Spare parts Connection to the mains supply 21-22 Thank you for purchasing your Russell Hobbs Steam & Clean 11 in 1 Steam Mop. With a three corner mop head for flexible cleaning and an ergonomic handle for comfort, cleaning your floors has never been so easy.
SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS READ CAREFULLY AND KEEP FOR FUTURE REFERENCE WARNING: • It is hazardous for anyone other than a competent person to carry out any service or repair operation that involves the removal of a cover which gives protection against exposure to electrical parts.
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SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS READ CAREFULLY AND KEEP FOR FUTURE REFERENCE WARNING: • Do not direct steam at people, animals, electrical outlets, or equipment containing electrical components. • Unplug from power outlet when not in use. Do not leave steam mop unattended while plugged in.
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SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS READ CAREFULLY AND KEEP FOR FUTURE REFERENCE WARNING: • The use of accessory attachments not recommended by the appliance manufacturer may cause fire, electric shock or injury. Only use the accessories supplied by the manufacturer. •...
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SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS READ CAREFULLY AND KEEP FOR FUTURE REFERENCE WARNING: • Close attention is necessary when used near children. • Do not store with a wet mop pad still attached. • Using distilled or demineralized water will maximize the performance of your steam mop.
PREPARING YOUR STEAM CLEANER Before using your steam cleaner: Remove all packaging and lay out the separate components. Check the steam cleaner after unpacking for any visual damage such as: • Misaligned or damaged parts • Damage to the main body and separate components •...
PREPARING YOUR STEAM CLEANER Attaching the mop pad When using the cleaner as a mop you must attach a microfibre mop pad that is provided. 1. To attach, put the pad on the floor and place the assembled steam mop onto the pad.
FILLING THE WATER TANK Note: Before filling/re-filling the water tank, unplug the steam mop. Do not touch any hot parts before allowing them to cool sufficiently. 1. Remove the tank by pressing in the tabs on either side and pulling outwards. Note: It is recommended to use treated water in your steam mop, especially in hard water areas.
ASSEMBLING YOUR STEAM CLEANER To use the unit as a steam mop, follow the instructions on pages 8 and 9. Using the unit as a handheld steam cleaner There are a variety of tools and functions provided by the handheld unit. To change from steam mop to handheld cleaner, the handle and mop head need to be removed –...
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ASSEMBLING YOUR STEAM CLEANER To attach the window tool, angled nozzle, scraping tool, round brush, crevice brush, garment tool and window tool to the jet nozzle adaptor: 1. Push the tool onto the jet nozzle adaptor aligning the arrow with the rib on the adaptor head.
TOOL GUIDE Using the unit as a handheld steam cleaner There are a variety of tools and functions provided by the handheld unit. All the small accessories attach onto the end of the jet nozzle adaptor. Tool name Image Jet nozzle adaptor Concentrated, direct steam Angled nozzle Hard to reach areas...
USING YOUR STEAM CLEANER Once you have assembled the product and selected either to use as a mop or handheld device: 1. Ensure the water tank is filled (page 10) 2. When using as a mop, the cable can be stored around the cord hooks. Twist the quick release cord.
STORING YOUR STEAM CLEANER Switch the power off at the plug socket and remove the plug. Allow the mop pad/tool to fully cool and then carefully remove from the mop head/handheld unit- page 12. To unclip the jet nozzle adaptor, press the top of the tab, (located on the back) and pull away.
CLEANING AND CARE Before you clean the appliance, disconnect the mains plug from the wall socket. To clean the exterior of the device, use a damp, soft cloth and mild detergent. NEVER IMMERSE THE STEAM CLEANER IN WATER. When wiping off the main body, do not allow moisture in the area around the indicator light.
PROBLEM SOLVING PROBLEM POSSIBLE PROBLEM POSSIBLE SOLUTION 1. Water tank may be 1. Make sure the water tank is filled. Refer to page 10 of empty. the instruction manual provided. The indicator light 2. The unit may not be 2. Verify the unit is plugged into an approved electrical keeps turning plugged in properly/the outlet and that the fuse or breaker is functioning properly.
PROBLEM SOLVING PROBLEM POSSIBLE PROBLEM POSSIBLE SOLUTION I have lost the 1. The instruction manual 1. It is important to have a copy of the instruction manual. instruction manual has been lost or Visit www.productcare.co.uk or contact customer services provided misplaced.
GUARANTEE AND CUSTOMER SERVICES At Russell Hobbs, we take all our customer feedback seriously. Feel free to contact our Product Care Team, on 0345 209 7461 Monday – Friday: 8am-8pm & Saturday: 9am – 1pm, who will be more than happy to assist you.
SPARE PARTS To check the availability of the following spare parts, simply contact our friendly Customer Services team using the details provided at the bottom of this page. Handle Water Tank Mop Head Assembly including Carpet Glider Replacement Accessory Pack For Customer Services &...
CONNECTION TO THE MAINS SUPPLY WARNING- THIS APPLIANCE MUST BE EARTHED This appliance is designed to operate from a mains supply of 220-240V~ 50/60Hz. Check that the voltage marked on the product corresponds with your supply voltage. This product is fitted with a 13A plug complying with BS1363. If this plug is unsuitable or needs to be replaced, refer to customer services.
CONNECTION TO THE MAINS SUPPLY This appliance is designed to operate from a mains supply of 220-240V~ 50/60Hz. Check that the voltage marked on the product corresponds with your supply voltage. How to change the fuse 1. Slot the end of a screwdriver into the recess in the fuse holder of the plug.
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For Customer Services & Spare Parts please call 0345 209 7461 Opening times: Monday - Friday 8am – 8pm & Saturday 9am –1pm Or visit us at www.productcare.co.uk Revision 2 Model: RHMSM3002 Produced for: G2S Ltd, Wigan, WN2 4AY This symbol is known as the 'Crossed-out wheelie bin Symbol'. When this symbol is marked on a product/batteries, it means that the product/batteries should not be disposed of with your general household waste.
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Do you have a question about the Steam & Clean RHMSM3002 and is the answer not in the manual?
Questions and answers
does it use detergent
The manual does not mention the use of detergent. Steam mops typically use only water to generate steam for cleaning.
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