Troubleshooting The Network Connection - Datavideo NVS-33 Instruction Manual

5. In the "Network Setting", disable the DHCP mode.
6. You will then be allowed to manually enter the static IP address once the DHCP
mode is disabled. The static IP is 192.168.1.60 by default. The subnet mask and
default gateway are 255.255.255.0 and 192.168.1.254 respectively.
Tip: If you forget or lose the IP address, do the following to reset the network
settings.

Turn off the NVS-33.

Press the RECORD and STREAM buttons at the same time then turn ON the
power of the NVS-33.

Wait for about five seconds and release the button push as soon as you see
the RECORD and STREAM button LEDs light up.

The IP address should be the default IP which is 192.168.1.60.

Troubleshooting the Network Connection

Connect the NVS-33 to the network and open the IP Finder utility program. Scan for
the device. If not found, it is possible that your network is not assigning IP addresses.
Reasons of this are outlined as follows:

Router or DHCP server is not connected to the network.

New devices are blocked by the network administrator.

Anti-virus software or the firewall blocks the communication.
Solve the problem by attempting the following:

Turn off the router, wait for 10 seconds then turn on the router again.

Reset the NVS-33 to the factory default:
-
Turn off the NVS-33.
-
Push the RECORD and STREAM buttons simultaneously while turning
on the NVS-33's power.
-
Wait for about five seconds and release the button push as soon as you
see the RECORD and STREAM button LEDs light up.

Reboot the PC.
If the problem still persists, try the following ways:
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