Troubleshooting - COMPANION COMP02012 Owner's Manual

TROUBLESHOOTING

PROBLEM
Device does not function,
Power LED does not glow.
The device does not cool
(plug is inserted, "POWER"
LED is lit).
The device does not cool.
When operating from the
12/24V socket (cigarette
lighter): The ignition is on
and the device is not working
and the LED is not lit.
The display shows an error
message (e.g. "Err1") and
the device does not cool.
POSSIBLE CAUSE
There is no voltage present in the
12/24V socket (cigarette lighter) in
your vehicle.
No voltage present in the AC voltage
socket.
The device fuse is defective.
The integrated mains adaptor is
defective.
Defective component.
Battery voltage is too low.
The cigarette lighter socket is dirty.
This results in a poor electrical
contact.
The fuse of the 12/24V plug has blown.
The vehicle fuse has blown.
The device has switched off due to an
internal fault.
OWNERS MANUAL
SOLUTION
The ignition must be switched on in
most vehicles to apply current to the
cigarette lighter.
Try using another plug socket.
Replace the device fuse.
This can only be repaired be
an authorised repair centre.
Call customer service.
This can only be repaired be
an authorised repair centre.
Call customer service.
Test the battery and charge
it as necessary.
If the plug of your cooler becomes
very warm in the cigarette lighter
socket, either the lighter socket must
be cleaned or the plug has not been
assembled correctly.
Replace the fuse in the unit.
Replace the vehicle's 12/24V socket
fuse (usually 15A). Please refer to
your vehicle's operating manual.
This can only be repaired be
an authorised repair centre.
Call customer service.
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