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Hewlett Packard Enterprise Synergy 660 Gen10 User Manual

Hewlett Packard Enterprise Synergy 660 Gen10 User Manual

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HPE Synergy 660 Gen10 Compute Module
User Guide
Abstract
This document is for the person who installs, administers, and troubleshoots server blades.
Hewlett Packard Enterprise assumes you are qualified in the servicing of computer equipment and
trained in recognizing hazards in products with hazardous energy levels.
Part Number: 876828-005
Published: April 2019
Edition: 5

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  • Page 1 Abstract This document is for the person who installs, administers, and troubleshoots server blades. Hewlett Packard Enterprise assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels. Part Number: 876828-005...
  • Page 2 Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under vendor's standard commercial license. Links to third-party websites take you outside the Hewlett Packard Enterprise website. Hewlett Packard Enterprise has no control over and is not responsible for information outside the Hewlett Packard Enterprise website. Acknowledgments ®...

  • Page 3: Component Identification

    Component identification Front panel LEDs and buttons Item Description Status UID LED Solid blue = Activated Flashing blue (1 Hz/cycle per sec) = Remote management or firmware upgrade in progress Off = Deactivated Health status LED Solid green = Normal Flashing green (1 Hz/cycle per sec) = iLO is rebooting Flashing amber = System...

  • Page 4: Front Panel Components

    Item Description Status Mezzanine NIC status LED Solid green= Link on any Mezzanine NIC Flashing green= Activity on any Mezzanine NIC Off = No link or activity on any Mezzanine NIC Power On/Standby button and Solid green = System on system power LED Flashing green (1 Hz/cycle per sec) = Performing power on...

  • Page 5: Serial Label Pull Tab Information

    Item Description External USB (located behind the Serial label pull tab) Compute module handle release latch Compute module handle If uFF drives (the SFF Flash Storage Adapter) are installed in the drive bays, the drive bay numbering is different. For more information, see Drive numbering.

  • Page 6: Hot-Plug Drive Led Definitions

    Item SAS configuration SATA configuration* Expansion storage configuration Drive box 1, drive bay 1 and Drive box 1, drive bay 1 Drive box 1, drive bay 2 and Drive box 1, drive bay 2 Drive box 2, drive bay 1 and Drive box 2, drive bay 1 Drive box 2, drive bay 2 and Drive box 2, drive bay 2...

  • Page 7: Nvme Ssd Led Definitions

    Item LED Status Definition Activity Rotating green Drive activity ring No drive activity Do not Solid white Do not remove the drive. Removing the drive causes one or more of remove the logical drives to fail. Removing the drive does not cause a logical drive to fail. Drive Solid green The drive is a member of one or more logical drives.
  • Page 8 Item LED Status Definition Locate Solid blue The drive is being identified by a host application. Flashing blue The drive carrier firmware is being updated or requires an update. Activity Rotating green Drive activity ring No drive activity Drive Solid green The drive is a member of one or more logical drives.

  • Page 9: Sff Flash Adapter Components And Led Definitions

    SFF flash adapter components and LED definitions Item Component Description Locate • Off—Normal • Solid blue—The drive is being identified by a host application. • Flashing blue—The drive firmware is being updated or requires an update. uFF drive ejection latch Removes the uFF drive when released.

  • Page 10: System Board Components

    System board components Item Description System battery SATA interconnect 1 Drive backplane connector 1 P1 DIMM slots (12 each) P3 DIMM slots (12 each) Mezzanine connectors Management/power connector (2) Handle Energy pack option connector P4 DIMM slots (12 each) P2 DIMM slots (12 each) System maintenance switch Drive backplane connector 2 SATA interconnect 2...

  • Page 11: System Maintenance Switch

    Item Description External USB (located behind the Serial label pull tab) Internal USB 3.0 connector M.2 connectors System maintenance switch Position Defa Function Off = HPE iLO security is enabled. On = HPE iLO security is disabled. Off = System configuration can be changed. On = System configuration is locked.

  • Page 12: Mezzanine Connector Definitions

    Mezzanine connector definitions Item Connector Supported Fabri Supported ICM bays identification card types Mezzanine Type C and ICM 1 and 4 connector 1 (M1) Type D Mezzanine Type C and ICM 2 and 5 connector 2 (M2) Type D Mezzanine Type C only ICM 3 and 6 connector 3 (M3)

  • Page 13: Dimm Label Identification

    DIMM label identification To determine DIMM characteristics, see the label attached to the DIMM. The information in this section helps you to use the label to locate specific information about the DIMM. 8GB 1Rx4 DDR4-2666P-R 8GB 1Rx4 DDR4-2666P-R Component identification...

  • Page 14: Nvdimm Identification

    L = LRDIMM (load reduced) E = Unbuffered ECC (UDIMM) For more information about product features, specifications, options, configurations, and compatibility, see the HPE DDR4 SmartMemory QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/ support/DDR4SmartMemoryQS). NVDIMM identification NVDIMM boards are blue instead of green. This change to the color makes it easier to distinguish NVDIMMs from DIMMs.
  • Page 15 RDIMM (registered) Other — For more information about NVDIMMs, see the product QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs). NVDIMM 2D Data Matrix barcode The 2D Data Matrix barcode is on the right side of the NVDIMM label and can be scanned by a cell phone or other device.

  • Page 16: Nvdimm Led Identification

    NVDIMM LED identification Item LED description LED color Power LED Green Function LED Blue NVDIMM-N LED combinations State Definition NVDIMM-N Power LED NVDIMM-N Function LED (green) (blue) AC power is on (12V rail) but the NVM controller is not working or not ready. AC power is on (12V rail) and the NVM controller is ready.

  • Page 17: Component And Led Identification For Hpe Synergy Hardware

    For more information about component and LED identification for HPE Synergy components, see the product- specific maintenance and service guide or the HPE Synergy 12000 Frame Setup and Installation Guide in the Hewlett Packard Enterprise Information Library . Component identification...

  • Page 18: Powering Up The Compute Module

    Operations Powering up the compute module To power up the compute module, press the Power On/Standby button after the power button LED has turned amber. Powering down the compute module Before powering down the compute module for any upgrade or maintenance procedures, perform a backup of the system and all data.

  • Page 19: Removing The Access Panel

    3. Remove the compute module. 4. Place the compute module on a flat, level work surface. WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. CAUTION: To prevent damage to electrical components, properly ground the compute module before beginning any installation procedure.

  • Page 20: Installing The Access Panel

    Installing the access panel Procedure 1. Place the access panel on top of the compute module. 2. Slide the access panel forward until it clicks into place. Removing and replacing a drive blank Procedure 1. Press the drive release button. 2.

  • Page 21: Installing The Dimm Baffles

    3. Place the compute module on a flat, level work surface. 4. Remove the access panel. IMPORTANT: When removing the right DIMM baffle, leave the energy pack option installed on the baffle. 5. Remove one or more DIMM baffles. Installing the DIMM baffles Procedure 1.

  • Page 22: Removing The Front Panel/Drive Cage Assembly

    2. Install the access panel. 3. Install the compute module . Removing the front panel/drive cage assembly Procedure 1. Power down the compute module. 2. Remove the compute module. 3. Place the compute module on a flat, level work surface. 4.

  • Page 23: Installing The Front Panel/Drive Cage Assembly

    Installing the front panel/drive cage assembly Procedure 1. Install the front panel/drive cage assembly. 2. Install all drives. 3. Install drive blanks in unpopulated drive bays. 4. Install the access panel. 5. Install the compute module. Operations...

  • Page 24: Installation Overview

    Setup Installation overview This section provides instructions for installing an HPE Synergy 660 Gen10 Compute Module in a compute module for the first time. Installation of a compute module requires the following steps: Procedure 1. Installing supported hardware options for the compute module.

  • Page 25: Installing The Compute Module Options

    ICM bay in the rear of the frame. Be sure to review the mezzanine card mapping information in the HPE Synergy Configuration and Compatibility Guide on the Hewlett Packard Enterprise website (http://www.hpe.com/info/synergy-docs). For a list of supported options, see the product QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs). Setup...

  • Page 26: Completing The Configuration

    For more information, see the HPE Synergy 12000 Frame Setup and Installation Guide on the Hewlett Packard Enterprise website (http://www.hpe.com/info/synergy-docs). For more information about HPE OneView, see the HPE OneView User Guide on the Hewlett Packard Enterprise website (http://www.hpe.com/info/synergy-docs).

  • Page 27: Hardware Options Installation

    The compute module supports up to two SFF SAS, NVMe, solid state, or SATA (supported only with the HPE Synergy 660 Gen10 compute module backplane) drives. CAUTION: To prevent improper cooling and thermal damage, do not operate the compute module or the frame unless all drive and device bays are populated with either a component or a blank.
  • Page 28 3. Install the drive: • SAS, SATA, or solid state • NVMe 4. Determine the status of the drive from the drive LED definitions. Hardware options installation...

  • Page 29: Installing The Sff Flash Adapter Option

    Installing the SFF flash adapter option CAUTION: To prevent improper cooling and thermal damage, do not operate the compute module or the enclosure unless all drive and device bays are populated with either a component or a blank. Prequisites The SFF flash adapter option is supported when any of the following components are installed: •...

  • Page 30: Installing The Controller Option

    For more information about supported options, see the product QuickSpecs on the Hewlett Packard Enterprise website. CAUTION: Hewlett Packard Enterprise recommends performing a complete backup of all compute module data before performing a controller or adapter installation or removal. CAUTION: In systems that use external data storage, be sure that the compute module is the first unit to be powered down and the last to be powered back up.
  • Page 31 Procedure 1. Power down the compute module. 2. Remove the compute module. 3. Remove the access panel. 4. Remove the front panel/drive cage assembly. 5. Install the controller. 6. Install the front panel/drive cage assembly. 7. Install the access panel. 8.
  • Page 32 HPE Smart Array MR controllers 24.23.0-0041 Installing the energy pack option Hewlett Packard Enterprise now offers two options as a centralized backup power source for backing up write cache content on Smart Array controllers in case of an unplanned server power loss. •...

  • Page 33: Installing The Mezzanine Card Options

    Install the DIMM baffle. Connect the energy pack to the system board. To locate the energy pack connector, see "System board components." Install the access panel. 10. Install the compute module. 11. Power up the compute module. Installing the mezzanine card options IMPORTANT: For more information about the association between the mezzanine bay and the interconnect bays, see the HPE Synergy 12000 Frame Setup and Installation Guide in the Hewlett Packard Enterprise Information Library.

  • Page 34: Memory Options

    Procedure Power down the compute module. Remove the compute module. Place the compute module on a flat, level work surface. Remove the access panel. Locate the appropriate mezzanine connector. To locate the connector, see the "System board components." Remove the mezzanine connector cover, if installed. Install the mezzanine card.

  • Page 35: Installing A Dimm

    Mixing DIMM types is not supported. Install only the supported DDR4-2666 or DDR4-2933 DIMMs in the compute module. HPE SmartMemory speed information For more information about memory speed information, see the Hewlett Packard Enterprise website (https:// www.hpe.com/docs/memory-speed-table). Installing a DIMM The server supports up to 24 DIMMs.
  • Page 36 DRAM portion of the NVDIMM to the Flash portion for persistence during a power down event. For more information on HPE NVDIMMs, see the Hewlett Packard Enterprise website (http://www.hpe.com/ info/persistentmemory).
  • Page 37 CAUTION: Failure to properly handle DIMMs can damage the DIMM components and the system board connector. For more information, see the DIMM handling guidelines in the troubleshooting guide for your product on the Hewlett Packard Enterprise website: • HPE ProLiant Gen10 (http://www.hpe.com/info/gen10-troubleshooting) •...

  • Page 38: Nvdimm Sanitization

    Configuring the compute module for NVDIMMs After installing NVDIMMs, configure the compute module for NVDIMMs. For information on configuring settings for NVDIMMs, see the HPE 16GB NVDIMM User Guide on the Hewlett Packard Enterprise website (http://www.hpe.com/info/nvdimm-docs). The compute module can be configured for NVDIMMs using either of the following: •...

  • Page 39: Nvdimm Relocation Guidelines

    The NVDIMM-N Sanitize options are intended to meet the Purge level. For more information on sanitization for NVDIMMs, see the following sections in the HPE 16GB NVDIMM User Guide on the Hewlett Packard Enterprise website (http://www.hpe.com/info/nvdimm-docs): • NVDIMM sanitization policies •...
  • Page 40 IMPORTANT: Processor socket 1 must be populated at all times or the compute module does not function. Update the system ROM. Locate and download the latest ROM version from the Hewlett Packard Enterprise website (http:// www.hpe.com/support). Follow the instructions on the website to update the system ROM. Power down the compute module.
  • Page 41 Remove the compute module. Remove the access panel. Remove all DIMM baffles. Remove the heatsink blank. Retain the heatsink blank for future use. Align the processor heatsink assembly with the alignment pins and gently lower it down until it sits evenly on the socket.

  • Page 42: Hpe Trusted Platform Module 2.0 Gen10 Option

    HPE TPM 2.0 installation is supported with specific operating system support such as Microsoft Windows ® Server 2012 R2 and later. For more information about operating system support, see the product QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs). For more information ® ® about Microsoft Windows BitLocker Drive Encryption feature, see the Microsoft website (http:// www.microsoft.com).
  • Page 43 For any compliance issues arising from your operation/usage of TPM which violates the above mentioned requirement, you shall bear all the liabilities wholly and solely. Hewlett Packard Enterprise will not be responsible for any related liabilities.
  • Page 44 Follow the instructions on the website to update the system ROM. 3. Update the system ROM. Locate and download the latest ROM version from the Hewlett Packard Enterprise Support Center website (http://www.hpe.com/support/hpesc). To update the system ROM, follow the instructions on the website.
  • Page 45 CAUTION: The TPM is keyed to install only in the orientation shown. Any attempt to install the TPM in a different orientation might result in damage to the TPM or system board. 2. Align the TPM board with the key on the connector, and then install the TPM board. To seat the board, press the TPM board firmly into the connector.
  • Page 46 Preparing the compute module for operation Procedure 1. Install any options or cables previously removed to access the TPM connector. 2. Install the access panel. 3. Do one of the following: a. Install the compute module in the rack, if necessary. b.

  • Page 47: Retaining The Recovery Key/Password

    7. If changes were made and saved, the compute module prompts for reboot request. Press the Enter key to confirm reboot. If the following actions were performed, the compute module reboots a second time without user input. During this reboot, the TPM setting becomes effective. •...
  • Page 48 • Always store the recovery key/password in multiple locations. • Always store copies of the recovery key/password away from the compute module. • Do not save the recovery key/password on the encrypted hard drive. Hardware options installation...

  • Page 49: Cabling Resources

    Cabling configurations and requirements vary depending on the product and installed options. For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs). Energy pack option cabling Standard drive backplane cabling...
  • Page 50 P416ie-m Smart Array Controller cabling Item Description Port3i - SAS/SATA cable connector Port4i - SAS/SATA cable connector Mezzanine option card Cabling...

  • Page 51: Removing And Replacing The System Battery

    Removing and replacing the system battery If the compute module no longer automatically displays the correct date and time, then replace the battery that provides power to the real-time clock. Under normal use, battery life is 5 to 10 years. WARNING: The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery pack.
  • Page 52 To replace the component, reverse the removal procedure. For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized service provider. Removing and replacing the system battery...

  • Page 53: Preventing Electrostatic Discharge

    Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you must follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices.

  • Page 54: Environmental Specifications

    Specifications Environmental specifications Specification Value Temperature range — Operating 10°C to 35°C (50°F to 95°F) Nonoperating -30°C to 60°C (-22°F to 140°F) Relative humidity (noncondensing) — Operating 10% to 90% @ 28°C (82.4°F) Nonoperating 5% to 95% @ 38.7°C (101.7°F) Altitude —...

  • Page 55: Documentation And Troubleshooting Resources For Hpe Synergy

    HPE Synergy Frame Link Module User Guide The HPE Synergy Frame Link Module User Guide is in the Hewlett Packard Enterprise Information Library (www.hpe.com/info/synergy-docs). It outlines frame link module management, configuration, and security.

  • Page 56: Hpe Synergy Software Overview Guide

    Remote support Best Practices for HPE Synergy Firmware and Driver Updates The Best Practices for HPE Synergy Firmware and Driver Updates is in the Hewlett Packard Enterprise Information Library (www.hpe.com/info/synergy-docs). It provides information on how to update the firmware and recommended best practices to update firmware and drivers through HPE Synergy Composer, which is powered by HPE OneView.

  • Page 57: Hpe Synergy Troubleshooting Resources

    HPE OneView user interface. These help files include “Learn more” links to common issues, as well as procedures and examples to troubleshoot issues within HPE Synergy. The help files are also available in the Hewlett Packard Enterprise Information Library (www.hpe.com/info/ synergy-docs).

  • Page 58: Hpe Synergy Document Overview (Documentation Map)

    HPE Synergy document overview (documentation map) www.hpe.com/info/synergy-docs HPE Synergy document overview (documentation map)
  • Page 59 Planning Managing • HPE Synergy 12000 Frame Site Planning • HPE OneView User Guide for HPE Synergy Guide • HPE Synergy Image Streamer Help • HPE Synergy Configuration and • HPE Synergy Image Streamer User Guide Compatibility Guide • HPE Synergy Image Streamer API Reference •...
  • Page 60 Websites General websites Hewlett Packard Enterprise Information Library www.hpe.com/info/EIL Single Point of Connectivity Knowledge (SPOCK) Storage compatibility matrix www.hpe.com/storage/spock Storage white papers and analyst reports www.hpe.com/storage/whitepapers For additional websites, see Support and other resources. Websites...

  • Page 61: Support And Other Resources

    Hewlett Packard Enterprise Support Center More Information on Access to Support Materials page: www.hpe.com/support/AccessToSupportMaterials IMPORTANT: Access to some updates might require product entitlement when accessed through the Hewlett Packard Enterprise Support Center. You must have an HPE Passport set up with relevant entitlements. Support and other resources...

  • Page 62: Customer Self Repair

    Customer self repair Hewlett Packard Enterprise customer self repair (CSR) programs allow you to repair your product. If a CSR part needs to be replaced, it will be shipped directly to you so that you can install it at your convenience.

  • Page 63: Documentation Feedback

    Documentation feedback Hewlett Packard Enterprise is committed to providing documentation that meets your needs. To help us improve the documentation, send any errors, suggestions, or comments to Documentation Feedback (docsfeedback@hpe.com). When submitting your feedback, include the document title, part number, edition, and publication date located on the front cover of the document.

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