Elk Products ELK-M1XEP Installation Manual

M1 ethernet interface
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ELK-M1XEP
v2
M1 Ethernet Interface
INSTALLATION
MANUAL
828-397-4200 Voice
828-397-4415 Fax
http://www.elkproducts.com
email: info@elkproducts.com
L524 5/19
PO Box 100 • Hwy. 70W
Hildebran, NC 28637 • USA

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  • Page 1 ELK-M1XEP M1 Ethernet Interface INSTALLATION MANUAL 828-397-4200 Voice 828-397-4415 Fax http://www.elkproducts.com email: info@elkproducts.com L524 5/19 • PO Box 100 • Hwy. 70W Hildebran, NC 28637 • USA...
  • Page 2: Table Of Contents

    Java based web server user interface from the Version 2 firmware. For details on email enhancements, see page 9. For information on remote control options, see page 16. ELK-M1XEP Installation Manual Page 2...
  • Page 3: Features And Specifications

    APPLICATION: The ELK-M1XEP is an Ethernet Appliance with a RS-232 Serial Port Interface. It may be used to connect a control in the M1 Family to an Ethernet network. It features email event notification and FIPS compliant encryption algorithms for security sensitive environments.
  • Page 4: Basics Of Networking

    Refer to the Notes on Router Setup located Network Router on page 14. Technical support from Elk Products, Inc. is limited to the setup and connection of the M1 Ethernet Interface inside the local network. M1XEP Local Area Network ELK-M1XEP Installation Manual Page 4...
  • Page 5: Installation And Hookup

    ElkRP will display the current firmware, hardware, and bootware versions of the M1XEP on the "Enroll/Update Control and Devices" screen. This screen is accessed from the Send/Rcv menu when connected to the control. 5. Proceed to Establishing Initial Connection. ELK-M1XEP Installation Manual Page 5...
  • Page 6: Led Indicators

    When the reboot is complete, both lights will be off for a second, and then the orange light will come on solid and the green light will begin to blink. Wait several seconds before re-establishing a connection with the control. ELK-M1XEP Installation Manual Page 6...
  • Page 7: Establishing Initial Connection Over The Local Network

    To force the DHCP/IP address settings to known values, please reference page 18 of this manual. 2. Highlight the M1XEP to be configured and click the 'Use Selected' button. This will copy the IP address and Port settings to the ElkRP Account Details location. Click CLOSE to exit this screen. ELK-M1XEP Installation Manual Page 7...
  • Page 8: Configuring The M1Xep

    IP address. For communications outside the local network you will need to establish one or more open ports on the router. Please refer to Notes on Router Setup on page 16 and the documentation of the router for more details. ELK-M1XEP Installation Manual...
  • Page 9  Do not set the secure and non-secure ports to the same value. Doing so may make it impossible to re-connect to the unit, rendering it unusable. ELK-M1XEP Installation Manual Page 9...
  • Page 10: Sending Changes To M1 Ethernet Interface And Save To Elkrp2

    M1XEP secure port should always use the Username and Password Feature. Send changes to the M1XEP and save the changes to the database. Refer to section 2 on page 8. ELK-M1XEP Installation Manual Page 10...
  • Page 11: Email Notification Setup

    "Mom" at the office to let her know Suzy got home okay. WHENEVER Smith Home (Area 1) STATE BECOMES DISARMED AND LAST USER WAS Suzy Smith (User 3) THEN SEND EMAIL MESSAGE 1 TO mom@office.job (Email 1) ELK-M1XEP Installation Manual Page 11...
  • Page 12: Central Station Setup

    Central Station as a backup method, select "1=Report to this number as a backup" from the Type dropdown box. 6. Click the "Send to Control" button to store this information in the control. Click "Save" to save to database. ELK-M1XEP Installation Manual Page 12...
  • Page 13 Internet Monitoring requires support from the Central Station. Special hardware and software is required to allow the Central Station to receive alarm codes via the Internet. If you are unsure if Internet Monitoring is supported or need further information, please contact the Central Station. ELK-M1XEP Installation Manual Page 13...
  • Page 14: Dynamic Dns Setup

    This is to notify you that your custom URL will not work until the update is successful. To enable this feature, enter the email address in the next box. You must also fill in the necessary information on the Email tab (see Email Notification Setup on page 9). ELK-M1XEP Installation Manual Page 14...
  • Page 15: Time Server Setup

    Sunrise/Sunset settings in ElkRP’s Automation menu. If you change it there, you will need to SEND the M1XEP setup to the control afterward. SEND the setup to the control, then click the Test button to verify the settings work. ELK-M1XEP Installation Manual Page 15...
  • Page 16: Audio Setup

    The following table contains additional ports used by the M1XEP. These ports should not be opened (port forwarded) outside the local network. Port Protocol 2362 The M1XEP listens on this port to respond to a "FIND" Command. 2101 Plain text communications port. Configurable by installer. 2101 is default. ELK-M1XEP Installation Manual Page 16...
  • Page 17: Connecting Elkrp To The Control Through The Internet

    3. Make sure that the serial number is correct and the "RP Access Code" is set to the correct value programmed into the control (default=246801). From the Connection menu choose the "Network" method. 4. If everything is setup properly ElkRP should now connect to the Control through the M1XEP. ELK-M1XEP Installation Manual Page 17...
  • Page 18: Forcing The Dhcp/Ip Address Settings To Known Values

    To access and download firmware updates for M1 controls and peripherals, you must have a valid log on for our website. If you do not have a log on for our site you may obtain one by signing up for an account at www.elkproducts.com/request_login.html. ELK-M1XEP Installation Manual Page 18...
  • Page 19 The M1XEP bootloader may also need to be updated periodically. The bootloader update is done using the steps outlined above. The bootloader update files are downloaded from the M1 Dealer Site along with a corresponding firmware update. Update the bootloader first and then update the firmware. ELK-M1XEP Installation Manual Page 19...
  • Page 20: Remote Control Options

    These alerts may contain extended information such as the zone that caused an alarm, the user that disarmed, and the current temperature of a sensor. Learn more at www.elkproducts.com/m1cloud ELK-M1XEP Installation Manual Page 20...
  • Page 21: Glossary Of Terms

    Time Server – A computer on the Internet that responds with standard universal time information to time requests. NTP (Network Time Protocol) - The protocol for requesting and receiving the current time from a time server. ELK-M1XEP Installation Manual Page 21...
  • Page 22: Troubleshooting Guide

    Verify Primary and Secondary DNS servers are entered correctly on the TCP/IP tab of the M1 XEP setup Verify the Rule to send email is written correctly. Verify that ElkRP is disconnected when the triggering event occurs. ELK-M1XEP Installation Manual Page 22...
  • Page 23 POSSIBLE SOLUTIONS: Verify the M1XEP is connected to the M1 and enrolled. Follow troubleshooting steps for "Central Station did not receive report" shown above. If enabled, verify Central Station is receiving the heartbeat (supervision) signal. ELK-M1XEP Installation Manual Page 23...
  • Page 24 www.elkproducts.com...

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