Troubleshooting - US Steam Eagle User Manual

PROBLEM
Push Power Button and
steamer does not turn ON
(No Lights)
No response from the
trigger button on the
hose handle
Power but no steam
①Check hose connection.
②Is the Release valve
closed? (some steamers
do NOT have release
valves)
③Is the pressure dial
reading less than 3?
Push Power Button
and the steamer does
not turn ON
(After checking circuit breaker)
Repair video located on
our website
https://ussteam.net/home
-depot/
Steamer Powers ON
but does NOT Build
Pressure
Steamer should be heated and
ready to use after
10 minutes
Repair video located on
our website
https://ussteam.net/home
-depot/

Troubleshooting

Check electrical panel for tripped breaker:
ØThe steam cleaner should be the only appliance plugged into an outlet.
Ø Use only a 12 gauge / 15AMP extension cord with maximum length of 25ft.
Check hose connection:
ØDisconnect and reconnect.
ØYou should hear a "click" when connecting hose to the steamer.
The steamer is vapor locked and needs to be drained.
Vapor lock: Air is trapped in the water pump:
① Turn OFF let the steamer cool for at least;10 minutes.
② Remove drain plug (by hand) located on bottom of the steamer.
③ Drain water and replace drain plug.
④ Close steam release valve.
⑤ Refill reservoir tank and restart.
Possible problems: Damaged circuit board and /or low water
sensor.
How to diagnose:
① Unplug the steamer from the electrical outlet.
② Remove top cover and look for damage on either component.
Circuit Board is green and mounted to the frame.
Ø If damaged, there will be corrosion on the bottom.
Low Water Sensor is located on the side of the fill tank.
Ø If damaged, there will be corrosion on the edges.
How to repair or replace:
① Call US Steam (817) 297-7745 and open a repair ticket or email to
cs@ussteam.net
② Order components and replace.
ØCircuit Board Part # EAG5086
ØLow Water Sensor Part # EAG5175
Problem: Thermostat needs to be reset or replaced.
How to Reset the Thermostat:
① Take off cover and locate the reset button
on the thermostat.
② Thermostat is located on the left side of the
steamer next to the boiler where the power cord
enters the steamer.
③ Push the reset button and steamer should
begin to heat.
If the steamer does NOT heat:
① Call US Steam (817) 297-7745 and open a repair ticket to cs@ussteam.net
② Order component and replace.
ØThermostat Part # EAG7630
SOLUTION
7