Sokkia SHC5000 Owner's Manual
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Sokkia SHC5000 Owner's Manual

Sokkia SHC5000 Owner's Manual

Ruggedized field computer
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  • Page 1 o w n e r ’ s m a n u a l...
  • Page 2 Microsoft Corporation in the United States and/or other countries. Bluetooth word mark is owned by the Bluetooth SIG, ® Inc. Any use of such marks by Sokkia, Inc. is under license. Adobe Acrobat and Adobe Reader are registered ®...

  • Page 3: Table Of Contents

    Optional Features and Accessories 4G LTE Data Modem Office Docking Station Battery Charger Storage, Maintenance, and Recycling Storing the SHC5000 and Battery Pack Protecting the Touchscreen Recycling the SHC5000 and Batteries Warranty and Repair Information Limited Product Warranty Complete Care Service Plans...
  • Page 4 Warnings, Regulatory Information, Licensing Product Warnings Certifications and Standards Licensing Information Specifications Index SHC5000 Ruggedized Field Computer Owner’s Manual...

  • Page 5: Getting Started

    Getting Started...
  • Page 6 Getting Started The standard features for the SHC5000 Ruggedized Field Computer from Sokkia include a 7” display, capacitive touchscreen, keypad, front and rear cameras, GPS/ GNSS, Bluetooth, and Wi-Fi. Standard accessories include a removable battery pack, an internal battery pack, AC...

  • Page 7: Perform Initial Tasks

    12 Microphone/Speaker Jack 13 Storage Slot for Fine Tip Stylus 10 11 12 Note: Your SHC5000 might look different than these images. Perform Initial Tasks When you receive your SHC5000, perform the tasks outlined in this section before first use.
  • Page 8 Li-Ion battery pack. Install and charge the battery pack as follows: 1. The battery compartment is accessed from the back of the SHC5000. Push the battery lock switch in, slide it to the unlocked position, and remove the door. CAUTION: The SHC5000 is not sealed against water and dust when the battery door is not installed.
  • Page 9 5. Attach the appropriate plug for your country into the AC wall charger and plug it into a wall socket. Plug the other end into the DC power jack on the SHC5000. Note: Use the AC wall charger that came with the SHC5000 or an approved charger.
  • Page 10 Perform Set Up 1. Press the power key . The SHC5000 powers on and begins the startup process. The first time the SHC5000 is turned on, a Getting ready screen comes up with a progress indicator. This process can take a few minutes 2.
  • Page 11 A hand strap, fine tip capacitive stylus, and tether are included with the SHC5000. Hand Strap To attach the hand strap to the SHC5000, follow the images below. You can attach it to the right or left side of the SHC5000: Stylus Tether Attach one end of the stylus tether to the stylus.

  • Page 12: Operating System Languages And Document Updates

    Periodically check for updates to documentation associat- ed with the SHC5000 on our website at us.sokkia.com/prod- ucts/software-field-controllers/field-controller-hardware/ shc5000. Compare part numbers or dates to see if you have the most recent version of these documents. SHC5000 Ruggedized Field Computer Owner’s Manual...

  • Page 13: Standard Features

    Standard Features...

  • Page 14: Windows 10 Pro Operating System

    Notes, or view other menus like All settings. View System Information for Your SHC5000 You can view information about your SHC5000 in the Device Info app. Go to the Start menu and select Device Info. For additional information, go to the Action Center. Select All Settings >...
  • Page 15 You can also use the fine tip capacitive stylus included with the SHC5000 or optimize it for wet conditions (see Touchscreen Settings in the next section). Display and Touchscreen Profile Settings...

  • Page 16: Keypad Features

    You can try different profiles to see which one works best for you. Note: When using the capacitive touchscreen on the SHC5000 in wet conditions, you must use your finger or the soft-tipped stylus that is included, even after selecting the wet conditions touchscreen profile. The hard-tipped stylus will not work.

  • Page 17: Power Management

    SHC5000 is in use. Power Management The SHC5000 runs on battery power, using a rechargeable Li- Ion battery pack. The SHC5000 also has an internal battery. The SHC5000 operates on either or both battery packs.
  • Page 18 To make additional adjustments, select Power and sleep „ settings. Settings like how much time passes before the SHC5000 turns off or goes to sleep and whether or not Wi- Fi stays connected while it is asleep can be adjusted. Charging the Battery Pack(s)
  • Page 19 We recommend that you keep the SHC5000 battery pack(s) charging when it is not in use for up to two weeks. When you plug the SHC5000 into the wall charger that comes with it, the batteries are prevented from being overcharged.

  • Page 20: Led Activity Indicators

    Black Tab LED Activity Indicators LED activity indicators are located on the front of the SHC5000. Red LED, solid: 1) When the SHC5000 is put to sleep or „ powered off by pressing the power key , the red LED is solid until the unit has successfully completed the process, and then the red LED turns off.
  • Page 21 (see the sun icon). SD Cards The SHC5000 has a slot for a micro SD card located in the battery compartment. The card slot and flexible card holder are designed to hold the card securely in place so it will not come out or disconnect if the SHC5000 is dropped.

  • Page 22: Connector Ports

    6. Replace the battery pack, and attach the battery door. To remove the SD card, pull it out. Use tape or an eraser if you have trouble. Connector Ports The SHC5000 has the following jacks and connectors: 1 Connector Ports 2 Connector Protector 3 12 VDC Power Input Jack...

  • Page 23: Audio Features

    Putting the SHC5000 to Sleep The SHC5000 goes to sleep after a few minutes by default. When the SHC5000 is in a sleep state, it is still powered up, but in a low power state. 1. To put the SHC5000 to sleep, press and release the...
  • Page 24 On battery and Plugged in options. Powering Off and On the SHC5000 To preserve battery power, we recommend you power off the SHC5000 if it will not be used over a long weekend or several days. CAUTION: Be aware that when the SHC5000 is powered off, it closes all programs and powers down all system components.
  • Page 25 CAUTION: Be aware that during a reset, applications are closed and unsaved data is lost. To reset your SHC5000, Go to the Start menu, select the Power symbol, and select Restart. SHC5000 is Locked Up If the SHC5000 is completely stuck and won’t respond or you cannot get to the Start menu, hold the power key down for five seconds to see if that solves it.

  • Page 26: Sensors

    SHC5000 has long range Bluetooth, but the other device might not.) 3. Make Bluetooth discoverable on both devices. Bluetooth on the SHC5000 is off by default. To activate it, open the Action Center and press and hold the Bluetooth icon. Select Go to settings.

  • Page 27: Wi-Fi Wireless Networking

    The connection is resumed once it powers back on. (This is not the case with the extended range Bluetooth) Wi-Fi Wireless Networking The SHC5000 has built-in Wi-Fi wireless networking to connect to the Internet or an office network. Connecting to a Wi-Fi Network To use Wi-Fi, you need to be in range of a Wi-Fi access point to make a connection.

  • Page 28: Camera

    Camera SHC5000 Ruggedized Field Computers have a front facing camera that is 2 MP and a rear facing camera that is 8 MP. The camera app is accessed from the Start menu, All apps >...

  • Page 29: Optional Features And Accessories

    Optional Features and Accessories...

  • Page 30: 4G Lte Data Modem

    This chapter discusses the optional features that can be included with the SHC5000 Ruggedized Field Computer. 4G LTE Data Modem The 4G LTE data modem is an option for the SHC5000, adding Wide Area Network data modem capability. This modem supports all major service providers in North America, Europe, and many other regions of the world.
  • Page 31 To remove the SIM card, gently pull it out with tweezers or a piece of tape. Note: If the modem was on before shutting the SHC5000 down to insert the SIM card, you are prompted to configure the data connection when you reboot.

  • Page 32: Office Docking Station

    8 Ethernet Port 9 Power Input Jack 7 8 9 Ports The USB ports are for attaching devices to the SHC5000 „ such as a mouse, keyboard, or external storage device. The HDMI port is for connecting a video monitor to the „...
  • Page 33 Some early SHC5000 models require the use of a USB to HDMI dongle in order to use the HDMI feature. The HDMI port on the dock can be used if the SHC5000 has three rows of docking pin contacts. A dongle is required for HDMI if the SHC5000 has two rows of docking pin contacts.
  • Page 34 6. The SHC5000 charges more quickly if the power settings are set up to allow the SHC5000 to enter a low power mode when it is not in use, but is plugged in. To adjust this setting, go to the Start menu, then Settings >...

  • Page 35: Battery Charger

    32° F (0° C) or above 122° F (50° C). Power the Battery Charger by using the AC wall charger provided with your battery charger kit or your SHC5000. Slide the battery pack into the battery charger, orienting it so that the battery contacts meet the charging contacts in the battery charger.
  • Page 36 The LED indicates the charging status: Solid, on: The battery pack is fully charged. „ Blinking (slow): The battery pack is charging. „ Off: There is no power. The battery is not charging. „ SHC5000 Ruggedized Field Computer Owner’s Manual...

  • Page 37: Storage, Maintenance, And Recycling

    Storage, Maintenance, and Recycling...

  • Page 38: Storing The Shc5000 And Battery Pack

    SHC5000. Storing the SHC5000 and Battery Pack When the SHC5000 is not being charged and is in a sleep state, it draws a small amount of power. This power draw is used to maintain the memory (RAM) of the SHC5000 in the same state it was in when it was awake.

  • Page 39: Protecting The Touchscreen

    Use warm water, a mild cleaning solution, and a soft bristle brush to gently clean the SHC5000. CAUTION: Do not direct a high-pressure stream of water at the device to clean it. This action could break the seal, causing water to get inside the device and voiding the warranty.

  • Page 40: Recycling The Shc5000 And Batteries

    5000 reach the end of their service life, they must not be disposed of with municipal waste. It is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment. SHC5000 Ruggedized Field Computer Owner’s Manual...

  • Page 41: Warranty And Repair Information

    Warranty and Repair Information...

  • Page 42: Limited Product Warranty

    Warranty and Repair Information Limited Product Warranty Two Year Warranty Sokkia Corporation USA (SC) warrants that the SHC5000 Ruggedized Field Computer and internal battery shall be free from defects in materials and workmanship, under normal intended use, for a period of 24 months from the...
  • Page 43 (vi) the defect or malfunction results from misuse or accident, (vii) the serial number on the product has been tampered with or removed, or (viii) the product has been opened or tampered with in any way (such as the tamper evident VOID label indicating certified IP [Ingress Protection] seal area has been tampered with or removed).
  • Page 44 International Sale of Goods. The courts of Utah shall have exclusive personal jurisdiction in case of any disputes arising out of or in connection with this warranty. Warranty Repairs To obtain warranty repair or service on the SHC5000, submit a repair order on our website at http://us.sokkia.com/ sokkia-care or contact an authorized repair center within the applicable warranty period.

  • Page 45: Complete Care Service Plans

    The product serial number. Information about your „ SHC5000 is shown when you go to the Start menu and select Device Info. The serial number is located inside the battery compartment as well. Appendix B Warranty and Repair Information...
  • Page 46 System Information for your SHC5000 You might be asked to provide additional information about your SHC5000 when you contact a repair center. To view information like the operating system edition, OS build and serial number, go to the Start menu and select Device Info.

  • Page 47: C Warnings, Regulatory Information, Licensing

    Warnings, Regulatory Information, Licensing...

  • Page 48: Product Warnings

    Warnings, Regulatory Information, Licensing Product Warnings Follow the warnings listed below to use the SHC5000 and accessories safely. Battery Warnings WARNING! This device comes with a lithium-ion rechargeable battery pack. To reduce the risk of fire or burns, do not disassemble, crush, puncture, short external contacts, or expose the battery pack to fire.
  • Page 49 The AC wall charger must be approved by Sokkia, have an output rating of 12 VDC and a minimum 1.67 A, and be certified or listed by a nationally recognized testing laboratory.

  • Page 50: Certifications And Standards

    Certifications and Standards There are North America and European Union versions of the SHC5000, with different certifications and standards. United States In compliance with the FCC rules 47 CFR 15.19(a)(3), the statements that follow must appear on the device or in the user documentation.
  • Page 51 In compliance with the FCC rules, 47 CFR 15.21, the user must be notified that changes or modifications to the Ruggedized Field Computer that are not expressly approved by the manufacturer could void the user’s authority to operate the equipment. Only approved accessories may be used with this equipment.
  • Page 52 The ferrite core must be placed on the cable near the end that connects to the SHC5000. Declaration of Conformity The Declaration of Conformity for CE Marking is available us.sokkia.com/products/software-field-controllers/field- controller-hardware/shc5000. SHC5000 Ruggedized Field Computer Owner’s Manual...

  • Page 53: Licensing Information

    Korea 이 기기는 업무용(A급) 전자파 적합기기로서 판매자 또는 사용자는 이 점을 주의하시기 바라며, 가정외의 지역에서 사용하는 것을 목적으로 합니다 Class A device (Broadcasting Communication Device for Office Use): This device obtained EMC registration for office use (Class A), and may be used in places other than home. Sellers and/or users need to take note of this.
  • Page 54 Windows 10 is automatically updated, which is always enabled. ISP fees may apply. Additional requirements may apply over time for updates. Cortana experience may vary by device. SHC5000 Ruggedized Field Computer Owner’s Manual...

  • Page 55: D Specifications

    Specifications...
  • Page 56 Landscape or portrait orientation „ Touchscreen Capacitive multi-touch interface for „ use with gloves, small tip stylus, and in wet conditions Chemically-strengthened „ Dragontrail™ High Ion-Exchange (HIE™) coverglass for impact and scratch resistance Touchscreen profile options „ SHC5000 Ruggedized Field Computer Owner’s Manual...
  • Page 57 Programmable keys „ Backlit keys „ Batteries SHC5000 Rechargeable Li-Ion Bat 3.6 „ VDC 12000 mAh, 43.2 Whr Sokkia PN 1013591-01 Run time of up to 20 hours „ Charging time 4 to 6 hours „ Built-in battery intelligence „...
  • Page 58 Bluetooth SIG qualification „ IP68 waterproof and dustproof „ Designed to MIL-STD 810G „ RoHS 2 compliant „ Warranties 24 months for SHC5000 „ 90 days for accessories „ Extended service and maintenance „ plans SHC5000 Ruggedized Field Computer Owner’s Manual...
  • Page 59 FEATURE SPECIFICATION Software Alarms & Clock „ Included Calculator „ Calendar „ Camera „ Cortana „ Device Info (config/control) „ File Explorer „ Google Chrome „ Groove Music „ Keypad (config/control) „ Magnifier „ Mail „ Magnet „ Maps „ Messaging „...
  • Page 60 - Input: 100-240 VAC, 50/60 Hz, 0.5 A - Output: 12 VDC, 1.67 A Capacitive fine tip stylus with tether „ Quick Start Guide „ Owner’s Manual (on our website) „ Two year warranty on SHC5000 „ SHC5000 Ruggedized Field Computer Owner’s Manual...
  • Page 61 FEATURE SPECIFICATION Optional SHC5000 Docking Station, includes „ Accessories power/charge input, HDMI output, 2 USB 2.0 (full size A), Ethernet (Sokkia PN 1013592-01) SHC5000 Battery Charger (Sokkia PN „ 1013593-01) SHC5000 Adj Shoulder Strap (Sokkia „ PN 1014588-01) SHC5000 Ultra-Clear Screen Protector „...
  • Page 62 GSM 850, EGSM 900, DCS 1800, PCS 1900 EU/ROW GSM 850, EGSM 900, DCS 1800, PCS 1900 CDMA 1xRTT/ North America BC0, BC1, BC10 EV-DO Rev A Note: ROW = Rest of World, or Non-North America SHC5000 Ruggedized Field Computer Owner’s Manual...

  • Page 63: Index

    Index...
  • Page 64 Charge 5, 14 Install 4–5 Internal 2, 14–15 Removable 3, 4 Status 14 Storage 34 Warnings 44 Battery Pack, Internal 14–15 Battery Pack, Removable 3–5, 14–16 Bluetooth Wireless Communication 22–23 Camera 24 Specifications 56 SHC5000 Ruggedized Field Computer Owner’s Manual...
  • Page 65 Care and Maintenance Cleaning 35 Storage 34 Cautions 17, 26, 35, 41 Certifications and Standards 46 Canada 47 CE Marking, European Union 48 Licensing Information 49 Radio Frequency Safety 48 United States 46 Cleaning 35 Compass 22 Configurations 55 Connector Ports 3, 18 Ctrl-Alt-Delete Function 20 Data Modem 26 Set up a Data Account 26...
  • Page 66 Powering Off and On 20 Power Management Battery Pack 15 Power Off 20 Product Warnings 44 Recovery Image 21 Recycling the SHC5000 and Batteries 36 Removable Battery Pack 3–5 Repairing 41 System Information 42 SHC5000 Ruggedized Field Computer Owner’s Manual...
  • Page 67 Repairs, Upgrades, and Evaluations 41 Reset 20 Resetting the SHC5000 21 Restore 21 Screen Protector 57 SD Cards 17 Sensors 22 Accelerometer 22 Compass 22 Gyroscope 22 Service Plans 41 Set Up 6 Set up Tasks, Initial 3 SIM Card 3, 4, 27...
  • Page 68 Warranty 38–41 Exclusions 38 Limitation of Liability 40 Remedy 39 Repairs 40 Services 41 Warranty Exclusions 38 Wi-Fi Wireless Communication 23 Connecting to a Wi-Fi Network 23 Windows Start Menu 10 Wireless Safety 28 SHC5000 Ruggedized Field Computer Owner’s Manual...

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