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MONOLOG square
User Manual
Troubleshooting
Problem
No sound
Signal too quiet
Signal too loud
Simultaneous playback of multi-
ple audio signals
Recurring short failures of audio
playback
Wireless connections - whether Bluetooth or WiFi - are inherently more susceptible to interference than cable connections.
It is therefore possible that disruptive factors (other WiFi networks, structural shielding, concrete walls, etc.) in your
environment have a negative effect on the connection quality and lead to failures in the music playback - regardless of your
MONOLOG square. In such a case, please contact a WiFi or network specialist.
Sound & Electronics LOG GmbH | Sankt-Georgen-Gasse 7, 8020 Graz, Austria | office@logaudio.com | www.logaudio.com
Possible cause
Mute-mode is active
No connection
No input signal
No power supply
Audiosource is on mute
Input signal is too quiet
Volume has been set too low with
remote control
Input signal is too loud
Volume has been set too high with
remote control
Unintentional playback of multiple
signals
Bad connection to audio source via
Bluetooth
Bad WiFi connection between audio
source and MONOLOG square
Bad WiFi connection between
MONOLOG square and home network
Bad WiFi connection between audio
source and home network
Note:
Solution
Press the "Mute" or
"Volume up
ded remote control to deactivate the mute mode.
There may be no connection via Bluetooth or WiFi.
Check if the audio source is near the audio system.
If necessary, reduce the distance between the audio
source and the audio system.
Check that you are actually connected to "MONLOG"
via Bluetooth, AirPlay® or DLNA. If necessary, discon-
nect and reconnect.
Make sure the power plug is well connected in both
the speaker and the power outlet.
Make sure that you have not turned down the volume
at the audio source. Slowly increase the volume.
Increase the volume at the audio source.
Increase the volume by pressing the
button on your remote control.
Decrease the volume at the audio source.
Decrease the volume by pressing the
button on your remote control.
Stop playing unwanted source (Bluetooth, AirPlay® or
DLNA).
Make sure that the audio source is close to the
MONOLOG square and that there are no other interfe-
ring signals. Otherwise, reduce the distance between
the audio source and the speaker, or restart your
MONOLOG square and your Bluetooth source.
Reduce the distance from your audio source to your
MONOLOG square. Make sure that there are no other
interference signals. Otherwise restart your MONOLOG
square and your AirPlay® or DLNA source. Contact a
wireless network specialist if the problem persists.
In many cases, the home network is not strong enough
to incorporate audio devices (like the MONOLOG
square in this case). Reduce the distance between
MONOLOG square and your wireless router. If possi-
ble, connect the MONOLOG square and the router via
LAN cable. Also a restart of the devices can solve the
problem. Contact a wireless network specialist if the
problem persists.
Reduce the distance between the audio source and
your wireless router.
+" button on the inclu-
"Volume up
+"
"Volume down
-"
6
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