Samsung Galaxy Note 10+ User Manual
  1. Manuals
  2. Brands
  3. Samsung Manuals
  4. Cell Phone
  5. Galaxy Note 10+
  6. User manual

Samsung Galaxy Note 10+ User Manual

Hide thumbs Also See for Galaxy Note 10+:
Table of Contents

Advertisement

Quick Links

User manual

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the Galaxy Note 10+ and is the answer not in the manual?

Questions and answers

Joseph Ho
January 17, 2025

could the sim card be swapped without turning off the phone?

0

Related Manuals for Samsung Galaxy Note 10+

Summary of Contents for Samsung Galaxy Note 10+

  • Page 1 User manual...

  • Page 2: Table Of Contents

    Table of contents Features S Pen Wireless PowerShare Meet Bixby Camera Mobile continuity Cinematic infinity display Getting started Galaxy Note10 Galaxy Note10+ Galaxy Note10+ 5G Assemble your device Charge the battery Wireless PowerShare Accessories Start using your device Use the Setup Wizard Transfer data from an old device VZW_N970U_N975U_N976U_EN_UM_TN_SGO_080919_ FINAL...
  • Page 3 Table of contents Lock or unlock your device Side key settings Accounts Set up voicemail Navigation Navigation bar Customize your home screen S Pen Bixby Digital wellbeing Always On Display Flexible security Mobile continuity Multi window Edge screen Enter text Emergency mode Apps Using apps...
  • Page 4 Uninstall or disable apps Search for apps Sort apps Create and use folders Game Booster App settings Samsung apps Galaxy Essentials Bixby Galaxy Store Galaxy Wearable Game Launcher Samsung Global Goals PENUP Quick measure Samsung Health Samsung Notes Samsung Pay SmartThings...
  • Page 5 Table of contents Smart Switch Calculator Calendar Camera Clock Contacts Gallery Internet Messages My Files Phone Google apps Chrome Drive Gmail Google Google Pay Maps...
  • Page 6 Table of contents Photos Play Movies & TV Play Music Play Store YouTube Carrier apps Call Filter Cloud My Verizon Security & Privacy Voicemail Message+ Microsoft apps Outlook Office Mobile OneDrive Additional apps Netflix...
  • Page 7 Table of contents Spotify Finance Play Sports Yahoo Mail Yahoo News Settings Access Settings Search for Settings Connections Wi-Fi Bluetooth Phone visibility NFC and payment Airplane mode Mobile networks Data usage Mobile hotspot Tethering...
  • Page 8 Table of contents Nearby device scanning Connect to a printer MirrorLink Download booster Virtual Private Networks Private DNS Ethernet Sounds and vibration Sound mode Vibrations Volume Ringtone Notification sounds System sounds and vibration Dolby Atmos Equalizer Headset audio options Adapt sound Separate app sound...
  • Page 9 Table of contents Notifications Manage notifications Customize app notifications Smart alert Smart pop-up view Display Screen brightness Blue light filter Night mode Screen mode Font size and style Screen zoom Screen resolution Full screen apps Screen timeout Accidental touch protection Touch sensitivity Screen saver Reduce animations...
  • Page 10 Double tap to wake Smart stay One-handed mode Device maintenance Quick optimization Battery Storage Memory Language and input Date and time Troubleshooting Lock screen and security Screen lock types Google Play Protect Find My Device Security update Samsung Pass Install unknown apps...
  • Page 11 Table of contents Secure Folder Encrypt SD card Set up SIM card lock View passwords Security update service Device administration Credential storage Strong Protection Advanced security settings Location App permissions Send diagnostic data Accounts Add an account Account settings Remove an account Backup and restore Google settings Accessibility...
  • Page 12 Screen Reader Visibility enhancements Hearing enhancements Interaction and dexterity Advanced settings Installed services Other settings Help Dual Messenger About phone Learn more Videos Smart Simulator Samsung Care Talk to an agent Tips Legal information Samsung Knox Maintaining water and dust resistance...
  • Page 13 Table of contents Maintaining dust and water resistance Restricting children’s access to your mobile device Samsung Electronics America, Inc.

  • Page 14: Features

    Features S Pen The S Pen is designed for special functions with Samsung Galaxy devices. See S Pen on page 29. Wireless PowerShare Wirelessly charge your Galaxy Buds, Galaxy Watch or even a friend’s phone right from your device. See Wireless PowerShare on page 8.

  • Page 15: Getting Started

    Getting started Galaxy Note10 Galaxy Note10+ Galaxy Note10+ 5G Assemble your device Start using your device...

  • Page 16: Galaxy Note10

    Getting started Galaxy Note10 Rear camera Flash Front camera Volume keys Side key Fingerprint scanner USB charger/Audio port Devices and software are constantly evolving — the illustrations you see here are for reference only.

  • Page 17: Galaxy Note10

    Getting started Galaxy Note10+ Rear camera Flash Front camera Volume keys Side key Fingerprint scanner USB charger/Audio port Devices and software are constantly evolving — the illustrations you see here are for reference only.

  • Page 18: Galaxy Note10+ 5G

    Getting started Galaxy Note10+ 5G Rear camera Flash Front camera Volume keys Side key Fingerprint scanner USB charger/Audio port Devices and software are constantly evolving — the illustrations you see here are for reference only.

  • Page 19: Assemble Your Device

    Getting started Assemble your device Your device uses a nano-SIM card. A SIM card may be preinstalled, or you may be able to use your previous SIM card. Contact your carrier for more details. Install SIM/microSD card Place the SIM card and optional microSD card (sold separately) into the tray with the gold...

  • Page 20: Charge The Battery

    While charging, the device and the charger may become hot and stop charging. This usually does not affect the device’s lifespan or performance and is in the device’s normal range of operation. TIP  Disconnect the charger from the device and wait for the device to cool down. For more information, visit samsung.com/us/support/answer/ANS00076952.

  • Page 21: Wireless Powershare

    Getting started Wireless PowerShare Wirelessly charge your compatible Samsung devices using your phone. Some features are not available while sharing power.  1. From Quick Settings, tap Wireless PowerShare to enable this feature.  2. With the phone face down, place the compatible device on the back of the phone to charge.

  • Page 22: Accessories

    Do not use headphones. • Accessories Supported accessories (sold separately) can be configured through Settings. This option may only appear after you have connected an accessory to your device. Visit samsung.com/us/mobile/mobile-accessories to learn more. ◌   From Settings, tap Advanced features > Accessories.

  • Page 23: Use The Setup Wizard

    Getting started Use the Setup Wizard The first time you turn your device on, the Setup Wizard guides you through the basics of setting up your device. ® Follow the prompts to choose a default language, connect to a Wi-Fi network, set up accounts, choose location services, learn about your device’s features, and more.

  • Page 24: Transfer Data From An Old Device

    Transferring content with a USB cable may increase battery consumption. Make sure your battery is fully charged. Visit samsung.com/smartswitch for more information and to learn how to use the On-the-Go adapter to transfer content faster. Devices and software are constantly evolving — the illustrations you see here are for reference only.

  • Page 25: Lock Or Unlock Your Device

    Getting started Lock or unlock your device Use your device’s screen lock features to secure your device. By default, the device locks automatically when the screen times out. For more information about screen locks, see Lock screen and security on page 152. Side key Press to lock.

  • Page 26: Side Key Settings

    Power off menu Accounts ™ Set up and manage your email accounts, your Google Account, and Samsung account. TIP  Accounts may support email, calendars, contacts, and other features. See your carrier for more information. Add a Google Account Sign in to your Google Account to access your Google cloud storage, apps installed ™...

  • Page 27: Set Up Voicemail

    FRP requires your Google Account information when resetting to factory settings. For more information, see Factory reset protection on page 151. Add a Samsung account Sign in to your Samsung account to access exclusive Samsung content and make full use of Samsung apps.  1. From Settings, tap Accounts and backup >...

  • Page 28: Navigation

    Getting started Navigation A touch screen responds best to a light touch from the pad of your finger or a capacitive stylus. Using excessive force or a metallic object on the touch screen may damage the tempered glass surface and void the warranty. Lightly touch items to select or launch them.
  • Page 29 Getting started Swipe Lightly drag your finger across the screen.   Swipe the screen to unlock the device.   Swipe the screen to scroll through the Home screens or menu options. Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 30 Getting started Drag and drop Touch and hold an item, and then move it to a new location.   Drag an app shortcut to add it to a Home screen.   Drag a widget to place it in a new location. Devices and software are constantly evolving —...
  • Page 31 Getting started Zoom in and out Bring your thumb and forefinger together or apart to zoom in and out.   Bring your thumb and forefinger together on the screen to zoom out.   Move your thumb and forefinger apart on the screen to zoom in. Devices and software are constantly evolving —...
  • Page 32 Getting started Touch and hold Touch and hold items to activate them.   Touch and hold a field to display a pop-up menu of options.   Touch and hold a Home screen to customize the Home screen. Devices and software are constantly evolving — the illustrations you see here are for reference only.

  • Page 33: Navigation Bar

    Getting started Navigation bar The Navigation bar, at the bottom of the screen, displays the navigation keys. Back Recent apps Home Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 34 Getting started Navigation gestures To make more space on the screen, you can hide the navigation keys, and instead use gestures to navigate the device. Simply swipe up from the bottom of the screen to navigate the device. ◌   From Settings, tap Display >...

  • Page 35: Customize Your Home Screen

    Getting started Customize your home screen The Home screen is the starting point for navigating your device. You can place your favorite apps and widgets here. You can set up additional Home screens, remove screens, change the order of screens, and choose a main Home screen. App icons You can use app icons to launch an app from any Home screen.
  • Page 36 Getting started Themes Set a theme to be applied to your Home and Lock screens, wallpapers, and app icons.  1. From a Home screen, touch and hold the screen.  2. Tap Themes to customize.  3. Tap View all to see downloaded themes.  4.
  • Page 37 Getting started Home screen settings Customize your Home and Apps screens.  1. From a Home screen, touch and hold the screen.  2. Tap Home screen settings to customize:  • Home screen layout: Set your device to have separate Home and Apps screens, or only a Home screen where all apps are located.
  • Page 38 Getting started Easy mode The Easy mode layout has larger text and icons, making for a more straightforward visual experience. Switch between the default screen layout and a simpler layout. Apps list  1. From Settings, tap Display > Easy mode.  2.
  • Page 39 Getting started Status bar The Status bar provides device information on the right side and notification alerts on the left. Status icons Battery full Battery low Charging Mute Vibrate   Airplane mode Bluetooth active Wi-Fi active Location active Alarm   Notification icons Missed calls Call in progress...
  • Page 40 Getting started Notification panel For quick access to notifications, settings, and more, simply open the Notification panel. Device settings Quick settings View all Notification cards Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 41 Getting started View the Notification panel You can access the Notification panel from any screen.  1. Drag the Status bar down to display the Notification panel.  2. Swipe down the list to see notification details.  • To open an item, tap it.  •...

  • Page 42: S Pen

    Getting started S Pen The S Pen provides a variety of helpful functions. Use your S Pen to launch apps, take notes, or draw a picture. S Pen button Remove the S Pen The S Pen stores in the bottom of your device for convenient access. It also charges the S Pen so that it can be used for remote functions.
  • Page 43 The S Pen can be used to perform several remote functions. The S Pen remote feature is only supported by Samsung-approved S Pens with Bluetooth Low Energy (BLE). If the S Pen is too far from the device, or if there is interference, the S Pen disconnects from the device.
  • Page 44  • Create note: Launch a new note in the Samsung Notes app.  • View all notes: Launch the Samsung Notes app and view a listing of the notes you have created.  • Smart select: Draw around an area of the screen to collect it in the Gallery app.
  • Page 45 Samsung Notes on page 64. ◌   Air command > Create note. View all notes Launch the Samsung Notes app and view a listing of the notes you have created. ◌   Air command > View all notes. Smart select The Smart select feature allows you to copy content from any screen. You can then add it to your Gallery app or share it with your contacts.
  • Page 46 Getting started  • Draw: Draw on the captured content.  • Share: Choose a sharing method to share your content.  3. Tap Save. TIP  You can tap GIF to record an animation or Pin to pin the content to your screen using Smart select. Screen write Screen write allows you to capture screenshots and write or draw on them.
  • Page 47 Getting started AR Doodle Draw interactive doodles on faces or other objects seen through the camera using augmented reality.  1. Tap Air command > AR Doodle.  2. Point either the front or back camera to a face.  3. Use the S Pen to draw a doodle.  •...
  • Page 48 Eraser: Tap to use the eraser tool. Double tap to erase all.  3. Tap Back > Save to save your memo to the Samsung Notes app. NOTE  The screen off memo setting must be enabled. For more information, see Configure S Pen settings below.
  • Page 49 Getting started Air Command   Shortcuts: Configure the Air command menu with S Pen features, apps, and functions.   Floating icon: Show an Air command icon that you can move around the screen. Removal   When S Pen is removed: Choose what happens when you detach the S Pen. Choose Open Air command, Create note, or Do nothing.
  • Page 50 Getting started Air view Hover the S Pen over the screen to preview content or view information about an item on the screen. The following Air view features are available:   Preview an email message before opening it. •   Preview the contents of a photo album or enlarge a picture.

  • Page 51: Bixby

    Bixby is a virtual assistant that learns, evolves, and adapts to you. It learns your routines, helps you set up reminders based on time and location, and is built in to your favorite apps. Visit samsung.com/us/support/owners/app/Bixby for more information. The Bixby Home page displays customized content based on your interactions. Bixby learns from your usage patterns and will suggest content you may like.

  • Page 52: Digital Wellbeing

    Getting started Internet Bixby Vision can help you find out more about an image you find in the Internet app.  1. From  Internet, touch and hold an image until a pop-up menu is displayed.  2. Tap Bixby Vision and follow the prompts. Digital wellbeing You can monitor and manage your digital habits by getting a daily view of how frequently you use apps, how many notifications you receive, and how often you check...

  • Page 53: Always On Display

    Getting started Always On Display View missed calls and message alerts, check the time and date, and view other customized information without unlocking your device using Always On Display (AOD).  1. From Settings, tap Lock screen > Always On Display.  2.

  • Page 54: Flexible Security

      • Brighten screen: Increase the screen brightness temporarily so that your face can be recognized in dark conditions.   • Samsung Pass: Access your online accounts using face recognition.
  • Page 55   • Samsung Pass: Use your fingerprint for identification when using supported apps.   • Samsung Pay: Use your fingerprints to make payments quickly and securely.   • Faster recognition: Check your fingerprints faster with fewer scans. This is secure but not as strong as standard fingerprint recognition.

  • Page 56: Mobile Continuity

    Link to Windows Achieve mobile continuity between your Samsung device and Windows-based PCs. Get instant access to your device’s photos, messages, and more on a PC by linking your devices.
  • Page 57 Share the keyboard, mouse, and screen between the two devices   Make phone calls or send texts while using DeX Visit samsung.com/us/explore/dex for more information. Set up DeX on your PC  1. Connect your mobile device to a PC with a standard USB-C cable.

  • Page 58: Multi Window

    Getting started Multi window ™ Multitask by using multiple apps at the same time. Apps that support Multi window can be displayed together on a split screen. You can switch between the apps and adjust the size of their windows. Split screen control  1.

  • Page 59: Edge Screen

    Getting started Edge screen The Edge screen is made up of several customizable edge panels. Edge panels can be used to access apps, tasks, and contacts, as well as view news, sports, and other information. Edge panel handle Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 60 Getting started Configure Edge panels You can customize the Edge panels.  1. From the Edge screen, tap Edge panel settings.  2. Tap to enable the feature. The following options are available:  • Checkbox: Enable or disable each panel.  • Edit (if available): Configure individual panels.  •...
  • Page 61 Getting started Edge panel style Change the style of the Edge panel handle.  1. From the Edge screen, tap Edge panel settings.  2. Tap More options > Edge panel handle for the following options:  • Color: Choose the color of the Edge panel handle.  •...
  • Page 62 Getting started Edge lighting Set the Edge screen to light up when you receive calls or notifications while the device is turned over.  1. From Settings, tap Display > Edge screen > Edge lighting.  2. Tap to enable the feature.  3. Tap Show Edge lighting, and tap one of the following options:  •...
  • Page 63 Getting started Manage Edge lighting notifications Choose which notifications will light up the Edge screen.  1. From Settings, tap Display > Edge screen > Edge lighting.  2. Tap Manage notifications to choose the apps that can activate Edge lighting when a notification is received. About Edge screen You can view the current software version and license information for the Edge screen feature.

  • Page 64: Enter Text

    Text can be entered using a keyboard or your voice. Expand toolbar ◌   Tap a field to display the Samsung keyboard.   • Tap Show predictive text to view suggested words while you type.   • Tap Show toolbar functions to view all keyboard options.
  • Page 65   • Pen detection: Show the handwriting pad when the S Pen is detected.   • Reset to default settings: Return keyboard to original settings and clear personalized data.   • About Samsung keyboard: View version and legal information for the Samsung keyboard.
  • Page 66 Instead of typing, enter text by speaking. Open settings Return to keyboard  1. From the Samsung keyboard, tap Voice input.  2. Tap the screen and speak your text. Devices and software are constantly evolving — the illustrations you see here are for reference only.

  • Page 67: Emergency Mode

     • Keyboard language: Choose the language for the keyboard.  • Voice input language: Select the language for Samsung voice input.  • Hide offensive words: Hide potentially offensive words with asterisks.  • About Samsung voice input: View version and legal information for Samsung voice input. Emergency mode Use Emergency mode to access helpful emergency features and conserve your device’s power during an emergency situation.
  • Page 68 Getting started   Message my location: Send your location information to your emergency contacts.   Phone: Launch the call screen.   Chrome: Launch the Google web browser.   – ™   Maps: Launch Google Maps   Battery charge: Displays estimated battery charge percentage.  ...

  • Page 69: Apps

    Apps Using apps Samsung apps Google apps Carrier apps Microsoft apps Additional apps...

  • Page 70: Using Apps

    Apps Using apps The Apps list displays all preloaded and downloaded apps. Apps can be downloaded ™ from Galaxy Store and the Google Play store. ◌   From a Home screen, swipe the screen upward to access the Apps list. Uninstall or disable apps Installed apps can be removed from your device.

  • Page 71: Create And Use Folders

    Apps Create and use folders You can make folders to organize App shortcuts on the Apps list.  1. From Apps, touch and hold an app shortcut, and then drag it on top of another app shortcut until it is highlighted.  2. Release the app shortcut to create the folder.  •...

  • Page 72: App Settings

    Apps App settings Manage your downloaded and preloaded apps.  1. From Settings, tap Apps.  2. Tap Menu to set which apps to view, and then choose All, Enabled, or Disabled.  3. Tap  More options for the following options:  • Sort by: Sort the apps by size, name, last used, or last updated.  •...

  • Page 73: Samsung Apps

    For more information see Bixby on page 38. ◌   From Apps, tap Samsung folder > Bixby. Galaxy Store Find and download premium apps that are exclusive to Galaxy devices. A Samsung account is required to download from Galaxy Store. ◌   From Apps, tap Galaxy Store.

  • Page 74: Game Launcher

    This community brings together anyone that uses the S Pen to draw, sketch, scribble or paint. ◌   From Apps, tap Samsung folder > PENUP. Quick measure Measure items in inches or centimeters using your camera. This is not available on the Galaxy Note 10.

  • Page 75: Samsung Health

    Before you start exercising Although the Samsung Health application is a great companion to your exercise routine, it is always best to make sure you consult with your physician before beginning any exercise regimen. While moderate physical activity, such as brisk...
  • Page 76 Apps Before beginning your exercise regimen check with your doctor if you have symptoms suggestive of heart, lung, or other serious disease, such as:   Pain or discomfort in your chest, neck, jaw, or arms during physical activity; •   Dizziness or loss of consciousness;...

  • Page 77: Samsung Notes

    Apps Samsung Notes Use Samsung Notes to create notes containing text, images with footnotes, voice recordings, and music. You can share your notes easily using social networking services. Visit samsung.com/us/support/owners/app/samsung-notes to learn more. ◌   From Apps, tap Samsung Notes >...
  • Page 78   • Edit: Select notes to share, delete, or move.   • Sort: Change the way notes are organized.   • View: Switch between Grid, List, or Simple list. TIP  You can share your Samsung Notes as a Microsoft Word, PDF, image or text file. Notes menu You can view your notes by category.

  • Page 79: Samsung Pay

    NOTE  For added security, your credit and debit card information is not stored on a cloud service. If you are using the Samsung Pay app on multiple devices, you must sign in to the app and confirm all payment cards on each device. Some card issuers may limit the number of devices.

  • Page 80: Smartthings

    Secure your information Samsung Pay is designed with the latest security technology and works on most recent Samsung Galaxy devices. Payments are authorized with your fingerprint or PIN, and each transaction uses a unique token each time, so your device only allows payments with your consent.

  • Page 81: Smart Switch

    Apps Smart Switch Use Smart Switch to transfer contacts, photos, and other content from your old device. For more information, see Transfer data from an old device on page 11. ◌   From Apps, tap Samsung folder > Smart Switch.

  • Page 82: Calculator

    Apps Calculator The Calculator app features both basic and scientific math functions, as well as a unit converter. ◌   From Apps, tap Calculator. Unit converter Convert between measurements. Scientific mode If the icon is not History visible, turn your View past device to landscape.

  • Page 83: Calendar

    Apps Calendar The Calendar app can be connected to your various online accounts to consolidate all your calendars in one place. ◌   From Apps, tap Calendar. Change to other Go to today’s date calendar views Double-tap to edit event Create new event Devices and software are constantly evolving —...
  • Page 84 Apps Add calendars Add your accounts to the Calendar app.  1. From Calendar, tap Menu.  2. Tap Settings > Add new account and select an account type.  3. Enter your account information and follow the prompts. TIP  Accounts may also support email, contacts, and other features. Create an event Use your Calendar to create events.

  • Page 85: Camera

    Apps Camera You can capture high-quality pictures and videos using the Camera app. ◌   From Apps, tap Camera. TIP  If Quick launch is enabled, quickly press the Side key twice. Settings Scene optimizer Zoom Shooting modes Switch cameras Gallery Capture Devices and software are constantly evolving —...
  • Page 86 Apps Navigate the camera screen Take stunning pictures with your device’s front and rear cameras.  1. From Camera, set up your shot with the following features:  • Tap the screen where you want the camera to focus.  – When you tap the screen, a brightness scale appears. Drag the light bulb to adjust the brightness.
  • Page 87 Apps Record videos Record high-quality videos using your device.  1. From Camera, swipe right or left to change the shooting mode to Video.  2. Tap Capture to begin recording a video.  • To take a picture while recording, tap Capture.  •...
  • Page 88 Apps Live focus video Create professional-looking films by applying background blurs and other special effects to your video. This feature cannot be used with zoom, Zoom-in mic, or Super steady.  1. From Camera, swipe to change the shooting mode to Live focus video.  2.
  • Page 89 Apps   • Live focus video: Record artistic videos with adjustable depths of focus.   • Super slow-mo: Record videos at an extremely high frame rate for viewing in high quality slow motion. You can play a specific section of each video in slow motion after recording it.
  • Page 90 Apps   • Video stabilization: Activate anti-shake to keep the focus steady when the camera is moving. Useful features   • HDR (rich tone): Enables the light sensitivity and color depth features of the device to produce a brighter and richer picture.  ...

  • Page 91: Clock

    Apps Clock The Clock app offers features for keeping track of time and setting alarms. ◌   From Apps, tap Clock, and tap a tab to use a feature. Create new alarm Turn alarm on or off Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 92 Apps Alarm Use the Alarm tab to set one-time or recurring alarms and choose options for how to be notified.  1. From Clock, tap Add alarm.  2. Tap the following items to configure an alarm:  • Time: Set a time for the alarm.  •...
  • Page 93 Apps World clock The World clock lets you keep track of the current time in multiple cities around the globe. Location Search Center the globe on Find a particular city. your current location. Globe City Drag to spin and View the current see times around time and add to your the world.
  • Page 94 Apps Time zone converter Set a time in a city on your World clock list to see what the local times would be in the other listed cities.  1. From Clock, tap World clock.  2. Tap More options > Time zone converter.  3.
  • Page 95 Apps Timer Set a countdown timer for up to 99 hours, 59 minutes, and 59 seconds.  1. From Clock, tap Timer.  2. Use the keypad and tap Hours, Minutes, and Seconds to set the Timer.  3. Tap Start to begin the Timer.  •...

  • Page 96: Contacts

    Apps Contacts Store and manage your contacts. You can synchronize with personal accounts added to your device. Accounts may also support email, calendars, and other features. ◌   From Apps, tap Contacts > Create contact. Add profile picture Add, delete, and expand fields Devices and software are constantly evolving —...
  • Page 97 Apps Edit a contact When editing a contact, you can tap a field and change or delete information, or you can add more fields to the contact’s list of information.  1. From Contacts, tap a contact.  2. Tap Edit.  3. Tap any of the fields to add, change, or delete information.  4.
  • Page 98 Apps Direct share Share content directly with your contacts from within any app. Once enabled, your frequent contacts are displayed in the Share window. ◌   From Settings, tap Advanced features > Direct share, and tap to enable the feature. Groups You can use groups to organize your contacts.
  • Page 99 Apps Send an email to a group Send an email to members of a group.  1. From Contacts, tap Menu > Groups, and then tap a group.  2. Tap  More options > Send email.  3. Tap contacts to select them, or tap the All checkbox at the top of the screen to select all, and then tap Done.
  • Page 100 Apps Export contacts Export contacts from your device as vCard files (VCF).  1. From Contacts tap Menu > Manage contacts.  2. Tap Import/export contacts.  3. Tap Export and follow the prompts. Link contacts Consolidate contact information from multiple sources into one contact by linking entries into a single contact.

  • Page 101: Gallery

    Apps Gallery Go to the Gallery to look at the all the visual media stored on your device. You can view, edit, and manage pictures and videos. ◌   From Apps, tap Gallery. Sort images into Customize collections custom albums of pictures and videos View pictures Share pictures...
  • Page 102 Apps View pictures Pictures stored on your device are viewable in the Gallery app.  1. From Gallery, tap Pictures.  2. Tap a picture to view it. Swipe left or right to view other pictures or videos.  • To mark the picture as a favorite, tap Favorite.
  • Page 103 Apps Play video View the videos stored on your device. You can save videos as favorites, and view video details.  1. From Gallery, tap Pictures.  2. Tap a video to view it. Swipe left or right to view other pictures or videos.  •...
  • Page 104 Apps Edit video Edit videos stored on your device.  1. From Gallery, tap Pictures.  2. Tap a video to view it.  3. Tap Edit to use the following tools:  • Rotate: Rotate the video clockwise.  • Trim: Cut segments of the video.  •...
  • Page 105 Apps Create movie Share pictures and videos from the Gallery app by creating a slideshow of your content with video effects and music.  1. From Gallery, tap Create movie.  2. Tap pictures and videos to add them to the movie.  3.
  • Page 106 Apps Screenshot Settings Control screenshot and screen recorder settings. ◌   From Settings, tap Advanced features > Screenshots and screen recorder.   Screenshot toolbar: Show additional options after you take a screenshot.   Delete shared screenshots: Automatically delete screenshots after they are shared through the screenshot toolbar.

  • Page 107: Internet

    Apps Internet Samsung Internet is a simple, fast, and reliable web browser for your device. Experience more secure Web browsing features with Secret Mode, Biometric Web Login, and Contents Blocker. ◌   From Apps, tap Internet. Add to Reload webpage...
  • Page 108 Apps Browser tabs Use tabs to view multiple web pages at the same time. ◌   From Internet, tap Tabs > New tab.   • To close a tab, tap Close tab . Tabs > Bookmarks The Bookmarks page stores Bookmarks, Saved pages, and your browsing History. Open a Bookmark Quickly launch a web page from the Bookmarks page.
  • Page 109 Apps Secret mode Pages viewed in Secret mode are not listed in your browser history or search history, and leave no traces (such as cookies) on your device. Secret tabs are a darker shade than the normal tab windows. Any downloaded files remain on your device after you close the secret tab.  1.

  • Page 110: Messages

    Apps Messages Keep in touch with your contacts by using the Messages app to share photos, send emojis, or just say a quick hello. ◌   From Apps, tap Messages > Compose. Open More options Add attachments Send message Message search To quickly locate a message, use the search feature.
  • Page 111 Apps Delete conversations You can remove your conversion history by deleting conversations.  1. From Messages, tap More options > Delete.  2. Tap each conversation you want to delete.  3. Tap Delete, and confirm when prompted. Emergency alerts Emergency alerts notify you of imminent threats and other situations. There is no charge for receiving an Emergency alert message.

  • Page 112: My Files

    View and manage files stored on your device, including images, videos, music, and sound clips. ◌   From Apps, tap Samsung folder > My Files. Search Storage locations Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 113 Apps File groups Files stored in the device are organized into the following groups:   Recent files: View recently accessed files. • –   This option is displayed if one or more files have been accessed recently.   Categories: View your files based on the file type. •...

  • Page 114: Phone

    Apps Phone The Phone app does more than just make telephone calls. Explore the advanced calling features. See your carrier for more information. ◌   From a Home screen, tap Phone. Access voicemail Make a video call Make a call Devices and software are constantly evolving —...
  • Page 115 Apps Calls The Phone app allows you to make and answer calls from the Home screen, Recents tab, Contacts and more. Make a call Use your phone to make and answer calls from a Home screen. ◌   From Phone, enter a number on the keypad and tap Call.
  • Page 116 Apps Decline a call You can choose to decline an incoming call. If you are using an app, a pop-up screen is displayed for the incoming call. ◌   On the incoming call screen, drag Decline to the left to reject the call and send it to your voicemail.
  • Page 117 Apps Multitask If you exit the call screen to use another app, your active call is indicated in the Status bar. To return to the call screen: ◌   Drag the Status bar down to display the Notification panel and tap the call. To end a call while multitasking: ◌...
  • Page 118 Apps Save a contact from a recent call Use recent call information to create a contact or update your Contacts list.  1. From Phone, tap Recents.  2. Tap the call that contains the information that you want to save to your Contacts list, and tap Add to contacts.
  • Page 119 Apps  3. Type in a name or number, or tap Add from Contacts to assign a contact to the number.  • The selected contact is displayed in the Speed dial number box. Make a call with Speed dial You can make a call using Speed dial. ◌...
  • Page 120 Apps Emergency calls You can dial the emergency telephone number in your region regardless of the phone’s service status. If your phone is not activated, you can only make an emergency call.  1. From Phone, enter the emergency telephone number (911 in North America) and tap Call.
  • Page 121 Apps Video calls To make Video calls: ◌   Phone, enter a number, and then tap Video call. NOTE  Not all devices support video calling. The receiver has the option to accept the video call or answer the call as a regular voice call. Wi-Fi calling Make calls over Wi-Fi when you are connected to a Wi-Fi network.
  • Page 122 Apps Real Time Text (RTT) Type back and forth in real time with the other person while on a call. You can use RTT whenever you are calling someone whose phone also supports RTT or is connected to a teletypewriter (TTY) device. The RTT icon appears on all incoming RTT calls.

  • Page 123: Google Apps

    Apps Google apps Enjoy these apps from Google. Chrome ™ Browse the Internet with Chrome and bring your open tabs, bookmarks, and address bar data from your computer to your mobile device. Visit support.google.com/chrome to learn more. Drive ™ Open, view, rename, and share files saved to your Google Drive cloud account.

  • Page 124: Google Pay

    Apps Google Pay Pay with your Android phone at participating stores and within mobile apps ™ with Google Pay Visit support.google.com/pay to learn more. Maps Get directions and other location-based information. You must enable location services to use Google Maps. For more information, see Location on page 158. Visit support.google.com/maps to learn more.

  • Page 125: Play Store

    Apps Play Store Find new apps, movies and TV shows, music, books, magazines, and games in the Google Play store. Visit support.google.com/play to learn more. YouTube ™ Watch and upload YouTube videos right from your device. Visit support.google.com/youtube to learn more.

  • Page 126: Carrier Apps

    Apps Carrier apps Some apps require a data plan or paid subscription. Contact your carrier for additional information. Call Filter Detect and block spam calls, identify unknown callers and texters, and get alerts on identified numbers. Call Filter is a subscription service. Cloud Back up and access your data.

  • Page 127: Message

    Apps Message+ You can sync your text conversations across all compatible devices using the Verizon Messages app. Add attachment Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 128 Apps Create and send messages Use the Verizon Messages app to send and receive message with your friends and family.  1. From Apps, tap Verizon folder > Message+.  2. Tap New message.  3. Tap the To: field and then enter a contact name, a mobile phone number, or an email address using the keyboard.
  • Page 129 Apps Protect a message from deletion You can lock a message so that it will not be deleted even if you delete the other messages in the conversation.  1. From Apps, tap Verizon folder > Message+.  2. Tap a conversation to display it.  3.

  • Page 130: Microsoft Apps

    Apps Microsoft apps Enjoy these apps from Microsoft. Outlook Access email, calendar, contacts, tasks, and more in Outlook. See Add an Outlook account on page 14. Visit support.office.com/en-us/outlook to learn more. ◌   From Apps, tap Microsoft folder > Outlook. Send message Add attachment Devices and software are constantly evolving —...

  • Page 131: Office Mobile

    Apps Office Mobile Create, view, edit, and share documents on the go. OneDrive Store and share photos, videos, documents, and more in your free online ® OneDrive account—accessible from your personal computer, tablet, or phone.

  • Page 132: Additional Apps

    Apps Additional apps The following apps are preloaded or downloaded over-the-air to your device. Netflix Stream movies and TV shows on your device using your Netflix.com account. Spotify Access music and podcasts on your device. You can listen to artists and albums, or create your own playlist of your favorite songs.

  • Page 133: Settings

    Settings Access Settings Connections Sounds and vibration Notifications Display Device maintenance Lock screen and security Accounts Accessibility Other settings...

  • Page 134: Access Settings

    Settings Access Settings There are a couple of ways to access your device settings.   Drag down the Status bar, and then tap Settings. —   From Apps, tap Settings. — Search for Settings If you are not sure exactly where to find a certain setting, you can search for it.  1.
  • Page 135 Settings  3. Enter information about the Wi-Fi network:  • Network name: Type the exact name of the network.  • Security: Select a security option from the list, and enter the password if required.  • Auto reconnect: Choose this option if you want to automatically reconnect to this network whenever you are in range.

  • Page 136: Bluetooth

    Settings  • MAC address: View your device’s MAC address, which is required when connecting to some secured networks (not configurable).  • IP address: View your device’s IP address (not configurable). Wi-Fi  Direct Wi-Fi Direct uses Wi-Fi to share data between devices.  1. From Settings, tap Connections >...
  • Page 137 Settings Rename a paired device You can rename a paired device to make it easier to recognize.  1. From Settings, tap Connections > Bluetooth, and then tap to turn on Bluetooth.  2. Tap Settings next to the device name, and then tap Rename.  3.

  • Page 138: Phone Visibility

    Settings Phone visibility Turn on visibility to allow other Bluetooth devices to find your device. ◌   From Settings, tap Connections > Phone visibility, and then tap to make your device visible. NFC and payment Near Field Communication (NFC) allows you to communicate with another device without connecting to a network.

  • Page 139: Airplane Mode

     • To set another payment app as the default, tap Others, and then tap the app you prefer. TIP  NFC technology is used with Samsung Pay. Turn on this feature to see how easy and secure it is to use your device to make payments. Airplane mode Airplane mode disconnects your device from all networks and turns off connectivity features.

  • Page 140: Mobile Networks

    Settings Mobile networks Use Mobile networks to configure your device's ability to connect to mobile networks and use mobile data. ◌   From Settings, tap Connections > Mobile networks.   • Data roaming access: Configure access to mobile networks while roaming.  ...
  • Page 141 Settings Monitor mobile data You can customize your mobile data access by setting limits and restrictions. ◌   From Settings, tap Connections > Data usage. The following options are available:   • Mobile data: Use mobile data from your plan.  ...

  • Page 142: Mobile Hotspot

    Settings Mobile hotspot Mobile hotspot uses your data plan to create a Wi-Fi network that can be used by multiple devices.  1. From Settings, tap Connections > Mobile hotspot and tethering > Mobile hotspot.  2. Tap to turn on Mobile hotspot.  3. On the devices you want to connect, activate Wi-Fi and select your device’s Mobile hotspot.
  • Page 143 Settings Configure mobile hotspot settings You can customize your mobile hotspot's security and connection settings.  1. From Settings, tap Connections > Mobile hotspot and tethering > Mobile hotspot.  2. Tap More options > Configure mobile hotspot for the following settings:  • Network name: View and change the name of your Mobile hotspot.  •...

  • Page 144: Tethering

    Settings Auto hotspot Share your hotspot connection with other devices signed in to your Samsung account.  1. From Settings, tap Connections > Mobile hotspot and tethering > Mobile hotspot.  2. Tap Auto hotspot, and tap to enable the feature. Tethering You can use tethering to share your device’s Internet connection with another device.

  • Page 145: Mirrorlink

    Settings MirrorLink ™ If your car is compatible with MirrorLink you can mirror your device’s display on your car’s entertainment and information screen using a USB connection. Visit mirrorlink.com to learn more.  1. Connect your device to your car’s system using the USB cable.  2.

  • Page 146: Private Dns

    Settings Manage a VPN Use the VPN settings menu to edit or delete a VPN connection.  1. From Settings, tap Connections > More connection settings > VPN.  2. Tap Settings next to a VPN.  3. Edit the VPN and tap Save, or tap Delete to remove the VPN. Connect to a ...

  • Page 147: Sounds And Vibration

    Settings Sounds and vibration You can control the sounds and vibrations used to indicate notifications, screen touches, and other interactions. Sound mode You can change the sound mode on your device without using the volume keys. ◌   From Settings, tap Sounds and vibration >...

  • Page 148: Vibrations

    Settings Vibrations You can control how and when your device vibrates  1. From Settings, tap Sounds and vibration.  2. Tap options to customize:  • Vibrate while ringing: Set your device to vibrate in addition to ringing when you receive a call.  •...

  • Page 149: Ringtone

      • Dialing keypad tone: Play a tone when dialing numbers on the Phone keypad.   • Keyboard sound: Play a sound when typing with the Samsung keyboard.   • Keyboard vibration: Vibrate when typing with the Samsung keyboard.   • Touch vibration: Vibrate when you tap navigation buttons or touch and hold...

  • Page 150: Dolby Atmos

    Settings Dolby Atmos Enjoy Dolby Atmos quality when playing content that was specifically mixed for Atmos. This feature may only be available with a headset connected. ◌   From Settings, tap Sounds and vibration > Advanced sound settings > Sound quality and effects for the following options:  ...

  • Page 151: Separate App Sound

    Settings Separate app sound You can play media sound on a speaker or headphones separate from the rest of the sounds on your device.  1. From Settings, tap Sounds and vibration > Advanced sound settings > Separate app sound.  2. Tap to enable Separate app sound, and then set the following options:  •...

  • Page 152: Customize App Notifications

    Settings Customize app notifications You can change notification settings for each app.  1. From Settings, tap Notifications > See all.  2. Tap an app for the following options:  • Show notifications: Receive notifications from this app.  • App icon badges: Show a badge on the icon when there are notifications.  •...

  • Page 153: Blue Light Filter

    Settings Blue light filter The Blue light filter can help you sleep better if you use your device at night. You can set a schedule to automatically turn this feature on and off. ◌   From Settings, tap Display > Blue light filter, and then choose one of the following options:  ...

  • Page 154: Font Size And Style

    Settings Font size and style You can change the font size and style to customize your device. ◌   From Settings, tap Display > Font size and style for the following options:   • Drag the Font size slider to adjust the size of text.  ...

  • Page 155: Screen Timeout

    Settings Screen timeout You can set the screen to turn off after a set amount of time. ◌   From Settings, tap Display > Screen timeout, and tap a time limit to set it. Accidental touch protection Prevent the screen from detecting touch input while the device is in a dark place, such as a pocket or a bag.

  • Page 156: Lift To Wake

    Settings Lift to wake Turn on the screen by lifting the device. ◌   From Settings, tap Advanced features > Motions and gestures > Lift to wake, and tap to enable. Double tap to wake Turn on the screen by double-tapping instead of using the Side key. ◌...

  • Page 157: Device Maintenance

    Settings Device maintenance View the status of your device’s battery, storage, and memory. You can also automatically optimize your device’s system resources. Quick optimization The quick optimization feature improves device performance through the following actions:   Identifying apps that use excessive battery power and clearing unneeded items •...

  • Page 158: Storage

    Settings Storage View the device storage and usage. You can also mount, unmount, or format an optional memory card (not included). Device storage Quickly optimize your device’s storage, increasing available memory. ◌   From Settings, tap Device care > Storage > Clean now. Memory card Once an optional microSD memory card (not included) has been installed in your device, the card memory is displayed in the Storage setting.

  • Page 159: Memory

    Settings Format a memory card When formatting an SD card, you should back up your music and photo files that are stored on the card because formatting the SD card deletes ALL stored files.  1. From Settings, tap Device care > Storage.  2.
  • Page 160 Settings Default keyboard You can select a default keyboard for your device’s menus and keyboards. Additional keyboards can be downloaded from the Google Play store.  1. From Settings, tap General management > Language and input.  2. Tap Default keyboard, and select a keyboard. Google Voice typing ™...
  • Page 161   From Settings, tap General management > Language and input > Text-to-speech for options:   • Preferred engine: Choose either the Samsung or Google Text-to-speech engine. Tap Settings for options.   • Language: Set the default speech language.   • Speech rate: Set the speed at which the text is spoken.

  • Page 162: Date And Time

    Settings Primary mouse button You can define which mouse button that you favor as primary.  1. From Settings, tap General management > Language and input.  2. Tap Primary mouse button, and choose either Left or Right. Date and time By default, your device receives date and time information from the wireless network. Outside of network coverage, you can set the date and time manually.
  • Page 163 Settings Reset Reset device and network settings. You can also reset your device to its factory defaults. Reset settings You can reset your device to its factory default settings, which resets everything except the security, language, and account settings. Personal data is not affected.  1.
  • Page 164 Settings Factory data reset You can reset your device to factory defaults, erasing all data from your device. This action permanently erases ALL data from the device, including Google or other account settings, system and application data and settings, downloaded applications, as well as your music, photos, videos, and other files.

  • Page 165: Lock Screen And Security

    You will not be able to access the device after a factory data reset if you do not have your Google Account username and password. CAUTION  Before sending your device to Samsung or taking it to a Samsung- authorized service center, remove your Google Account and then perform a factory data reset.
  • Page 166 Settings  2. Tap to enable showing notifications on the lock screen. The following options are available:  • View style: Display notification details or hide them and show only an icon.  • Hide content: Do not show notifications in the notification panel.  •...

  • Page 167: Google Play Protect

    Settings   • Dynamic lock screen: Get new wallpapers for your Lock screen. Images will refresh every two weeks.   • About Lock screen: Update the Lock screen’s software. Google Play Protect You can configure Google Play Protect to regularly check your apps and device for security risks and threats.

  • Page 168: Samsung Pass

    Secure Folder You can create a secure folder on your device to protect private content and apps from anyone who may be using your device. You must sign in to your Samsung account to set up and use Secure folder.

  • Page 169: Set Up Sim Card Lock

    Settings NOTE  Performing a Factory data reset on your device prevents it from accessing an encrypted SD card. Before initiating a Factory data reset, make sure to decrypt the installed SD card first. Decrypt SD card You can decrypt an optional memory card (not included) if it was encrypted by this device.

  • Page 170: Device Administration

    Settings Device administration You can authorize security features and apps (like Find My Device) to have administrative access to your device.  1. From Settings, tap Biometrics and security > Other security settings > Device admin apps.  2. Tap an option to turn it on as a device administrator. Credential storage You can manage the trusted security certificates installed on your device, which verify the identity of servers for secure connections.

  • Page 171: Advanced Security Settings

    Settings Advanced security settings You can use these options to configure advanced security settings to better protect your device. ◌   From Settings, tap Biometrics and security > Other security settings for the following options:   • Trust agents: Allow trusted devices to perform selected actions when connected.

  • Page 172: App Permissions

      Tap an app to select which permissions you want to be notified about. Send diagnostic data Send diagnostic information about your device to Samsung when you are having technical problems.  1. From Settings, tap Biometrics and security > Send diagnostic data.

  • Page 173: Accounts

    Settings Accounts You can connect to and manage your accounts, including your Google Account, Samsung account, email, and social networking accounts. Add an account You can add and sync all your email, social networking, and picture and video sharing accounts.

  • Page 174: Backup And Restore

    Settings Backup and restore You can configure your device to back up data to your personal accounts. Google Account You can enable backup of your information to your Google Account. ◌   From Settings, tap Accounts and backup > Backup and restore for options:  ...

  • Page 175: Accessibility

      • High contrast fonts: Adjust the color and outline of fonts to increase the contrast with the background.   • High contrast keyboard: Adjust the size of the Samsung keyboard and change its colors to increase the contrast between the keys and the background.
  • Page 176 Settings   • Negative colors: Reverse the display of colors from white text on a black background to black text on a white background.   • Color adjustment: Adjust the color of the screen if you find it difficult to see some colors.

  • Page 177: Hearing Enhancements

    ◌   From Settings, tap Accessibility > Hearing enhancements and tap an option:   • Samsung subtitles (CC): Use Samsung subtitles with multimedia files when available.   • Google subtitles (CC): Use Google subtitles with multimedia files when available.   • Speech-to-text: Use the microphone to record speech and convert it to text.

  • Page 178: Interaction And Dexterity

    Settings Interaction and dexterity You can configure Accessibility features to assist with limited dexterity when interacting with your device. Alternate input You can control your device using different kinds of inputs and controls. ◌   From Settings, tap Accessibility > Interaction and dexterity and tap an option:  ...

  • Page 179: Advanced Settings

    Settings Touch settings You can adjust your screen to be less sensitive to taps and touches. ◌   From Settings, tap Accessibility > Interaction and dexterity and tap an option:   • Touch and hold delay: Select a time interval for this action.  ...

  • Page 180: Installed Services

    Settings Installed services You can install additional assistance services for your device. ◌   From Settings, tap Accessibility > Installed services. NOTE  Additional accessibility services are listed and configured here after they are installed. Other settings Configure features on your device that make it easier to use. Help View the user manual on your device.

  • Page 181: Learn More

    Learn more   Videos samsung.com/us/support/videos Smart Simulator samsungsimulator.com Samsung Care samsung.com/us/support Talk to an agent Contact us on Facebook Messenger Find us on Facebook Follow us on Twitter Tips samsung.com/us/support/tips...

  • Page 182: Legal Information

    About tablet > Status. Samsung Knox Samsung Knox is Samsung’s security platform and is a mark for a Samsung device tested for security with enterprise use in mind. Additional licensing fee may be required. For more information about Knox, please refer to: samsung.com/us/knox.

  • Page 183: Maintaining Water And Dust Resistance

    Legal information Maintaining water and dust resistance CAUTION  To avoid electric shock and damage to your device, do not charge device while it is wet or in an area where it could get wet. Do not handle device, charger or cords with wet hands while charging. Maintaining dust and water resistance The device is not impervious to dust and water damage in any situation.

  • Page 184: Restricting Children's Access To Your Mobile Device

    Phone: 1-800-SAMSUNG (726-7864) Internet: samsung.com ©2019 Samsung Electronics America, Inc. Samsung, Samsung Galaxy, Multi Window, S Pen, Samsung Health, Samsung Pay, and Smart Switch are all trademarks of Samsung Electronics Co., Ltd. Other marks are the property of their respective owners.
  • Page 185 Legal information The actual available capacity of the internal memory is less than the specified capacity because the operating system and default applications occupy part of the memory. The available capacity may change when you upgrade the device. Please check with your service provider to verify qualifying services/features.

This manual is also suitable for:

Sm-n970uGalaxy note 10Sm-n976uSm-n975uGalaxy 10+ 5g

Table of Contents

Save PDF