Sony A845 Operation Manual page 118

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Troubleshooting
Transferred data is not displayed in its list.
 Videos and photos in unsupported format may not be recognized by the player and
may not appear in a list (  p. 160).
 If you rename a video file that is transferred from a computer to the player, or move
it to another folder, it may not be recognized by the player and may not appear in a
video list.
 Data was placed in the wrong location by drag-and-drop.
 Place the data in the correct place by drag-and-drop (  p. 31, 36).
 The built-in flash memory of the player was formatted using Windows Explorer.
 Format the built-in flash memory on the player (  p. 109).
 The supplied USB cable was disconnected from the player while data was being
transferred.
 Transfer usable files back to your computer and format the built-in flash memory
on the player (  p. 109).
When [All Songs] or [Album] is selected, all the songs will appear, but some songs
do not appear when [Folder] is selected.
 The audio files are not in folders under the [MUSIC] folder.
 Place them in folders under the [MUSIC] folder by drag-and-drop.
Songs are played back within a limited playback range only, such as within one
album.
 [Playback Range] (  p. 51) is set to [Selected Range].
 Change the playback range setting.
Noise is generated.
 Noise Canceling is set in a quiet place.
 Noise tends to be more noticeable in a quiet place or depending on the noise
type. Release Noise Canceling (  p. 95). Furthermore, the supplied headphones
are designed for fairly high sensitivity to maximize the effectiveness of Noise
Canceling in noisy places such as outside or in a train. For this, you may hear
white noise in a quiet place even if you release Noise Canceling.
 A device emitting radio signals, such as a mobile phone is being used near the
player.
 When using devices such as mobile phones, keep them away from the player.
 Music data imported from CDs, etc., is damaged.
 Delete the data, then import and transfer it again. When importing data to your
computer, close any other applications to avoid data damage.
 Transferred files are not in a playable format. For details, see "Supported file
format" of "Specifications" (  p. 160).
 Some songs may not be played back, depending on certain file specifications.
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