QNAP ES1686dc Series User Manual
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QNAP ES1686dc Series User Manual

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ES1686dc
User Guide
Document Version: 1
09/05/2019

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Summary of Contents for QNAP ES1686dc Series

  • Page 1 ES1686dc User Guide Document Version: 1 09/05/2019...

  • Page 2: Table Of Contents

    ES1686dc User Guide Contents 1. Preface About This Guide............................3 Audience...............................3 Document Conventions..........................3 2. Product Overview About the ES1686dc.............................4 Hardware Specifications..........................4 Package Contents............................7 Components..............................7 Front Panel............................... 7 Front Panel Buttons..........................8 Front Panel LEDs............................. 8 Front Panel OLED Display........................9 Rear Panel..............................12 Rear Panel LEDs............................14 Storage Controller Power Button......................16...
  • Page 3 Qfinder Pro..............................51 6. Notices Limited Warranty............................52 Disclaimer..............................52 BSMI Notice..............................52 CE Notice..............................53 FCC Notice..............................53 SJ/T 11364-2006............................53 VCCI Notice..............................54...

  • Page 4: Preface

    ES1686dc User Guide 1. Preface About This Guide This guide provides information on the QNAP ES1686dc NAS and step-by-step instructions on installing the hardware. It also provides instructions on basic operations and troubleshooting information. Audience This document is intended for storage administrators. This guide assumes that the user is knowledgeable and qualified to install, maintain, and troubleshoot issues involving servers, server components, and storage systems.

  • Page 5: Product Overview

    Hardware Specifications Warning If your QNAP product has hardware defects, return the product to QNAP or a QNAP- authorized service center for maintenance or replacement. Any attempt to repair or perform maintenance procedures on the product by you or an unauthorized third-party invalidates the warranty.
  • Page 6 ES1686dc-2145NT-128G Memory slots 8 x DDR4 RDIMM or LRDIMM slots per controller Important Use only QNAP memory modules to maintain system performance and stability. For NAS devices with more than one memory slot, use QNAP modules with identical specifications. Using unsupported modules may degrade performance, cause errors, or prevent the operating system from starting.
  • Page 7 ES1686dc-2145NT-96G Component ES1686dc-2123IT-64G ES1686dc-2145NT-128G PCIe slots 2 x PCIe 3.0 x8 slots per controller For the list of compatible expansion cards, go to https://www.qnap.com/compatibility. USB ports 2 x USB 3.0 Type-A ports per controller Interface Buttons • Power Storage Controllers •...

  • Page 8: Package Contents

    0˚C to 40˚C (32˚F to 104˚F) Relative humidity • Non-condensing relative humidity: 5% to 95% • Wet-bulb temperature: 27˚C (80.6˚F) Model specifications are subject to change without prior notice. To see the latest specifications, go to https://www.qnap.com. Package Contents Item Quantity ES1686dc NAS...

  • Page 9: Front Panel Buttons

    ES1686dc User Guide Component Component OLED display Drive activity LED System power LED OLED button Status LED Power button Drive status LED Front Panel Buttons Operation User Action Result Power on NAS Press the power button. Both storage controllers power on. Important This button can only be used to power on the two...

  • Page 10: Front Panel Oled Display

    ES1686dc User Guide Status Description System power Blue System powered on System status Green System operating correctly • There are system errors or warnings (e.g. degraded RAID mode, memory failure, fan/power supply failure, system/disk temperature too high, storage pool reaching threshold value) recorded in the system logs of the QES to notify the system administrator.
  • Page 11 ES1686dc User Guide Icon name Icon Description Controller fan status • Icon lit: Fan module in both controllers operating correctly • Icon flashing: Fan module in both controllers operating incorrectly or not installed If both controllers installed: • Icon flashing: Fan module in controller A operating incorrectly or not installed If only controller A installed: •...
  • Page 12 ES1686dc User Guide Icon name Icon Description Controller battery • Icon lit: BBU in both controllers operating correctly backup unit • Icon flashing: BBU in both controllers operating incorrectly • Icon highlighted: BBU in both controllers charging • Icon unlit: BBU in both controllers not detected If both controllers powered on: •...

  • Page 13: Rear Panel

    ES1686dc User Guide Icon name Icon Description Two-digit display The two-digit display shows the booting status of the storage controllers. The left digit is the status of controller A, and the right digit is the status of controller B. The following list explains the meaning of each digit.
  • Page 14 ES1686dc User Guide Component Component Power supply unit Battery backup unit Ethernet port 6 (10 GbE SFP+) Power button Ethernet port 4 (10 GbE SFP+) Service port Ethernet port 2 (GbE RJ45) Ethernet port 5 (10 GbE SFP+) Ethernet port 1 (GbE RJ45, management Ethernet port 7 (10 GbE SFP+) port) Reset button...

  • Page 15: Rear Panel Leds

    ES1686dc User Guide Rear Panel LEDs Component Component Power supply LED Battery backup unit status LED Battery backup unit LED Fan status LED Gigabit Ethernet LED (port speed) Status LED Gigabit Ethernet LED (port activity) 10 Gigabit Ethernet LED (port activity) High availability LED 10 Gigabit Ethernet LED (port speed) The following LED information applies only when the drive is correctly installed and when the NAS is...
  • Page 16 ES1686dc User Guide Status Description Green Functioning correctly Orange Malfunctioning No color Fans not detected Battery backup Green Functioning correctly unit status Orange Writing buffer for Copy to Flash No color One or more of the following conditions exist: • Storage controller is powered off •...

  • Page 17: Storage Controller Power Button

    ES1686dc User Guide Storage Controller Power Button Operation User Action Result Power on Press the button once. The storage controller powers on. Power off Press and hold the button for 5 The storage controller powers off. seconds. Force power off Press and hold the button for 10 The storage controller shuts down.

  • Page 18: System Board

    ES1686dc User Guide System Board Component Component Memory slot 1 Memory slot 7 Memory slot 2 Memory slot 8 Memory slot 3 PCIe 3.0 slot 1 (x8) Memory slot 4 PCIe 3.0 slot 2 (x8) Memory slot 5 M.2 SSD slot 2 Memory slot 6 M.2 SSD slot 1 Drive Numbering...

  • Page 19: Drive Numbering

    NAS. Hardware and peripherals • Storage drives For details on compatible drives, go to https://www.qnap.com/ compatibility/. • Network cable Tools • Phillips #1 or #2 screwdriver • Anti-static wrist strap...

  • Page 20: Setting Up The Nas

    ES1686dc User Guide Setting up the NAS 1. Place your NAS device in an environment that meets the requirements. For details, see Installation Requirements. 2. Install the drives. For details, see the following topics: • Installing 3.5-inch Hard Drives on 3.5-inch Trays •...

  • Page 21: Installation And Configuration

    ES1686dc User Guide 3. Installation and Configuration This chapter provides specific hardware and firmware installation and configuration steps. Hardware Installation This section provides information on removing or installing the storage controller, drives, expansion cards, power supply units, fan modules, memory modules, and battery backup units. Removing the Storage Controller 1.

  • Page 22: Installing The Storage Controller

    ES1686dc User Guide Installing the Storage Controller 1. Load the controller into the NAS. a. Insert the controller into the chassis. b. Push the handle up. 2. Tighten the screw. Installation and Configuration...

  • Page 23: Drive Installation

    ES1686dc User Guide 3. Connect all cables and external attachments. 4. Connect the power cord to the electrical outlet. 5. Power on the NAS. Drive Installation The ES1686dc is compatible with 3.5-inch and 2.5-inch hard drives, and 2.5-inch and M.2 solid state drives. Installing 3.5-inch Hard Drives on 3.5-inch Trays Warning •...
  • Page 24 ES1686dc User Guide b. Push the button to release the handle. c. Pull the tray out. 3. Install a drive on the tray. a. Place the drive on the tray so that the holes on the sides of the drive are aligned with the holes on the sides of the tray.
  • Page 25 ES1686dc User Guide 4. Load the tray into the bay. a. Insert the tray into the bay. b. Push the handle. c. Slide the lock to the right. 5. Power on the NAS. Installation and Configuration...
  • Page 26 ES1686dc User Guide Installing 2.5-inch Hard Drives or Solid State Drives on 3.5-inch Trays Warning • Installing a drive deletes all data on the drive. • Observe electrostatic discharge (ESD) procedures to avoid damage to components. • Do not replace a drive without first bringing the storage pool offline in QES. You may replace a drive online only when it is part of an array that has been configured for fault tolerance and a predictive failure alert is received from QES.
  • Page 27 ES1686dc User Guide 3. Install a drive on the tray. a. Place the drive on the tray so that the holes on the bottom of the drive are aligned with the holes on the bottom of the tray. b. Attach the screws. 4.
  • Page 28 Installing M.2 Solid State Drives on the System Board The ES1686dc has two M.2 SSD slots on the system board. For a list of compatible M.2 SSDs, go to http:// www.qnap.com/compatibility Warning • Only qualified personnel should perform the following steps. Failure to follow instructions can result in serious injury or death.

  • Page 29: Installing Expansion Cards

    Installing the Storage Controller. Installing Expansion Cards The ES1686dc supports selected expansion cards, some of which require QNAP PCIe brackets. QNAP- branded expansion cards purchased from the company website are shipped with the brackets necessary to fit the ES1686dc. Warning •...
  • Page 30 ES1686dc User Guide • Observe electrostatic discharge (ESD) procedures to avoid damage to components. 1. Check the expansion cards and brackets supported by your model on the QNAP website. a. Go to www.qnap.com/compatibility. b. Click Search by NAS. c. Specify the number of bays and the specific model of your NAS.
  • Page 31 ES1686dc User Guide b. Carefully pull the bracket away from the card. c. Attach the QNAP bracket to the card using the same screws. d. Verify that the bracket does not move. 5. Install the expansion card. a. Hold the card by the edges.

  • Page 32: Replacing Memory Modules

    Each storage controller has eight memory slots. You can increase the memory capacity of the NAS by upgrading the memory module. Use only QNAP modules of the same type and capacity to maintain system performance and stability. You can purchase QNAP memory modules from authorized resellers.
  • Page 33 ES1686dc User Guide • Observe electrostatic discharge (ESD) procedures to avoid damage to components. 1. Remove the storage controller. For details, see Removing the Storage Controller. 2. Remove an existing module. a. Push the retention clips outward simultaneously to release the module. Warning Attempting to remove a module that is not completely released may damage the module and the motherboard.

  • Page 34: Replacing The Fan Module

    ES1686dc User Guide d. Carefully press down on the module until the retention clips lock the module into place. 4. Install the storage controller. For details, see Installing the Storage Controller. 5. Verify that the module is recognized by the NAS. a.

  • Page 35: Hot-Swapping Redundant Power Supply Units

    ES1686dc User Guide 3. Install a new fan module. a. Insert the module into the chassis. b. Push the handle down to lock the module in place. 4. Install the storage controller. For details, see Installing the Storage Controller. Hot-swapping Redundant Power Supply Units 1.
  • Page 36 ES1686dc User Guide Warning The NAS may have one or more power supply unit (PSU) cords. To avoid serious injuries, a trained service technician must disconnect all PSU cords before installing or replacing system components. 3. Firmly press the latch toward the handle and then pull the PSU out. 4.

  • Page 37: Replacing The Battery Backup Unit

    ES1686dc User Guide 5. Connect the power cord to the PSU and the electrical outlet. 6. Power on the storage controller. Replacing the Battery Backup Unit If the power supply unit of the storage controller fails, the system will switch to the battery backup unit (BBU) for power.

  • Page 38: Expansion Unit Installation

    • Supports SAS HDD/SSD • Mini-SAS SFF-8644 cable • RAIL-E02 rail kit You can purchase storage expansion accessories from QNAP or an authorized reseller. For details, go to https://shop.qnap.com/. Connecting SAS Expansion Units 1. Install a storage expansion card on the PCIe slot.
  • Page 39 ES1686dc User Guide Dual-path configuration Installation and Configuration...
  • Page 40 ES1686dc User Guide Single-path configuration 3. Power on the expansion units. 4. Verify that the expansion units are recognized by the NAS. a. Log on to QES as administrator. b. Go to Main Menu > Storage Manager > Overview > System . c.
  • Page 41 ES1686dc User Guide Dual-path configuration Single-path configuration 1. Mount the new expansion unit on the rack. 2. Install the drives in the new expansion unit. 3. If you are using a dual-path configuration, disconnect the loop cables from the SAS ports on the last expansion unit.
  • Page 42 ES1686dc User Guide 8. Log on to QES as administrator. 9. Go to Main Menu > Storage Manager > Storage > Disks . 10. Click Recover, and then select Reinitialize enclosure ID. QES scans for and detects the new expansion unit and installed disks. Replacing an SAS Expansion Unit 1.
  • Page 43 ES1686dc User Guide Dual-path configuration Installation and Configuration...

  • Page 44: Qes Installation

    QES scans for and detects the new expansion unit and installed disks. 15. Bring all offline storage pools back online. QES Installation The ES1686dc uses the QNAP QES operating system. You can install QES using the following method. Installing QES Using Qfinder Pro Warning Installing QES deletes all data on the drives.
  • Page 45 7. Click Next. The Set the date and time screen appears. 8. Specify the time zone, date, and time. QNAP recommends connecting to an NTP server to ensure that the NAS follows the Coordinated Universal Time (UTC) standard. 9. Click Next.

  • Page 46: Service Port Configuration

    The service port is the main point for hardware installation, configuration, and maintenance activities. Important The service port should only be used by QNAP technical support personnel or when you are instructed by QNAP technical support. Storage Controller Service Port The storage controller service port is a RS-232 port with an RJ-11 connector.

  • Page 47: Expansion Unit Service Port

    ES1686dc User Guide • No parity • Flow control: XON/XOFF • Default username/password: admin/admin Expansion Unit Service Port The expansion unit service port is a RS-232 port with an DB-9 (or DE-9) connector. The pin-outs are defined as the following: Pin Number Signal Description...

  • Page 48: Management Port

    169.254.100.100:8080. If the NAS has been configured to use DHCP, you can use the QNAP Qfinder Pro to check the IP address of the NAS. Make sure the NAS and the computer that runs the QNAP Qfinder Pro are connected to the same subnet.
  • Page 49 VLANs. Platform QNAP Application Note Name Windows Configuring Microsoft iSCSI Storage with QNAP Enterprise-Class ES NAS Linux Configuring Linux iSCSI Storage with QNAP ES For further information, see the following user guide: https://download.qnap.com/Storage/ TechnicalDocument/ES1640dc-v2/ESNAS-UG1102-20180103-en.pdf Installation and Configuration...

  • Page 50: Troubleshooting

    ES1686dc User Guide 4. Troubleshooting This chapter describes basic troubleshooting information. Forcing Qfinder Pro to Locate the NAS If Qfinder Pro is unable to locate the NAS during QES installation, the drives or data may be faulty. 1. Power off the NAS. 2.

  • Page 51: Support And Other Resources

    ES1686dc User Guide 11. Locate the volume that contains the new drive and then verify that the status is Rebuilding. Support and Other Resources QNAP provides the following resources: Resource Documentation https://docs.qnap.com Helpdesk https://helpdesk.qnap.com Downloads https://download.qnap.com Community Forum https://forum.qnap.com Troubleshooting...

  • Page 52: Glossary

    ES1686dc User Guide 5. Glossary QNAP NAS operating system Qfinder Pro Enables you to locate and access the QNAP NAS devices in your local area network Glossary...

  • Page 53: Notices

    No license, express or implied, by estoppels or otherwise, to any intellectual property rights is granted by this document. Except as provided in QNAP's terms and conditions of sale for such products, QNAP assumes no liability whatsoever, and QNAP disclaims any express or implied warranty, relating to sale and/or use of QNAP products including liability or warranties relating to fitness for a particular purpose, merchantability, or infringement of any patent, copyright or other intellectual property right.

  • Page 54: Ce Notice

    Important Any modifications made to this device that are not approved by QNAP Systems, Inc. may void the authority granted to the user by the FCC to operate this equipment. SJ/T 11364-2006 本产品符合中国...

  • Page 55: Vcci Notice

    ES1686dc User Guide 部件名称 有毒有害物质或元素 铅 汞 镉 六价铬 多溴联苯 多溴二苯醚 (Pb) (Hg) (Cd) (CR(VI)) (PBB) (PBDE) 壳体 显示 印刷电路板 金属螺帽 电缆组装 风扇组装 电力供应组装 0 电池 O: 表示该有毒有害物质在该部件所有物质材料中的含量均在 SJ/T11363-2006 标准规定的限量要求以下。 X: 表示该有毒有害物质至少在该部件的某一均质材料中的含量超出 SJ/T11363-2006 标准规定的限量要求。 VCCI Notice この装置は、クラス A 情報技術装置です。この装置を家庭環境で使用すると電波 妨害を引き起こすことがあります。この場合には使用者が適切な対策を講ずるよう要求されることがありま す。...

This manual is also suitable for:

Es1686dc-2123it-64gEs1686dc-2145nt-96gEs1686dc-2145nt-128g

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