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cable television
Product Overview ........................................................................................................................ C-1
Remote Control Guide ............................................................................................................... C-2
Channel Lineups ................................................................................................................ C-3
Digital Video Recorder (DVR) ........................................................................................ C-3
Playback Controls ............................................................................................................... C-4
High Definition Television (HDTV) ................................................................................ C-6
Interactive Program Guide (IPG) .................................................................................. C-6
WOW! OnDemand ............................................................................................................. C-7
Pay-Per-View (PPV) ........................................................................................................... C-8
Music Choice Digital Music Channels ..................................................................... C-10
Cable Settings and User Tips ................................................................................................ C-11
Quick Settings ................................................................................................................. C-11
General Settings ............................................................................................................. C-12
Customize Your Channel Lineup ............................................................................... C-13
Parental Controls ........................................................................................................... C-14
Watching a Blocked Program .................................................................................... C-16
Program Rating Guide .................................................................................................. C-17
Timer Settings ................................................................................................................. C-17
Controlling Multiple Devices ...................................................................................... C-18
Troubleshooting ......................................................................................................................... C-19

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  • Page 1: Table Of Contents

    table of contents cable television Product Overview ........................C-1 Remote Control Guide ....................... C-2 Services & Features ........................C-3 Channel Lineups ........................ C-3 Digital Video Recorder (DVR) ..................C-3 Playback Controls ....................... C-4 High Definition Television (HDTV) ................C-6 Interactive Program Guide (IPG) .................. C-6 WOW! OnDemand ......................
  • Page 2 WOW! cable television WOW! is committed to providing you with quality advanced broadband services at a great value. Choose from a variety of cable TV packages and enjoy more entertainment with WOW! OnDemand, digital music channels, DVRs, and HD Channels. •...
  • Page 3: Remote Control Guide

    remote control guide Power devices ON or OFF. Hold for Master Power. Displays information actively selected program Selects Cable (CBL) mode Exits current application or window Displays a menu of services or options Displays the Program Guide Displays set-top Access on-screen options box settings Displays OnDemand library Macro keys perform...
  • Page 4: Services & Features

    services & features Channel Lineups Multiple cable packages are available to meet your needs. Visit the Cable TV section of Help & Support on wowway.com to view channel lineups available in your area. You can view channel lineups numerically or alphabetically. Digital Video Recorder (DVR): Pause, Record, Rewind, and Relax Recording and watching your favorite programs on your DVR is easier than ever.
  • Page 5: Playback Controls

    Playback Controls You can play back your video recordings using the Video Control Buttons. NOTE: Some remotes are equipped with an Instant Replay, SWAP and LIVE buttons. Using the Remote Control Arrow Buttons The arrow buttons on your remote control will control playback when you are watching a recording in progress or while watching a recorded program.
  • Page 6 Instant Replay With Instant Replay, you can go back to see the last play of the game or replay the last scene of your movie. Just press PAGE and ARROW DOWN button on your remote to replay the last 15 seconds. Press PAGE and ARROW DOWN button repeatedly to continue skipping back in 15-second increments.
  • Page 7: High Definition Television (Hdtv

    Record Two Programs at Once The Dual Tuner DVR allows you to set recordings for two different programs that air at the same time. While recording two programs, you can watch and control either program up to the point of live TV by using the SWAP button on your remote. There are several ways to record two programs at once.
  • Page 8: Wow! Ondemand

    WOW! OnDemand*: Always Ready When You Are Relax with WOW! OnDemand TV programming that's ready to watch at any time when you're ready to watch it. Select from both free and fee-based content featuring newly-released movies and great TV shows. You can play and replay, pause, rewind, fast-forward and stop what you're watching with your digital remote control.
  • Page 9: Pay-Per-View (Ppv

    Pay-Per-View* (PPV) Live sports events and concert specials, new release movies and more – your remote is your ticket to the hottest Pay-Per View action you’ll find anywhere. Pay- Per-View movies and events are offered at regularly scheduled times. Pay-Per-View offers some of the hottest events such as Boxing and UFC.
  • Page 10 How to Set Up Your PIN: Your Personal Identification Number (PIN) allows you to restrict the purchase of Pay-Per-View (PPV) or Video OnDemand (VOD)* movies and events. Press the Settings Button twice to display the General Settings menu. Press the Arrow Buttons to scroll to PPV:PIN. Press Select.
  • Page 11: Music Choice Digital Music Channels

    Music Choice Digital Music Channels Enjoy commercial free digital quality music 24 hours a day! It’s the ultimate virtual CD library! Listeners have access to a large mix of programming, including popular hits, cutting-edge sounds, and traditional favorites. The song title and artist will display on your TV screen.
  • Page 12: Cable Settings And User Tips

    cable settings and user tips Quick Settings Quick Settings are shortcuts that allow you fast access to perform commonly used functions: • Block and unblock channels. • Add or remove channels on your favorites list. • Turn Parental Control Blocks ON or OFF. •...
  • Page 13: General Settings

    General Settings General Settings give you access to all of the functions available through digital cable’s Interactive Program Guide. • Block channels by Rating, Channel or Time of Day. • Set up a list of your favorite channels. • Order PPV or VOD movies (not available in all regions). •...
  • Page 14: Customize Your Channel Lineup

    Customize Your Channel Lineup You can create a personal channel lineup of up to 30 of your favorite channels! Programming your Favorites is easy and can be done one of two ways: From General Settings Menu: Press the Settings Button twice to display the General Settings menu.
  • Page 15: Parental Controls

    Parental Controls WOW! Cable offers many different options when it comes to television programming. With such a wide variety of programs available, we know that not all programs or channels are suitable for everyone in your household. WOW! offers parental control features to give you flexibility and control.
  • Page 16 Block Programming by Channel, Rating and Time: If you set up the blocks, but don’t turn on Parental Control, the programs can still be viewed. Press the Settings Button twice to display the General Settings menu. Press the Arrow Buttons to scroll to Block:Channels, Block:Ratings, or Block:Time New.
  • Page 17: Watching A Blocked Program

    Watching a Blocked Program To view a blocked program: 1. Tune to the blocked program. The Parental Control alert menu will appear. 2. Press one of the following keys: Allow viewing of this program only. Allow viewing of this channel only. Allow viewing of all programs for the next 4 hours.
  • Page 18: Program Rating Guide

    Program Rating Guide Television programs and movies are categorized by a program rating guide that gives information about the content and age appropriateness of TV programs. Not rated. Children of all ages, specifically designed for children ages 2 TV-Y to 6 years. Children 7 years or older.
  • Page 19: Controlling Multiple Devices

    How to Set Timers: Press the Settings Button twice to display the General Settings menu. Press the Arrow Buttons to scroll to the Timer function you want to set. Press Select to enable or disable the Timer. Press the Arrow Buttons and Select to set or change the time or function.
  • Page 20: Troubleshooting

    troubleshooting If you are experiencing snowy channels on your TV, here are some steps that may help. If You Have a Set Top Box (also known as a cable box): • Verify that the TV is ON and set it to channel 3 or 4 (depending on area) by using the buttons on the front of the TV to set the channel correctly.

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