Troubleshooting - Sony VPL-CX76 Operating Instructions Manual

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Troubleshooting

If you have a problem with Memory Stick Home, check the following. If the problem persists,
contact your nearest Sony dealer.
Problem
Cannot insert the "Memory
Stick" into the drive.
Cannot save a file.
Cannot delete a file.
Cannot delete all materials. • The write-protect tab on the "Memory Stick" has been set to
Cannot format the
"Memory Stick".
Cannot access the
"Memory Stick" inserted
into the Memory Stick slot
on the projector from the
Projector Station for
Presentation.
The still picture files in the
JPEG format stored in a
"Memory Stick" cannot be
displayed.
The movie picture files in
the MPEG1 format stored
in a "Memory Stick"
cannot be displayed.
The picture is not projected
and or appears.
Movies skip or stutter
during playback.
28
Troubleshooting
Cause and solution
• The "Memory Stick" is not facing in the correct direction.
c Insert the "Memory Stick" with the arrow mark pointing toward
the Memory Stick slot of the projector.
• The "Memory Stick" is full.
c Delete unwanted files in the "Memory Stick".
• The write-protect tab on the "Memory Stick" has been set to
LOCK.
c Cancel the lock.
• The write-protect tab on the "Memory Stick" has been set to
LOCK.
c Cancel the lock.
• The file is protected.
c Release the protect in the Index screen.
LOCK.
c Cancel the lock.
• The file is protected.
c Release the protect in the Index screen.
• The write-protect tab on the "Memory Stick" has been set to
LOCK.
c Cancel the lock.
• The "Memory Stick" is broken.
c Use another "Memory Stick".
• A "Memory Stick" inserted into the Memory Stick slot on the
projector cannot be accessed from the Projector Station for
Presentation.
c Access the "Memory Stick" using a Memory Stick slot on your
computer or an external USB device or an adaptor for the
"Memory Stick".
• A "Filter" is set in the "Option" menu.
c Set "Filter" to "Still" or "Off".
• A "Filter" is set in the "Option" menu.
c Set "Filter" to "Movie" or "Off".
• The file is not DCF-compatible.
c Make the presentation material by using the Projector Station
for Presentation.
• This is not a unit malfunction.
c For usable movie file format, see page 17.