Dell Latitude 5480 Owner's Manual
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Dell Latitude 5480 Owner's Manual

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Dell Latitude 5480
Owner's Manual
Regulatory Model: P72G
Regulatory Type: P72G001

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Summary of Contents for Dell Latitude 5480

  • Page 1 Dell Latitude 5480 Owner's Manual Regulatory Model: P72G Regulatory Type: P72G001...
  • Page 2 A WARNING indicates a potential for property damage, personal injury, or death. GUID-F1C5ECBB-F43D-449A-9548-0D719858EB9E © 2017 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

  • Page 3: Table Of Contents

    Contents 1 Working on your computer..........................8 Safety instructions................................8 Before working inside your computer..........................8 After working inside your computer..........................9 Turning off your computer..............................9 Turning off your computer — Windows 10.......................9 Turning off your computer — Windows 7........................ 9 2 Chassis view..............................
  • Page 4 Memory modules................................26 Removing memory module............................26 Installing memory module............................27 Keyboard....................................27 Removing keyboard trim............................27 Installing keyboard trim..............................28 Removing keyboard..............................28 Installing keyboard..............................30 Heat sink.................................... 31 Removing heatsink ..............................31 Installing heat sink ..............................31 System fan..................................32 Removing the system fan............................32 Installing the system fan............................33 Power connector port..............................
  • Page 5 Display back cover assembly............................56 Removing the display back cover assembly......................56 Installing the display back cover assembly......................57 Camera....................................57 Removing camera..............................57 Installing camera.................................58 Palm rest................................... 59 Removing palm rest..............................59 Installing palmrest..............................60 4 Technology and components........................61 Power adapter...................................61 Processors..................................
  • Page 6 Verifying system memory in Windows 10........................75 Verifying system memory in system setup (BIOS)....................75 Testing memory using ePSA............................. 75 Realtek HD audio drivers..............................75 Thunderbolt over Type-C..............................76 Thunderbolt 3 over Type-C............................76 Key Features of Thunderbolt 3 over USB Type-C ....................76 Thunderbolt Icons..............................
  • Page 7 Enhanced Pre-Boot System Assessment (ePSA) diagnostics.................. 101 Device status lights................................ 102 Battery status lights............................... 103 8 Troubleshooting............................104 Dell Enhanced Pre-Boot System Assessment — ePSA diagnostic 3.0..............104 Running the ePSA diagnostics..........................104 Real Time Clock (RTC) reset............................104 9 Contacting Dell............................106...

  • Page 8: Working On Your Computer

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 9: After Working Inside Your Computer

    After you complete any replacement procedure, ensure you connect any external devices, cards, and cables before turning on your computer. CAUTION: To avoid damage to the computer, use only the battery designed for this particular Dell computer. Do not use batteries designed for other Dell computers. Replace the battery.
  • Page 10 NOTE: Ensure that the computer and all attached devices are turned off. If your computer and attached devices did not automatically turn off when you shut down your operating system, press and hold the power button for about 6 seconds to turn them off.

  • Page 11: Chassis View

    GUID-076A7F22-66B8-49D8-A1CA-C8521FB1FBCD Chassis view GUID-C704E1F4-F4F4-43C8-87F2-EC6CA33E92DB System front view Figure 1. Front view Dual array microphone Camera Camera status light Dual array microphone Display Battery and charge status light Speaker Chassis view...

  • Page 12: System Back View

    NOTE: Latitude 5480 computer also has an optional IR camera module. GUID-8BC854BE-E7DE-47CA-A9A4-1B93C6CA71E6 System back view Figure 2. Back view Network port Fan vent microSim card slot (optional) HDMI port USB 3.1 Gen 1 port Power connector port GUID-4436A27F-0EE0-4694-BC30-4E64FF743052 System side view(left) Figure 3.

  • Page 13: System Side View(Right)

    Type-C connector/DisplayPort or USB 3.1 Gen 1/optional Thunderbolt3 USB 3.1 Gen 1 port SD card reader NOTE: Latitude 5480 computer also has an optional Smart card reader. GUID-DD54F0B8-F526-462A-B941-E5593E5AE19D System side view(Right) Figure 4. Right view Headset/microphone port USB 3.1 Gen 1 port with PowerShare...

  • Page 14: System Top View

    GUID-27113463-9217-4D26-A6DF-A4A931E39478 System top view Figure 5. Top view Power button/Power status LED Keyboard Palm rest Touchpad NOTE: Latitude 5480 computer also has an optional fingerprint reader. Chassis view...

  • Page 15: Bottom View

    GUID-FDF7D663-1CEA-4E91-9BD9-E7F5A2CE0D40 Bottom view Fan vents Model name Service tag Speaker Fan vent GUID-46524BEA-659C-4FA6-8948-C45F3FE20885 Hot key combination Some keys on your keyboard have two icons on them. These keys can be used to type alternate characters or to perform secondary functions. To type the alternate character, press Shift and the desired key. To perform secondary functions, press Fn and the desired key. The following table shows the features hot key combination: Table 1.
  • Page 16 Features Function Fn+F4 Microphone Mute Fn+F5 NUM Lock Fn+F6 Scroll Lock Fn+F8 Switch to external display Fn+F9 Search Fn+F10 (optional) Increase keyboard backlight brightness Fn+F11 Decrease brightness Fn+F12 Increase brightness Fn+Esc Toggle Fn-key lock Fn+PrntScr Turn off/on wireless Fn+Insert Sleep Fn+Right arrow key Fn+Left arrow Home...

  • Page 17: Removing And Installing Components

    GUID-7AAAE6E7-9D06-4C20-82BF-728ABC2DF3EF Removing and installing components This section provides detailed information on how to remove or install the components from your computer. GUID-47F49C22-1B34-4F97-8A48-A42C1C806FC7 Recommended tools The procedures in this document require the following tools: • Phillips #0 screwdriver • Phillips #1 screwdriver •...

  • Page 18: Removing The Subscriber Identification Module (Sim) Card

    GUID-F756B8D6-3E2F-43AB-ABD3-9FF1E990F1C8 Removing the Subscriber Identification Module (SIM) card CAUTION: Removing the SIM card when the computer is on may cause data loss or damage the card. Ensure your computer is turned off or the network connections are disabled. Insert a paperclip or a SIM card removal tool into the pinhole on the SIM card tray. Pull the SIM card tray to remove it.

  • Page 19: Installing Base Cover

    GUID-D70ABEB0-6F90-402C-AAD7-0DA3B63BC22E Installing base cover Place the base cover to align with the screw holders on the computer. Tighten the M2.5 captive screws to secure the base cover to the computer. Follow the procedure in After working inside your computer. GUID-2F290758-2CFF-42C3-A93C-DC0EF3A54A0F Battery GUID-F2983803-7011-4A0B-A9BA-59C560417C6B Removing battery...

  • Page 20: Installing Battery

    NOTE: The number of screws will vary depending on the type of battery installed. Lift the battery from the computer [3]. NOTE: Discharge the battery as much as possible before removing from the system. This can be done by disconnecting the A/C adapter from the system (while the system is turned on) to allow the system to drain the battery.

  • Page 21: Solid State Drive - Optional

    GUID-BD5DA6BF-1EAB-4EAE-8294-A1AEE6C1C907 Solid State Drive — optional GUID-C60CA0DE-C95D-4A39-A26D-4E6E5ADB0D9A Removing optional M.2 Solid State Drive (SSD) Follow the procedure in Before working inside your computer. Remove the: base cover battery To remove the SSD card: Peel the adhesive Mylar shield that secures the SSD card [1]. NOTE: Need to be removed carefully in order to be reused on the replacement SSD.

  • Page 22: Installing Optional M.2 Ssd

    GUID-CD5C3084-0C16-4456-A4EE-5527B28A633B Installing optional M.2 SSD Insert the SSD clip into the slot on the computer. Replace the M2*3 screw to secure the SSD clip to the computer. Insert the SSD into the connector on the computer. Place the Mylar shield over the SSD. Install the: battery base cover...

  • Page 23: Installing Hard Drive Assembly

    base cover battery To remove the hard drive assembly: Disconnect the hard drive cable from the connector on the system board. b Remove the screws that secure the hard drive assembly to the computer. Lift the hard drive assembly away from the computer. GUID-F21F347B-8874-4078-BA1F-BF13EE9D3A2A Installing hard drive assembly Insert the hard drive assembly into the slot on the computer.

  • Page 24: Installing Coin Cell Battery

    GUID-9B940A02-5A03-42B9-BD18-FFB1882DF817 Installing coin cell battery Affix the coin cell battery on the system board. Connect the coin cell battery cable to the connector on the system board. Install the: battery base cover Follow the procedure in After working inside your computer.

  • Page 25: Installing Wlan Card

    To remove the WLAN card: Remove the M2*3 screw that secures the WLAN card to the computer [1]. b Remove the metal bracket that secures the WLAN cables [2]. Disconnect the WLAN cables from the connectors on the WLAN card [3]. d Lift the WLAN card away from the connector [4].

  • Page 26: Removing The Wwan Card

    GUID-6A74771B-C048-4ABC-A056-1C82883BC739 Removing the WWAN card Follow the procedure in Before working inside your computer. Remove the: base cover battery To remove the WWAN card: Remove the screw that secures the WWAN card. b Disconnect the WWAN cables from the connectors on the WWAN card. Unroute the WWAN cables from the routing channel.

  • Page 27: Installing Memory Module

    GUID-64ACB17D-24A6-456E-9648-63FE0BF74C17 Installing memory module Insert the memory module on the memory connector until the clips secure the memory module. Install the: battery base cover Follow the procedure in After working inside your computer. GUID-D995663C-CF3C-48E7-AFAE-CA47CB6BAD67 Keyboard GUID-8216DEA8-E2D4-4327-8108-1AC3AA6A531B Removing keyboard trim Follow the procedure in Before working inside your computer.

  • Page 28: Installing Keyboard Trim

    NOTE: Use a plastic scribe to pry the keyboard trim from the edges. GUID-31F233DE-CF45-499A-9397-202FF7747F1D Installing keyboard trim Place the keyboard trim on the keyboard and press along the edges as well as in between the rows of keys until it clicks in place. Follow the procedure in After working inside your computer.
  • Page 29 Turn over the computer and open the display. To remove the keyboard: Remove the M2*2 screws that secure the keyboard to the computer [1]. b Pry the keyboard from the edge and lift it away from the computer [2]. WARNING: Make sure you pull the keyboard cable routed under the computer to avoid any damage to the keyboard cable.

  • Page 30: Installing Keyboard

    GUID-E25E2DB5-3353-41F9-B827-3DD4E68DE9CC Installing keyboard Hold the keyboard and route the keyboard cable through the placeholder. Place the keyboard to align with the screw holders on the computer. Tighten the M2*2 screws to secure the keyboard to the computer. Connect the keyboard cable to the connector. Install the: keyboard trim battery...

  • Page 31: Heat Sink

    GUID-ED545F68-B25E-4947-9311-B6FAC5952525 Heat sink GUID-9DA4307E-DC2B-4AF4-9FAD-09812178ADA9 Removing heatsink Follow the procedure in Before working inside your computer. Remove the: base cover battery To remove the heat sink: NOTE: This section is for the UMA model only. Remove the M2*3 screws that secure the heat sink on the system board [1]. b Lift the heat sink away from the system board [2].

  • Page 32: System Fan

    Install the: battery base cover Follow the procedure in After working inside your computer. GUID-9CAB0F1B-03D0-41E6-A1CE-CD35C5879D22 System fan GUID-D218A63E-046B-4A60-A160-1CA976FD2D37 Removing the system fan Follow the procedure in Before working inside your computer. Remove the: base cover battery WWAN card (optional) hard drive assembly(optional) chassis frame To remove the system fan: NOTE:...

  • Page 33: Installing The System Fan

    GUID-15C24BE1-D4B5-488A-AF84-42253753B618 Installing the system fan Place the system fan into the slot on the computer. Connect the system fan cable to the connector on the system board. Install the: chassis frame WWAN card(optional) hard drive assembly(optional) battery base cover Follow the procedure in After working inside your computer.

  • Page 34: Installing Power Connector Port

    GUID-7D386AEE-9D92-4772-ABEC-46C82961D105 Installing power connector port Align the power connector port along the grooves on the slot and push it down. Place the metal bracket on the power connector port. Tighten the M2*3 screw to secure the power connector port to the computer Connect the power connector port cable to the connector on the system board.

  • Page 35: Chassis Frame

    GUID-434591A3-35EA-443B-BD20-A0ECFC120678 Chassis frame GUID-37006C3C-8058-4C75-A3BA-B78D222C5D02 Removing chassis frame Follow the procedure in Before working inside your computer. Remove the: base cover battery WLAN card WWAN card (optional) hard drive assembly(optional) SSD card To release the chassis frame: Release the WLAN and WWAN cables from the routing channels [1]. b Lift the latch and disconnect the keyboard cable from the connector [2].

  • Page 36: Installing Chassis Frame

    GUID-D314C8BA-7987-4AD4-8D5B-734D9574D936 Installing chassis frame Place the chassis frame on the computer. Tighten the M2*2, M2*3, and M2*5 screws to secure the chassis frame to the computer. Connect the keyboard cable to the connector. NOTE: There may be more than one cable to connect based on keyboard types. Route the WLAN and WWAN(optional) cables through the routing channels.

  • Page 37: System Board

    GUID-57A55927-6E1E-400D-8732-224AC53A7435 System board GUID-BC1F9688-529B-48A0-91AA-50CF374DFEA2 Removing system board Follow the procedure in Before working inside your computer. Remove the: SIM card base cover battery keyboard trim keyboard WLAN card WWAN card (optional) hard drive assembly(optional) SSD card memory module coin cell battery heatsink system fan chassis frame...
  • Page 38 To release the system board: Remove the M2*2 screw that secures the display cable [1]. b Lift the metal bracket that secures the display cable [2]. Disconnect the display cable from the connectors on the system board [3]. NOTE: This step is applicable only for IR camera. d Disconnect the power connector port cable from the connector on the system board [4].
  • Page 39 To remove the system board: Remove the M2*2 screws that secure the system board to the computer [1]. b Lift the system board away from the computer [2]. Removing and installing components...

  • Page 40: Installing System Board

    GUID-10E67F1C-0F16-4E35-9F78-359F844A7C42 Installing system board Align the system board with the screw holders on the computer. Tighten the M2*2 screws to secure the system board to the computer. Place the metal bracket to secure the DisplayPort over USB Type-C. Tighten the M2*2 screws to secure the metal bracket on the DisplayPort over USB Type-C. Connect the power connector port cable to the connector on the system board.

  • Page 41: Smartcard Module

    WWAN card(optional) hard drive assembly(optional) keyboard keyboard trim battery base cover SIM card Follow the procedure in After working inside your computer. GUID-DE9B5E4F-18F8-4F59-B121-3CD195D2962D SmartCard module GUID-80D0AC50-1FA1-4623-BB16-9EDA7178E139 Removing smart card reader board Follow the procedure in Before working inside your computer. Remove the: base cover battery...

  • Page 42: Installing Smart Card Reader Board

    GUID-88B139AF-8E85-4127-8F5D-7A3728CA7CB8 Installing smart card reader board Insert the smart card reader board to align with the tabs on the chassis.. Tighten the screws to secure the smart card reader board to the computer. Affix the smart card reader board cable and connect the cable to the connector. Install the: chassis frame SSD card...

  • Page 43: Speaker

    GUID-A72BE8BB-F2EE-4C6A-A2FE-38F3BD47692A Speaker GUID-2C8B3181-DE93-49C1-AC18-18FA0E64362B Removing speaker Follow the procedure in Before working inside your computer. Remove the: base cover battery keyboard trim keyboard WLAN card WWAN card (optional) hard drive assembly(optional) SSD card memory module coin cell battery system fan heat sink chassis frame system board To remove the speakers:...

  • Page 44: Installing Speaker

    GUID-27F98470-0258-4F2C-81C9-C528ADA960AE Installing speaker Insert the speaker module aligning it with the nodes on the chassis. Route the speaker cable through the routing channels. Install the: system board chassis frame system fan heat sink coin cell battery memory module SSD card hard drive assembly(optional) WWAN card(optional) WLAN card...
  • Page 45 To release the display assembly: Remove the M2*5 screws that secure the display assembly to the computer [1]. b Release the WLAN cable, WWAN cable and display cable through the routing channels [2] [3]. Removing and installing components...
  • Page 46 Turn over the computer. To remove the display assembly: Remove the screws that secure the display assembly to the computer [1]. b Open the display [2]. Removing and installing components...
  • Page 47 Lift the display assembly from the computer. Removing and installing components...

  • Page 48: Installing Display Assembly

    GUID-D1C96DB5-4818-4929-9814-556DCAB839B9 Installing display assembly Place the chassis on the edge of a plane surface. Align the display assembly to align with the screw holders on the computer. Tighten the M2*5 screws to secure the display assembly to the computer. Connect the display cable to the connector on the system board. Place the metal bracket to secure the display cable.

  • Page 49: Display Bezel

    GUID-00515E4D-657E-4F38-9C17-9C710680C719 Display bezel GUID-2749E8CA-36DC-4A9D-B7A5-D048FDF23728 Removing display bezel Follow the procedure in Before working inside your computer. Remove the: base cover battery display hinge cover WLAN card WWAN card (optional) display assembly To remove the display bezel: Pry the display bezel at the base of the display [1]. b Lift the display bezel to release it [2].

  • Page 50: Installing Display Bezel

    GUID-5D225F7A-884D-4D93-91E9-9BD1AF7B9919 Installing display bezel Place the display bezel on the display assembly. NOTE: Remove the protective covering on the adhesive on the LCD bezel before placing on the display assembly. Starting from the top corner, press on the display bezel and work around the entire bezel until it clicks on to the display assembly. Install the: display assembly display hinge cover...

  • Page 51: Installing Display Hinge Cover

    GUID-125D6328-F536-411B-B54B-0319676F1D79 Installing display hinge cover Place the display hinge cover on the display hinge. Tighten the screw to secure the display hinge cover to the display hinge. Repeat step 1 and step 2 to install the other display hinge cover. Install the: battery base cover...

  • Page 52: Installing Display Hinge

    battery WWAN card (optional) WLAN card display hinge cover display assembly display bezel To remove the display hinge: Remove the M2.5*3 screws that secure the display hinge to the display assembly [1]. b Lift the display hinge away from the display assembly [2]. Repeat step a and step b to remove the other display hinge.

  • Page 53: Display Panel

    Follow the procedure in After working inside your computer. GUID-E0788C61-C654-46B3-8D36-621573FA8111 Display panel GUID-60CBAE29-E808-43C9-AE37-85587809B992 Removing display panel Follow the procedure in Before working inside your computer. Remove the: base cover battery WWAN card (optional) WLAN card display hinge cover display assembly display bezel Remove the M2*3 screws that secure the display panel to the display assembly [1] and lift to turn over the display panel to access the eDP cable [2].

  • Page 54: Installing Display Panel

    GUID-ADE73338-9239-443C-8916-CF6EADF44671 Installing display panel Connect the eDP cable to the connector and affix the blue tape. Affix the adhesive tape to secure the eDP cable. Replace the display panel to align with the screw holders on the display assembly. Tighten the M2*3 screws to secure the display panel to the display assembly. Install the: display bezel display assembly...

  • Page 55: Edp Cable

    GUID-8740CA68-8085-4163-9C5F-7EA3B0259190 eDP cable GUID-19C24ABC-D91C-4E63-BD94-61CA73055FB1 Removing eDP cable Follow the procedure in Before working inside your computer. Remove the: base cover battery WLAN card WWAN card (optional) display hinge cover display assembly display bezel hinge cover display panel Disconnect the eDP cable from the camera. Peel the eDP cable from the adhesive to remove it from the display.

  • Page 56: Installing Edp Cable

    GUID-D396F6F4-0206-4EF9-97B9-A748E31E9A99 Installing eDP cable Affix the eDP cable to the display panel and connect to the camera. Install the: display panel hinge cover display bezel display assembly display hinge cover WLAN card WWAN card(optional) battery base cover Follow the procedure in After working inside your computer.

  • Page 57: Installing The Display Back Cover Assembly

    The display back cover assembly is the remaining component, after removing all the components. GUID-CDC91034-3E3F-449F-BA72-6F5F0A09F633 Installing the display back cover assembly Place the display back cover assembly on a flat surface. Install the: camera eDP cable display panel display bezel display assembly display hinge cover WWAN card(optional)

  • Page 58: Installing Camera

    display panel To remove the camera: Disconnect the camera cable from the connector [1]. b Lift the camera away from the display [2]. NOTE: The following procedure is applicable only if your computer is a non-touch computer. GUID-27E5B5B8-7D94-445F-897F-27BC6DEE5195 Installing camera Insert the camera into the slot on the display assembly.

  • Page 59: Palm Rest

    GUID-10F03BEB-3EAC-4085-94EB-E15AEEA0E7ED Palm rest GUID-333E0689-ABD4-4675-8E33-5058530253E2 Removing palm rest Follow the procedure in Before working inside your computer. Remove the: base cover battery display hinge cover WLAN card WWAN card (optional) hard drive assembly(optional) SSD card memory module coin cell battery system fan heat sink display assembly chassis frame...

  • Page 60: Installing Palmrest

    GUID-0399DF88-A0DD-4FD3-9B3E-0C6569FE20D5 Installing palmrest Place the palm rest on a flat surface. Install the: system board chassis frame system fan heat sink display assembly hard drive assembly(optional) coin cell battery memory module SSD card WWAN card(optional) WLAN card hard drive assembly(optional) battery base cover Follow the procedure in...

  • Page 61: Technology And Components

    Using an incompatible cable or improperly connecting the cable to the power strip or electrical outlet may cause fire or equipment damage. GUID-E0457AC6-2F91-4E6C-BDCD-631787A23A50 Processors The Latitude 5480 laptop is shipped with the following processors: • Intel Core i3-7100U (3M Cache, up to 2.4 GHz), Dual Core •...

  • Page 62: Kaby Lake - 7Th Generation Intel Core Processors

    Processor performance features The following table illustrates the performance available on each Skylake suffix. Table 2. Skylake specifications Processor number Cache No. of Power Memory type Graphics cores/No. of threads Intel Core i5-6200U (Dual 3 MB 15 W DDR4-2133 Intel HD graphics 620 Core, 2.3GHz, 15W) Intel Core i5-6300U (Dual 3 MB...

  • Page 63: Identifying Processors In Windows 10

    Processor number Clock Cache No. of Power Memory type Graphics Speed cores/No. of threads Intel Core i7-7600U (4M Cache, up to 3.9 GHz), 2.8 GHz 4 MB 15 W DDR4-2133 Intel HD vPro, Dual Core graphics 620 Intel Core i5-7300HQ (6M Cache, up to 3.5GHz), 2.5 GHz 6 MB 35 W...

  • Page 64: Verifying The Processor Usage In Resource Monitor

    GUID-9A3C418D-0465-4852-AFE2-28F5D8681FF6 Verifying the processor usage in Resource Monitor Right Click on the Taskbar. Select Start Task Manager. The Windows Task Manager window is displayed. Click the Performance tab in the Windows Task Manager window. The processor performance details are displayed. Click Open Resource Monitor.

  • Page 65: Downloading The Chipset Driver

    GUID-DDD9092E-BE45-4BAE-B1B4-ED6809937DCD Downloading the chipset driver Turn on the laptop. Go to Dell.com/support. Click Product Support, enter the Service Tag of your laptop, and then click Submit. NOTE: If you do not have the Service Tag, use the autodetect feature or manually browse for your laptop model.

  • Page 66: Graphic Options

    Intel HD Graphics drivers Verify if the Intel HD Graphics drivers are already installed in the laptop. Table 5. Intel HD Graphics drivers Before installation After installation GUID-6E8E3CB8-E173-461A-975F-90DF0C9EE742 Downloading drivers Turn on the tablet. Go to Dell.com/support. Technology and components...

  • Page 67: Display Options

    Click Product Support, enter the Service Tag of your tablet, and then click Submit. NOTE: If you do not have the Service Tag, use the auto detect feature or manually browse for your tablet model. Click Drivers and Downloads. Select the operating system installed on your tablet. Scroll down the page and select the driver to install.

  • Page 68: Rotating The Display

    GUID-56B4E8B9-49F1-4404-AE03-62C2C7FB5BF7 Rotating the display Right click on the desktop. A sub menu is displayed. Select Graphic Options > Rotation and choose on of the following: • Rotate to Normal • Rotate to 90 Degrees • Rotate to 180 Degrees • Rotate to 270 Degrees NOTE: The Display can also be rotated using the following key combinations:...

  • Page 69: Cleaning The Display

    GUID-8C9E010E-E023-4B78-A8BF-B111C75934F1 Cleaning the display Check for any smudges or areas that has to be cleaned. Use a microfiber cloth to remove any obvious dust and gently brush off any dirt particles. Proper cleaning kits should be used to clean and keep your display in a crisp clear pristine condition. NOTE: Never spray any cleaning solutions directly on the screen;...

  • Page 70: Realtek Alc3246 Waves Maxxaudio Pro Controller

    Table 6. Identifying the audio controller in Windows 10 Before installation After installation GUID-A9FE3EC0-9C55-4A35-87CD-46F10BC4D3EE Changing the audio settings Tap or touch the Search the web and Windows and type Dell Audio. Start the Dell Audio utility from the left pane. Technology and components...

  • Page 71: Wlan Cards

    GUID-EAB45037-B1F9-47D6-9C9A-78552BB289E9 WLAN cards This laptop supports the following options: • Qualcomm QCA61x4A • QCA 2x2 AC with Bluetooth (non vPro) • Intel 8265 without Bluetooth • 2x2 AC without Bluetooth (vPro capable)-FED • Intel 8265 • 2x2 AC with Bluetooth (vPro capable) NOTE: Qualcomm xxxxxx (for example: QCA61x4A) is a product of Qualcomm Technologies, Inc GUID-AE5C56D6-6BFC-4122-B8F5-7949DECCE094...

  • Page 72: Hard Drive Options

    Identifying the hard drive in the BIOS Turn on or restart your system. When the Dell logo appears, perform the following action to enter the BIOS setup program: • With keyboard — Tap F2 until the Entering BIOS setup message appears. To enter the Boot selection menu, tap F12.

  • Page 73: Identifying The Camera In Device Manager On Windows 10

    GUID-A6215D5F-80BB-462D-965F-F3C279A3F0E5 Identifying the camera in Device Manager on Windows 10 In the Search box, type device manager, and tap to start it. Under Device Manager, expand Imaging devices. GUID-82B1299E-E938-4DD5-9282-181E8875E1FD Starting the camera (Windows 7, 8.1 and 10) To start the camera, open an application that uses the camera. For instance, if you tap the Skype software that is shipped with the laptop, the camera turns on.

  • Page 74: Memory Features

    If the Camera App is not available in the apps list, search for it. GUID-0E282B32-C647-4102-B6F7-385730F1E726 Memory features This laptop supports a minimum memory of : • 4 GB and a maximum of 32 GB DDR4 memory, up to 2133 MHz (dual core). •...

  • Page 75: Verifying System Memory In Windows 10

    Verifying system memory in system setup (BIOS) Turn on or restart your system. Perform the following actions after the Dell logo is displayed • With keyboard — Tap F2 until the Entering BIOS setup message appears. To enter the Boot selection menu, tap F12.

  • Page 76: Thunderbolt Over Type-C

    GUID-49529691-0A4A-4331-AB1E-BC8519933714 Thunderbolt over Type-C Thunderbolt is a hardware interface that combines data, video, audio, and power in a single connection. Thunderbolt combines PCI Express (PCIe) and DisplayPort (DP) into one serial signal, and additionally provides DC power, all in one cable. Thunderbolt 1 and Thunderbolt 2 use the same connector as miniDP (DisplayPort) to connect to peripherals, while Thunderbolt 3 uses a USB Type-C connector.

  • Page 77: Thunderbolt Icons

    GUID-677ECE1A-ABEF-4DC0-BF9A-21403EF163F3 Thunderbolt Icons Figure 7. Thunderbolt Iconography Variations Technology and components...

  • Page 78: System Setup Options

    Boot Sequence allows you to bypass the System Setup–defined boot device order and boot directly to a specific device (for example: optical drive or hard drive). During the Power-on Self Test (POST), when the Dell logo appears, you can: •...

  • Page 79: Navigation Keys

    If you wait too long and the operating system logo appears, wait until you see the desktop. Then, shut down or restart your computer and try again. NOTE: After the Dell logo appears, you can also press F12 and then select BIOS setup. System setup options...

  • Page 80: General Screen Options

    GUID-A0BD436D-F0F8-4965-9227-07AAAB785766 General screen options This section lists the primary hardware features of your computer. Option Description System Information This section lists the primary hardware features of your computer. • System Information: Displays BIOS Version, Service Tag, Asset Tag, Ownership Tag, Ownership Date, Manufacture Date, and the Express Service Code.
  • Page 81 Option Description • Disabled • AT: This option is enabled by default. • • Serial Port Allows you to configure the integrated serial port. The options are: • Disabled • COM1: This option is enabled by default. • COM2 • COM3 •...

  • Page 82: Video Screen Options

    Enable Thunderbolt Port: This option is enabled by default. • Enable Thunderbolt Boot Support. This is an optional feature. • Always Allows Dell Docks. This is an optional feature. • Enables Thunderbolt (and PCIe behind TBT) Pre-boot USB PowerShare This field configures the USB PowerShare feature behavior. This option allows you to charge external devices using the stored system battery power through the USB PowerShare port.
  • Page 83 Option Description M.2 SATA SSD Allows you to set, change, or delete the M.2 SATA SSD password. Password NOTE: Successful password changes take effect immediately. Default setting: Not set Strong Password Allows you to enforce the option to always set strong passwords. Default Setting: Enable Strong Password is not selected.

  • Page 84: Secure Boot Screen Options

    Option Description • Activate NOTE: The Activate and Disable options will permanently activate or disable the feature and no further changes will be allowed Default setting: Deactivate CPU XD Support Allows you to enable the Execute Disable mode of the processor. Enable CPU XD Support Default setting: Enabled OROM Keyboard...

  • Page 85: Intel Software Guard Extensions

    Option Description • Replace from File—Replaces the current key with a key from a user-selected file • Append from File—Adds a key to the current database from a user-selected file • Delete—Deletes the selected key • Reset All Keys—Resets to default setting •...

  • Page 86: Power Management Screen Options

    • Enable USB Wake Support • Wake on Dell USB-C Dock: This option is enabled by default. Wireless Radio Allows you to enable or disable the feature that automatically switches from wired or wireless networks without Control depending on the physical connection.

  • Page 87: Post Behavior Screen Options

    Configuration • Standard — Fully charges your battery at a standard rate. • ExpressCharge — The battery charges over a shorter period of time using Dell’s fast charging technology. This option is enabled by default. • Primarily AC use •...
  • Page 88 Option Description NOTE: When setup is running, this option has no effect. Setup works in Fn Key Only mode. Mouse/Touchpad Allows you to define how the system handles mouse and touch pad input. The options are: • Serial Mouse • PS2 Mouse •...

  • Page 89: Virtualization Support Screen Options

    GUID-897FDF38-CD5A-48EE-A1B8-5B7296D07425 Virtualization support screen options Option Description Virtualization Allows you to enable or disable the Intel Virtualization Technology. Enable Intel Virtualization Technology (default). VT for Direct I/O Enables or disables the Virtual Machine Monitor (VMM) from utilizing the additional hardware capabilities provided by Intel®...

  • Page 90: System Log Screen Options

    If BitLocker is enabled, it must be suspended prior to updating the system BIOS, and then re-enabled after the BIOS update is completed. Restart the computer. Go to Dell.com/support. • Enter the Service Tag or Express Service Code and click Submit.

  • Page 91: Updating Your System Bios Using A Usb Flash Drive

    Insert the USB Flash drive into the system that requires the BIOS update. Restart the system and press F12 when the Dell Splash logo appears to display the One Time Boot Menu. Using arrow keys, select USB Storage Device and click Return.

  • Page 92: Assigning A System Password And Setup Password

    Password type Description System password Password that you must enter to log on to your system. Setup password Password that you must enter to access and make changes to the BIOS settings of your computer. CAUTION: The password features provide a basic level of security for the data on your computer. CAUTION: Anyone can access the data stored on your computer if it is not locked and left unattended.

  • Page 93: Technical Specifications

    GUID-0A7316E6-829D-4032-A895-78F2E17A2B7F Technical specifications NOTE: Offerings may vary by region. For more information regarding the configuration of your computer in: • Windows 10, click or tap Start > Settings > System > About. • Windows 8.1 and Windows 8, from the charms sidebar, click or tap Settings > Change PC settings. In the PC Settings window, select PC and devices >...

  • Page 94: Processor Specifications

    Feature Specification External Bus PCIe Gen3 (8 GT/s) Frequency GUID-AF6B3B83-75C7-4458-BB8A-D1F9B994C388 Processor specifications Feature Specification Types 7th Generation Intel Core i3 series or i5 series or i7 series processors 6th Generation Intel Core i5 series or i7 series processors L3 cache i3 series 3 MB i5 series...

  • Page 95: Audio Specifications

    Feature Specification SSD M.2 SATA / Up to 512 GB PCIe GUID-5F7EE6B3-561E-4A99-A234-5A2EF2A23F0D Audio specifications Feature Specification Types High-definition audio Controller Realtek ALC3246 Stereo conversion Digital audio-out through HDMI — up to 7.1 compressed and uncompressed audio Internal interface High-definition audio codec External interface Stereo headset/mic combo Speakers...

  • Page 96: Communication Specifications

    • DisplayPort over USB Type-C (optional Thunderbolt 3) USB Type-C NOTE: DisplayPort over USB Type-C Thunderbolt 3 is available in systems with discrete graphics only. Other docking port Dell ultraHD docking station - USB 3.1 Gen 1 (D3100) Technical specifications...

  • Page 97: Contactless Smart Card Specifications

    GUID-4B89A1AB-B036-4792-8D29-C1D37617766D Contactless smart card specifications Feature Specification Supported Smart BTO with USH Cards/Technologies GUID-43B83EE3-0ED2-4E33-A628-D39587D0291E Display specifications Feature Specification Type • HD Anti-glare • FHD Anti-glare • FHD Touch Height 205.6 mm (8.09 inches) Width 320.9 mm (12.63 inches) Diagonal 355.6 mm (14 inches) Active area (X/Y) HD Anit-glare: Maximum resolution...

  • Page 98: Keyboard Specifications

    Feature Specification Refresh rate 60 Hz Maximum viewing +/- 80 degrees angles (horizontal) Maximum viewing +/- 80 degrees angles (vertical) Pixel pitch 0.161 mm (0.006 inches) GUID-F74D821D-D2B1-49C9-B1F6-C1082FC85EAA Keyboard specifications Feature Specification Number of keys • United States: 82 keys • United Kingdom: 83 keys •...

  • Page 99: Ac Adapter Specifications

    Feature Specification 68 WHr 7.05 mm (0.28 inch) Width 42 WHr 95.9 mm (3.78 inches) 51 WHr 95.9 mm (3.78 inches) 68 WHr 95.9 mm (3.78 inches) Weight 42 WHr 210 g (0.52 lb) 51 WHr 250 g (0.55 lb) 68 WHr 340 g (0.74 lb) Voltage...

  • Page 100: Physical Specifications

    Feature Specification Rated output 19.5 V DC voltage Temperature range 0°C to 40°C (32°F to 104°F) (Operating) Temperature range –40°C to 70°C (–40°F to 158°F) (Non-Operating) GUID-114D1960-85FF-440D-8CC4-40F8B91D0ACB Physical specifications Feature Specification Front height 22.45 mm (0.90 inch) Back height 22.45 mm (0.90 inch) Width 333.4 mm (13.1 inches) Depth...

  • Page 101: การวิ น ิ จ ฉั ย ระบบ

    You can launch the ePSA diagnostics in two ways: Power-on the computer. As the computer boots, press the F12 key as the Dell logo appears. On the boot menu screen, select the Diagnostics option. The Enhanced Pre-boot System Assessment window displays, listing all devices detected in the computer. The diagnostics starts running the tests on all the detected devices.

  • Page 102: Device Status Lights

    If you wish to run a diagnostic test on a specific device, press Esc and click Yes to stop the diagnostic test. Select the device from the left pane and click Run Tests If there are any issues, error codes are displayed. Note the error code and contact Dell. GUID-2BD338A4-DB1F-492F-A464-D6D4C8643E7A Device status lights Table 8.

  • Page 103: Battery Status Lights

    GUID-B7187258-116A-4CF7-8B00-704729AA7883 Battery status lights If the computer is connected to an electrical outlet, the battery light operates as follows: Alternately blinking An unauthenticated or unsupported non-Dell AC adapter is attached to your laptop. amber light and white light Alternately blinking Temporary battery failure with AC adapter present.

  • Page 104: Troubleshooting

    Real Time Clock (RTC) reset The Real Time Clock (RTC) reset function allows you or the service technician to recover the recently launched model Dell Latitude and Precision systems from select No POST/No Boot/No Power situations. You can initiate the RTC reset on the system from a power off state only if it is connected to AC power.
  • Page 105 • Service Tag • Asset Tag • Ownership Tag • Admin Password • System Password • HDD Password • Key Databases • System Logs The following items may or may not reset based on your custom BIOS setting selections: • The Boot List •...

  • Page 106: Contacting Dell

    Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: Go to Dell.com/support.

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