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Information for This Machine For information not found in this manual, see the online manuals available on our web site (https://www.ricoh.com/) or via the control panel. For safe and correct use, be sure to read Safety Information before using the machine.
TABLE OF CONTENTS How to Read This Manuals..........................7 Symbols Used in This Manuals........................7 1. Getting Started Names of Major Features..........................9 Model-Specific Information..........................10 Guide to Names and Functions of Components....................11 Guide to Components..........................11 Connecting and Setting the Network......................18 Setting Wired LAN............................18 Setting Wireless LAN...........................20 Connecting the USB Interface.........................
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Installing SD Card Options..........................58 Installing the Handset (mainly North America).................60 Connecting the handset..........................60 Connecting the telephone........................... 64 Guide to the Names and Functions of the Machine's Control Panel............65 Changing the Display Language........................66 How to Use the [Home] Screen........................67 Possible Operations on the Standard Application Screen...............
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Copying Onto Custom Size Paper....................... 106 Copying onto Envelopes..........................107 Sort..................................108 Changing the Number of Sets........................108 Storing Data in the Document Server......................109 3. Fax Basic Procedure for Fax Transmissions (Memory Transmission)..............111 Registering a Fax Destination........................111 Changing or Deleting a Fax Destination....................114 Transmitting while Checking Connection to Destination (Immediate Transmission).........116 Canceling a Fax Transmission........................
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Storing Documents in Document Server....................139 Managing Documents Stored in Document Server................140 Using the Quick Print Release Function......................141 Using the Print/Scan(Memory Storage Device) Function................143 5. Scan Basic Procedure When Using Scan to Folder..................... 147 Creating a Shared Folder on a Computer Running Windows/Confirming a Computer's Information..................................
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Adding Toner..............................196 Faxing/Scanning Operations When Toner Has Run Out..............198 Disposing of Used Print Cartridge......................198 9. Troubleshooting When a Status Icon Is Displayed on the Control Panel................201 When the Indicator Lamp for [Check Status] Is Lit or Flashing..............202 When the Machine Makes a Beeping Sound.....................204 When You Have Problems Operating the Machine...................206 When Multiple Functions Cannot Be Executed Simultaneously............
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Specifications for the Main Unit........................279 Specifications for the Document Server....................... 285 Specifications for Facsimile...........................286 Fax Transmission and Reception......................286 IP-Fax Transmission and Reception......................286 Internet Fax Transmission and Reception....................287 E-mail Transmission and Reception, and Folder Transmission...............288 Specifications for Printer..........................290 Specifications for Scanner..........................
How to Read This Manuals Symbols Used in This Manuals This manual uses the following symbols: Indicates points to pay attention to when using functions. This symbol indicates points that may result in the product or service becoming unusable or result in the loss of data if the instructions are not obeyed. Be sure to read these explanations.
1. Getting Started This chapter describes how to start using this machine. Names of Major Features In this manual, major features of the machine are referred to as follows: • Auto Document Feeder...
1. Getting Started Model-Specific Information This section explains how you can identify the region your machine belongs to. There is a label on the rear of the machine, located in the position shown below. The label contains details that identify the region your machine belongs to. Read the label. DVL351 The following information is region-specific.
Guide to Names and Functions of Components Guide to Names and Functions of Components Guide to Components • Do not obstruct the machine's vents. Doing so risks fire caused by overheated internal components. • Do not press or hit the staple unit strongly. Doing so may damage it. If stapling fails after the stapler has been forcefully hit, the staples in the cartridge may be broken.
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1. Getting Started Front and right view DVL352 1. ADF Lower the ADF over originals placed on the exposure glass. If you load a stack of originals in the ADF, the ADF will automatically feed the originals one by one. 2.
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Guide to Names and Functions of Components 5. Extender for the ADF tray Extend this when placing paper longer than A4 in the input tray for ADF. 6. Exposure glass Place originals face down here. 7. Cover for the exposure glass Open this cover to place originals on the exposure glass.
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1. Getting Started 21. Extender for the bypass tray Pull this extender out when loading A4 , 8 × 11 or larger size paper in the bypass tray. 22. Paper guides When loading paper in the bypass tray, align the paper guides flush against the paper. Rear and left view DVL267 1.
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Guide to Names and Functions of Components 8. Slot Optional interface boards can be inserted. 9. Expansion card slots Remove the cover to install SD cards. 10. Ethernet port Use a network interface cable to connect the machine to a network. 11.
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1. Getting Started For IM 350F, IM 350, IM 430F: When the drum unit needs to be replaced, contact your service representative. Interior: Rear view DVL355 1. Fusing unit Pull out the fusing unit and remove jammed paper. Messages appear on the screen when the fusing unit needs to be replaced, or a new fusing unit needs to be prepared.
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Guide to Names and Functions of Components 2. Staple unit 3. Stapling slot 4. Slide switch 5. LED (to indicate there are no more staples) Staple cartridge DVL426 1. Staple holder 2. Staple cartridge 3. Faceplate...
1. Getting Started Connecting and Setting the Network Setting Wired LAN Connecting Ethernet Interface This section describes how to connect an Ethernet interface cable to the Ethernet port. If you use an Ethernet interface cable that supports 1000BASE-T, set [Ethernet Speed] to [Auto Select: Enable 1Gbps] in [Interface Settings] in [System Settings].
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Connecting and Setting the Network Turn on the main power switch of the machine. DRS703 1. Indicator (orange) When 100BASE-TX is operating, the LED is lit orange. 2. Indicator (green) When 10BASE-T is operating, the LED is lit green. 3. Indicators (both orange and green) When 1000BASE-T is operating, both LEDs are lit.
1. Getting Started Press [Auto-Obtain (DHCP)]. Press [OK]. Specifying an IP address (IPv4) Press [Home] ( ) at the bottom of the screen in the center. Flick the screen to the left, and then press the [User Tools] icon ( ). Press [Machine Features].
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Connecting and Setting the Network Selecting the communication mode for the Wireless LAN Select the communication mode according to your environment. How to select the mode Which wireless LAN environment are you using? A wireless LAN A wireless LAN router router is being used.
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1. Getting Started Mode Description In Wireless Direct Mode, you can connect the machine and a device without using a wireless LAN router. Wireless Direct Mode There are two types of connection methods in • Wireless Direct Group Owner Mode Wireless Direct mode.
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Connecting and Setting the Network Connecting in Ad hoc Mode In Ad hoc mode, you can specify an SSID to the machine, and connect your computer directly to the machine via a wireless LAN. • The Wireless LAN interface board must be installed to use Ad hoc mode. Press [Home] ( ) at the bottom of the screen in the center.
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1. Getting Started Enter WEP key, and then press [OK]. Press [OK]. The settings are complete. You can connect the device in Ad hoc mode by specifying the SSID, channel, and security method that are specified for the machine. See the instructions supplied with the device for how to connect it in ad hoc mode. Connecting in Infrastructure Mode Use infrastructure mode to connect the machine to an access point.
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Connecting and Setting the Network Press [SSID Setting]. Press [Enter SSID] and enter the SSID for the access point you want to connect to, and then press [OK]. Press [OK]. Press [Security Method]. Enter the security method that is specified for the access point you want to connect to. Press [WEP] or [WPA2], and then press [Enter] on the screen to enter your password.
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1. Getting Started Press [Machine Features]. Press [System Settings]. Press [Interface Settings] tab. Press [Network]. Press [Machine IPv4 Address]. Press [Specify]. Press [Change] next to [Machine IPv4 Address], and then input the IP address. When you complete entering the IP address, press [ ]. Press [OK].
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Connecting and Setting the Network Press [Machine Features]. Press [System Settings]. Press [Interface Settings] tab. Press [Network]. Press [LAN Type]. Press [Wireless LAN]. Press [Wireless LAN]. Press [Communication Mode], and then press [Direct Connection Mode]. Press [OK]. Press [Direct Connection]. Press [Active/Inactive] and press [Active].
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1. Getting Started • The Wireless LAN interface board must be installed to use Wireless Direct Group Owner mode. Press [Home] ( ) at the bottom of the screen in the center. Flick the screen to the left, and then press the User Tools icon ( ). Press [Machine Features].
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Connecting and Setting the Network • If you specify the SSID and security method in [Wireless LAN] of [Interface Settings] under [System Settings] while the machine is set to Wireless Direct Group Owner mode, the Non-Wireless Direct- compliant devices can access to the machine by specifying the SSID and the security method of the machine.
1. Getting Started Connecting the USB Interface Connecting to the USB (Type B) Interface This section describes how to connect a USB 2.0 (Type B) interface cable to the USB 2.0 port on the machine. This machine does not come with a USB interface cable. Make sure you purchase the appropriate cable for the machine (connector shape) and your computer.
1. Getting Started Connecting the Machine to a Telephone Line and Telephone/Handset Connecting the Telephone Line (mainly Europe and Asia) To connect the machine to a telephone line, use a snap-in modular type connector. • Make sure the connector is the correct type before you start. •...
Connecting the Machine to a Telephone Line and Telephone/Handset CVC014 2. TEL (External telephone connector) Connect the optional handset or an external telephone. • If a cap has been inserted in the "TEL" connector, remove it before starting to use this connector. Connecting the Telephone Line (mainly North America) To connect the machine to a telephone line, use a snap-in modular type connector.
1. Getting Started DVL807 1. G3 interface unit connector Connect a telephone line. 2. External telephone connector Connect the optional handset or an external telephone. • If a cap has been inserted in the "TEL" connector, remove it before starting to use this connector. •...
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Connecting the Machine to a Telephone Line and Telephone/Handset Select the line type using Administrator Tools. • This function is not available in some regions.
1. Getting Started Settings Needed for Each Function The requirements of [Interface Settings] menu items under [System Settings] vary depending on the function or interface environment that you are using. See Network Settings Requirements List and specify the items necessary for the following functions. •...
Guide to Functions of the Machine's External Options (mainly Europe and Asia) Guide to Functions of the Machine's External Options (mainly Europe and Asia) DVL281 1. Staple Unit You can attach the staple unit to stapling the output paper. 2. Lower paper trays You can attach up to three lower paper trays.
1. Getting Started Guide to Functions of the Machine's External Options (mainly North America) DVL477 1. Staple Unit You can attach the staple unit to stapling the output paper. 2. Lower paper trays You can attach up to three lower paper trays. There are two types of trays, each holding up to 250 or 500 sheets of paper.
Order of Option Installation Order of Option Installation When installing multiple options, the following order is recommended: Attach the Lower paper tray (250 sheets) and the Lower paper tray (500 sheets). You can attach up to three paper feed units by any combination. Attach the offline stapler.
1. Getting Started Attaching the Paper Feed Unit • It is dangerous to handle the power cord plug with wet hands. Doing so could result in electric shock. • The machine weighs approximately 30 kg (67 lb.). • When moving the machine, use the inset grips on both sides, and lift slowly in pairs. The machine will break or cause injury if dropped.
Attaching the Paper Feed Unit When moving the machine, do not hold on the following parts as doing so could cause a malfunction: • The handle onto the standard paper feed tray • The underside of the bypass tray There are three upright pins on the optional paper feed unit. Align them with the holes on the underside of the machine, and then carefully lower the machine.
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1. Getting Started Use on table: printer Use on table: printer and one or two optional Person who install and three optional paper feed units paper feed units User Customer engineer A caster table is required to install three paper feed units on a machine.
Installing the Offline Stapler Installing the Offline Stapler This section describes how to install and use the staple unit. • Do not remove the offline stapler after pressing it to fix it to the release paper. • Do not press or hit the offline stapler strongly. Doing so may damage it. •...
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1. Getting Started Fold outside the parts of the release paper that are not stuck to the double-sided tapes on the back of the staple unit cradle. The adhesion of the release paper is strong, so it cannot be detached once it is affixed. Do not affix the release paper until Step 7.
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Installing the Offline Stapler DVL433 Pull out the pieces of release paper that were folded outside, and then press the staple unit cradle towards the machine. Support the staple unit cradle with a hand so that it does not move when pulling out the release paper.
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1. Getting Started DVL436 Turn the machine's power on. The power of the offline stapler also turns on.
Installing the Wireless LAN interface board Installing the Wireless LAN interface board • Before beginning work, ground yourself by touching something metal to discharge any static electricity. Static electricity can damage the interface units. • Do not subject the Wireless LAN interface board to physical shocks. Check the contents of the package.
1. Getting Started Installing the IEEE 1284 interface board • Before beginning work, ground yourself by touching something metal to discharge any static electricity. Static electricity can damage the interface units. • Do not subject the IEEE 1284 interface board to physical shocks. Check the contents of the package.
Installing the IEEE 1284 interface board Connecting to the IEEE 1284 Interface This section describes how to connect an IEEE 1284 interface cable to the optional IEEE 1284 interface board. This machine does not come with an IEEE 1284 interface cable. Make sure you purchase the appropriate cable for the machine (connector shape) and your computer.
1. Getting Started Installing the Extended USB board • Before beginning work, ground yourself by touching something metal to discharge any static electricity. Static electricity can damage the interface units. • Do not subject the Extended USB board to physical shocks. Check the contents of the package.
Installing the USB device server Installing the USB device server • Before beginning work, ground yourself by touching something metal to discharge any static electricity. Static electricity can damage the interface units. • Do not subject the USB device server to physical shocks. The optional USB device server is an interface board that adds an Ethernet port to the machine.
1. Getting Started Check that the interface board is firmly connected to the controller board. Tighten the two screws to secure the interface board. Connect the USB device server to the machine. For details, see the Setup Guide provided with the USB device server. Connecting to the Extra Ethernet Interface with the USB Device Server Option This section describes how to connect an Ethernet interface cable to the Ethernet port of the optional USB Device Server.
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Installing the USB device server Make a loop at a distance of a few centimeters (1) from each end of the Ethernet interface cable, and then attach to each loop the ferrite core provided with the USB Device Server Option. BZU010 Connect the Ethernet interface cable to the Ethernet port of the USB Device Server Option.
1. Getting Started Turn on the main power switch of the machine. DYQ550 1. Indicator (orange) When 100BASE-TX is operating, the LED is lit orange. 2. Indicator (green) When 10BASE-T is operating, the LED is lit green. 3. Indicators (both orange and green) When 1000BASE-T is operating, both LEDs are lit.
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Installing the USB device server • To use the USB device server in an IPv6 environment, it is necessary to change the network settings in an IPv4 environment first. • The machine status does not appear on your computer because the USB device server does not support bidirectional communication.
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1. Getting Started Specify the IP address, Subnet Mask, and Default Gateway. When DHCP is enabled, the IP address can be obtained automatically from a network device with the DHCP server function. Configure the other settings as necessary, and then click [Submit]. Exit the web browser.
Installing the File Format Converter Installing the File Format Converter • Before beginning work, ground yourself by touching something metal to discharge any static electricity. Static electricity can damage the interface units. • Do not subject the File Format Converter to physical shocks. Check the contents of the package.
1. Getting Started Installing SD Card Options • Keep SD cards out of reach of children. If a child swallows a SD card, consult a doctor immediately. • Do not subject the card to physical shocks. Turn the machine off and unplug the power cord. Loosen the screw and remove the SD card slot cover at an angle.
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Installing SD Card Options Hook the SD card slot cover onto the opening, attach it flat against the controller board, and then fasten it using the screw. DVL383 Plug in the power cord, and then turn on the machine. Confirm that the SD card was installed correctly.
1. Getting Started Installing the Handset (mainly North America) Connecting the handset enables you to use the machine as a telephone and to easily switch the reception mode when a telephone call arrives. For details about switching the reception mode, see "Fax Reception Modes", Fax. •...
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Installing the Handset (mainly North America) Remove the protective tape from the handset bracket. DVL391 Attach the bracket to the left side of the machine, as shown below. DVL392 Remove the inquiry card from the handset cradle. The card can be easily removed by pushing it from the back of the handset. DVL393...
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1. Getting Started Fix the handset cradle to the handset bracket by turning the screws with a coin. DVL394 Place the inquiry card back in the handset cradle. DVL395 Place the handset on the handset cradle, and connect the handset cord to the external telephone connector.
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Installing the Handset (mainly North America) Dial phone: 10 (PPS) P U S H D I A L CHP106 Adjusting the handset bell volume With a thin, pointed object, adjust the bell volume using the volume switch. High : H Low : L No sound : OFF H L OFF...
Guide to the Names and Functions of the Machine's Control Panel Guide to the Names and Functions of the Machine's Control Panel DCH009 1. Display panel This is a touch panel display that features icons, keys, shortcuts, and widgets that allow you to navigate the screens of the various functions and applications and provide you with information about operation status and other messages.
1. Getting Started Changing the Display Language You can change the language used on the display. English is set as default. Press [Home] ( ) at the bottom of the screen in the center. Flick the screen to the left, and then press the [Change Langs. Widget]. Select the language you want to display.
How to Use the [Home] Screen How to Use the [Home] Screen The [Home] screen is set as the default screen when the machine is turned on. One icon is assigned to each function, and these icons are displayed on the [Home] screen. You can add shortcuts to frequently used functions or Web pages to the [Home] screen.
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1. Getting Started For details about the modes, see "Saving Energy", For First-time Users. 6. Application list icon Press to display the application list. You can create shortcuts to the applications on the [Home] screen. To use an application displayed in the [WIDGET] tab and [PROGRAM] tab, create a shortcut for the application on the [Home] screen.
How to Use the [Home] Screen • You cannot switch modes in any of the following situations: • While scanning an original using the fax or scanner function • When accessing the following screens: • Machine Features • Counter • Inquiry •...
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1. Getting Started DNE104 • Flick Flick your finger to the right or left on the screen to switch between screens. DNE102 • Long tap Place your finger on the screen and hold it there until the next screen appears. You can display the menu screen of the application you are using.
How to Use the [Home] Screen DNE111 Adding Shortcuts to the [Home] Screen You can add shortcuts to the machine's functions. You can display the icons for the machine's functions and the embedded software applications after you delete them from the [Home] screen. Press [Home] ( ) at the bottom of the screen in the center.
1. Getting Started Drag the icon to where you want to place it on the screen. Select the bookmark you want to add from the bookmark list. Adding Shortcuts to Programs to the [Home] Screen You can add shortcuts to programs registered on Copier, Facsimile, Scanner mode, or quick applications.
How to Use Each Application How to Use Each Application You can open the function screens by pressing icons such as [Copy], [Fax], or [Scanner] on the [Home] screen. Three kinds of screens ("Standard Application Screen", "Classic Application Screen", and "Quick Application Screen") can be used by each function.
1. Getting Started Screen Functions usable Classic Application Screen • Copier • Fax • Scanner • Printer • Document Server DVL252 Quick Application Screen • Copier • Fax • Scanner DVL253 • [Copier (Classic)] icon, [Fax (Classic)] icon, [Scanner (Classic)] icon, and [Printer (Classic)] icon are displayed in the Application list.
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How to Use Each Application Icon Description You can adjust the density of the overall original in nine steps. Specify the density by touching the icon and dragging it right or left. You can reduce or enlarge images. You can specify the paper tray containing the paper you want to copy You can specify the numbers of copies to be made.
1. Getting Started Icon Description You can specify the size of the original when copying custom size originals. You can select an original type that is suitable for your originals. You can divide an original that has many pages and scan it in smaller batches while copying it as a single document.
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How to Use Each Application Icon Description The specified destination is shown here. By tapping the destination, you can register it to the Address Book or remove it from the destinations. By flicking up and down, you can confirm the selected destinations.
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1. Getting Started Icon Description Press to clear your current settings. Press to display the preview screen after scanning originals. You can check the settings in Settings. Press to open the settings screen. For details, see page 79 "[Settings] screen". Press to scan originals and start sending.
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How to Use Each Application Icon Description Press to add a destination. Destinations can be added as follows: • Input destinations manually • Select from the transmission history • Specify a registration number from the Address Book • Search for a destination in the Address Book or on the LDAP server •...
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1. Getting Started Icon Description You can select an original type that is suitable for your originals. Press to select the resolution according to the size of the text on your original. Press to specify the density to scan the original. You can also specify the density by touching the icon and dragging it right or left.
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How to Use Each Application Icon Description You can specify settings to automatically send files directly at a specified time. Specify the Internet Fax subject. Specify the Internet Fax Text. DVL545 Icon Description You can select a standard message to be printed.
1. Getting Started Icon Description You can receive a transmission notification by e- mail. Once memory transmission is complete, you can have the result printed. Specifying Internet Fax Destinations as BCC Addresses. [Scanner] (standard) Screen DVL546 Icon Description Displays the type of scanner destination. Press to switch between e-mail destinations and folder destinations.
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How to Use Each Application Icon Description The total number of the selected destinations appears. Press to display a screen to confirm destinations. In the screen to confirm destinations, you can do the following: • Switch the "To", "Cc", and "Bcc" fields of the e-mail destinations •...
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1. Getting Started Icon Description Press to switch the section of the Address Book. Shows the destinations in the Address Book. If a password or protection code is specified to a folder destination, enter the password or protection code on the screen displayed after tapping the folder destination.
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How to Use Each Application Icon Description Press to select the settings that are appropriate for the type of your original and color mode. Press to select a file type. Press to select the resolution to scan the original. Press to select the sides of the original to scan, such as one side or both sides.
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1. Getting Started Icon Description Press to select the orientation of the original. Press to specify the sender. Press to enter the subject of the e-mail. Press to enter the main text of the e-mail. DVL549 Icon Description Press to specify the magnification ratio for scanning the original.
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How to Use Each Application Icon Description Press to scan a large number of originals in several batches and send them together as a single job. Place the originals in the ADF one by one. Press to divide a multi-page original into parts of a specified number of pages each, and then send the documents.
1. Getting Started Registering Frequently Used Functions You can store frequently used job settings in the machine memory and recall them easily. Depending on the functions, the number of programs that can be registered is different. Standard Applications • Copy: 25 programs •...
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Registering Frequently Used Functions Press [Menu] ( ) at the bottom of the screen in the center. Press [Reg. Current Setting to Program]. Press the program number you want to register. Enter the program name. Select the icon for the program. Press [Prev.
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1. Getting Started • Folder destinations that have protection codes cannot be registered to a program of the scanner mode. • Programs are not deleted by turning the power off or by pressing [Reset] unless the program is deleted or overwritten. •...
Turning On/Off the Power Turning On/Off the Power • When you push the main power switch, wait at least 0.5 seconds after it is confirmed that the main power indicator has lit up or gone out. The main power switch is on the front left side of the machine. When this switch is turned on, the main power turns on and the main power indicator on the right side of the control panel lights up.
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1. Getting Started DVL424 Turning off the main power Push the main power switch. The main power indicator goes out. The main power turns off automatically when the machine shuts down. If the screen on the control panel does not disappear, contact your service representative.
Logging In the Machine Logging In the Machine To log in to the machine while user authentication is enabled, enter your user name, password, and or user code according to the authentication method. • Individual Authentication If Basic Authentication, Windows Authentication, or LDAP Authentication is enabled, enter the Login User Name and Login Password to log in.
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1. Getting Started Logging In Using the Control Panel Press [Login] on the top right on the screen. Press [User Name]. Enter a Login User Name, and then press [Done]. Press [Password]. Enter a Login Password, and then press [Done]. Press [Login].
Placing Originals Placing Originals Placing Originals on the Exposure Glass • Keep your hands away from the hinges and exposure glass when lowering the ADF. Not doing so may result in an injury if your hands or fingers are pinched. •...
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1. Getting Started Adjust the original guide to the original size. Place the aligned originals squarely face up in the ADF. Do not stack originals beyond the limit mark The first page should be on the top. When placing originals that are longer than A4 , 8 ×...
2. Copy This chapter describes the basic procedure for making copies. Basic Procedure To make copies of originals, place them on the exposure glass or in the ADF. When placing the original on the exposure glass, start with the first page to be copied. When placing the original in the ADF, place them so that the first page is on the top.
2. Copy Auto Reduce / Enlarge The machine automatically calculates the reproduction ratio based on the sizes of the originals and the paper you have specified. The machine will rotate, enlarge, or reduce the image of the originals to fit them to the paper.
Duplex Copying Duplex Copying Copies two 1-sided pages or one 2-sided page onto a 2-sided page. During copying, the image is shifted to allow for the binding margin. CKN009 There are two types of Duplex. 1 Sided 2 Sided Copies two 1-sided pages on one 2-sided page. 2 Sided 2 Sided Copies one 2-sided page on one 2-sided page.
2. Copy Original Original Placing originals Orientation Copy Orientation Top to Top Top to Bottom You cannot use the following copy paper with this function: • Special Paper 2 • Preprinted • OHP transparencies • Envelopes • Letterhead • Adhesive labels For details about the sizes, orientations, and weights of paper that can be used in the Duplex function, see "Specifications for the Main Unit", Specifications.
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Duplex Copying CKN011 • Top to Bottom CKN012 When Using the Copy Application About how to use the application's screen, see page 74 "[Copy] (standard) Screen".
2. Copy Combined Copying This mode can be used to select a reproduction ratio automatically and copy the originals onto a single sheet of copy paper. The machine selects a reproduction ratio between 25 and 400%. If the orientation of the original is different from that of the copy paper, the machine will automatically rotate the image by 90 degrees to make copies properly.
Combined Copying CKN010 • Originals read from right to left CKN017 One-Sided Combine Combine several pages onto one side of a sheet. CKN014 There are six types of One-Sided Combine. 1 Sided 2 Originals Combine 1 Side Copies two 1-sided originals to one side of a sheet. 1 Sided 4 Originals Combine 1 Side Copies four 1-sided originals to one side of a sheet.
2. Copy 2 Sided 4 Pages Combine 1 Side Copies two 2-sided originals to one side of a sheet. 2 Sided 8 Pages Combine 1 Side Copies four 2-sided originals to one side of a sheet. When Using the Copy Application About how to use the application's screen, see page 74 "[Copy] (standard) Screen".
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Combined Copying 2 Sided 8 Pages Combine 2 Sides Copies four 2-sided originals to one sheet with 4 pages per side. 2 Sided 16 Pages Combine 2 Sides Copies eight 2-sided originals to one sheet with 8 pages per side. When Using the Copy Application About how to use the application's screen, see page 74 "[Copy] (standard) Screen".
2. Copy Copying Onto Custom Size Paper Press [Home] ( ) at the bottom of the screen in the center. Press the [Copier (Classic)] icon. Load the paper face up in the bypass tray. The bypass tray paper settings screen is automatically displayed. When [Do not Display] is selected in [Display Paper Settings in Bypass], the bypass tray paper settings screen is not displayed.
Copying onto Envelopes Copying onto Envelopes This section describes how to copy onto regular size and custom size envelopes. Place the original on the exposure glass and place the envelope in the bypass tray or paper tray. Specify the thickness of the paper according to the weight of the envelopes you are printing on. For details about the relationship between paper weight and paper thickness and the sizes of envelopes that can be used, see "Recommended Paper", Specifications.
2. Copy Sort The machine assembles copies as sets in sequential order. CKN018 When Using the Copy Application About how to use the application's screen, see page 74 "[Copy] (standard) Screen". Changing the Number of Sets You can change the number of copy sets during copying. •...
Storing Data in the Document Server Storing Data in the Document Server The Document Server enables you to store documents being read with the copy feature on the hard disk of this machine. Thus you can print them later applying necessary conditions. You can check the stored documents on the Document Server screen.
3. Fax This chapter describes the transmission types and modes available for the fax function. Basic Procedure for Fax Transmissions (Memory Transmission) This section describes the basic procedure for transmitting documents using Memory Transmission with the fax function. You can specify the fax, IP-Fax, Internet Fax, e-mail, or folder destinations. Multiple types of destination can be specified simultaneously.
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3. Fax Flick the screen to the left, and then press the [Address Book Management] icon. Check that [Program / Change] is selected. Press [New Program]. Press [Change] under "Name". The name entry display appears. Enter the name, and then press [OK]. Press [ Next].
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Basic Procedure for Fax Transmissions (Memory Transmission) Press [User Tools] ( ) on the top right of the screen. Press [Home] ( ) at the bottom of the screen in the center. To change the fax number Press [Change] under "Fax Destination". Enter a new fax number using the number keys, and then press [OK].
3. Fax To set label insertion for fax number When Label Insertion is set to On, the receiver's name and standard messages are printed on the fax message when it is received. Press [Change] under "Label Insertion". Press [On]. Press [Change] under "Line 2". Select a new standard message or press [Manual Entry] to enter a new message.
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Basic Procedure for Fax Transmissions (Memory Transmission) Flick the screen to the left, and then press the [Address Book Management] icon. Check that [Program / Change] is selected. Select the name whose fax destination you want to delete. Press the name key, or enter the registered number using the number keys. You can search by the registered name, user code, fax number, folder name, e-mail address, or IP-Fax destination.
3. Fax Transmitting while Checking Connection to Destination (Immediate Transmission) Using Immediate Transmission, you can send documents while checking the connection to the destination. You can specify fax or IP-Fax destinations. If you specify Internet Fax, e-mail, folder destinations, and group or multiple destinations, the transmission mode is automatically switched to Memory Transmission.
Canceling a Fax Transmission Canceling a Fax Transmission This section explains how to cancel a fax transmission. Canceling a Transmission Before the Original Is Scanned Use this procedure to cancel a transmission before pressing [Start]. When Using the Fax Application About how to use the application's screen, see page 76 "[Fax] (standard) Screen".
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3. Fax If the transmission finishes while this procedure is being processed, the transmission is not canceled. Note that the transmission duration is short if an Internet Fax, e-mail transmission, or folder transmission is being executed. There are cases when a destination may not be selected as the destination appears as " ", depending on the security settings.
Storing a Fax Document Storing a Fax Document You can store and send a document at the same time. You can also just store a document. The following information can be set for the stored documents as necessary: User Name You can set this function if necessary to know who and what departments stored documents in the machine.
3. Fax Set the user name, file name, and password as necessary. • User Name Press [User Name], and then select a user name. To specify an unregistered user name, press [Manual Entry], and then enter the name. After specifying a user name, press [OK]. •...
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Storing a Fax Document • On Hook dial • Manual dial Press [Select Stored File]. Select the documents to be sent. When multiple documents are selected, they are sent in the order of selection. • Press [User Name] to place the documents in order by programmed user name. •...
3. Fax Printing the Records Manually To print the records manually, select a printing method: [All], [Print per File No.], [Print per User], or [Specified Print Period]. Prints the results of communications in order made. Print per File No. Prints only the results of communications specified by file number. Print per User Prints the results of communications by individual senders.
4. Print This chapter describes frequently used printer functions and operations. For information not included in this chapter, see Print available on our website. Installing the Printer Driver for Network Connection (Windows) When the machine and the computer are connected to the same network, the installer searches for the machine to install the printer driver.
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4. Print On the "License Agreement" screen, select [I accept the agreement.], and then click [Next]. DZC081 Confirm the "Confirm Network Connection" screen, and then click [Next]. The search detects devices connected to the network. Select this machine from among the devices, and then click [Install]. DZC080 If the "Set Port"...
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4. On the "Add port" screen, enter the printer name or IP address of the machine, and then click [Next]. The port name is automatically entered. You can change the port name. 5. When the "Additional port information required" screen is displayed, select [RICOH Network Printer C model], and then click [Next]. 6. Click [Finish].
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4. Print Click [Continue]. Printer driver installation starts. Click [Finish]. When you are prompted to restart your computer, restart it by following the instructions that appear.
Installing the Printer Driver for USB Connection (Windows) Installing the Printer Driver for USB Connection (Windows) When you connect the machine and the computer with a USB cable, the installer searches for the machine to install the printer driver. • Follow the instructions of the installer to connect the USB cable. Installing the Printer Driver from the CD-ROM Set the CD-ROM in the computer.
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4. Print On the "License Agreement" screen, select [I accept the agreement], and then click [Next]. DZC081 Select [Add a new printer], and then click [Next]. Select this machine from among the devices, and then click [Next]. DZC092 Disconnect the USB cable from the machine and turn off the power of the machine, and then click [Next].
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Installing the Printer Driver for USB Connection (Windows) Following the instructions on the "Auto-detect USB Port" screen, connect the machine and the computer with the USB cable, and then turn on the power of the machine. • The search detects the machine connected by the USB cable. •...
4. Print Displaying the Printer Driver Properties This section explains how to open the printer driver properties from [Control Panel]. • Manage Printers permission is required to change the printer settings. Log on as an Administrators group member. • You cannot change the machine default settings for individual users. Settings made in the printer properties dialog box are applied to all users.
Standard Printing Standard Printing • Duplex printing is selected as the default setting. If you want to print on only one side, select [Off] for the two-sided printing setting. • If you send a print job via USB 2.0 while the machine is in Sleep mode, an error message might appear when the print job is complete.
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4. Print In the "Job Type:" list, select [Normal Print]. In the "Document Size:" list, select the size of the original to be printed.
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Standard Printing In the "Orientation" area, select [Portrait] or [Landscape] as the orientation of the original. In the "Paper Type:" list, select the type of paper that is loaded in the paper tray.
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4. Print In the "Input Tray:" list, select the paper tray that contains the paper you want to print onto. If you select [Auto Tray Select] in the "Input Tray:" list, the paper tray is automatically selected according to the paper size and type specified. If you want to print multiple copies, specify a number of sets in the "Copies:"...
Printing on Both Sides of Sheets Printing on Both Sides of Sheets This section explains how to print on both sides of each page using the printer driver. • The paper types that can be printed on both sides are as follows: •...
4. Print Combining Multiple Pages into Single Page This section explains how to print multiple pages onto a single sheet. The combine printing function allows you to economize on paper by printing multiple sheets at reduced size onto a single sheet. How to Print Multiple Pages onto a Single Sheet (When Using the PCL 6 Printer Driver) Click the menu button of the application you are using, and then click [Print].
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Combining Multiple Pages into Single Page 4 Pages per Sheet Right, then Down Down, then Right Left, then Down Down, then Left To draw a border line around each page, select the [Draw Frame Border] check box in [2 Sided/ Layout/Booklet] in the [Detailed Settings] tab.
4. Print Printing on Envelopes Configure the paper settings appropriately using both the printer driver and the control panel. Configuring Envelope Settings Using the Control Panel For details about how to configure the settings for each tray, see "Changing Paper Size Settings" or "Specifying the Paper Setting for the Bypass Tray", For First-time Users.
Saving and Printing Using the Document Server Saving and Printing Using the Document Server The Document Server enables you to store documents on the machine's hard disk, and allows you to edit and print them as necessary. • Do not cancel the file transfer process while the data is being sent to the Document Server. The process may not be canceled properly.
4. Print Click [Preferences]. In the "Job Type:" list, click [Document Server]. Click [Details...]. Enter a user ID, file name, password, and user name as required. Specify the folder number to store the document in the "Folder Number" box. When "0" is specified in the "Folder Number:" box, documents will be saved in the Shared folder. If the folder is protected by a password, enter the password in the "Folder Password:"...
Using the Quick Print Release Function Using the Quick Print Release Function The quick applications that are installed on this machine allow you to operate some of the printer functions from a single screen. Using the Quick Print Release function, you can view the list of documents that are stored on the machine.
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4. Print • If you change settings for [Administrator Authentication Management] or [Enhance File Protection] using an external application such as Web Image Monitor while using the Quick Print Release function, this function is terminated automatically.
Using the Print/Scan(Memory Storage Device) Function Using the Print/Scan(Memory Storage Device) Function • Keep SD cards and USB flash memory devices out of reach of children. If a child accidentally swallows an SD card or USB flash memory device, consult a doctor immediately. The Print/Scan(Memory Storage Device) function allows you to read and print files that are stored on a memory storage device such as an SD card or USB flash memory device.
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4. Print Press [Start]. Saving the scanned data in a memory storage device Press [Home] ( ) at the bottom of the screen in the center. Press the [Print/Scan(Memory Storage Device)] icon. Press [Scan to Storage Device]. Insert a memory storage device in the media slot. For details about how to insert a memory storage device, see "Inserting/Removing an SD Card"...
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Using the Print/Scan(Memory Storage Device) Function For example, when you send 10-page original in jpeg format at 15:30:15.5 on Dec. 31, 2020, the file names are from "20201231153015500_0001.jpg" to "20201231153015500_0010.jpg". • For multi page format: Transmission date and time (YYYYMMDDHHMMSSMMM) + extension (.tif/.jpg/.pdf) For example, when you send 10-page original in PDF format at 15:30:15.5 on Dec.
5. Scan This chapter describes frequently used scanner functions and operations. For information not included in this chapter, see Scan available on our website. Basic Procedure When Using Scan to Folder This section explains how to send scanned documents to a specified folder. Shared folder DVL855 •...
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5. Scan Step 1: Confirming the user name and computer name Confirm the user name and the name of the computer you will send scanned documents to. On the [Start] menu, click [Windows System], and then click [Command Prompt]. Enter the command "ipconfig/all", and then press the [Enter] key. Confirm the name of the computer.
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Basic Procedure When Using Scan to Folder • If "Everyone" is left selected in Step 6, the created shared folder will be accessible by all users. This is a security risk, so we recommend that you give access rights only to specific users. Use the following procedure to remove "Everyone"...
5. Scan In the [Groups or user names:] list, select a group or user, and then, in the [Allow] column of the permissions list, select either the [Full Control] or [Modify] check box. Click [OK]. Registering an SMB Folder If User Authentication is specified, contact your administrator. Press [Home] ( ) at the bottom of the screen in the center.
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Basic Procedure When Using Scan to Folder Press [Auth. Info], and then press [ Next]. Press [Specify Other Auth. Info] on the right side of "Folder Authentication". When [Do not Specify] is selected, the SMB User Name and SMB Password that you have specified in "Default User Name / Password (Send)"...
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5. Scan Check that [SMB] is selected. Press [Change] or [Browse Network], and then specify the folder. To specify a folder, you can either enter the path manually or locate the folder by browsing the network. You can enter a path up to 256 characters (256 bytes). For details about how to specify the path manually, see page 152 "Locating the SMB folder manually".
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Basic Procedure When Using Scan to Folder You can also enter an IPv4 address. If the network does not allow automatic obtaining of IP addresses, include the destination computer's IP address in the path. For example: if the IP address of the destination computer is "192.168.0.191", and the folder name is "Share", the path will be \\192.168.0.191\Share.
5. Scan 1. Press [Login]. 2. Enter the login user name, and then press [OK]. Enter the login user name specified for folder authentication. 3. Enter the password, and then press [OK]. The path to the selected folder appears. If a message appears, press [Exit], and then enter the login user name and password again. Select the folder you want to register.
Basic Procedure When Using Scan to Folder Entering the Path to the Destination Manually When Using the Scanner Application About how to use the application's screen, see page 82 "[Scanner] (standard) Screen".
5. Scan Basic Procedure for Sending Scan Files by E- mail This section explains how to send scanned documents as an e-mail attachment. DVL856 When Using the Scanner Application About how to use the application's screen, see page 82 "[Scanner] (standard) Screen". Registering an E-mail Destination Press [Home] ( ) at the bottom of the screen in the center.
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Basic Procedure for Sending Scan Files by E-mail Press the key for the classification you want to use under "Select Title". The keys you can select are as follows: • [Frequent]: Added to the page that is displayed first. • [AB], [CD], [EF], [GH], [IJK], [LMN], [OPQ], [RST], [UVW], [XYZ], [1] to [10]: Added to the list of items in the selected title.
5. Scan Select [Email / Internet Fax Destination] or [Internet Fax Destination Only]. If [Email / Internet Fax Destination] is specified, registered e-mail addresses appear in both Internet fax address display and e-mail address display on the fax function screen, and in the address display on the scanner function screen.
Basic Procedure for Sending Scan Files by E-mail Deleting an E-mail Destination Press [Home] ( ) at the bottom of the screen in the center. Flick the screen to the left, and then press the [Address Book Management] icon. Check that [Program / Change] is selected. Select the name whose e-mail address you want to delete.
5. Scan Basic Procedure for Storing Scan Files This section explains how to store the scanned documents to the machine's hard disk. DVL860 • You can specify a password for each stored file. We recommend that you protect stored files from unauthorized access by specifying passwords.
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Basic Procedure for Storing Scan Files Press [Store File]. Press [Store to HDD]. You cannot specify [Store to HDD] if [Preview] is selected. By pressing [Store to HDD Send], you can simultaneously store scan files and send them. For details, see "Simultaneous Storage and Sending by E-mail" and "Simultaneous Storage and Sending by Scan to Folder", Scan.
5. Scan • File Name Press [File Name], enter a file name, and then press [OK]. • Password Press [Password], enter a password, and then press [OK]. Re-enter the password for confirmation, and then press [OK]. • Select Folder Press [Select Folder], specify the folder in which to save the stored files, and then press [OK]. Press [OK].
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Basic Procedure for Storing Scan Files From the list of stored files, select the file you want to check. You can select more than one file. For details about searching the stored document by user or document name, see "Searching by user name"...
5. Scan Specifying the File Type This section explains the procedure for specifying the file type of a file you want to send. File types can be specified when sending files by e-mail or Scan to Folder, sending stored files by e-mail or Scan to Folder, and saving files on a memory storage device.
Specifying Scan Settings Specifying Scan Settings When Using the Scanner Application About how to use the application's screen, see page 82 "[Scanner] (standard) Screen"...
6. Document Server This chapter describes frequently used Document Server functions and operations. For information not included in this chapter, see Copy/ Document Server available on our website. Storing Data This section describes the procedure for storing documents on the Document Server. •...
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6. Document Server Press [To Scanning Screen]. Press [Target Fldr. to Store]. Specify a folder in which to store the document, and then press [OK]. Press [User Name]. Select a user name, and then press [OK]. The user names shown are names that were registered in the Address Book. To specify a name not shown in the screen, press [Manual Entry], and then enter a user name.
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Storing Data After scanning, a list of folders will be displayed. If the list does not appear, press [Finish Scanning].
6. Document Server Printing Stored Documents Prints stored documents on the Document Server. The items you can specify on the printing screen are as follows: • Paper tray • The number of prints • [Finishing] ([Sort]) • [Cover/Slip Sheet] ([Front Cover], [Front/Back Cover], [Designate/Chapter], [Slip Sheet]) •...
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Printing Stored Documents Enter the number of print copies with the number keys. The maximum quantity that can be entered is 999. Press [Start]. To stop printing, first press [Stop], and then press [Cancel Printing].
7. Web Image Monitor This chapter describes frequently used Web Image Monitor functions and operations. For information not included in this chapter, see Connecting the Machine/ System Settings available on our website or Web Image Monitor Help. Displaying Top Page This section explains the Top Page and how to display Web Image Monitor controlled from networked computers.
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7. Web Image Monitor 2. Header area Display icons for the links to Help and the keyword search function. This area also displays [Login] and [Logout], which allows you to switch between the administrator and guest mode. 3. Refresh/Help (Refresh): Click at the upper right in the work area to update the machine information.
8. Adding Paper and Toner This chapter describes how to load paper into the paper tray and recommended paper sizes and types. Loading Paper • When loading paper, take care not to trap or injure your fingers. • If one or more paper feed trays are installed, do not pull out more than one tray at a time when you are changing or replenishing paper or resolving paper jams.
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8. Adding Paper and Toner DVL540 1. End fence 2. Side fence 3. Paper size dial Pull the paper tray carefully until it stops. Lift the front side of the tray, and then pull it out of the machine. DVL415 Pinch the lever of the back fence and align it with the paper size.
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Loading Paper DVL403 Rotate the paper size dial, which is located at the front right of the tray, so that the size and the feed direction of the paper in the paper tray can be seen from the window. DVL401 Lifting the front side of the tray, insert it into the machine, and then push it in carefully until it stops.
8. Adding Paper and Toner • A message informing you that the size of the loaded paper and the print settings are different may appear if multiple sheets are fed at one time. If this happens, take out the loaded paper, fan it, turn it over, load it again, and then select [Loaded Paper].
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Loading Paper Load the paper face up until you hear the beep. DVK494 Check the paper settings and change them if necessary. Align the paper guides to the paper size. If the guides are not flush against the paper, images might be skewed or paper misfeeds might occur.
8. Adding Paper and Toner • When loading OHP transparencies: • It is recommended to place one sheet at a time. • When copying onto OHP transparencies, see "Copying onto OHP Transparencies", Copy/ Document Server. • When printing on OHP transparencies from the computer, specify OHP transparencies for the paper type.
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Loading Paper Specify [Auto Detect] or [On (Always)] for [Letterhead Setting] in [System] under the Printer Features menu, and then place the paper as shown below. For details about the letterhead settings, see "Input / Output", Copy/Document Server, or "System", Print. Original orientation and paper orientation The meanings of the icons are as follows: Icon...
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8. Adding Paper and Toner Original orientation Exposure glass Unreadable • Copy orientation (The orientation that the words are unreadable when you hold the original.) • Scanner • Paper orientation • Copier mode Copy side Paper trays Bypass tray One-sided Two-sided •...
Loading Paper Print side Paper trays Bypass tray One-sided Two-sided • In copier mode: • For details about how to make two-sided copies, see "Duplex Copying", Copy/Document Server. • In printer mode: • To print on letterhead paper when [Auto Detect] is specified for [Letterhead Setting], you must specify [Letterhead] as the paper type in the printer driver's settings.
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8. Adding Paper and Toner • The default of [Bypass Tray] is [Driver / Command]. • Use A4 , 8 × 11 size OHP on Home screen 4 transparencies, and specify their size. • Usually only one side of OHP transparencies can be used for printing. Be sure to load them with the print side down.
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Loading Paper Select the name to delete. Press [Delete] on the bypass tray paper settings screen. Press [Yes]. To finish specifying the settings, press [Cancel] twice. • If you turn the settings for bypass tray paper setting screen not to display, specify the setting from [Display Bypass Tray Paper Settings Assist] under [Tray Paper Settings] in [User Tools].
8. Adding Paper and Toner Recommended Paper This section describes recommended paper sizes and types. • If you use paper that curls, either because it is too dry or too damp, a staple clogging or paper jam may occur. • Do not use paper designed for inkjet printers, as these may stick to the fusing unit and cause a misfeed.
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Recommended Paper Paper type and weight Paper size Paper capacity Envelopes Select the paper size: × 9 × 7 × 13 , C5 Env , C6 Env , DL Env *1 When a print job is performed on A5 or 5 "...
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8. Adding Paper and Toner Paper type and weight Paper size Paper capacity 52-220 g/m (14 lb. Bond - Custom size: 275 sheets 80 lb. Cover) (When using Plain Paper 1) Thin Paper–Thick Paper 3 Vertical: 148.0–356.0 mm Horizontal: 82.5–216.0 mm Vertical: 5.83–14.01 inches Horizontal: 3.25–8.50 inches Lower paper tray (500 sheets)
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Recommended Paper Paper type and weight Paper size Paper capacity 52-220 g/m (14 lb. Bond - Custom size: 550 sheets 80 lb. Cover) (When using Plain Paper 1) Thin Paper–Thick Paper 3 Vertical: 148.0–356.0 mm Horizontal: 82.5–216.0 mm Vertical: 5.83–14.01 inches Horizontal: 3.25–8.50 inches Bypass tray Paper type and weight...
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8. Adding Paper and Toner Paper type and weight Paper size Paper capacity Translucent paper A4 , A5 , A6 , B5 JIS , B6 JIS , B7 JIS , 8 × OHP transparencies 14 , 8 × 13 , 8 ×...
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Recommended Paper Paper Thickness Paper Thickness Paper weight Thin Paper 52–65 g/m (14–18 lb. Bond) Plain Paper 1 66–74 g/m (18–20 lb. Bond) Plain Paper 2 75–90 g/m (20–24 lb. Bond) Middle Thick 91–105 g/m (24–28 lb. Bond) Thick Paper 1 106–130 g/m (28-35 lb.
8. Adding Paper and Toner setting procedure of the Auto Tray Switching function, see "General Features", Copy/Document Server. • When you are using 45K copy and print paper, loading the paper fully up to load limit mark (MAX mark) may cause paper jams. Load the number of sheets of paper described below, as a guide. •...
Recommended Paper Direction of paper grain Paper trays Bypass tray • Select [Thick Paper 1] or [Thick Paper 2] as the paper thickness in [Tray Paper Settings]. • If Thin Paper, Thick Paper 1 (when in low temperature), Thick Paper 2, or Thick Paper 3 is selected, the print speed may change.
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8. Adding Paper and Toner In copier mode The way to load envelopes varies depending on the orientation of the envelopes. When copying onto envelopes, load them according to the applicable orientation shown below: How to load envelopes Orientation of Tray 1 Exposure glass Bypass tray...
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Recommended Paper When loading envelopes, select "Envelope" as the paper types using both [Tray Paper Settings] and printer driver and specify the thickness of envelopes. For details, see "Printing on Envelopes", Print. To print on envelopes that are loaded with their short edges against the machine body, images may not be printed appropriately.
8. Adding Paper and Toner Adding Toner This section explains precautions when replacing the print cartridge, procedures for replacing the print cartridge, operations when toner has run out, and how to dispose of used print cartridge. • Do not dispose of the following items into a fire. Toner will ignite on contact with naked flame and burns can result.
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Adding Toner • When the following occurs while toner is handled, receive emergency measures first, and then consult a doctor if necessary. • When inhaling toner, gargle with a large amount of water and move into a fresh air environment. •...
8. Adding Paper and Toner DVL183 • Close all paper trays and optional paper feed units before opening the front cover. Faxing/Scanning Operations When Toner Has Run Out When the machine has run out of toner, the indicator on the display lights. Note that even if there is no toner left, you can still send faxes or scanned documents.
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Adding Toner Please see our local company website for information on the recycling of supply products, or you can recycle items according to the requirements of your local municipalities or private recyclers.
9. Troubleshooting This chapter describes basic troubleshooting procedures. When a Status Icon Is Displayed on the Control Panel This section describes the status icons displayed when the machine requires the user to remove misfed paper, to add paper, or to perform other procedures. Status Icon Status : Paper Misfeed icon...
9. Troubleshooting When the Indicator Lamp for [Check Status] Is Lit or Flashing If the indicator lamp for [Check Status] lights up or flashes, press [Check Status] to display the [Check Status] screen. Check the status of each function in the [Check Status] screen. [Check Status] screen DVL531 1.
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When the Indicator Lamp for [Check Status] Is Lit or Flashing The following table explains problems that cause the indicator lamp for [Check Status] to light or flash. Problem Cause Solution Documents and reports do The paper output tray is full. Remove the prints from the tray.
9. Troubleshooting When the Machine Makes a Beeping Sound The machine beeps in various patterns to alert users that they have forgotten their originals or other situations with the machine. The following table describes the meaning of the various beep patterns that are set as the defaults.
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When the Machine Makes a Beeping Sound • Users cannot mute the machine's sound. When the machine makes a sound to alert users of a paper jam or toner request, if the machine's covers are opened and closed repeatedly within a short space of time, the sound might continue, even after normal status has resumed.
9. Troubleshooting When You Have Problems Operating the Machine Problem Cause Solution When the machine is turned Functions other than the Wait a little longer. on, the only icon that copier function are not yet appears on the home screen ready.
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When You Have Problems Operating the Machine Problem Cause Solution The screen changes to Web The machine is not Check if you can display a web page Browser when you press connected to the network in [Web Browser]. If a web page [Help] ( ), but the help correctly.
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9. Troubleshooting Problem Cause Solution An error message is still Paper is still jammed in the Remove the jammed paper by displayed, even if misfed tray. following the procedures displayed on paper is removed. the control panel. For details about removing jammed paper, see "Removing Jammed Paper", Troubleshooting.
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When You Have Problems Operating the Machine Problem Cause Solution Misfeeds occur frequently. Copy paper size setting is Remove the misfed paper. For details not correct. about removing jammed paper, see "Removing Jammed Paper", Troubleshooting. Misfeeds occur frequently. There is a foreign object on •...
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9. Troubleshooting Problem Cause Solution When printing to envelopes, The envelopes are curled. Make sure you fully flatten curled the envelopes may be fed in envelopes before you load them. Do together, or the envelopes not stack envelopes over the specified may not be fed.
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When You Have Problems Operating the Machine Problem Cause Solution The address book cannot be The address book cannot be • Wait until the address book changed from the display changed while it is being backup is complete, and then try panel.
9. Troubleshooting Problem Cause Solution The print image is not • The machine has not Contact the machine administrator or properly positioned on the detected the paper your service representative. paper. type and/or width correctly. • The print position is not aligned properly.
Messages Displayed When You Use the Copy/Document Server Function Messages Displayed When You Use the Copy/ Document Server Function • If you cannot make copies as you want because of the paper type, paper size or paper capacity problems, use recommended paper. For details about recommended paper, see "Recommended Paper", Specifications.
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9. Troubleshooting Message Cause Solution "Maximum number of sets is The number of copies You can change the maximum copy n." exceeds the maximum copy quantity from [Max. Copy Quantity] in quantity. [General Features] under [Copier / ("n" is replaced by a Document Server Features].
Messages Displayed When You Use the Fax Function Messages Displayed When You Use the Fax Function Message Cause Solution "Cannot find the specified The name of the computer or Check that the computer name and the path. Please check the folder entered as the folder name for the destination are settings."...
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9. Troubleshooting Message Cause Solution "Some page(s) are near The first page of the The original's blank side might have blank." document is almost blank. been scanned. Be sure to place your originals correctly. For details about determining the cause of blank pages, see "Detecting Blank Pages", Fax.
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Messages Displayed When You Use the Fax Function Message Cause Solution "Check whether there are Cannot access SIP server. • Check that the correct SIP Server any network problems." IP Address is listed in [SIP Settings] of [Fax Features]. For [13-18] details about SIP Settings, see "Initial Settings", Fax.
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9. Troubleshooting Message Cause Solution "Check whether there are The DNS server, SMTP • Check that the following settings any network problems." server, or folder specified for in [System Settings] are listed transfer to was not found, or correctly. [14-01] the destination for Internet •...
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Messages Displayed When You Use the Fax Function Message Cause Solution "Check whether there are E-mail transmission was • Check that user Name and any network problems." rejected by SMTP password for the following authentication, POP before settings in [System Settings] are [14-09] SMTP authentication, or login listed correctly.
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9. Troubleshooting Message Cause Solution "Check whether there are No POP3/IMAP4 server • Check that the correct Server any network problems." address is registered. Name or Server Address is listed in [POP3 / IMAP4 Settings] of [15-01] [System Settings]. For details about POP3 / IMAP4 Settings, see "File Transfer", Settings.
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Messages Displayed When You Use the Fax Function Message Cause Solution "Check whether there are Cannot find the DNS server • Check that the following settings any network problems." or POP3/IMAP4 server. in [System Settings] are listed correctly. [15-11] • IP address of the DNS Server •...
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9. Troubleshooting Message Cause Solution "Check whether there are • An IP address has not • Check that the correct IP address any network problems." been registered for the is specified for the machine in main machine. [System Settings]. For details [16-00] about the IP address of the main •...
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Messages Displayed When You Use the Fax Function Message Cause Solution "Connection with the remote A network error occurred • Check that the main machine machine has failed. Check while you were using the supports the remote fax function. the remote machine status." remote fax function.
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9. Troubleshooting Message Cause Solution "Transfer error has occured. A network error occurred • Check that the correct IP address Check the status of the during transfer. or host name is set for the main remote machine." machine in [System Settings]. For details about these settings, contact your administrator.
Messages Displayed on the Control Panel When You Use the Printer Function Messages Displayed on the Control Panel When You Use the Printer Function This section describes the principal messages that appear on the display panel, error logs or reports. If other messages appear, follow their instructions.
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9. Troubleshooting Message Cause Solution "Paper size and type are The printer driver settings are • Check that the printer driver mismatched. Select another incorrect or the tray does not settings are correct, and then tray from the following and contain paper of the size or load paper of the size selected press [Continue].
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Messages Displayed on the Control Panel When You Use the Printer Function When using direct print from a memory storage device Message Cause Solution "Exceeded the limit value for • The size of the selected Files or groups of files larger than 1 GB total data size of the file exceeds 1 GB.
9. Troubleshooting Messages Printed on the Error Logs or Reports When You Use the Printer Function This section describes likely causes of and possible solutions for the error messages that are printed on the error logs or reports. When print jobs are canceled Message Cause Solution...
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Messages Printed on the Error Logs or Reports When You Use the Printer Function Message Cause Solution "Error occurred while In [Administrator Tools] Cancel Unauthorized Copy Prevention processing an Unauthorized under [System Settings], Printing for the printer driver. For details Copy Prevention job.
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9. Troubleshooting Message Cause Solution "Duplex Cancelled" Duplex printing was Change the setting for "Apply canceled. Duplex" in [Tray Paper Settings] to enable duplex printing for the paper tray. For details about setting "Apply Duplex", see "Tray Paper Settings", Settings. "Exceeded Max.
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Messages Printed on the Error Logs or Reports When You Use the Printer Function Message Cause Solution "Exceeded max number of The maximum file capacity Delete some of the files stored in the files of document server. of the Document Server was Document Server.
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9. Troubleshooting When there is not enough free hard disk space Message Cause Solution "HDD Full" When you were printing Delete unneeded forms or fonts with the PostScript 3 printer registered on the machine. driver, the hard disk capacity for fonts and forms was exceeded.
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Messages Printed on the Error Logs or Reports When You Use the Printer Function Message Cause Solution "You do not have a privilege You have no privileges to Contact the owner of the document. to print this PDF file." print the PDF document you tried to print.
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9. Troubleshooting Message Cause Solution "98: Error" The machine could not Turn off the power, and then back on access the hard disk again. If the message appears correctly. frequently, contact your service representative. "99: Error" This data cannot be printed. Check that the data is valid.
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Messages Printed on the Error Logs or Reports When You Use the Printer Function Message Cause Solution "Exceeded Max. Stored While printing a Sample Delete unneeded files stored on the Files" Print, Locked Print, Hold machine. Print, or Stored Print file, the maximum file capacity was exceeded.
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9. Troubleshooting If printing does not start, contact your service representative. • The contents of errors may be printed on the Configuration Page. Check the Configuration Page in conjunction with the error log. For details about how to print the Configuration Page, see "List / Test Print", Print.
Messages Displayed on the Control Panel When You Use the Scanner Function Messages Displayed on the Control Panel When You Use the Scanner Function This section describes likely causes of and possible solutions for the error messages that appear on the control panel.
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9. Troubleshooting Message Cause Solution "Exceeded max. number of The maximum enterable Check the maximum number of alphanumeric characters." number of alphanumeric characters which can be entered, and characters has been then enter it again. For details about exceeded. the maximum enterable number of characters, see "Values of Various Set Items for Transmission/Storage Function", Scan.
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Messages Displayed on the Control Panel When You Use the Scanner Function Message Cause Solution "The entered file name The file name contains a • Check the file name set at the time contains invalid character(s). character that cannot be of scanning.
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9. Troubleshooting When documents cannot be scanned properly Message Cause Solution "All the pages are detected No PDF file was created Check whether the original is set as blank. No file was because all the pages of the upside down. created."...
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Messages Displayed on the Control Panel When You Use the Scanner Function Message Cause Solution "Exceeded max. number of The maximum number of Check the files stored by the other files which can be used in files that can be stored in the functions, and then delete unneeded Document Server at the Document Server has been...
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9. Troubleshooting When documents cannot be scanned because the memory is full Message Cause Solution "Memory is full. Cannot Because of insufficient hard Try one of the following measures: scan. The scanned data will disk space, the first page • Wait for a while, and then retry be deleted."...
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Messages Displayed on the Control Panel When You Use the Scanner Function Message Cause Solution "Connection with PC has The destination computer Check whether the computer name and failed. Check the settings." name or folder name is the folder name for the destination are invalid.
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9. Troubleshooting Message Cause Solution "Selected file is currently in You cannot change the Cancel transmission ("Waiting..." status use. Password cannot be password of a file whose cleared), and then change the changed." status is "Waiting...". password. "Selected file is currently in You cannot change the Cancel transmission ("Waiting..."...
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Messages Displayed on the Control Panel When You Use the Scanner Function When the WSD scanner function cannot be used Message Cause Solution "Cannot communicate with WSD (Device) protocol or For details about how to enable or PC. Contact the WSD (Scanner) protocol is disable the WSD protocol, see administrator."...
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9. Troubleshooting When documents cannot be stored on a memory storage device Message Cause Solution "Cannot write on the The memory storage device • Replace the memory storage memory storage device is full and scan data cannot device. because remaining free be saved.
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Messages Displayed on the Control Panel When You Use the Scanner Function Message Cause Solution "Memory is full. Press [Write] The scan could not be Specify whether or not to save the to write the current scanned completed because there scanned document to the memory data to the memory storage was insufficient hard disk...
9. Troubleshooting Messages Displayed on the Client Computer When You Use the Scanner Function This section describes likely causes of and possible solutions for the main error messages displayed on the client computer when you use the TWAIN driver. If a message not described here appears, follow the instruction.
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Messages Displayed on the Client Computer When You Use the Scanner Function Message Cause Solution "Clear Misfeed(s) in ADF." A paper misfeed has • Remove the jammed originals, occurred inside the ADF. and then insert them again. For details about jammed paper, see "Removing Jammed Paper", Troubleshooting.
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9. Troubleshooting Message Cause Solution "Insufficient memory. Reduce Scanner memory is • Reset the scan size. the scanning area." insufficient. • Lower the resolution. • Set with no compression. For details about the settings, see TWAIN driver Help. The problem may be due to the following: •...
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Messages Displayed on the Client Computer When You Use the Scanner Function Message Cause Solution "Scanner is in use for other A function of the machine • Wait for a while, and then function. Please wait." other than the scanner connect to the network again.
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9. Troubleshooting Message Cause Solution "Cannot find "XXX" scanner The machine is not • Check that the previously used used for the previous scan. connected to the network scanner is connected to the "YYY" will be used instead." correctly. network correctly. ("XXX"...
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Messages Displayed on the Client Computer When You Use the Scanner Function Message Cause Solution "Scanner is not available. Network communication is • Check whether the machine's host Check the scanner not available because the name is specified in the Network connection status."...
9. Troubleshooting When Other Messages Appear When there is a problem scanning or storing originals Message Cause Solution "Cannot detect original size. The machine failed to detect • Place the original correctly. Select scan size." the size of the original. •...
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When Other Messages Appear When the address book is updated Message Cause Solution "Updating the destination list A network error has • Check whether the server is has failed. Try again?" occurred. connected. • Antivirus programs and firewalls can prevent client computers from establishing connection with this machine.
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9. Troubleshooting When data cannot be sent due to a problem with the destination Message Cause Solution "Some invalid destination(s) The specified group In the message that appears at each contained. Do you want to contains either an e-mail transmission, press [Select]. select only valid destination and/or folder destination(s)?"...
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When Other Messages Appear Message Cause Solution "XXX cannot be YYY There is no device certificate For details about the device certificate because there is a problem (S/MIME), or the certificate (S/MIME), see "Protecting with the device certificate is invalid. Communication Paths via a Device used for the S/MIME Certificate", Security.
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9. Troubleshooting When the user lacks privileges to perform an operation Message Cause Solution "You do not have the The logged in user name For details about how to set privileges to use this does not have permissions permissions, see "Limiting Available function."...
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When Other Messages Appear Others Message Cause Solution "Firmware update will start. Automatic firmware update • If you want to start the firmware Press [OK]. It will start is enabled and it is the time update, press [OK], or configure automatically after 30 for an automatic update.
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9. Troubleshooting Message Cause Solution "Following output tray is full. The output tray is full. Remove paper from the output tray to Remove paper." resume printing. Press [Continue] on the display panel to resume printing. "Internal cooling fan is Large print runs will cause The fan will emit noise, but this is normal active."...
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When Other Messages Appear • If a fax or an e-mail cannot be sent and a message appears which states that there is a problem with the device certificate or user certificate, a new certificate must be installed. For details about how to install a new certificate, see "Configuring S/MIME"...
9. Troubleshooting Cautions in Removing Jammed Paper • Some of the internal components of this machine might be fragile. When you remove jammed paper, do not touch the sensors, connectors, or other fragile parts that are shown in this manual. Doing so may cause malfunctions. For the location of the sensors in the machine and extended options, see the following illustrations.
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Cautions in Removing Jammed Paper DVL503 DVL504 DVL506...
9. Troubleshooting Removing Jammed Paper • Some of this machine's internal components get very hot. For this reason, take care when removing misfed paper. Not doing so could result in burns. • When replacing paper or removing jammed paper, make sure not to trap or injure your fingers. •...
Removing Jammed Paper Locating Jammed Paper If a misfeed occurs, remove the jammed paper by following the procedures indicated in the animation that appears on the screen and the sticker or sheet inside the front cover. A misfeed has occurred in the place corresponding to the letter displayed on the control panel. DVL523 Remove the jammed paper by following the procedures that are displayed on the screen.
10. Information for This Machine This chapter describes environmental precautions and regulations. ENERGY STAR Program ® ENERGY STAR Program Requirements for Imaging Equipment ® This company is a participant in the ENERGY STAR Program. This machine is compliant with the regulations specified by the ®...
10. Information for This Machine Energy Saving Functions To reduce its power consumption, this machine has the following functions: Sleep mode • If this machine remains idle for a specified period or when [Energy Saver] ( ) is pressed, it enters Sleep mode to further reduce its electrical consumption.
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Energy Saving Functions Specification Time of switch out from Sleep mode • IM 350F 8.7 seconds • IM 430Fb/IM 430F 9.4 seconds Duplex Function Standard *1 The time it takes to switch out from energy saving functions and electrical consumption may differ depending on the conditions and environment of the machine.
10. Information for This Machine User Information on Electrical and Electronic Equipment (mainly Europe) Users in the countries where this symbol shown in this section has been specified in national law on collection and treatment of E-waste Our Products contain high quality components and are designed to facilitate recycling. Our products or product packaging are marked with the symbol below.
10. Information for This Machine Note for the Battery and/or Accumulator Symbol (For EU countries only) (mainly Europe) In accordance with the Battery Directive 2006/66/EC Article 20 Information for end-users Annex II, the above symbol is printed on batteries and accumulators. This symbol means that in the European Union, used batteries and accumulators should be disposed of separately from your household waste.
For details about the return program, please refer to the Web page below or consult your service person. https://www.ricoh-return.com/ Energy efficiency The amount of electricity a machine consumes depends as much on its specifications as it does on the way you use it.
10. Information for This Machine Notes to users in the state of California (Notes to Users in USA) (mainly North America) Perchlorate Material - special handling may apply. See: www.dtsc.ca.gov/hazardouswaste/ perchlorate...
Specifications for the Main Unit Specifications for the Main Unit Configuration: Desktop Hard disk 250 GB or more Photosensitivity type: OPC drum Original scanning: One-dimensional solid scanning through CCD CIS sensor is also used for scanning back side of ADF Copy process: LED alley and electro-photographic printing Development:...
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10. Information for This Machine • (mainly North America) IM 350F IM 430Fb IM 430F Normal mode 47.6 seconds 57.8 seconds 57.8 seconds Quick mode 23.1 seconds 24.0 seconds 24.0 seconds The warm-up time may differ depending on the operating environment of the machine. Originals: Sheet, book, three-dimensional object, ID card Maximum original size:...
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Specifications for the Main Unit • (mainly North America) IM 350F IM 430Fb IM 430F 6.4 seconds 5.8 seconds 5.8 seconds (A4 , 8 × 11 , 100% reproduction, feeding from Tray 1, on the exposure glass) First print time: •...
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10. Information for This Machine • Zoom: From 25–400% in increments of 1% Maximum continuous copy run: 999 sheets Paper capacity (80 g/m , 20 lb. Bond): For details, see page 186 "Recommended Paper". Power requirements: • (mainly Europe and Asia) 220–240 V, 7 A, 50/60 Hz •...
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Specifications for the Main Unit IM 350F IM 430Fb/IM 430F Maximum 1380 W 1390 W The power level when the main switch is turned off and the power cord is plugged into an outlet: 1 W or less • Complete system IM 350F IM 430Fb/IM 430F Maximum...
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10. Information for This Machine IM 350F/IM 350 IM 430Fb/IM 430F Stand-by 23.9 dB (A) 25.2 dB (A) Copying 52.0 dB (A) 54.3 dB (A) • Complete system IM 350F/IM 350 IM 430Fb/IM 430F Stand-by 20.4 dB (A) 20.3 dB (A) Copying 56.0 dB (A) 57.1 dB (A)
Specifications for the Document Server Specifications for the Document Server HDD (Document Server): Approx. 38 GB Maximum: 9,000 pages (Total number of pages that can be accommodated stored with all functions combined.) Copier/A4 original: Approx. 9,000 pages Printer/A4/600 dpi, 1 bit: Approx. 9,000 pages Scanner/Full Color/A4/200 dpi, 8 bits/JPEG: Approx.
10. Information for This Machine E-mail format: Single/Multi-part, MIME Conversion Attached file forms: TIFF-F (MH, MR , MMR compression) Authentication method: SMTP-AUTH, POP before SMTP, A-POP Internet communication: Send and receive e-mail with a computer that has an e-mail address Encryption method (for forwarding) : S/MIME Internet Fax send functions:...
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Specifications for Facsimile POP3, SMTP, IMAP4, TCP/IP Protocols for sending files to folders: SMB, FTP, TCP/IP E-mail formats: Single/Multi-part, MIME Conversion File formats: • Transmission TIFF (MH, MR, MMR compression), PDF, PDF/A When you select [PDF] or [PDF/A] for the file format, you can attach a digital signature. For details about how to attach a digital signature, see "Selecting the File Format for Documents for Fax Transmission", Fax.
10. Information for This Machine Specifications for Printer Resolution: 200 dpi, 300 dpi, 400 dpi, 600 dpi, 1200 dpi Printing speed: • IM 350F/IM 350 • A4 , 35 sheets/minute • 8 × 11 , 37 sheets/minute • IM 430Fb/IM 430F •...
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Specifications for Printer Memory: 2 GB USB interface: • Supported operating system: Windows 7/8.1/10, Windows Server 2008/2008 R2/2012/2012 R2/2016, OS X 10.11 or later • Transmission spec: USB 2.0 Standard • Connectable device: Devices corresponding to USB 2.0 Standard • When you are using silent mode, the print speed may be slower. Also, silent mode may shorten the machine's life depending on the operating environment.
10. Information for This Machine Specifications for Scanner Type: Full-color scanner Scan method: Flatbed scanning Image sensor type: Front side: CCD Image Sensor Back side: Contact Image Sensor Scan type: Sheet, book, three-dimensional object, ID card Original sizes that can be scanned: •...
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Specifications for Scanner Image compression type for gray scale/full color: JPEG Interface: Standard • Ethernet interface (1000BASE-T/100BASE-TX/10BASE-T). The maximum length for the cable is 100 meters. • USB 2.0 (Type A) port (on the control panel) • SD card slot (on the control panel) Option: •...
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10. Information for This Machine Selectable scanning resolution when using TWAIN scanner: • When using the exposure glass: 100–1,200 dpi • When using the ADF: 100–600 dpi Protocol for TWAIN scanner: TCP/IP Operating system for TWAIN scanner: Windows 7/8.1/10, Windows Server 2008/2008 R2/2012/2012 R2/2016 (TWAIN scanner runs in 32-bit compatible mode on a 64-bit operating system, so TWAIN scanner is not compatible with 64-bit applications.
Specifications for IEEE 1284 Interface Board Specifications for IEEE 1284 Interface Board • Do not use an IEEE 1284 cable that is longer than 3 meters. Transmission spec.: IEEE 1284 Required cable: Standard IEEE 1284 compliant Micro Centronics 36 pin cable...
10. Information for This Machine Specifications for Wireless LAN Interface Board • Note that the available channels (frequency ranges) and locations to use the wireless LAN are subject to the regulations of the country or region where the printer is used. Be sure to use the wireless LAN according to the applicable regulations.
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Specifications for Wireless LAN Interface Board • Channels other than 1–11 and 36–52 cannot be used because of the specifications and the configuration of the access point. • The channel in use might differ depending on the country.
10. Information for This Machine Specifications for Auto Document Feeder Mode: (mainly Europe and Asia) • Batch mode, Original Orientation mode, and Custom Size originals mode (mainly North America) • Batch mode, LT/LG Mixed Sizes mode, Original Orientation mode, and Custom Size originals mode Original size: A4 –B6 JIS , 8...
Specifications for USB Device Server Specifications for USB Device Server Interfaces: • Gigabit Ethernet (10BASE-T/100BASE-TX/1000BASE-T) • USB 2.0 (For connecting the printer and the print server interface) Operating Systems: • Windows 7/8.1/10, Windows Server 2008/2008 R2/2012/2012 R2/2016 • OS X 10.11 or later Protocols: •...
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