Models ......... 125 System Maintenance Replacing the Controller Module(s): Single / Dual / Simultaneous Upgrade..127 Replacing the Memory Module for RAID Models ..........129 Replacing the CBM for RAID Models ..............130 5.3.1 BBU Fault Conditions and Precautions............

  • Page 9: About This Manual

    About This Manual About This Manual This manual introduces the hardware components of EonStor DS S12/ S16/ S24 RAID subsystem and JBOD. It also describes the procedures on how to install, monitor, and maintain them. For the following subjects, consult other resources for more information: ...

  • Page 10: Introduction

    EonStor DS S12/S16/S24 Series Hardware Manual 1 Introduction Product Overview This chapter introduces the EonStor DS S12/ S16 /S24 series, RAID/JBOD system supporting, 3Gb/s, 6Gb/s SAS or Serial ATA (3Gbps SATA-II) drive interface. The 2U/ 3U/ 4U enclosure is designed to contain twelve, sixteen and twenty-four 3.5” disk drives, respectively.

  • Page 11: Model Variations

    EonStor DS S12/S16/S24 Series Hardware Manual 1.1.2 Model Variations The EonStor DS S12/S16/S24 series is comprised of RAID models, which store hard drives as well as controls the entire storage system, and JBOD models, they connect to a master RAID and expand the storage system by adding more hard drives. Fibre Host RAID Series SAS Host RAID Series Model name...
  • Page 12 EonStor DS S12/S16/S24 Series Hardware Manual SAS + 6Gb/s + S16S-G2242-4 SAS-2/SATA-II Single iSCSI 1Gb/s SAS + 6Gb/s + S16S-R2242-4 SAS-2/SATA-II Dual iSCSI 1Gb/s S24S-G2240 SAS-2/SATA-II 6Gb/s Single S24S-G2240-4 SAS-2/SATA-II 6Gb/s Single iSCSI Host RAID Series Model name Host Drive Speed Controller S12E-G1140...

  • Page 13: Major Components

    EonStor DS S12/S16/S24 Series Hardware Manual S12S-J1002-R SAS-2/SATA-II 3Gb/s Dual S12S-J2000-G SAS-2/SATA-II 6Gb/s Single S12S-J2000-R SAS-2/SATA-II 6Gb/s Dual S16S-J1000-S SAS-2/SATA-II 3Gb/s Single S16S-J1000-R SAS-2/SATA-II 3Gb/s Dual S16S-J2000-S SAS-2/SATA-II 6Gb/s Single S16S-J2000-R SAS-2/SATA-II 6Gb/s Dual 1.1.3 Major Components NOTE On receiving and unpacking your subsystem, check the package contents against the included Unpacking List.

  • Page 14: S12 Vs S16 Vs S24 Series Rear Panel

    EonStor DS S12/S16/S24 Series Hardware Manual service via in-band protocols. The enclosure, along with other JBODs, connects to a RAID system and serves as a building block of a scalable configuration. In terms of supported protocols, the firmware supports communications with enclosure devices, SAS/SATA disk drives and an EonStor DS RAID system featuring 6Gb/s SAS expansion ports.
  • Page 15 EonStor DS S12/S16/S24 Series Hardware Manual The top controller (Controller A) is the primary controller which manages the entire RAID system in normal operations. The bottom controller (Controller B) is the secondary (= redundant) controller which is idle during normal operation and takes over the management role when Controller A cannot function properly due to hardware error, controller module removal, etc.
  • Page 16 EonStor DS S12/S16/S24 Series Hardware Manual Single-Controller Model Single-controller model comes with one controller module. The second controller slot is filled with a dummy cage. If the model name of a single controller RAID/JBOD is designated with the letter “S”, it can be upgraded into a dual-controller configuration by adding another controller module and firmware upgrade (see software manual).

  • Page 17: Chassis

    EonStor DS S12/S16/S24 Series Hardware Manual Chassis The EonStor DS series chassis is a rugged storage chassis divided into front and rear sections. The chassis is designed to be installed into a rack or cabinet. As shown in the illustration below, the height difference can be clearly seen between S12, S16 and S24 enclosures.

  • Page 18: Rear Panel

    EonStor DS S12/S16/S24 Series Hardware Manual  Drive trays: Each drive tray is hot-swappable and holds a 3.5-inch drive.  LED panel: The LED panel indicates the operating status through five LEDs. A rotary switch allows you to select the JBOD ID. 1.2.2 Rear Panel S12x-Gxxxx models...
  • Page 19 EonStor DS S12/S16/S24 Series Hardware Manual S16x-R/Gxxxx models S24x-R/Gxxxx models  RAID controllers: Each RAID controller module contains a main circuit board and a pre-installed DIMM module. The host port configurations depend on product models. For details, see 1.4 Rear Panel Components . WARNING Do NOT remove the dummy cage for the single-controller model.
  • Page 20 EonStor DS S12/S16/S24 Series Hardware Manual  Power supply: S12 & S16: The hot-swappable power supply units (PSUs) provide power to the subsystem. Power supplies come with a designation 0 for the one on the left and 1 for the PSU on the right. A power switch can be located on each PSU.

  • Page 21: Internal Backplane

    EonStor DS S12/S16/S24 Series Hardware Manual  Controller(s): The controller module contains a SAS expander board, which distributes I/Os from and to the managing RAID system. The controller also handles component status report and reports component status through the SAS links with a RAID system.

  • Page 22: Front Panel Components

    EonStor DS S12/S16/S24 Series Hardware Manual Front Panel Components The modular design of the active components facilitates their easy installation and removal. Hot-swap mechanisms are incorporated to eliminate power surges and signal glitches that might occur while removing or installing these modules. Each component is further described below: 1.3.1 LCD/LED Panel...
  • Page 23 EonStor DS S12/S16/S24 Series Hardware Manual LED Panel for JBOD Models Service LED Power LED Cooling Fan LED Thermal LED System Fault LED Rotary ID Switch Mute/Service Button The LED panel on the JBOD chassis ear contains the following items: ...

  • Page 24: Chassis Ear

    EonStor DS S12/S16/S24 Series Hardware Manual  Mute/Service button: See Service LED (above) for details. WARNING If critical faults are indicated on the LED panel, verify the cause of the problem and contact your system vendor. At that time, you may need to replace a failed module. 1.3.2 Chassis Ear Each chassis ear features a finger grip and two holes for securing chassis to the front...
  • Page 25 EonStor DS S12/S16/S24 Series Hardware Manual Drive bays are arranged as four bays wide by three, four or six bays high. The drive bays are numbered from left to right and from top to bottom.

  • Page 26: Rear Panel Components

    EonStor DS S12/S16/S24 Series Hardware Manual Rear Panel Components 1.4.1 Controller Module of RAID Models Restore Controller Convection Default Host Ports Button & LED LEDs Holes Ethernet Host Ports Serial expansion (For some Port Management Port Port models) The RAID controller module contains a main circuit board, an interface faceplate, a cooling module bay, and a pre-installed DDRII DIMM module.
  • Page 27 EonStor DS S12/S16/S24 Series Hardware Manual is used for accessing the controller-embedded configuration utility on a management computer that allows you to configure and monitor your array and upgrade firmware over a VT-100 terminal emulation program running on a management computer. For dual-controller models, a serial Y-cable is included in the package.

  • Page 28: Controller Module Of Jbod Models

    EonStor DS S12/S16/S24 Series Hardware Manual 1.4.2 Controller Module of JBOD Models S12S-J1000, S16S-J1000 models (8470 SAS) S12S-J1002R, S12S-J2000RS, S16S-J2000RS models (8088 SAS) Ejection Lever Status LED Convection Holes SAS In Port SAS Out Port The expander controller contains a circuit board within a metal canister, interfaced through hot-swap docking connectors at the back-end.

  • Page 29: Host Port Of Raid Models

    EonStor DS S12/S16/S24 Series Hardware Manual 1.4.3 Host Port of RAID Models Fibre-Host RAID Models (S12F, S16F and S24F Series) S12F-G/R1440, S16F-G/R1440, S24F-G/R1440 Above models’ controllers are equipped with two 4Gb/s fibre ports located at the top left corner. S12F-G1842, S12F-R1840, S12F-G/R2840, S16F-G/R1840, S16F-G/R2840, S24F-G/R1840, S24F-G/R2840 Above models’...
  • Page 30 EonStor DS S12/S16/S24 Series Hardware Manual Hybrid FC + iSCSI S16F-R/G2842 The S16F-R/G2842 series is a hybrid RAID system that is equipped with four 8Gb/s FC ports on the top left corner of the controller and two 1Gb/s iSCSI ports at the bottom center of the controller.
  • Page 31 , S16S-R/G2240-4 , S24S-G2240-4 Above models’ controllers are equipped with four 6Gb/s SAS ports at the top left corner. For models 2240-4, should users wish to expand JBOD storage, please purchase pull type SAS cables (FRU: 9270CmSASCab7-0030 or 9270CmSASCab8-0030) from Infortrend.
  • Page 32 EonStor DS S12/S16/S24 Series Hardware Manual Hybrid SAS + iSCSI S16S-2242-4 The S16S-R/G2242-4 series is a hybrid RAID system that is equipped with four 6Gb/s SAS ports on the top left corner of the controller and two 1Gb/s iSCSI ports at the bottom center of the controller.
  • Page 33 EonStor DS S12/S16/S24 Series Hardware Manual S16E-R/G2240 The S16E-R/G2240 series are equipped with two 10Gb/s iSCSI ports located at the top left corner S12E-R1140-4, S12E-G/R2140, S16E-G1140, S16E-R1140-4 Above models’ controllers are equipped with four 1Gb/s iSCSI ports located at the top left corner.

  • Page 34: Cbm (Cache Backup Module) For Raid Models

    EonStor DS S12/S16/S24 Series Hardware Manual S16E-G/R2142, S24E-G2142 The S16E-R/G2142 series are equipped with six 1Gb/s iSCSI ports with four located at the top left corner and two at bottom center. 1.4.4 CBM (Cache Backup Module) for RAID Models The Cache Backup Module (CBM), located inside the controller, consists of a battery backup unit (BBU) and flash backup module (FBM).
  • Page 35 EonStor DS S12/S16/S24 Series Hardware Manual S16F-G1440 4Gb/s Single Optional Optional S16F-R1440 4Gb/s Dual Default Optional S16F-G1840 8Gb/s Single Optional Optional S16F-R1840 8Gb/s Dual Default Default S16F-G2840 8Gb/s Single Optional Optional S16F-R2840 8Gb/s Dual Default Default S16F-G2842 8Gb/s + 1Gb/s Single Optional Optional...
  • Page 36 EonStor DS S12/S16/S24 Series Hardware Manual S16S-R2242-4 6Gb/s + 1Gb/s Dual Default Default S24S-G2240 6Gb/s Single Optional Optional S24S-G2240-4 6Gb/s Single Optional Optional iSCSI Host Model name Speed Controller S12E-G1140 1Gb/s Single Optional Optional S12E-R1140-4 1Gb/s Dual Default Optional S12E-G2140 1Gb/s Single Optional...

  • Page 37: S12X-Gxxxx Models Psu (Power Supply Unit)

    EonStor DS S12/S16/S24 Series Hardware Manual 1.4.5 S12x-Gxxxx Models PSU (Power Supply Unit) PSU Canister The system is equipped with two (2) redundant, hot-swappable, 350W PSUs at the rear section of the chassis. NOTE: Swapping the PSU also removes the cooling fans within. Each PSU comes with a power socket and a power switch to turn the system on and off.

  • Page 38: S12X-Rxxxx Models And S16 Raid Series Psu (Power Supply Unit)

    EonStor DS S12/S16/S24 Series Hardware Manual 1.4.6 S12x-Rxxxx Models and S16 RAID Series PSU (Power Supply Unit) Fan module LED indicator Power switch Power socket Cooling fan release tab Extraction Cooling fan handle LED indicators Retention screw All models are equipped with two redundant, hot-swappable PSUs. As shown above, each PSU comes with a power socket and a power switch to turn the subsystem on and off.

  • Page 39: S12 And S16 Raid Series Cooling Module

    EonStor DS S12/S16/S24 Series Hardware Manual A single LED indicates the PSU status. When a power supply failure occurs, the LED will light up red. An extraction handle at the rear of the PSU is designed to help properly install or remove the module. A screw hole on the extraction handle helps secure the PSU to the chassis.

  • Page 40: S24 Raid Series Cooling Module

    EonStor DS S12/S16/S24 Series Hardware Manual 1.4.9 S24 RAID Series Cooling Module There are two (2) cooling modules at the rear that ventilate the enclosure. The cooling fans operate at two (2) fan speeds. When the system is operating normally, the cooling fans operate at the lower speed.

  • Page 41: System Monitoring Features

    EonStor DS S12/S16/S24 Series Hardware Manual System Monitoring Features There are a number of monitoring approaches that provide the operating status of individual components. 1.5.1 Expansion Enclosure Support Monitoring: A managing RAID system is aware of the status of JBOD components including those of: ...

  • Page 42: I 2 C Bus

    EonStor DS S12/S16/S24 Series Hardware Manual JBOD Enclosure Status Monitoring: A RAID system, when connected with expansion JBODs, acquires the component status within other enclosures via a proprietary enclosure monitoring service using the in-band connectivity. No additional management connection is required. 1.5.2 C bus The presence detection circuitry and temperature sensors are interfaced through a...

  • Page 43: Hot-Swapping

    EonStor DS S12/S16/S24 Series Hardware Manual Hot-swapping The subsystem comes with a number of hot-swappable components that can be exchanged while the subsystem is still online without affecting the operational integrity. These components should only be removed from the subsystem when they are being replaced.

  • Page 44: Hardware Installation

     Cabling: All the cables that connect the subsystem to the hosts must be purchased separately. Refer to 3 System Connection for sample topologies and configuration options. Contact your vendor or Infortrend for the list of compatible cables.  Memory modules: If you wish to change the pre-installed DIMM module, you can find DIMM replacement procedures in 5.2 Replacing the Memory Module.

  • Page 45: Installation Procedures Overview

    EonStor DS S12/S16/S24 Series Hardware Manual Make sure you are aware of the related positions of each plug-in module and interface connector. Cables must be handled with care and must not be bent. To prevent emission interference within a rack system and accidental cable disconnection, the routing paths must be carefully planned.

  • Page 46: Unpacking The Subsystem

    EonStor DS S12/S16/S24 Series Hardware Manual Unpack Step 1 DONE Rack-mounting Step 2 DONE CBM installation Step 3 DONE (if purchased separately) Step 4 Hard drive installation DONE Step 5 Drive tray installation DONE Step 6 Cabling DONE Power up Step 7 DONE (refer to firmware...

  • Page 47: Components To Be Installed

    EonStor DS S12/S16/S24 Series Hardware Manual  DIMM module for RAID models  CBM (for some RAID models: see 1.4.4 CBM (Cache Backup Module) for RAID Models)  PSUs including cooling modules 2.3.3 Components to Be Installed You must install the following components: ...
  • Page 48 EonStor DS S12/S16/S24 Series Hardware Manual  Profile: The drive trays and bays of the system are designed for 3.5-inch hard drives.  Drive type: The system uses SAS or SATA interface 3.5” hard drives. Please ensure that you purchase the correct hard drives. ...
  • Page 49 EonStor DS S12/S16/S24 Series Hardware Manual MUX Kit Port Selector Mechanism WARNING The hard drives and drive trays should only be installed into the subsystem after rack mounting. If the hard drives are installed first, the subsystem will be too heavy to handle and the possible impact during installation may damage your hard drives.

  • Page 50: Placing Hard Drive Into Drive Tray

    EonStor DS S12/S16/S24 Series Hardware Manual 2.4.2 Placing Hard Drive into Drive Tray Place the hard drive into the drive tray, making sure that the interface connector is facing the open side of the drive tray and its label side facing up. If you have a MUX board and you want to install a SAS drive, the MUX board should be removed.

  • Page 51: Inserting Hard Drive Into Drive Tray

    EonStor DS S12/S16/S24 Series Hardware Manual 2.4.3 Inserting Hard Drive into Drive Tray Once the hard drives have been installed in the drive trays, install the drive trays into the subsystem. WARNING All drive bays must be populated even if it does not contain a hard drive. With one or several empty bays, ventilation will be disrupted and the subsystem will overheat.

  • Page 52: Cbm Installation For Raid Models

    BBU module or reset the system. Follow these precautions when you install the BBU.  Use the replacement BBU supplied by InforTrend. Use of battery cells provided otherwise will void your warranty.  Dispose of used BBUs at authorized battery disposal sites only.

  • Page 53: Removing The Raid Controller

    EonStor DS S12/S16/S24 Series Hardware Manual 2.5.2 Removing the RAID Controller The RAID controller removal process is applicable to S12, S16 and S24 models. Remove RAID controller from chassis by loosening screws under the ejection levers. Push the ejection levers downwards. The controller will ease out from chassis. Ejection levers To install the battery cell and flash backup module onto the controller module, please follow these steps:...

  • Page 54: Installing The Fbm

    EonStor DS S12/S16/S24 Series Hardware Manual Captive Screw DIMM Slot 2.5.4 Installing the FBM (Side Screw) Top Cover (Top Screw) 1. Remove the BBU module (see the previous section). 2. Remove the top screw and side screw of the top cover and remove it from the controller chassis.

  • Page 55: Inserting The Raid Controller

    EonStor DS S12/S16/S24 Series Hardware Manual and then push both of the ejection levers upwards to secure the controller into chassis. 6. Secure the controller by fastening two screws you previously removed to the ejection levers. 2.5.5 Inserting the RAID Controller After completing the battery backup unit and flash backup module installation, the RAID controller can be re-installed on the chassis: 1.

  • Page 56: System Connection

    EonStor DS S12/S16/S24 Series Hardware Manual 3 System Connection This chapter outlines some general configuration rules you should follow when cabling a storage system and introduces basic information about topologies. You can use these topologies or refer to them as a guide for developing your own unique topologies.

  • Page 57: Host-Side Topologies

    HBAs. It is also preferable to apply Fibre Channel switches. NOTE In order to manage the fault-tolerant data paths and to optimize data throughput on multiple data paths, it is necessary to apply Infortrend’s EonPath multi-pathing software or utilities such as Linux Device Mapper. 3.1.2...

  • Page 58: Maximum Concurrent Host Lun Connection ("Nexus" In Scsi)

    EonStor DS S12/S16/S24 Series Hardware Manual 3.1.3 Maximum Concurrent Host LUN Connection (“Nexus” in SCSI) The "Max Number of Concurrent Host-LUN Connection" menu option is used to set the maximum number of concurrent host-LUN connections. Change this menu option setting only if you have more than four logical drives or partitions. Increasing this number might increase your performance.

  • Page 59: Maximum Queued I/O Count

    EonStor DS S12/S16/S24 Series Hardware Manual 3.1.4 Maximum Queued I/O Count The "Maximum Queued I/O Count" menu option enables you to configure the maximum number of I/O operations per host channel that can be accepted from servers. The predefined range is from 1 to 1024 I/O operations per host channel, or you can choose the "Auto"...

  • Page 60: Fibre-Host Components

    The Fibre host ports connect to Fibre Channel host adapters (HBA) that feature a 8Gbps transfer rate, SFP interface, and support for full-duplex transfer, best come with a 64-bit/133MHz PCI-X or PCI-E interface. See Infortrend’s QVL list for the latest certified items.

  • Page 61: Fibre-Host Topologies

    FC performance and reliability specifications. WARNING The SFP transceiver from Infortrend contains a laser diode featuring class 1 laser. To ensure continued safety, do not remove any covers or attempt to gain access to the inside of the product.

  • Page 62: Fibre Cabling

    EonStor DS S12/S16/S24 Series Hardware Manual are all connected to a loop. Each device is assigned an arbitrated loop physical address (AL_PA). The FC-AL supports 124 devices in a single loop.  Fabric: The fabric topology supports up to 224 Fibre Channel devices. This topology allows many devices to communicate at the same time.
  • Page 63 EonStor DS S12/S16/S24 Series Hardware Manual 4. Insert the SFP module into the system host ports. The module will click into place. 5. Connect an LC-to-LC type cable. 6. Remove the two protective caps from the LC-to-LC type cable. Save the protective caps for future use.

  • Page 64: Simple End-To-End Connection

    Multiple logical drives, logical volumes, and logical partitions can be created and each mapped to the corresponding host channel ID/LUN combinations. Note that Infortrend’s EonPath multi-pathing software or Linux Device Mapper is necessary for controlling and optimizing the access to logical drives via multiple data paths.

  • Page 65: Das (Direct-Attached) Connection

    EonStor DS S12/S16/S24 Series Hardware Manual 3.2.5 DAS (Direct-Attached) Connection NOTE If a logical drive can be accessed by different servers, file locking, FC switch zoning, port binding, and multi-pathing access control will be necessary in order to avoid access contention. HBA 0 HBA 0 HBA 1...

  • Page 66: Switched Fabric Connection (Dual-Controller)

    EonStor DS S12/S16/S24 Series Hardware Manual If a server has multiple data paths to a RAID system, a multi-path software is necessary, e.g., Infortrend’s EonPath driver. The two logical drives in the above drawing cannot leverage the full computer power of the system.
  • Page 67 EonStor DS S12/S16/S24 Series Hardware Manual Fault-tolerant paths Data path connection 6400 MB/s Host channel bandwidth Channel link bypass is provided on external FC switches. Each of the application servers shown in the diagram is equipped with two HBAs with FC links via two FC switches to the SFP ports on individual RAID controllers.

  • Page 68: Switched Fabric Connection (Single-Controller)

    EonStor DS S12/S16/S24 Series Hardware Manual 3.2.7 Switched Fabric Connection (Single-Controller) HBA 0 HBA 0 HBA 1 HBA 1 EonPath EonPath CH1 B114 CH0 B114 CH0 A112 CH1 A112 CH0 B113 CH1 B113 CH0 A115 CH1 A115 FC switches 1 1 x 1 2 x 10 x 1 1 x...
  • Page 69 EonStor DS S12/S16/S24 Series Hardware Manual FC switches and then to host adapters. See logical associations in the drawing for LUN mapping details. Use Enclosure-specific spares to prevent a spare drive from participating in the rebuild of a logical drive on another enclosure. You can refer to the ID tags on the host links to see the related LUN mapping and cable links routing paths.

  • Page 70: Sas-Host Raid Connections

    SAS external cable: The following transceiver and cables have been tested and proven to be compatible with your systems. Infortrend’s part numbers for cables of different lengths are: IFT-9270CmSASCab01 SAS external cable, SAS 4x to SAS 4x (SFF-8088),...

  • Page 71: Sxxs-R/G2240-4 Controllers In Das (Direct-Attached Storage) Configuration

    EonStor DS S12/S16/S24 Series Hardware Manual 3.3.1 SxxS-R/G2240-4 Controllers in DAS (Direct-Attached Storage) Configuration Each SxxS-R/G2240-4 controllers come with four SAS host ports but have only two channels (channel 0 and channel 1) accessing hard drives. Example 1: LD 0 is solely created for Host 0 and Host 1 clustering...
  • Page 72 EonStor DS S12/S16/S24 Series Hardware Manual Example 2: Create LD0 for Host 0 and LD1 for Host 1 (cluster configuration > no LUN filtering needed; as two independent hosts > LUN filtering required)
  • Page 73 EonStor DS S12/S16/S24 Series Hardware Manual Example 3: In a multiple host scenario (Host 0, Host 1, Host 2 and Host 3), users can create four LDs (LD 0, LD 1, LD 2 and LD 3) and map the LDs via a channel (channel 0 or channel 1) up to four Host support.

  • Page 74: Das (Direct-Attached Storage) Connection With Redundant Host Path

    EonStor DS S12/S16/S24 Series Hardware Manual 3.3.2 DAS (Direct-Attached Storage) Connection with Redundant Host Path HBA 0 HBA 1 EonPath EonPath CH0 AID CH1 BID CH0 AID CH0 BID CH0 AID CH0 AID CH0 AID CH1 AID CH1 AID CH1 BID CH0 BID CH0 AID CH0 BID...
  • Page 75 EonStor DS S12/S16/S24 Series Hardware Manual HBA 0 HBA 1 EonPath CH0 AID CH1 AID CH0 AID CH1 AID LUN mapping Logical partition Logical Partition Logical Partition Logical volume Logical drive Enclosure spare Physical drives RAID Enclosure Single-controller models With more disk drives over the SAS expansion links, you can create more logical groups of drives.

  • Page 76: Das (Direct-Attached Storage) Connection To Two Servers

    EonStor DS S12/S16/S24 Series Hardware Manual NOTE Infortrend’s EonPath multi-pathing software or Linux Device Mapper is necessary for controlling and optimizing the access to logical drives via multiple data paths. 3.3.3 DAS (Direct-Attached Storage) Connection to Two Servers CH0 AID...

  • Page 77: Iscsi-Host Raid Connections

    EonStor DS S12/S16/S24 Series Hardware Manual NOTE If you would like a LUN (a logical partition) to be accessed by multiple hosts, file locking or multi-pathing access control will be necessary. iSCSI-Host RAID Connections Ethernet cable requirements:  Ethernet cables are user-supplied. Cat5e shielded STP type network cables or better performance types (important for meeting the requirements imposed by emission standards).
  • Page 78 EonStor DS S12S-J2000-R, to expand system capacity. NOTE If you are using the Microsoft’s software initiator, please deselect the embedded MPIO function when installing the software, as the MPIO selection creates conflicts with Infortrend’s EonPath driver.

  • Page 79: High Availability Ip San With Redundant Raid Controller

    EonStor DS S12/S16/S24 Series Hardware Manual 3.4.2 High Availability IP SAN with Redundant RAID Controller Host 0 Host 1 EonPath EonPath VLAN 1 VLAN 0 10 x 1 1x 1 2x 1 0 x 1 1 x 12 x 7 8 9 1 01 1 1 2 1 2 3 4 5 6 LD 0 LD 1...
  • Page 80 EonStor DS S12/S16/S24 Series Hardware Manual system can identify alternate paths to the same logical drive. RAID configuration Remote replication functionality is not supported using this configuration. For remote replication setup, please refer to page 72 “High Availability IP SAN (Remote Replication Enabled) or page 74 “High Availability IP SAN with Port Trunk (Remote Replication Enabled).

  • Page 81: Single-Controller With Fault-Tolerant Path

    EonStor DS S12/S16/S24 Series Hardware Manual 3.4.3 Single-Controller with Fault-Tolerant Path HBA 0 HBA 0 HBA 1 HBA 1 EonPath EonPath CH2 ID0 CH2 ID0 CH0 ID0 CH0 ID0 CH3 ID0 CH3 ID0 CH1 ID0 CH1 ID0 CH2 ID1 CH2 ID1 CH0 ID1 CH0 ID1 CH3 ID1...

  • Page 82: High Availability Ip San (Remote Replication Enabled)

    EonStor DS S12/S16/S24 Series Hardware Manual 3.4.4 High Availability IP SAN (Remote Replication Enabled) Component Description RAID system: iSCSI RAID managed by redundant RAID controllers, with a total of 8 host ports iSCSI initiators, preferably PCI-E TOE cards GbE cables GbE network cables GbE switch Ports divided into 2 virtual LANs;...
  • Page 83 EonStor DS S12/S16/S24 Series Hardware Manual failover/failback and load balance. Use EonPath multi-pathing software so that your operating system can identify alternate paths to the same logical drive. RAID configuration 2 logical drives (each has 8 member drives). More logical drives can be created from drives in JBOD. LD0 mapped to CH0 AID, CH1 BID, CH2 AID and CH3 BID;...

  • Page 84: High Availability Ip San With Port Trunk (Remote Replication Enabled)

    EonStor DS S12/S16/S24 Series Hardware Manual 3.4.5 High Availability IP SAN with Port Trunk (Remote Replication Enabled) Component Description RAID system: iSCSI RAID managed by redundant RAID controllers, with a total of 8 host ports iSCSI initiators, preferably PCI-E TOE cards GbE cables GbE network cables GbE switch...
  • Page 85 EonStor DS S12/S16/S24 Series Hardware Manual identify alternate paths to the same logical drive. RAID configuration 2 logical drives (each has 8 member drives). More logical drives can be created from drives in JBOD. LD0 mapped to CH0 AID and CH1 BID; LD has to be assigned to both controllers A and B to enable remote replication LD1 mapped to CH1 BID and CH0 AID;...

  • Page 86: Single-Controller With Trunk

    EonStor DS S12/S16/S24 Series Hardware Manual 3.4.6 Single-Controller with Trunk HBA 0 HBA 0 HBA 1 HBA 1 EonPath EonPath CH1 ID0 CH1 ID0 CH0 ID0 CH0 ID0 CH1 ID1 CH1 ID1 CH0 ID1 CH0 ID1 VLAN1 VLAN2 1 0 x 11 x 10 x GbE switch...

  • Page 87: Hybrid Host Connections

    EonStor DS S12/S16/S24 Series Hardware Manual Hybrid Host Connections For hybrid systems that feature two additional iSCSI ports, they can be used for remote replication or be used for host LUN mapping if users wish to do so. 3.5.1 Single Hybrid Unit Connected to FC/iSCSI Hosts When connected to both FC host and iSCSI host, the connections will work in their respective speeds.

  • Page 88: Utilizing Hybrid Iscsi Ports For Data Replication

    EonStor DS S12/S16/S24 Series Hardware Manual 3.5.2 Utilizing Hybrid iSCSI ports for Data Replication The above diagram demonstrates how to utilize the iSCSI host ports for remote data replication. The two hybird subsystems reside within the same virtual pool but are physically apart.

  • Page 89: Jbod Connections

    Shown below are some details of the included and optional SAS external cables: Infortrend’s part numbers for cables of different lengths are: IFT-9270CmSASCab1 SAS external cable, Mini SAS 4x to Mini SAS 4x (SFF-8088), 50cm.

  • Page 90: Expansion Links

    Expansion Links The SAS expansion port connects to expansion JBOD enclosures, such as Infortrend’s S12S-J1000G, S12S-J1002R, S12S-J2000R/G, S16S-J1000R/S and S16S-J2000-R/S. For dual-controller systems, each expansion port connects a RAID controller to a corresponding JBOD controller making fault-tolerant links to different SAS domains.
  • Page 91 EonStor DS S12/S16/S24 Series Hardware Manual For JBODs S12S-J1000G and S16S-J1000R/S RAID Models JBOD Configuration S12E-G1140 S12F-G1440 S12S-J1000-G Single-controller; single path S12F-G1842 S16E-G1140 S16F-G1440 S16F-G1840 S16S-J1000-S Single-controller; single path S24F-G1440 S24F-G1840 S16F-R1440 S16F-R1840 S16S-J1000-R Dual-controller; fault-tolerant paths S24F-R1440 S24F-R1840 There is a rotary ID switch on every expansion enclosure that is manually configured using a flat blade screwdriver.

  • Page 92: Sas Expansion Configuration

    EonStor DS S12/S16/S24 Series Hardware Manual 3.6.2 SAS Expansion Configuration Dual-Controller Physical Connections from a Redundant-controller RAID to 2U Dual-controller JBODs:...
  • Page 93 EonStor DS S12/S16/S24 Series Hardware Manual Single-Controller Physical Connections from a Single-controller RAID to 2U Single-controller JBODs:...

  • Page 94: Configuration Rules

    SAS JBOD controller failure.  Fault-tolerant Links to SAS disk Drives  SAS expansion cables will be available with Infortrend’s JBODs. Note that if many JBODs are connected, a longer SAS external cable (e.g., a 120cm cable) may be necessary for connecting a JBOD from the opposite direction offering high redundancy.
  • Page 95 EonStor DS S12/S16/S24 Series Hardware Manual Domain B. In a fault-tolerant topology, the SAS external links always connect to the SAS ports on the same SAS Domain.  The SAS Domains can be identified by the expanders’ locations, i.e., upper controller slot (Controller A/Slot A) or the lower controller slot (Controller B/Slot ...

  • Page 96: Management Console Connections

    EonStor DS S12/S16/S24 Series Hardware Manual Management Console Connections You will need the following cables for connecting the RAID system with external consoles.  Serial port: For dual-controller models, a Y-cable is provided in the package. For single-controller models, a standard DB9 straight cable (no null modem required) should be supplied by the user.

  • Page 97: Power Connections

    EonStor DS S12/S16/S24 Series Hardware Manual Power Connections Once all of the disk drives have been properly installed and the I/O ports or management interfaces have been connected, the subsystem can be powered on. 3.8.1 Checklist BEFORE powering on the subsystem, please check the following: ...

  • Page 98: Connecting Power Cords

    EonStor DS S12/S16/S24 Series Hardware Manual 3.8.2 Connecting Power Cords Use the included cable clamps to secure power cord connections. 1. Remove power cords and cable clamps from the accessory boxes. 2. Combine cable strap with cable clamp. Attach cable clamps to the power cords by opening and enwrapping the plastic ring around the base of power cords.
  • Page 99 EonStor DS S12/S16/S24 Series Hardware Manual Release tab Adjust the position so that when a power plug is connected to system power the barb anchor can be inserted into the anchor hole above the power socket. S12 and S16 RAID models S12X-Gxxxx and S24 RAID models...

  • Page 100: Power On Procedure

    EonStor DS S12/S16/S24 Series Hardware Manual 3.8.3 Power On Procedure When powering on the subsystem, please follow these steps: Power on expansion JBODs. If a multi-enclosure configuration is applied, Step 1. power on the expansion enclosures. Power on the RAID subsystem Step 2.
  • Page 101 EonStor DS S12/S16/S24 Series Hardware Manual  LEDs on LCD keypad panel: The blue LED on the LCD keypad panel should illuminate after a successful initialization process, indicating that system status is ready. System initialization and the power-on self-test may take up to five minutes and the system fault LED may light up during the process.

  • Page 102: Lcd Screen

    EonStor DS S12/S16/S24 Series Hardware Manual 3.8.5 LCD Screen When powering on the RAID subsystem, wait for the front panel LCD screen to show “READY” or “No Host LUN.” The LCD screen startup sequence is shown and described in the sequence below: Initializing…...

  • Page 103: Power Off Procedure

    EonStor DS S12/S16/S24 Series Hardware Manual 3.8.6 Power Off Procedure If you wish to power down the subsystem, please follow these steps: NOTE If you wish to power down the subsystem, please ensure that no time-consuming processes, like “Regenerate Logical Drive Parity” or a “Media Scan,” are taking place.

  • Page 104: System Monitoring

    EonStor DS S12/S16/S24 Series Hardware Manual 4 System Monitoring The EonStor DS series is equipped with a variety of self-monitoring features that help keep system managers aware of system operation statuses. Monitoring Features You may monitor the system through the following features: ...
  • Page 105 EonStor DS S12/S16/S24 Series Hardware Manual the Ethernet Management port. The management session is conducted using the Ethernet management port. For more details, see the SANWatch manual in the CD-ROM. SANWatch’s Notification Manager notifies users or events through email, MSN, etc. Notification Manager ...

  • Page 106: Front Panel

    EonStor DS S12/S16/S24 Series Hardware Manual Status Description The cooling fan operates normally. The cooling fan has failed. ON (RED)  Alarms and I2C Bus. Front Panel 4.2.1 LCD Keypad for RAID Models Keypad Butttons The LCD keypad on RAID subsystems consists of five buttons, three LEDs, and a 16x2-character LCD screen that provides access to firmware-embedded utilities.
  • Page 107 EonStor DS S12/S16/S24 Series Hardware Manual Mute Button BUSY MUTE ATTN Esc Button Enter Button Up Button Down Button  Activating the menu: Press the ENT button for two seconds on the initial screen to enter the main menu. Press the ESC button to skip the current event. ...
  • Page 108 EonStor DS S12/S16/S24 Series Hardware Manual LED Definitions Here are the definitions of the LEDs. Power LED Busy LED BUSY Attention LED MUTE ATTN Name Color Status ON indicates that power is supplied to the system, and system state is normal. PWR (Power) Blue OFF indicates that no power is supplied to the...

  • Page 109: Led Panel For Jbod Models

    EonStor DS S12/S16/S24 Series Hardware Manual 4.2.2 LED Panel for JBOD Models Service LED Power LED Cooling Fan LED Thermal LED System Fault LED Rotary ID Switch Mute/Service Button Name Color Status ON indicates that the system is being serviced or is requiring services. Service White OFF indicates that the system is not being...
  • Page 110 EonStor DS S12/S16/S24 Series Hardware Manual normally. Amber Amber indicates that the system has encountered abnormal conditions: Pressing less than one second mutes the audible alarm. Mute/Service Button Pressing more than two seconds sends a service notification to the host computer.

  • Page 111: Drive Tray Led

    EonStor DS S12/S16/S24 Series Hardware Manual 4.2.3 Drive Tray LED Two LED indicators are located on the right side of each drive tray. When notified by a drive failure message, you should check the drive tray indicators to find the correct location of the failed drive.

  • Page 112: Controller Led

    EonStor DS S12/S16/S24 Series Hardware Manual Controller LED 4.3.1 Controller LED for RAID Models 1. Ctrl Status 4. CBM Status 2. C_Dirty 5. Hst Busy 3. Temp 6. Drv Busy Name Color Status Green indicates that a RAID controller is operating healthily.
  • Page 113 EonStor DS S12/S16/S24 Series Hardware Manual the 0 to 45°C range). - Battery is not present. OFF indicates that the cache is clean, and that the battery backup unit is capable of sustaining memory in case of power loss. Blinking indicates cached data is being transferred to the flash module after the occurrence of a power outage.

  • Page 114: Controller Led For Jbod Models

    EonStor DS S12/S16/S24 Series Hardware Manual 4.3.2 Controller LED for JBOD Models Controller Status LED Name Color Status Green indicates that the controller is operating healthily. Green/ Ctrl Status Amber indicates that a component failure has Amber occurred.. It is also lit during the initialization process.

  • Page 115: Restore Default Led For Raid Models

    EonStor DS S12/S16/S24 Series Hardware Manual 4.3.3 Restore Default LED for RAID Models Restore Default Button/LED Name Color Status Lit Green to indicate the RAID configuration default has been successfully restored. The LED state will be invalidated after a few Restore Default Green seconds.

  • Page 116: Fibre-Host Port Led For Fc Raid Models

    EonStor DS S12/S16/S24 Series Hardware Manual 4.3.5 Fibre-Host Port LED for FC RAID Models 8/4/2G LED Link LED Each controller module houses four FC host ports. Each of these ports has two LEDs for displaying the operating status. Name Color Status ON indicates an established link, Off means a Link...

  • Page 117: Sas-Host Port Led For Sas Raid Models

    EonStor DS S12/S16/S24 Series Hardware Manual 4.3.6 SAS-Host Port LED for SAS RAID Models SAS Link LED SAS Speed LED Each controller module houses two SAS 4x wide host ports. Each of these SAS ports has two LEDs for displaying the operating statuses. Name Color Status...

  • Page 118: Iscsi-Host Port Led For Iscsi Raid Models

    EonStor DS S12/S16/S24 Series Hardware Manual For 4port SAS 2240-4 models Name Color Status Steady Green indicates that all 4 PHYs are validly linked to external devices. SAS Link / Status Green Blinking indicates the link has failed. OFF indicates offline. 4.3.7 iSCSI-Host Port LED for iSCSI RAID Models Link LED...

  • Page 119: Psu Led

    EonStor DS S12/S16/S24 Series Hardware Manual PSU LED The PSU (Power Supply Unit) contains the LED indicators for the PSU itself and the cooling module. When either of the unit fails, you need to replace the PSU. For details, see 5.4 Replacing the Power Supply Module. 4.4.1 S12x-Rxxx Models and S16 RAID Power Supply Unit LED PSU LED...

  • Page 120: S12X-Gxxxx Models And S24 Raid Power Supply Led

    EonStor DS S12/S16/S24 Series Hardware Manual 4.4.2 S12x-Gxxxx Models and S24 RAID Power Supply LED Color Status The power supply has not been turned on. The Steadily PSU module LED will blink when the system is Blinking connected to a power source but not yet turned on. Green The PSU is operating normally and experiencing Static...

  • Page 121: S12X-Rxxxx Models And S16 Raid System Cooling Module Led

    EonStor DS S12/S16/S24 Series Hardware Manual 4.4.3 S12x-Rxxxx Models and S16 RAID System Cooling Module LED Each cooling fan has a corresponding red LED on the PSU module panel. When the fan fails, the LED turns on. FAN2 LED FAN0 LED FAN3 LED FAN1 LED Status...

  • Page 122: S24 Raid System Cooling Module Led

    EonStor DS S12/S16/S24 Series Hardware Manual 4.4.5 S24 RAID System Cooling module LED Status Description The cooling fan operates normally. The cooling fan has failed. ON (RED) Alarms and I2C Bus Other monitoring schemes include audible alarms and I C bus. 4.5.1 Audible Alarms If any of the following components fails, the audible alarm will be triggered:...

  • Page 123: Restoring Default System Settings

    EonStor DS S12/S16/S24 Series Hardware Manual When temperature exceeds a preset threshold, the controller’s charger circuits will stop charging. You will then receive a message that reads “Thermal Shutdown/Enter Sleep Mode.” When the temperature falls back within normal range, the battery will resume charging.
  • Page 124 EonStor DS S12/S16/S24 Series Hardware Manual RAID Controller A RAID Controller B 5. Power off the RAID subsystem. 6. Press and hold the Restore Default button on Controller A. You may use a straightened paper clip to press the button. While pressing the Restore Default button down, power on the RAID subsystem.

  • Page 125: Restoring Default Settings For Single-Controller Models

    EonStor DS S12/S16/S24 Series Hardware Manual 4.6.2 Restoring Default Settings for Single-Controller Models To restore default settings for single-controller models, follow these steps. 1. Stop all host I/Os. 2. Save the current configuration using the “Save NVRAM” function in the firmware utility or the SANWatch software.

  • Page 126: System Maintenance

    EonStor DS S12/S16/S24 Series Hardware Manual 5 System Maintenance WARNING Do not remove a failed component from the system until you have a replacement on hand. If you remove a failed component without replacing it, the internal airflow will be disrupted. Qualified engineers who are familiar with the system should be the only ones who make component replacements.

  • Page 127: Replacing The Controller Module(S): Single / Dual / Simultaneous Upgrade

    EonStor DS S12/S16/S24 Series Hardware Manual Replacing the Controller Module(s): Single / Dual / Simultaneous Upgrade WARNING Do not mix controller modules from different models. Each controller has a unique ID which is applied to host port names. As the result, you may encounter SAN problems with identical port names on multiple systems.
  • Page 128 EonStor DS S12/S16/S24 Series Hardware Manual 4. (For single controller models or when replacing both controllers simultaneously) Power off the system. Turn off the power switches and unplug the power cords from both PSUs (power supply unit). Power Switch Power Cord 5.

  • Page 129: Replacing The Memory Module For Raid Models

    WARNING Follow the ESD Precautions (see page 5 for details). Contact Infortrend or your system vendor for selecting a compatible memory module. Reusing the DIMM module removed from a failed controller is not recommended unless you have a similar RAID system to test its integrity.

  • Page 130: Replacing The Cbm For Raid Models

    EonStor DS S12/S16/S24 Series Hardware Manual Installing the DIMM Module 1. Remove the controller module from the chassis. See 5.1 Replacing the Controller Module for details. 2. (If applicable) Remove the BBU module. See 5.3.2 Replacing the BBU for details. 3.

  • Page 131: Bbu Fault Conditions And Precautions

    BBU module or reset the system. Follow these precautions when you install the BBU.  Use the replacement BBU supplied by InforTrend. Use of battery cells provided otherwise will void your warranty.  Dispose of used BBUs at authorized battery disposal sites only.

  • Page 132: Replacing The Fbm

    EonStor DS S12/S16/S24 Series Hardware Manual Captive Screw DIMM Slot 3. Install the replacement module and fasten the captive screw. 4. Reinstall the controller. NOTE A replacement BBU takes approximately twelve hours to charge to its full capacity. The life expectancy of a BBU is three years. If the cause of a failure cannot be determined even after a BBU module is replaced, contact your system vendor.

  • Page 133: Replacing The Power Supply Module

    EonStor DS S12/S16/S24 Series Hardware Manual 1. Remove the controller module from the chassis. See 5.1 Replacing the Controller Module for details. 2. Remove the BBU module (see the previous section). 3. Remove the top screw and side screw of the top cover and remove it from the controller chassis.

  • Page 134: Replacing The Psu On S12X-Rxxxx Models And S16 Raid Systems

    EonStor DS S12/S16/S24 Series Hardware Manual 5.4.2 Replacing the PSU on S12x-Rxxxx Models and S16 RAID Systems The failed PSU should be replaced as soon as possible, but only when you have a replacement module in your hand. Contact technical support for more details. (See 6.4 Contact Information for details) WARNING Although the system can operate using a single PSU module, it is not advisable to run...
  • Page 135 EonStor DS S12/S16/S24 Series Hardware Manual Extraction handle 5. Insert the replacement module. Make sure the extraction handle is held at its highest position so that the saddle notches on the sides of the handle can snap onto the metal anchor pins placed along the interior walls of the PSU slot. Push the PSU into chassis, and when you feel the contact resistance, use slightly more force to engage the back-end connectors.

  • Page 136: Replacing The Psu On S12X-Gxxxx Models

    EonStor DS S12/S16/S24 Series Hardware Manual 5.4.3 Replacing the PSU on S12x-Gxxxx Models Power off the PSU. The power switch is located on each Step 1. PSU’s rear-facing panel. Disconnect the power cord that connects the PSU to the Step 2. power source.
  • Page 137 EonStor DS S12/S16/S24 Series Hardware Manual Removing the PSU Module WARNING! When a PSU is removed form the chassis, the cooling module is also removed from the chassis. Hence the airflow provided by the cooling module is also disabled. With an empty module bay, airflow will also be disrupted. It is therefore recommended the replacement procedure is completed in less than five (5) minutes to prevent the system from overheating.

  • Page 138: Replacing The Psu On S24 Raid System

    EonStor DS S12/S16/S24 Series Hardware Manual Securing PSU Using the Extraction Handle Secure the PSU to the system by fastening the retention Step 6. screw through the PSU extraction handle. Replace the power cord that connects the PSU module to the Step 7.
  • Page 139 EonStor DS S12/S16/S24 Series Hardware Manual Loosen the retention screw that secures the extraction handle Step 3. to the chassis using a Phillips screwdriver. See below drawing for its location. Remove the PSU module by pushing the extraction handle Step 4. downwards.
  • Page 140 EonStor DS S12/S16/S24 Series Hardware Manual mounted in a rack-mount rack, use another hand to support its weight while removing the module. WARNING! It is recommended that the replacement procedure is completed in less than five (5) minutes to prevent a prolonged disruption to system airflow. Install the replacement module.

  • Page 141: Replacing A Cooling Module

    EonStor DS S12/S16/S24 Series Hardware Manual Secure the PSU to the system by fastening the retention Step 6. screw through the PSU extraction handle. Replace the power cord that connects the PSU module to the Step 7. mains. Secure the power cord connection using the included cable Step 8.

  • Page 142: For S12X-Gxxxx Models

    EonStor DS S12/S16/S24 Series Hardware Manual Although the cooling modules are fully redundant, it is not advisable to run the EonStor DS subsystem with a single module for an extended period of time. Detecting a Failed Cooling Module If a cooling module fails, the system notifies you through the following indicators: ...

  • Page 143: For S24 Series

    EonStor DS S12/S16/S24 Series Hardware Manual  Airflow Concern: Once you are notified that a cooling module has failed, it should be replaced as soon as possible. A failed module should only be removed from the system when you have a replacement module immediately available.

  • Page 144: Replacing A Hard Disk Drive

    EonStor DS S12/S16/S24 Series Hardware Manual Replacing cooling modules in S24 series The cooling module is secured in the chassis by a retention latch. To replace the cooling module, follow the steps below: WARNING! The fan replacement process should be completed within five (5) minutes. If the process takes too long, the accumulated heat can damage the system.
  • Page 145 EonStor DS S12/S16/S24 Series Hardware Manual tray open for an extended period of time or the internal airflow will be disrupted. Handle the drives with extreme care. Carry them only by the edges of their metal covers and avoid touching their circuits part and interface connectors. To replace a hard drive, follow these steps.
  • Page 146 EonStor DS S12/S16/S24 Series Hardware Manual 4. Remove the drive tray. Pull the tray one inch away from the enclosure. Wait for at least 30 seconds for the disk drive to spin down, and then gently withdraw the drive tray from the chassis. 5.

  • Page 147: Replacing The Enclosure

    Differential Diagnosis to Determine Backplane Failure Apart from obvious damage (circuit exposure, extreme enclosure deformation, etc.), an indication of enclosure backplane failure can be determined by differential diagnosis. The simple differential diagnosis will also assist in Infortrend Technical Support staffs to promptly identify the issue!

  • Page 148: Enclosure Replacement Must Knows

    Step 1. In extreme rare instances, if there are obvious damages to the enclosure exposing circuits inside, go to Step 3. When you suspect the backplane board is faulty, perform the simple differential diagnosis test mentioned above. Step 2. Record your differential diagnosis findings, share and consult with Infortrend...
  • Page 149 EonStor DS S12/S16/S24 Series Hardware Manual Technical Support Staff Step 3. Once confirmed with Infortrend’s Technical Support staff that it is a new enclosure you need, please order the exact same model’s enclosure (Important: same model enclosure backplane board will have the same embedded license number so it is essential for you to order the same model’s enclosure!)
  • Page 150 EonStor DS S12/S16/S24 Series Hardware Manual Step 10. Once your storage pool has been confirm is indeed back online, you may restore your original settings (please refer to EonStor DS SANWatch User Manual section 4.8.3 Replacing System Configurations on page 126) or you can choose to do so, manually.

  • Page 151: Appendix

    EonStor DS S12/S16/S24 Series Hardware Manual 6 Appendix Technical Specifications 6.1.1 Host/Drive Interface Fibre-host RAID models (S12F/S16/S24F series) Host O/S Compatibility Host O/S independent Host Interface 4Gb/s or 8Gb/s Fibre Channel Host Channels 4 pre-configured host channels (per controller) Drive Interface Supports up to 12 or 16 channels of 6Gbps SAS or 3Gb/s SATA-II Drive Channels All drive channels are pre-configured and cannot be changed...

  • Page 152: Raid Configurations For Raid Models

    2x RISC-based CPUs Host Channel Chip PMC chipsets Controllers DIMM Slot For one 240-pin DDR-II SDRAM module ASIC Infortrend ASIC667 64-bit chipset Flash ROM 64Mbit (8MB) NVRAM 32KB with RTC (with the Embedded RAIDWatch utility) Hardware XOR Real-time Clock For event messages with time record and task scheduling...

  • Page 153: Fault Tolerance For Raid Models

    Yes, with user-configurable Drive S.M.A.R.T Support detect-only, clone and replace, and perpetual clone functions. CBM (Cache Backup Module) ISEMS (Infortrend Simple Enclosure Management Service) via I C interface Automatic Drive Failure Detection Automatic Rebuild on Spare Drives Regenerate Logical Drive Parity...

  • Page 154: Dimensions

    EonStor DS S12/S16/S24 Series Hardware Manual Single controller model: 350W; idle: 261.9W; Busy: 284.8W DC Output 12.0V: 28A (Max.) 5.0V: 43A (Max.) Input Frequency 47 to 63Hz AC Input 100VAC @ 10A or 240VAC @ 5A with PFC Power Factor Correction Hold-up Time At least 16ms at 115/230VAC full load after a loss of AC input Through backplane to controller...

  • Page 155: Environment

    EonStor DS S12/S16/S24 Series Hardware Manual S24 series Dimensions Without chassis ears & With chassis ears & protrusions protrusions Height 174mm 173mm Width 481mm 446mm Length 543.6mm 495.5mm 6.1.6 Environment Humidity 5 to 95% (non condensing – operating and non-operating) Operating: 0º...

  • Page 156: 4Gb/S And 8Gb/S Fc Port Pinouts For Fibre-Host Raid Models

    EonStor DS S12/S16/S24 Series Hardware Manual      Ethernet Management Port   STP Ethernet Cable 6.2.1 4Gb/s and 8Gb/s FC Port Pinouts for Fibre-Host RAID Models Name Description Transmitter ground Transmitter fault indication – High indicates a fault condition FAULT Transmitter Disable –...

  • Page 157: Sas Host Port Pinouts For Sas-Host Raid Models

    EonStor DS S12/S16/S24 Series Hardware Manual Receiver Ground Inverse Received DATA Out Received Data Out Receiver ground Receiver power +3.3V Transmitter power +3.3V Transmitter ground Transmitter DATA In Inverse Transmitter Data In Transmitter Ground 6.2.2 SAS Host Port Pinouts for SAS-Host RAID Models The Mini SAS host ports comply with the SFF-8088 specification.

  • Page 158: Serial Port & Cable For Raid Models

    EonStor DS S12/S16/S24 Series Hardware Manual Name Name BI_DA+ BI_DC- BI_DA- BI_DB- BI_DB+ BI_DD+ BI_DC+ BI_DD- NOTE Automatic MDI/MDI-X Crossover: Crossover can be implemented internally at hub or switch or externally through twisted pair media. 6.2.4 DB-9 Serial Port & Cable for RAID Models Name Description DCD1...

  • Page 159: Ethernet Management Port Pinouts For Raid Models

    EonStor DS S12/S16/S24 Series Hardware Manual failover/failback. The connectors are male (controller end) to females (PC end). IFT-9373AYCab 6.2.5 Ethernet Management Port Pinouts for RAID Models Name Name LAN_TXP LAN_TXN LAN_RXN LAN_RXP 6.2.6 SAS Expansion Port Pinouts The Mini SAS host ports comply with the SFF-8088 specification. RAID Controller...

  • Page 160: Stp Ethernet Cable (Optional Accessory: Fibre-Host Raid Models)

    EonStor DS S12/S16/S24 Series Hardware Manual JBOD Controller Name Name RX0+ TX0+ RX0- TX0- RX1+ TX1+ RX1- TX1- RX2+ TX2+ RX2- TX2- RX3+ TX3+ RX3- TX3- 6.2.7 STP Ethernet Cable (Optional Accessory: Fibre-Host RAID Models) This shielded twisted pair cable is an optional accessory item. More details are shown below: ...

  • Page 161: Certifications

    EonStor DS S12/S16/S24 Series Hardware Manual Certifications 6.3.1 Summary Safety UL (60950-1 2’nd) BSMI CNS 14336: 2005 IEC 60950-1, 2’nd Edition GOST-R GOST R 60950-1-2005 CE EN 55022: 2006/A1:2007 / EN 61000-3-2: 2006 / EN 61000-3-3: 1995/A1: 2001 /A2: 2005 / EN 55024: 1998/A1: 2001/A2: 2003 IEC 61000-4-2:1995/A2:2000 IEC 61000-4-3:1995/A2:2006...

  • Page 162: Declarations

    EonStor DS S12/S16/S24 Series Hardware Manual 6.3.2 Declarations FCC Class B Radio Frequency Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules (47 CFR, Part 2, Part 15 and CISPR PUB.
  • Page 163 ITE BSMI Class A, CNS 13438 (for Taiwan) This device is in conformity with UL standards for safety. Infortrend is committed to being properly prepared and taking all the necessary steps that will result in our compliance with the new European directive, RoHS (2002/95/EC), on or before the specific dates set forth in those applicable laws and regulations.

  • Page 164: Contact Information

    Contact Information 6.4.1 Customer Support For latest software or firmware updates, contact your system vendor or visit Infortrend’s VIProom service (requires privilege account) site or Infortrend’s eSupport websites listed below:  Americas: http://esupport.infortrend.com/supportsuite  Europe/EMEA: http://esupport.infortrend-europe.com  Asia Pacific: http://esupport.infortrend.com.tw ...

  • Page 165: Sales Office

    EonStor DS S12/S16/S24 Series Hardware Manual 6.4.2 Sales Office Asia Pacific Americas (International Headquarters) Infortrend Corporation Infortrend Technology, Inc. 2200 Zanker Road, Unit D, 8F, No. 102 Chung-Shan Rd., Sec. 3 San Jose, CA. 95131 Chung-Ho City, Taipei County, Taiwan Tel: +886-2-2226-0126 Tel: +1-408-988-5088...

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Eonstor ds s24 seriesEonstor ds s16 seriesEonstor ds s12s-g2240-4Eonstor ds s12s-g2240Eonstor ds s12s-r2240-4Eonstor ds s16s-g1030 ... Show all

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